Criterion HCM

Human capital management solution for midsize businesses

About Criterion HCM

Criterion HCM is a cloud-based human capital management solution designed to help midsize businesses manage payroll, benefits, time tracking, attendance, and talent engagement. The platform also helps users streamline the employee life cycle, administration, enrollment, and compliance reporting.

Criterion HCM stores all employee, as well as client, information in a unified database, helping users manage processes, applicant tracking, performance reviews, and more. The platform enables users to manage applicant and employee learning and development training. Criterion HCM's features include automated reporting and notifications, plan details tracking, benefits details sharing, biometric access, scheduling and an employee portal. The platform's information management functionality allows users to define rules/events to automate documents delivery, notifications, and reports via fax or email.

Criterion HCM provides an employee self-service portal to help users track time, leave applications and payroll details. The platform allows managers to view, as well as approve, time-off requests and journal entries. Criterion HCM's collaboration features enable employees to add posts and share information across the organization.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Images

Criterion HCM dashboard screenshot
Criterion HCM employee details screenshot
Criterion HCM jobs section screenshot
Criterion HCM organizations details screenshot
Criterion HCM positions page screenshot
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Criterion HCM video Criterion HCM screenshot: Criterion HCM dashboard screenshot Criterion HCM screenshot: Criterion HCM employee details screenshot Criterion HCM screenshot: Criterion HCM jobs section screenshot Criterion HCM screenshot: Criterion HCM organizations details screenshot Criterion HCM screenshot: Criterion HCM positions page screenshot

Features

Total features of Criterion HCM: 48

  • 360 Degree Feedback
  • 401(k) Tracking
  • Accounting Integration
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Document Storage
  • Employee Benefits Administration
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Enrollments/Onboarding
  • Event Scheduling
  • FMLA Administration
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Succession Planning
  • Talent Acquisition
  • Task Scheduling
  • Time & Attendance
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation

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Reviews

Overall rating

4,3 /5
(6)
Value for Money
3,7/5
Features
4,7/5
Ease of Use
4,3/5
Customer Support
4/5

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Showing 5 reviews of 6
Susan V.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good

Reviewed on 2018/01/22

Pros

It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Cons

Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

Peggy D.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ESS Review

Reviewed on 2014/08/13

Pros

I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.

Cons

It runs a little slow sometimes, but there is really nothing I don't like.

Linda D.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buyer Beware!

Reviewed on 2021/02/08

Pros

It is easy to see an employee's history.
The time clock functionality is definitely a plus.
Processing payrolls are streamlined with minimal data input.
The re-hiring feature is very beneficial.

Cons

There is a rounding issue with reports. The actual amount paid to employees' do not match reports.
Very difficult to get issues resolved timely, if ever resolved.
The system does not have the capability to create files to upload for state W-2 reporting (even though we were told that would not be a problem before purchasing).
Many times it has taken up to 45 minutes to log into the system.
It is difficult to get reports that meet certain needs for reporting benefits. End up using several reports to consolidate into one for the required reporting information.
Issues with employees that live is one state and work in another state.

Megan S.
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

System is great, data upload is iffy, customer service is acceptable

Reviewed on 2018/01/11

Pros

I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

Cons

The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload

Laura S.
Overall rating
  • Industry: Legal Services
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Criterion HCM - Perfect Software

Reviewed on 2014/08/11

Pros

I always get fast and great help from the customer service department. The system is easy to use.

Cons

I wish I could add fields on my own. It seems that I can re-label fields but not add them on my own.

Showing 5 reviews of 6 Read all reviews

Criterion HCM FAQs

Below are some frequently asked questions for Criterion HCM.

Criterion HCM offers the following pricing plans:

  • Starting from: US$5,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

$5.00 per user per month

We do not have any information about Criterion HCM features

Criterion HCM has the following typical customers:

201-500, 501-1 000, 1 001+

Criterion HCM supports the following languages:

English

Criterion HCM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Criterion HCM has

Criterion HCM offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Criterion HCM.