About FreshLime
FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts.
With FreshLime, businesses can unify all of their customer data in a single platform. Data can be integrated from multiple sources, and captured in real time to power personalized customer experiences. Customers are automatically segmented based on their previous interactions, demographics, purchase history, lifetime value, feedback, and other variables. Targeted communications can be sent out to different customer segments, with automated and scheduled messaging.
FreshLime includes reputation monitoring tools for managing online customer feedback and reviews. Review requests can be sent out to any device, and users can monitor all incoming reviews from a single dashboard with automatic notifications for any feedback requiring urgent attention. Businesses can also manage their local listings across 70 search networks, including Google, Yahoo, Yelp and Facebook, with real-time automatic sync of any updates.
Pricing starting from:
US$150,00/month
- Free Trial
- Subscription
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$150,00/month
- Free Trial
- Subscription
Images
Features
Total features of FreshLime: 25
- Automatic Notifications
- Billing & Invoicing
- Campaign Management
- Client Management
- Communication Management
- Contact Management
- Contract Management
- Customer Database
- Customer Segmentation
- Distribution Management
- Email Marketing Management
- Feedback Automation
- Feedback Collection
- GPS Integration
- Lead Management
- Mailing List Management
- Maintenance Scheduling
- QuickBooks Integration
- Real Time Data
- Real Time Notifications
- Real Time Updates
- Referral Tracking
- Reporting & Statistics
- Sentiment Analysis
- Social Media Metrics
Alternatives
Zoho CRM
amoCRM
Zoho CRM Plus
ServiceGuru Kiosk
Reviews
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Write a Review!- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great!
Reviewed on 2018/02/22
I think that sometimes the user interface could be a bit easier to begin to learn at least in my...
I think that sometimes the user interface could be a bit easier to begin to learn at least in my opinion
Pros
I think that this platform has enabled myself to gain significant traction in getting better at my job
- Industry: E-Learning
- Company size: 11-50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Hefty cost, and non- essential
Reviewed on 2020/08/02
Customer service was good and attentive. Request platform was aesthetically pleasing. The products...
Customer service was good and attentive. Request platform was aesthetically pleasing. The products just were not worth the money for us.
Pros
Great way to send review requests and build online reputation
Cons
Cost was very high, platform was not user friendly
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Slow service, chat bot and lost leads
Reviewed on 2020/08/21
Poor
Poor
Pros
Initial service was good.
Their chat bot questions were not well written and they were slow to respond to requests. Later we started losing leads because their system did not send the leads properly.
Cons
Lost leads through their system breakdowns.
FreshLime FAQs
Below are some frequently asked questions for FreshLime.Q. What type of pricing plans does FreshLime offer?
FreshLime offers the following pricing plans:
- Starting from: US$150,00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact FreshLime for pricing information.
Q. What are the main features of FreshLime?
FreshLime offers the following features:
- Billing & Invoicing
- Campaign Management
- Client Management
- Communication Management
- Contact Management
- Contract Management
- Customer Database
- Email Marketing
- Feedback Collection
- GPS Integration
- Lead Management
- Mailing List Management
- Maintenance Scheduling
- Mobile Access
- Online Payment Processing
- QuickBooks Integration
- Referral Tracking
- Sentiment Analysis
- Social Media Metrics
Q. Who are the typical users of FreshLime?
FreshLime has the following typical customers:
Small Business, Mid Size Business
Q. What languages does FreshLime support?
FreshLime supports the following languages:
English
Q. Does FreshLime support mobile devices?
FreshLime supports the following devices:
iPhone, iPad
Q. What other apps does FreshLime integrate with?
We do not have any information about what integrations FreshLime has
Q. What level of support does FreshLime offer?
FreshLime offers the following support options:
Phone Support, Online Support
Related categories
See all software categories found for FreshLime.
