GoSurvey

Offline survey app for easier and faster data collection.

4,6 /5 (28 reviews) Write a Review!

GoSurvey Overview

What is GoSurvey?

GoSurvey is specifically designed for businesses and organizations looking to conduct surveys or collect data hassle-free without the need of an internet connection.

It can be used for Market research data collection, by field researchers, NGOs, in trade shows to collect lead information and much more.

The data gets collected using mobile devices like ipad, iphones or android devices. The collected data gets stored on the device itself while in offline mode and once the device is connected to the internet, all the data gets synced to the GoSurvey account and the data can be viewed, analyzed and downloaded (CSV, PDF, SPSS formats) easily. The users also get the ability to capture media like - photos, videos, audio and signatures. GPS location capture enables the companies/organizations to trace/authenticate the location where the surveyor conducted the survey or collected the data. GoSurvey facilitates the users with 30+ question types, 70+ predefined question templates and other unique features to make the data collection an easier and smoother process for everyone.

GoSurvey Overview

Pricing

Starting from
US$17,00/month

Pricing options

Free Trial
Subscription
Value for money

GoSurvey is free for 7-days with full-feature access. It offers 3 tiers of pricing which offer different levels of functionality.

Basic: $17/month (or $170/year)

Advanced: $40/month (or $400/year)

Professional: $65/month (or $650/year)


GoSurvey Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

GoSurvey : custom question types
GoSurvey : collect customer feedback
GoSurvey : survey form builder
GoSurvey : multimedia file upload
GoSurvey : multilingual support
GoSurvey video GoSurvey screenshot: GoSurvey : custom question types GoSurvey screenshot: GoSurvey : collect customer feedback GoSurvey screenshot: GoSurvey : survey form builder GoSurvey screenshot: GoSurvey : multimedia file upload GoSurvey screenshot: GoSurvey : multilingual support

GoSurvey Reviews

GoSurvey Reviews

Overall rating
4,6
/
5
Excellent
19

Very good
8

Average
1

Poor
0

Terrible
0

Value for Money
4,6
Features
4,5
Ease of Use
4,7
Customer Support
5
96% recommended this app
Jonathan D.

Great product and support team !

We use GoSurvey for a long time and it's always a great experiance


Vaibhav J.

This is a unique survey tool highly desirable for the small businesses of India

Excellent product, worth every penny. There is no limit to what you can do with this software. Most importantly, the sales team is highly qualified and very professional, needless to say very helpful.


Jijo T.

User friendly but lacks features

The Only business problem which was solved is the availability of IOS App.


Bheeshma S.

Great Product and Excellent Customer Support


Vinay K.

Simple Interface

It solves our need for quality inputs and feedbacks


Jonathan D.
Industry: Computer Software
Company size: 11-50 Employees

Great product and support team !

Used Monthly for 2+ years
Reviewed on 2019/02/07
Review Source: Capterra

We use GoSurvey for a long time and it's always a great experiance

Pros

Easy to use and support on top ! Even if you have a problem they found a solutin.

Cons

Nothing to say, the product is really a must to have.

Response from Techgrains Technologies

Hi Jonathan, thanks for taking time to review us. We're happy that we were able to give you a positive experience with GoSurvey. We assure you will have good time using GoSurvey in the times ahead with even better services. Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Vaibhav J.
Industry: Food Production
Company size: 11-50 Employees

This is a unique survey tool highly desirable for the small businesses of India

Used Daily for 1-5 months
Reviewed on 2020/01/03
Review Source: Capterra

Excellent product, worth every penny. There is no limit to what you can do with this software. Most importantly, the sales team is highly qualified and very professional, needless to say very helpful.

Pros

The features such as offline data capture, OTP verification, MAP coordinates, Real time Signature, Real time image capturing are particularly helpful that are not available in almost all of the big name survey tools in the market. Even if they are, the pricing is too much making it impossible for small businesses to purchase the subscription for daily use.

Cons

I guess OTP functionality can be little smoother, particularly in rural areas. More than 70% of the users didn't get the OTP for verification purposes at rural areas of MP near Bhopal. May be this was a location specific problem but still some improvement from the development team would be highly desirable.

Response from Techgrains Technologies

Hello Mr. Vaibhav,
We thank you for taking time to review us so wonderfully.
We also appreciate your efforts in putting forward such great details about the features in your review. We work hard in making GoSurvey a user-centric survey tool and words like yours encourages us to take it even further.
We have taken a cognizance of the issue you faced and we will work on it to improve the experience of Mobile OTP functionality.
Furthermore, we heartily accept all your positives and suggestions - we're always there to help!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jijo T.
Industry: Research
Company size: 11-50 Employees

User friendly but lacks features

Used Daily for 1-5 months
Reviewed on 2019/11/01
Review Source: Capterra

The Only business problem which was solved is the availability of IOS App.

Pros

Great look and feel.
IOS app support
Good for very simple projects.

Cons

Lacks features in terms of setting up complex projects.
Cost is very high when compared to the features available.
subscription per Device is not attractive, should have been either on no. of completes or Only period of usage.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Bheeshma S.
Industry: Real Estate
Company size: 201-500 Employees

Great Product and Excellent Customer Support

Used Daily for 1-5 months
Reviewed on 2019/12/06
Review Source: Capterra

Pros

I am a Pro user of GoSurvey.

The Ease of setting up the surveys to be used on devices offline is top-notch. The customer support is superb. [SENSITIVE CONTENT HIDDEN], the GoSurvey representative I am interacting with, knows the product inside out and can troubleshoot in a jiffy. The IT backend is also great and I have not experienced any kind of downtime whatsoever. I have previously used other survey services and i would rate GoSurvey as the best one I have come across so far. Highly recommended.

Cons

There are some features that will improve the product like

1. Error validation messages to be shown while the survey is being filled up
2. Text Piping
3. Conditional Display of answers from multiple questions
4. Fetching of data from backend

Maybe the team will implement it in the next version

Response from Techgrains Technologies

Hello Bheeshma,
We feel exhilarated to have received such good words from you Sir. We're happy that your experience with GoSurvey is a positive one. GoSurvey has always been a user-friendly survey tool and your words are just icing on the cake.
We are all ears and welcome your suggestions for improvement. We assure you will see the mentioned points implemented and we're coming with some more features to make GoSurvey a better tool for everyone.
We thank you again with a big heart. Have a great year ahead. :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Vinay K.
Industry: Media Production
Company size: 51-200 Employees

Simple Interface

Used Daily for 6-12 months
Reviewed on 2019/01/01
Review Source: Capterra

It solves our need for quality inputs and feedbacks

Pros

The interface is great and customer support is really appreciated

Cons

Several bugs pauses the work. However good customer support

Response from Techgrains Technologies

We thank you for taking time to review us. We are happy to know that we were able to help your business. We also thank you for appreciating our customer support, we assure of better service in the times ahead.
However, we apologise for the issues you faced. We work each day to make GoSurvey a flawless tool for our users and our sincere approach will be to give you the best experience in the coming days. Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 28 user ratings
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GoSurvey Pricing

GoSurvey Pricing

Starting from
US$17,00/month
Free Trial
Subscription
Value for money

GoSurvey is free for 7-days with full-feature access. It offers 3 tiers of pricing which offer different levels of functionality.

Basic: $17/month (or $170/year)

Advanced: $40/month (or $400/year)

Professional: $65/month (or $650/year)

GoSurvey is free for 7-days with full-feature access. It offers 3 tiers of pricing which offer different levels of functionality.

Basic: $17/month (or $170/year)

Advanced: $40/month (or $400/year)

Professional: $65/month (or $650/year)

Value for Money
4,6/5
Based on 28 user ratings
Compare value for money rating with alternatives
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GoSurvey Features

GoSurvey Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,5/5
Based on 28 user ratings
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Categories

Additional information for GoSurvey

Additional information for GoSurvey

Key features of GoSurvey

  • Complaint Monitoring
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Verification
  • Feedback Collection
  • Feedback Management
  • Lead Distribution
  • Lead Scoring
  • Multi-Channel Distribution
  • Performance Management
  • Question Library
  • Survey Management

Benefits

1. Works 100% offline, collect unlimited data anywhere without internet
2. Create multilingual surveys
3. Save partially filled forms and complete them later
4. Capture photos, videos and audios in offline mode
5. Captures real-time location while surveying
6. Add unlimited users and assign them specific roles

GoSurvey FAQs

GoSurvey FAQs

Below are some frequently asked questions for GoSurvey.

Q. What type of pricing plans does GoSurvey offer?

GoSurvey offers the following pricing plans:

Starting from: US$17,00/month

Pricing model: Subscription

Free Trial: Available

GoSurvey is free for 7-days with full-feature access. It offers 3 tiers of pricing which offer different levels of functionality. Basic: $17/month (or $170/year) Advanced: $40/month (or $400/year) Professional: $65/month (or $650/year)

Q. What are the main features of GoSurvey?

GoSurvey offers the following features:

  • Complaint Monitoring
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Verification
  • Feedback Collection
  • Feedback Management
  • Lead Distribution
  • Lead Scoring
  • Multi-Channel Distribution
  • Performance Management
  • Question Library
  • Survey Management

Q. Who are the typical users of GoSurvey?

GoSurvey has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does GoSurvey support?

GoSurvey supports the following languages:

English

Q. What type of pricing plans does GoSurvey offer?

GoSurvey has the following pricing plans:

Subscription

Q. Does GoSurvey support mobile devices?

GoSurvey supports the following devices:

Android, iPhone, iPad

Q. What other apps does GoSurvey integrate with?

We do not have any information about what integrations GoSurvey has

Q. What level of support does GoSurvey offer?

GoSurvey offers the following support options:

Phone Support, Online Support, Knowledge Base, FAQs