CharmHealth

Electronic Health Records and Practice Management Software

About CharmHealth

CharmHealth is a cloud-based, HIPAA compliant, MU Stage 3- 2015 Edition Certified, electronic health records (EHR) management solution designed to help small and medium ambulatory care practices create and manage patient documents from anywhere across the web. The platform comes with a document management module, which lets users upload handouts, x-rays, consent forms or other documents and group/tag them into folders, to simplify access among staff.

CharmHealth comes with customizable SOAP templates, which allow practitioners to quickly record patient visits and archive them in a database for future reference. Practices can use the inventory management module to control, dispense and track stocks of supplements, medications, and more. Staff can also create custom reorder thresholds for each inventory, and generate reports on existing stock, reorder levels, and drug expiry dates.

CharmHealth provides mobile applications for practitioners to manage appointments, consultation chart notes, task assignments, and other processes. QuickBooks integration enables users to manage transactional records, invoicing, and other accounting operations.


Images

CharmHealth Software - Provider Dashboard
CharmHealth Software - Appointment List
CharmHealth Software - Patient Dashboard
CharmHealth Software - Encounter/Consultation
CharmHealth Software - Analytics
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CharmHealth video
CharmHealth Software - Provider Dashboard
CharmHealth Software - Appointment List
CharmHealth Software - Patient Dashboard
CharmHealth Software - Encounter/Consultation
CharmHealth Software - Analytics

Not sure about CharmHealth? Compare with a popular alternative

CharmHealth

4,3 (126)
VS.
Highly reviewed

Starting Price

US$25,50
US$39,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

74
108

Integrations

4
3

Ease of Use

4,4 (126)
4,3 (925)

Value for Money

4,5 (126)
4,3 (925)

Customer Service

3,9 (126)
4,5 (925)
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Reviews

Overall rating

4,3 /5
(126)
Value for Money
4,5/5
Features
4,3/5
Ease of Use
4,4/5
Customer Support
3,9/5

Already have CharmHealth?

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Showing 5 reviews of 126
Verified Reviewer
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

For a small medical practice it's a good investement

Reviewed on 2019/01/18

Having the billing and collections reports intergated to the EHR makes a huge positive differnece,...

Having the billing and collections reports intergated to the EHR makes a huge positive differnece, and the price is very reasonable to services rendered.

Pros

I like being able to see waht colleagues are doing with my patinets, and also like the intergrated billing and messaging support. having everythign on one place makes patinet care easier. I also enjoy being able to see patient messages and appointment requests via my cell phone app

Cons

I can't pull up a patient chart on my cell phone app, which makes answering specific questions ont he go difficult. Charm also lacks larger intergration of hospital visits-- we ahve to have other doctors fax results/ notes and enter them manually which can be a bit of a pain and hinderance to patinet care

Patricia
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Speech Pathology use of ChARM EHR

Reviewed on 2021/07/27

My experience has been absolutely great!! This has been a real gift to me in being able to...

My experience has been absolutely great!! This has been a real gift to me in being able to continue my speech therapy telepractice because it is HIPPA compliant.

Pros

The best feature of this system is that it is HIPPA compliant, which is an absolute must for using this for teletherapy for speech and language. It is reliable and does not have any glitches that I can see. It is easy to switch from a full screen that you can pull up other language apps. It also has a great white board.

Cons

I think the use of the white board could be expanded.

Alternatives Considered

Zoom

Reasons for Choosing CharmHealth

ZOOM meetings system was not HIPPA compliant.

Reasons for Switching to CharmHealth

Because the platform is HIPPA compliant and it was very very economical.
Jennifer
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The worst EHR for a medical doctor

Reviewed on 2023/07/24

This is the WORST EHR ever. Totally inefficient. Wastes hours of time day in and day out. Absolutely...

This is the WORST EHR ever. Totally inefficient. Wastes hours of time day in and day out. Absolutely horrible help. They never call back or fix the issue. They might fix 1/5 issues after 10 days. DO NOT GET THIS EHR!!! I would change if I were not in an office of naturopaths who have used it before I joined this office.

Pros

Nothing good compares to the bad. This program is the WORST

Cons

This is the worse EHR I have ever used. It is clunky. It wastes so much time. it does not alphabetize drop-down lists. It accesses a database for ICD10 Codes that is completely unusable and a total waste of time. It has completely lost medical records that it should be saving after 1 hour of work. The customer service is TERRIBLE. They will not fix your program. You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back. It lists diagnosis codes that are incorrect and therefore put you at medical legal risk. And they charge you every time you ask a question or make a record to try something out during programming.

Autumn
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review of CharmHealth from a solo practitioner

Reviewed on 2022/09/10

I really appreciate the online scheduling feature. As a solo practitioner (with no admin support...

I really appreciate the online scheduling feature. As a solo practitioner (with no admin support staff), this has been an extremely helpful feature. My patients love it! It saves a lot of time for me and it encourages patients to schedule multiple appointments as they see the scheduling filling up. Thank you!

Pros

I really appreciate the availability of the support staff. I have used the online chat several times, and most of the time my question is answered in a few minutes. With more complex questions, I still get a response within a day or two. Thank you! I also really appreciate the ease of updating/personalizing my Charm account for online scheduling and appointment types.

Cons

I work with several compounding pharmacies and it is extremely difficult to write a prescription for a compounded prescription through Charm. Several of the standard pharmacies in our community do not like the way that the fax or e-prescribe feature places the electronic signature - it is difficult for them to determine if it is signed "dispense as written," or if it is signed as "substitution permitted." When I started to use the e-prescribe feature last year, I received several phone calls wanting to verify prescriptions after I sent them through Charm. As a result, I am no longer using the e-prescribing feature and I am calling in my prescriptions or using a paper prescription pad.

I like the options for customizing the templates. I would like it even more if there was a feature to "publish" the treatment plan before signing the full chart - sometimes a telemedicine patient needs the information quickly, and may not have time to wait until I finish my charting at the end of the day.

I would also like it if the sections for typing chart notes took up more vertical space. For example, I can only see about 10 lines of text as I am taking notes, and it would be helpful if those spaces were expanded vertically. Perhaps the patient info at the top of the chart could be condensed to the left side so that the charting space could expand vertically.

Avanti
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Charm review

Reviewed on 2023/06/14

Pros

automation!

Cons

paying extra for different features and every little thing

Alternatives Considered

ICANotes

Reasons for Choosing CharmHealth

no automation

Switched From

Tebra
Showing 5 reviews of 126 Read all reviews

CharmHealth FAQs

Below are some frequently asked questions for CharmHealth.

CharmHealth offers the following pricing plans:

  • Starting from: US$25,50
  • Pricing model: Free Version
  • Free Trial: Available

Contact CharmHealth for pricing details.

CharmHealth has the following typical customers:

2–10, 11–50, 51–200, 201–500

CharmHealth supports the following languages:

English

CharmHealth supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

CharmHealth integrates with the following applications:

Health Cloud, QuickBooks Online Advanced, Sfax, Zoom Meetings

CharmHealth offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CharmHealth.