About symplr

symplr is a cloud-based credentialing solution which helps businesses in the healthcare sector manage processes related to facility access, and optimizes risk management and compliance within the organization by screening staff, nurses, students, volunteers, and more.

Key features of symplr include document management, privileging, certification tracking, license verification and appointment administration. The visitor management system allows firms to scan vendors’ driving license, check for repeat visits and send alerts to notify clients about the latest changes across pipelines. Plus, its check-in dashboard enables enterprises to visualize onsite traffic, track visitor location during emergencies and capture guests’ images in real-time for recording their attendance across various medical departments.

symplr provides limited user access functionality to view data logs, which contains important client information for future reference. Users can define the fields visible on visitor badges to give them entry across password-protected areas, ensuring maximum security to patients and healthcare professionals in the facility.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

symplr homepage screenshot
symplr facility detail screenshot
symplr facility map view screenshot
symplr vendor credentials screenshot
symplr dashboard menu screenshot
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symplr screenshot: symplr homepage screenshot symplr screenshot: symplr facility detail screenshot symplr screenshot: symplr facility map view screenshot symplr screenshot: symplr vendor credentials screenshot symplr screenshot: symplr dashboard menu screenshot

Features

Total features of symplr: 37

  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Applications Management
  • Appointment Management
  • Audit Trail
  • Auditing
  • Certification Management
  • Certification Tracking
  • Compliance Management
  • Credential Management
  • Customer Activity Reporting
  • Customer Database
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Database Integration
  • Document Management
  • Employee Database
  • HIPAA Compliance
  • Historical Analysis
  • History Tracking
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Status Reporting
  • Status Tracking
  • Visitor Registration
  • Visitor Tracking

Alternatives

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CredentialGenie

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Modio Health

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#3 Alternative to symplr
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EddyCore

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Reviews

Overall rating

3,7 /5
(112)
Value for Money
3,4/5
Features
3,5/5
Ease of Use
3,5/5
Customer Support
3,8/5

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Showing 5 reviews of 112
Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Powerful

Reviewed on 2019/09/17

this program is a very powerful program and when used correctly is a valuable tool in the...

this program is a very powerful program and when used correctly is a valuable tool in the credentialing process. I don't have much experience with other programs but what I have experienced I am impressed and am fairly happy. even with the cons I listed, I would and do plan to stay with this program.

Pros

Makes tracking Privilege dates, license expirations....a snap....
easy to pull reports and fairly easy to input.

Cons

we switched from Visual Cactus to web based Cactus and the transition has not been very smooth. most of the bugs have been worked out but not all. it would have been best if Cactus/Symplr had worked all the bugs out ahead of implementing the new product.

Kristen G.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Symplr Event Reporting System is user friendly and the customer support is quick and...

Reviewed on 2019/12/05

Our overall experience is EXCEPTIONAL!

Our overall experience is EXCEPTIONAL!

Pros

We love the ease of use for our caregivers! Customer support is quick and helpful!

Cons

We really have no issues as they are fixed within an hour via their customer support team!

Jennifer R.
Overall rating
  • Industry: Insurance
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Visual CACTUS vs Web Based CACTUS

Reviewed on 2019/05/28

As stated above NPDB in Web based CACTUS. We have resolved a printer issue in CACTUS, however,...

As stated above NPDB in Web based CACTUS. We have resolved a printer issue in CACTUS, however, with most of our issues our IT team figures out a work around to the problem. We feel since we are paying for this that CACTUS should be solving these problems. It took a month or more for them to solve the issue around a mandatory update with NPDB.

Pros

1. CAQH module (extra fee to have implemented)
2. NPDB Malpractice information loaded and able to copy in Visual CACTUS but not in Web Based.
3. Queries we can run for our specific needs
4. More cost effective for our needs than our IT component building something similar.

Cons

1. Customer service has decreased drastically since being taken over by Symplr.
2. We put Web based CACTUS into test 4 years ago and still have not put it into production due to the functionality not meeting our needs or what we have in Visual CACTUS today.
3. Delayed implementations, ie NPDB that required us to manually input provider data into NPDB vs using CACTUS autofill process resulting in more time to process applications.
4. We always test the product before implementation and feel like we find problems for them and we would rather have a partnership where we could test prior to the release. As stated earlier we have been testing Web based CACTUS for 4 years.

Kirk V.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

I think the customer support operates at a high level. Software ease of use could be more...

Reviewed on 2018/03/30

Pros

I like the overall visual layout. I like being able to populate and move from name to name in the left hand, blue sidebar.

Cons

I have offered these some of these suggestions in the past, but nothing has seemed to change. 1. I wish that information viewing "boxes" say, in Specialties/boards, would have the capability to expand, versus being fixed and using a slider bar. This applies to several of the different "instances". 2. There are far too many redundant keyboard "clicks" required. I make my choice and then a screen comes up asking "am I sure" and I have to verify my choice. When I make a choice, don't ask me to verify. Another wasted extra keyboard click is when dropping a PDF into "images" on the toolbar of the credentialing instance. I move the document in, then a screen comes up that I have to click on stating "An image has just been added...". Every time that pops up I say to myself, "No, s#*t. I just purposefully added it." 3. When I enter a "from" date, I would like the cursor to automatically jump to the "to" date box, (like it used to do in visual cactus), instead of having to press "tab". 4. When I enter, let's say, a new license on the licensing screen, I would like for it to automatically go and populate into the credentialing instance, versus having to go to the credentialing set up, to click on the yellow icon to approve the entry. Again, I purposefully entered it. Trust that I wanted to do it. Don't make me have to do yet another verification of my actions. 5. Re: "Packets" they don't work the way they were explain to us,and sought clarification/direction 2x

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Symplr Vendor Credentialing

Reviewed on 2019/05/24

Pros

Easy application to use and adjustable to meet our needs with user defined fields

Customer support for process within the application and reporting is excellent

Cons

None identified at this time

Once you learn more about the capabilities issues usually correct themselves.

Showing 5 reviews of 112 Read all reviews

symplr FAQs

Below are some frequently asked questions for symplr.

symplr offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact symplr for pricing details.

symplr offers the following features:

  • Appointment Management
  • Certification Tracking
  • Document Management

symplr has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

symplr supports the following languages:

English

symplr supports the following devices:

Android, iPhone, iPad

symplr integrates with the following applications:

SkillSurvey

symplr offers the following support options:

Phone Support, Online Support

Related categories

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