Elromco

Elromco

Moving software for businesses of all sizes

4.8/5 (20 reviews)

Elromco Overview

Elromco is a cloud-based moving software which helps businesses of all sizes with estimation and customer relationship management. Its key features include lead management, online booking, dispatching, communications, bill of lading creation, quote generation, and payment processing.

The application comes with a module which enables teams to automate outbound text messages and set up notifications for customers and employees. Managers can use Elromco to generate reports for multiple locations, control pricing and compare profits. With the online interface, movers can track labor time, charge customers and complete the moving cycle. Supervisors can use Elromco on a desktop or mobile device to assign crew members to jobs and calculate move balances.

Elromco includes an inventory management functionality which enables teams to enter customer items on a database, process customer storage lease agreements and calculate charges for item storage. Customers can use the accounts page to view and manage quotes and choose between local, long distance, storage or overnight moving services.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Elromco Reviews

Overall rating
4.8/5
95% positive reviews
16
Excellent
3
Very good
1
Average
0
Poor
0
Terrible
Bryce A.

Best moving and storage software on the market for independent moving companies.

Used Daily for 6-12 months
Reviewed on 2017/11/01
Review Source: Capterra

Pros

The foundation and direction of this software puts it top of the class. I am impressed with the feature set from the beginning and love to hear about the new features and updates planned for the future. MoveBoard by Elromco has already set the standard by which all moving software is compared. The client portal is the first of its type in the industry. It creates a process that appeals to majority of moving clients. I like the flexibility of the software. If a client wants to self service - its a breeze. If I have a high end client that doesn't want to do anything on their own - we can take care of it on our end. The initial setup was extensive but now that it has been customized it doesn't need much tweaking, I consider that a pro. I like having the ability to customize the software to quote how I want and live within those parameters.

Cons

The biggest complaint is the customer support, but that has been getting better over time. I signed up as a user of the software just after it was released, so I have experienced a lot of the growing pains. I know this will improve and improve as the company matures and its already getting better.

My only other issue is the lack of features to service commercial and or recurring clients. But this is already a feature they are working on rolling out very soon. Follow ups for either online quoting or in home estimates would be great - but these are minor inconveniences.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Sarah J.

Stellar, time relieving program that allows our business to operate seamlessly in one system!

Used Daily for 1-5 months
Reviewed on 2018/05/07
Review Source: Capterra

Time relief, organization, all in one location of client files!

Pros

User-friendly! Google Calendar synced! The team behind the software has been the icing on the cake. We have operated on another system that was "OK" for a starter use however the customer support was beyond poor. Elromco has been just the opposite with the support! As a very needy client here, I can say that the customer rep. and his team have gone above and beyond in helping with my demands. They have returned every call, responded to every email, taken every suggestion and simply handled it like a rockstar. This team is willing to build and grow as their clients need which is something that is rarely found. They want their clients to be successful and will stop at no end to make sure that they and their software can assist in that success! The software itself is amazing! Giving all access to the clients through a client portal is genius and we have received great feedback on this from our own clients. Clients seem to really feel a comfort in having some control and flexibility on their move details without having to worry about picking up a phone during business hours an reaching someone.. they can simply do it all in the portal! We truly cannot say enough about Elromco and the team!

Cons

Does not carry a weight option for estimates. Seems to be built more for a long distance mover rather than being broadly built for all movers including local service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alex V.

Amazing Software and Customer Service is Top Notch

Used Daily for 1+ year
Reviewed on 2018/06/27
Review Source: Capterra

We don't lose customer anymore everything is keep on software platform that is easy to use and easier to follow up with customer. Customer no longer have to worry about receiving wrong rates cause they sign for everything.

Pros

Everything really
1) Online quotes, small calculator, friendly user face, book online, dispatch, custom BOL.

Everything you need for moving company and they keep adding features.

Cons

Slower with some features but understanding that they have lot of companies that are requesting new features everyday.

Response from Elromco

Thank you, we are appreciate your feedback.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Gary S.

Awesome !!!!

Used Daily for 1-5 months
Reviewed on 2018/05/24
Review Source: Capterra

Mostly time ,it's saves you all headache,everything is digital ,invoices ,booking and everything else.
Easy to navigate !!!

Pros

Very good software ,easy to navigate, really helps moving business to simplify booking process for our customers .
The best software at this moment I `ve seen so far ,i've been in industry more then 15 years and enjoying so much while using elromco product .
Keep updating it for more awesome futures!!!!

Cons

Could be app developed for easier on and off line .
Messaging between customers ,could be file attachment option .
For In-Home Estimates,could be link for our customers where they could upload videos directly to coconut page ,for example Kitchen ( uploading video from kitchen )
Living room( customer uploading video from living room )
In that case would be not so nessesarry to go so often for in- home estimates,customers could upload videos what they have and sales could book more accurate moves .
Everything else is awesome ,maybe in the future will be some possibility to do that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Manny G.

The best software I ever used

Used Daily for 1+ year
Reviewed on 2016/12/12
Review Source: Capterra

This software is amazing! my customers can book their move online. also, they can see their move quote online on my website or on their account page. I don't have problems with customers complaining about their move charges, all the charges and the bill of lading is on an iPad, it makes my life much easier; especially when the payroll is done automatically. I don't understand how I've worked prior to this software.

Response from Elromco

Thank you for your business

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Elromco Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Elromco for pricing details.

Elromco Features

  • Automatic Notifications
  • Billing & Invoicing
  • Inventory Management

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Automatic Reminders
  • Calendar Management
  • Client Portal
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Electronic Payments
  • Inventory Tracking
  • Invoice Management
  • Reporting & Statistics
  • Search Functionality
  • Third Party Integration

Additional information for Elromco

Key features of Elromco

  • Billing & Invoicing
  • Claims Management
  • Dispatch Management
  • Employee Management
  • Job Management
  • Lead Management
  • Work Order Management

Elromco FAQs

Below are some frequently asked questions for Elromco.

Q. What type of pricing plans does Elromco offer?

Elromco offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Elromco for pricing details.

Q. What are the main features of Elromco?

Elromco offers the following features:

  • Billing & Invoicing
  • Claims Management
  • Dispatch Management
  • Employee Management
  • Job Management
  • Lead Management
  • Work Order Management

Q. Who are the typical users of Elromco?

Elromco has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Elromco support?

Elromco supports the following languages:

English

Q. What type of pricing plans does Elromco offer?

Elromco has the following pricing plans:

Subscription

Q. Does Elromco support mobile devices?

We do not have any information about what devices Elromco supports

Q. What other apps does Elromco integrate with?

Elromco integrates with the following applications:

QuickBooks, QuickBooks Online

Q. What level of support does Elromco offer?

Elromco offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials