Facilio

Facilio

Facility & maintenance management solution

4.3/5 (7 reviews)

Facilio Overview

Facilio is a cloud-based facilities and maintenance management solution which helps property managers with collaboration, and work order management. Key features include inspections management, facilities scheduling, vendor management, a customer portal, asset management, and ticket resolution.

Facilio comes with a maintenance module which enables teams to process mobile work orders and communicate with third-party contractors. The help desk feature collates work requests submitted via SMS and webforms on a single dashboard. Teams can use this system to create workflows designed to streamline workforce, asset or energy performance. With the resource planning tool, managers can customize recurring events, toggle events on or off, and keep track of ticket resolution.

Facilio includes asset management functionality which lets staff measure real-time performance and resolve issues. The platform allows users to visualize the asset lifecycle, as well as log current usage, past usage, and upcoming renewals. Facility managers can configure asset dependencies and relationships to keep track of anomalies.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Facilio Reviews

Overall rating
4.3/5
71% positive reviews
4
Excellent
1
Very good
2
Average
0
Poor
0
Terrible
Chris K.

A Focus on the Important Aspects

Used Daily for 1+ year
Reviewed on 2019/06/05
Review Source: Capterra

Outstanding support! Technical expertise, and resources to provide solutions fast!

Pros

Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Cons

Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Fernando M.

Great software that needs to be lapdated like a diamond.

Used Daily for 6-12 months
Reviewed on 2019/05/31
Review Source: Capterra

A good experience.

I am learning and taking a new vision of management software.

But as the title says, there are only a few improvements to make this experience even better.

Pros

What did you like most about this software?

Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Cons

Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Paulo D.

Autopilot

Used Daily for 6-12 months
Reviewed on 2019/05/31
Review Source: Capterra

is a powerful tool, we need to make it effective and scaleable.

Pros

Facilio have a great graphics and easy to apply

Cons

Alarms and Energy fields not ready to aplly

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ganeshkumar A.

Facilio Review

Used Weekly for 6-12 months
Reviewed on 2019/06/04
Review Source: Capterra

Its a nice platform to use.
It would be more helpful of the platform is fully automated.
Need to be have more 3d graphics and transitions instead of white background.
Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics. Like how they are using smartphones.

Pros

User friendly..more accessible..like android

Cons

Graphics and background
No more cons on the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anirudh N.

Might be the first predictive FM Software out there

Used Daily for 1-5 months
Reviewed on 2019/04/26
Review Source: Capterra

Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Pros

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons

So far we haven't had any issues with their tech stack.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Facilio Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Facilio for pricing details.

Facilio Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Compliance Management
  • Customizable Reporting
  • Inventory Management
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting

  • Audit Trail
  • Auditing
  • Custom Fields
  • Data Import/Export
  • Document Storage
  • Inventory Tracking
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Facilio

Key features of Facilio

  • Asset Management
  • Benchmarking
  • Billing & Invoicing
  • Compliance Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Facility Scheduling
  • Fixed Asset Management
  • Incident Management
  • Inspection Management
  • Inventory Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Reporting
  • Routing
  • Space Planning
  • Task Management
  • Vendor Management
  • Work Order Management

Facilio FAQs

Below are some frequently asked questions for Facilio.

Q. What type of pricing plans does Facilio offer?

Facilio offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Facilio for pricing details.

Q. What are the main features of Facilio?

Facilio offers the following features:

  • Asset Management
  • Benchmarking
  • Billing & Invoicing
  • Compliance Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Facility Scheduling
  • Fixed Asset Management
  • Incident Management
  • Inspection Management
  • Inventory Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Reporting
  • Routing
  • Space Planning
  • Task Management
  • Vendor Management
  • Work Order Management

Q. Who are the typical users of Facilio?

Facilio has the following typical customers:

Large Enterprises, Mid Size Business, Public Administrations, Small Business

Q. What languages does Facilio support?

Facilio supports the following languages:

English

Q. What type of pricing plans does Facilio offer?

Facilio has the following pricing plans:

Subscription

Q. Does Facilio support mobile devices?

Facilio supports the following devices:

Android, iPhone

Q. What other apps does Facilio integrate with?

We do not have any information about what integrations Facilio has

Q. What level of support does Facilio offer?

Facilio offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials