Learn why GetApp is free

Aloware

Name: Aloware
Rating: 4.2 (33 reviews)

Aloware

4.2 (33)

Write a Review!

so much more than just a sales dialer

See alternatives

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

About Aloware

Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

With integration for your favorite CRM and Helpdesk applications, Aloware makes communicating with your customers a faster, easier, and more delightful experience.

Best of all, Aloware comes with unlimited inbound minutes and SMS! Watch a demo or try Aloware risk-free to see our smart technology in action.

Images

View 5 more

Not sure about Aloware? Compare with a popular alternative

Aloware

4.2 (33)

VS.

Highly reviewed

Talkdesk

4.5 (731)

Learn More

Starting Price

US$50.00

month

US$85.00

month

Pricing Options

Free version

Free trial

Free version

Free trial

Features

Integrations

Ease of Use

4.1 (33)

4.7 (731)

Value for Money

4.1 (33)

4.5 (731)

Customer Service

4.4 (33)

4.6 (731)

Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Talkdesk

4.5

#1 Alternative to Aloware

Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones,...

Learn More Compare

CallRail

4.5

#2 Alternative to Aloware

CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that...

Learn More Compare

Inside Sales Box

4.5

#3 Alternative to Aloware

InsideSalesBox is an all-in-one inside sales software to help business of any size accelerate their sales processes and...

Learn More Compare

Five9

4.2

#4 Alternative to Aloware

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers...

Learn More Compare

Reviews

Overall rating

4.2 /5

(33)

Value for Money

4.1/5

Features

4.2/5

Ease of Use

4.1/5

Customer Support

4.4/5

Already have Aloware?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!

Showing 5 reviews of 33 Read all reviews

Showing 5 reviews of 33

Caleb

Overall rating

Industry: Internet
Company size: 11–50 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

The best option for a real estate organization

Reviewed on 2019/11/21

We have segregated our sales line from our customer service line. This, along with our ability to...

We have segregated our sales line from our customer service line. This, along with our ability to text using the same number we speak to clients on has been a game changer. Anoosh and his team have been great enabling us to adopt the product into our existing business without experiencing downtime.

Pros

It's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.

Cons

Tagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.

Alternatives Considered

Aircall, RingCentral Contact Center, Grasshopper and JustCall

Reasons for Choosing Aloware

The previous vendor was hardware centric and support took FOREVER. They had no idea what was going on with our network map and we had to start at square 1 on every support call.... I suggest they get Aloware to help with that.

Switched From

Intermedia Unite

Reasons for Switching to Aloware

It seemed like the easiest system to implement and use within our budget

Carolyn

Overall rating

Industry: Financial Services
Company size: 11–50 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Catered Dialing Experience

Reviewed on 2021/03/31

I can now have my agents blast through hundreds of leads a day, using the right time zones and...

I can now have my agents blast through hundreds of leads a day, using the right time zones and seamlessly dialing with Hubspot.

Pros

The features that were most impactful was the Power Dialer. A true power dialer that integrated with our CRM, Hubspot. It is very easy to customize and navigate the software to my contact center's needs. And, the integration was seamless. They had me up and running in one day.

Cons

One feature that is challenging to find is a true local presence and Aloware doesn't have it. They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!

Alternatives Considered

Aircall and PhoneBurner

Reasons for Choosing Aloware

I switched because I needed a true power dialer that integrated with Hubspot and that wasn't going to cost the thousands of dollars a month I was paying with my previous provider.

Switched From

Five9

Reasons for Switching to Aloware

Because the integration with Hubspot only worked really well with Aloware and they had time zone differentiator. Not to mention, the customer service is top notch. They have been so diligent to resolve my issues and communicate with me.

John

Overall rating

Industry: Online Media
Company size: 11–50 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 0.0 /10

Complete waste of Time AND Money

Reviewed on 2025/02/07

Pros

Telling the unhelpful sales representative to cancel our account and to consider a more ethical place of employment.

Cons

Complete waste of time. Horrible platform, unethical sales team, and even worse support. They will say your use case is possible, but you wont be able to actually build your use case in the free trial. They will assure you it's possible, and all you need to do is pay for the subscription to get access to the needed features. Once you have paid you'll spend hours trying to make your dialer work, just to find out that Aloware is not actually built to be a full dialer with call cadence capabilities. I recommend looking at JustCall, or AutoReach. Aloware support will argue and refuse you a refund, they won't review the recorded meetings, they won't read your hours of dialog with support trying to make the platform work, they will refuse all accountability and charge your card regardless of their carelessness. TAKE YOUR BUSINESS ELSEWHERE! There are plenty of worthy dialers to chose from, don't make the mistake I did, and steer clear of Aloware!

Ian

Overall rating

Industry: Marketing & Advertising
Company size: 11–50 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

2-in-1: Great Value

Reviewed on 2019/12/02

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a...

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike. I would definitely recommend.

Pros

The ability to operate both a customized call center with SMS, alongside phone tracking for marketing attribution all in a single platform.

Cons

Not all features a are intuitive to find, though extensive documentation exists within the app.

Daniel

Overall rating

Industry: Financial Services
Company size: 2–10 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Just Started Using

Reviewed on 2019/11/22

We needed a back office software to be able to track our recruiting system, inbound-outbound, CRM,...

We needed a back office software to be able to track our recruiting system, inbound-outbound, CRM, and just give us the ability to know where our business is at all times, and that is what aloware gives you!

Pros

I love the ability it gives us to track our AI Calling and keep everything streamlined, simple and easy to use, your customer service is on point when we have questions, and so far i look forward to really growing our recruiting systems using your software!

Cons

There has not been anything we have ran into yet that i could say negative about the software, it has done everything we were looking for and its been great so far!

Alternatives Considered

CallRail and Talkdesk

Reasons for Switching to Aloware

Aloware looked like the best option for us personally for all the things we were looking to do, it had deeper, better overall system to give us EVERYTHING we needed to grow this recruiting system

Showing 5 reviews of 33 Read all reviews

Aloware FAQs

Below are some frequently asked questions for Aloware.

Q. What type of pricing plans does Aloware offer?

Aloware offers the following pricing plans:

Starting from: US$50.00/month
Pricing model: Subscription
Free Trial: Available

Solo Plan: $50/month/account + usage Starter Plan: $100/month/account + usage Business Plan: $250/month/account + usage Service Plan: $500/month/account + usage