Crew Control

Crew Control

Crew scheduling program for small to medium businesses

5/5 (9 reviews)

Crew Control Overview

Crew Control is a cloud-based job scheduling program which helps businesses manage and assign one-time or recurring jobs to crew members with drag-and-drop and scheduling tools. Crew Control also allows users to track and customize regular and predictable changes in job frequencies.

Key features of Crew Control include route optimization, job scheduling, a drag-and-drop interface, and crew management. The platform allows managers to drag and drop jobs between crews and days, and dispatch schedules to crews. Crews can also upload notes or photos, mark tasks off a checklist, track time worked, and more.

Crew Control enables supervisors to set estimated times for jobs and view performance reports for employees. Users can also track invoices, as well as purchase order numbers for all field jobs. The platform streamlines all processes related to job scheduling, change adjustments, and crew communication.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Crew Control Reviews

Overall rating
5/5
100% positive reviews
9
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Bill H.

Best Bang for Your Buck!

Used Daily for 1-5 months
Reviewed on 2019/04/29
Review Source: Capterra

We were using an Excel spreadsheet for several years to keep our customers serviced. Our crews would do bimonthly services weekly and weekly services monthly. It was always a mess with unhappy customers and even cancelled services. We researched a lot of scheduling software and the common denominator was 'complicated and expensive' Crew Control truly has been a life-saver for our maintenance operations. Our crews are operating more efficiently, we are not missing the 'extras' invoicing and our customers are happy!

Trust me when I say it is the best money spent!

Pros

If you are looking for a simple and cheap software for scheduling crews this is it! Most software we reviewed were weeks or more getting setup and crews trained. Just too complicated and expensive to trial and error. We truly loaded all of our data one day and the next day started our crews with a two week trial but they were up to speed in about 3 days with not errors. Our crews love it, we love it and our customers love the fact we are not missing services! I know we saved the monthly crew fee the first week...possibly day with the simple efficiencies of keeping crews pointed in the right direction 100% of the time!

Cons

I cannot say there is really anything we like least since we know the program is growing and all of our immediate needs from support have been met. We have made suggestions of additions or changes and wait a week or two and the guys at Crew Control seem to roll them out! We are excited for some of the planned updates such a more advanced reporting.

Response from Crew Control

Thank you, Bill! We appreciate the kind words and glad you are benefiting from our program.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Taylor S.

Wish this was here 5 years ago

Used Daily for 1+ year
Reviewed on 2019/09/10
Review Source: Capterra

Customer service has been key for me, I had been looking for a system ever since I stepped up
and helped with getting work orders for our Crews. We had over 250 properties WEEKLY that I had to hand write. We tried a different system for 1 year and it was over priced, super complicated for both the admin and user, and the customer service was non existent.
Needless to say the first time we got on the phone and talked over what this product office and the price we immediately cancelled the other service and have been grateful for this product ever since! If you are a small or medium business and are not sure you can afford to spend the extra money, know that it pays for its self with the time saved scheduling and not waiting for all the papers to be turned in at the end of the day, being able to bill immediately after, not forgetting what customer you skipped 2 weeks in a row due to weather. Seriously, this system is a game changer!

Pros

Super user friendly for both the admin and the user!

Cons

I only wish that we could use this for other departments (Human Resources. Etc.)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tripp H.

Organized scheduling and less stress

Used Daily for 1-5 months
Reviewed on 2019/10/04
Review Source: Capterra

Crew control has been great for us. The ability to plan ahead, prepare better for our jobs and be sure they all get done more efficiently was a big step in the right direction for us. Crew Control has even allowed us to accomplish more without hiring another manager. Crew Control has become our “whiteboard schedule” at the office, but now it is with us all the time. No need to take a picture of the whiteboard when leaving the office.

Pros

The software is easy to use, goes with all of us everywhere we go so when we need to make changes, we can make them immediately. Because it is easy to provide details and send photos for each individual job, we have less confusion, quicker response to customer requests and less call backs. Implementing this into our daily routine was well received with little to no resistance by our crews. Let’s face it, crews typically don’t like change, but our crews have liked this change. No need to carry paper schedules and no lost revenues due to the electronic paper trail on everything we do!

Cons

There isn’t anything I really don’t like. There is always little things that can make processes better, but the good thing is the owner is taking any feedback we have and working towards making it better than it is.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Vanessa S.

Great software program!

Used Daily for 6-12 months
Reviewed on 2019/09/10
Review Source: Capterra

Amazing!!!! I have the ability to type notes or create/ manage/ change checklists in Spanish which is super helpful with crew members who are not strong in English.
It is very easy to use and understand!

Pros

I like that we communicate any needs or suggestions and the customer service response is truly the best! They listen and if they need better understanding, they ask to be able to provide help as best as possible!!!
Also very user friendly for both admin and crew member use.

Cons

There is really nothing I can say I like least because any suggestions I bring to their attention they are very quick to respond to help find a solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anabel S.

Crew Control

Used Daily for 6-12 months
Reviewed on 2019/09/20
Review Source: Capterra

Great communication with customer service. Constantly listening to issues/changes needed for improvement. Great to work with.

Pros

The Software is very user friendly, easy set up.

Cons

Not available as app and mobile site was limited but have seen improvements since.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Crew Control Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Crew Control for pricing details.

Crew Control Features

  • Invoice Management
  • Reporting & Statistics

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Third Party Integration
  • Workflow Management

Additional information for Crew Control

Key features of Crew Control

  • Appointment Management
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Job Management
  • Job Tracking
  • Mobile Access
  • Performance Metrics
  • Routing
  • Work Order Management

Crew Control FAQs

Below are some frequently asked questions for Crew Control.

Q. What type of pricing plans does Crew Control offer?

Crew Control offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Crew Control for pricing details.

Q. What are the main features of Crew Control?

Crew Control offers the following features:

  • Appointment Management
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Job Management
  • Job Tracking
  • Mobile Access
  • Performance Metrics
  • Routing
  • Work Order Management

Q. Who are the typical users of Crew Control?

Crew Control has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Crew Control support?

Crew Control supports the following languages:

English

Q. What type of pricing plans does Crew Control offer?

Crew Control has the following pricing plans:

Subscription

Q. Does Crew Control support mobile devices?

We do not have any information about what devices Crew Control supports

Q. What other apps does Crew Control integrate with?

We do not have any information about what integrations Crew Control has

Q. What level of support does Crew Control offer?

Crew Control offers the following support options:

Online Support