Aloware

Aloware

Cloud-based call center platform

(0 reviews)

Aloware Overview

Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a private branch exchange (PBX) platform, business SMS messaging, integrated call tracking, and lead outreach automation.

Aloware’s key features include call logging, smart queues, advanced routing, and interactive voice response (IVR) tools. With Aloware’s DialerPro, sales reps can customize the automated dialing system to suit the style of their sales campaign. Built on Twilio Engagement Cloud, Aloware assists firms with sending messages to prospects and clients by collecting their contact information from a unified database. Plus, users can utilize the application’s IVR to prompt callers and agents about custom actions.

Aloware provides insight into businesses’ performance and generates real-time reports with key metrics. Aloware integrates with various CRMs and help desk applications such as Pipedrive, Slack, and Hubspot, to send and receive data on mobile devices in order to minimize customer wait time.

Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

Aloware Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription

Solo Plan: $50/month/account + usage

Starter Plan: $100/month/account + usage

Business Plan: $250/month/account + usage

Service Plan: $500/month/account + usage

Aloware Features

  • API
  • Activity Dashboard
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Communication Management
  • Reporting & Statistics
  • SMS Integration

  • Automatic Notifications
  • CRM Integration
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Third Party Integration
  • Voice Mail

Additional information for Aloware

Key features of Aloware

  • Automatic Call Distribution
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Campaign Management
  • Communication Management
  • Conversion Tracking
  • Escalation Management
  • IVR / Voice Recognition
  • Keyword Tracking
  • Mobile Access
  • Predictive Dialer

Aloware FAQs

Below are some frequently asked questions for Aloware.

Q. What type of pricing plans does Aloware offer?

Aloware offers the following pricing plans:

Starting from: US$50,00/month

Pricing model: Subscription

Free Trial: Available

Solo Plan: $50/month/account + usage

Starter Plan: $100/month/account + usage

Business Plan: $250/month/account + usage

Service Plan: $500/month/account + usage

Q. What are the main features of Aloware?

Aloware offers the following features:

  • Automatic Call Distribution
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Campaign Management
  • Communication Management
  • Conversion Tracking
  • Escalation Management
  • IVR / Voice Recognition
  • Keyword Tracking
  • Mobile Access
  • Predictive Dialer

Q. Who are the typical users of Aloware?

Aloware has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Aloware support?

Aloware supports the following languages:

English

Q. What type of pricing plans does Aloware offer?

Aloware has the following pricing plans:

Subscription

Q. Does Aloware support mobile devices?

We do not have any information about what devices Aloware supports

Q. What other apps does Aloware integrate with?

Aloware integrates with the following applications:

Facebook, Google AdWords, Google Analytics, Pipedrive, Salesforce Sales Cloud, Slack, Zapier

Q. What level of support does Aloware offer?

Aloware offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials