Facilio

Facility & maintenance management solution

4,3 /5 (7 reviews) Write a Review!

Facilio Overview

What is Facilio?

Facilio is a cloud-based facilities and maintenance management solution which helps property managers with collaboration, and work order management. Key features include inspections management, facilities scheduling, vendor management, a customer portal, asset management, and ticket resolution.

Facilio comes with a maintenance module which enables teams to process mobile work orders and communicate with third-party contractors. The help desk feature collates work requests submitted via SMS and webforms on a single dashboard. Teams can use this system to create workflows designed to streamline workforce, asset or energy performance. With the resource planning tool, managers can customize recurring events, toggle events on or off, and keep track of ticket resolution.

Facilio includes asset management functionality which lets staff measure real-time performance and resolve issues. The platform allows users to visualize the asset lifecycle, as well as log current usage, past usage, and upcoming renewals. Facility managers can configure asset dependencies and relationships to keep track of anomalies.

Facilio Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Facilio for pricing details.


Facilio Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Facilio : Dashboard
Facilio : Calendar
Facilio : Anomaly Resolution
Facilio video Facilio screenshot: Facilio : Dashboard Facilio screenshot: Facilio : Calendar Facilio screenshot: Facilio : Anomaly Resolution

Facilio Reviews

Facilio Reviews

Overall rating
4,3
/
5
Excellent
4

Very good
1

Average
2

Poor
0

Terrible
0

Value for Money
4,3
Features
4
Ease of Use
4,4
Customer Support
4,7
71% recommended this app
Anirudh N.

Might be the first predictive FM Software out there

Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.


Chris K.

A Focus on the Important Aspects

Outstanding support! Technical expertise, and resources to provide solutions fast!


Hostilio R.

Growing up together

We are growing up together and we really need to make it real for the customers because we are introducing something new for the market.


Fernando M.

Great software that needs to be lapdated like a diamond.

A good experience.

I am learning and taking a new vision of management software.

But as the title says, there are only a few improvements to make this experience even better.


Paulo D.

Autopilot

is a powerful tool, we need to make it effective and scaleable.


Anirudh N.
Industry: Real Estate
Company size: 11-50 Employees

Might be the first predictive FM Software out there

Used Daily for 1-5 months
Reviewed on 2019/04/26
Review Source: Capterra

Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Pros

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons

So far we haven't had any issues with their tech stack.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Chris K.
Industry: Mechanical or Industrial Engineering
Company size: 51-200 Employees

A Focus on the Important Aspects

Used Daily for 1+ year
Reviewed on 2019/06/05
Review Source: Capterra

Outstanding support! Technical expertise, and resources to provide solutions fast!

Pros

Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Cons

Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Hostilio R.
Industry: Facilities Services
Company size: 51-200 Employees

Growing up together

Used Daily for 1-5 months
Reviewed on 2019/05/31
Review Source: Capterra

We are growing up together and we really need to make it real for the customers because we are introducing something new for the market.

Pros

The possibility to use the platform as a central point of information for end users and also form services providers.
As we are working on it, the possibility to integrate iot information and utilities and facilities metrics should provide to our customer important operational savings
The support team from Facilio makes the difference too.

Cons

The maintenance management area.
We are stil facing some problems to introduce the data into the system.
We also face some problems to work with the iot sensor information

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Fernando M.
Industry: Facilities Services
Company size: 51-200 Employees

Great software that needs to be lapdated like a diamond.

Used Daily for 6-12 months
Reviewed on 2019/05/31
Review Source: Capterra

A good experience.

I am learning and taking a new vision of management software.

But as the title says, there are only a few improvements to make this experience even better.

Pros

What did you like most about this software?

Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Cons

Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Paulo D.
Industry: Facilities Services
Company size: 51-200 Employees

Autopilot

Used Daily for 6-12 months
Reviewed on 2019/05/31
Review Source: Capterra

is a powerful tool, we need to make it effective and scaleable.

Pros

Facilio have a great graphics and easy to apply

Cons

Alarms and Energy fields not ready to aplly

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 7 user ratings
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Facilio Pricing

Facilio Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Facilio for pricing details.

Contact Facilio for pricing details.

Value for Money
4,3/5
Based on 7 user ratings
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Facilio Features

Facilio Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4/5
Based on 7 user ratings
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Categories

Additional information for Facilio

Additional information for Facilio

Key features of Facilio

  • Asset Management
  • Benchmarking
  • Billing & Invoicing
  • Compliance Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Facility Scheduling
  • Fixed Asset Management
  • Incident Management
  • Inspection Management
  • Inventory Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Reporting
  • Routing
  • Space Planning
  • Task Management
  • Vendor Management
  • Work Order Management

Facilio FAQs

Facilio FAQs

Below are some frequently asked questions for Facilio.

Q. What type of pricing plans does Facilio offer?

Facilio offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Facilio for pricing details.

Q. What are the main features of Facilio?

Facilio offers the following features:

  • Asset Management
  • Benchmarking
  • Billing & Invoicing
  • Compliance Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Facility Scheduling
  • Fixed Asset Management
  • Incident Management
  • Inspection Management
  • Inventory Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Reporting
  • Routing
  • Space Planning
  • Task Management
  • Vendor Management
  • Work Order Management

Q. Who are the typical users of Facilio?

Facilio has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does Facilio support?

Facilio supports the following languages:

English

Q. What type of pricing plans does Facilio offer?

Facilio has the following pricing plans:

Subscription

Q. Does Facilio support mobile devices?

Facilio supports the following devices:

Android, iPhone

Q. What other apps does Facilio integrate with?

We do not have any information about what integrations Facilio has

Q. What level of support does Facilio offer?

Facilio offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials