CharmHealth

4.3 (131)
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Electronic Health Records and Practice Management Software

About CharmHealth

CharmHealth is a cloud-based, HIPAA compliant, MU Stage 3- 2015 Edition Certified, electronic health records (EHR) management solution designed to help small and medium ambulatory care practices create and manage patient documents from anywhere across the web. The platform comes with a document management module, which lets users upload handouts, x-rays, consent forms or other documents and group/tag them into folders, to simplify access among staff.

CharmHealth comes with customizable SOAP templates, which allow practitioners to quickly record patient visits and archive them in a database for future reference. Practices can use the inventory management module to control, dispense and track stocks of supplements, medications, and more. Staff can also create custom reorder thresholds for each inventory, and generate reports on existing stock, reorder levels, and drug expiry dates.

CharmHealth provides mobile applications for practitioners to manage appointments, consultation chart notes, task assignments, and other processes. QuickBooks integration enables users to manage transactional records, invoicing, and other accounting operations.


Images

CharmHealth Software - Provider Dashboard
CharmHealth Software - Appointment List
CharmHealth Software - Patient Dashboard
CharmHealth Software - Encounter/Consultation
CharmHealth Software - Analytics
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CharmHealth video
CharmHealth Software - Provider Dashboard
CharmHealth Software - Appointment List
CharmHealth Software - Patient Dashboard
CharmHealth Software - Encounter/Consultation
CharmHealth Software - Analytics

Not sure about CharmHealth? Compare with a popular alternative

CharmHealth

4.3 (131)
VS.
Highly reviewed

Starting Price

US$25.50
US$39.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

73
108

Integrations

4
3

Ease of Use

4.4 (131)
4.3 (926)

Value for Money

4.5 (131)
4.3 (926)

Customer Service

3.9 (131)
4.5 (926)
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Reviews

Overall rating

4.3 /5
(131)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
3.9/5

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Showing 5 reviews of 131
Verified Reviewer
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

For a small medical practice it's a good investement

Reviewed on 2019/01/18

Having the billing and collections reports intergated to the EHR makes a huge positive differnece,...

Having the billing and collections reports intergated to the EHR makes a huge positive differnece, and the price is very reasonable to services rendered.

Pros

I like being able to see waht colleagues are doing with my patinets, and also like the intergrated billing and messaging support. having everythign on one place makes patinet care easier. I also enjoy being able to see patient messages and appointment requests via my cell phone app

Cons

I can't pull up a patient chart on my cell phone app, which makes answering specific questions ont he go difficult. Charm also lacks larger intergration of hospital visits-- we ahve to have other doctors fax results/ notes and enter them manually which can be a bit of a pain and hinderance to patinet care

Christi
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great value for the price

Reviewed on 2022/09/08

Our practice partners want to practice medicine. They don't want to spend all their time on the...

Our practice partners want to practice medicine. They don't want to spend all their time on the computer. As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely.

Pros

CharmHealth has been a great find for our practice. The setup time was next to nothing and the ease at which our providers were able to learn the software was surprising.

Cons

The scheduling portion of the software is the one area I think the product owners at CharmHealth could really improve. The limitations are not insurmountable, but compared to the rest of the product, this area could use some updating. It isn't easy to set up block time and if you want the patients to be able to schedule the times at which the patients can see on the web are not customizable to the practice leaving very little options for the practice. I think this is the biggest opportunity Charm has for improvements.

The other improvement suggestion comes in the way of being Telehealth focused. There are several areas in the product that still focus heavily on having an office (like uploading insurance cards), however, if we aren't in the office that becomes a challenge,

Alternatives Considered

Tebra and athenaOne

Reasons for Switching to CharmHealth

Functionality options, pricing, ease at entry, SaaS options
Elizabeth
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Needs more updates for customization that makes sense

Reviewed on 2020/07/09

I like that telemedicine platform, that is easy to use, and the fullscripts it easy. That's the...

I like that telemedicine platform, that is easy to use, and the fullscripts it easy. That's the only thing that really makes it stand out from other EMRs.

Pros

Fullscripts integration, telemedicine, PMP integration.

Cons

There is no orders tab, no diagnostic testing tab. Everything that is a task, can be completed, but not deferred or deleted if not performed. There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. The process of customization is not very easy. When a lab order is connected with an encounter it can't be modified through the lab tab (makes NO sense). Billing needs to be updated, it's completely an obsolete system that is being used. More providers would use this if you would fix, incorporate, include these MAJOR items.

Alternatives Considered

athenaOne

Reasons for Choosing CharmHealth

No telemedicine, no online portal, customer service and availability was terrible.

Reasons for Switching to CharmHealth

cost, telemedicine, fullscripts

Response from MedicalMine

Dear Dr. Seymour, Thank you for your review!

We are happy you are enjoying some of Charm's features such as telemedicine and Fullscript Integration.

Regarding some of the other features you are requesting, we're sorry to hear you were less than satisfied with Charm.

We value our customers' opinions and would like to thank you for bringing this to our attention.

We will reach out soon and you should get an email from me to determine how we can provide a solution that makes things right.

Yours sincerely,
Ranjani from Charm Health

Lisa
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ChARM review

Reviewed on 2020/05/06

Now that I am starting to put all my intake forms, questionnaires, etc. into ChARM, I find it much...

Now that I am starting to put all my intake forms, questionnaires, etc. into ChARM, I find it much easier to get a patient set up. I love having easy access to all the patient info, also. I can't wait to get all my inventory and such into the program. What a huge time-saver it will be!

Pros

This software is robust, professional, and grows right along with my practice. I am using it more and more. I have had a difficult time transitioning from paper charting, but ChARM is beginning to win me over! It is an incredible value.

Cons

the ability to chat online with someone in real time when I need help. I like that I can FB message, but having a speedier reply than an hour or two, would be cool.

Alternatives Considered

EpicCare , DrChrono and Practice Fusion

Reasons for Switching to CharmHealth

Ease of use, word of other practitioners, professional but economical, level of product support
Patricia
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Speech Pathology use of ChARM EHR

Reviewed on 2021/07/27

My experience has been absolutely great!! This has been a real gift to me in being able to...

My experience has been absolutely great!! This has been a real gift to me in being able to continue my speech therapy telepractice because it is HIPPA compliant.

Pros

The best feature of this system is that it is HIPPA compliant, which is an absolute must for using this for teletherapy for speech and language. It is reliable and does not have any glitches that I can see. It is easy to switch from a full screen that you can pull up other language apps. It also has a great white board.

Cons

I think the use of the white board could be expanded.

Alternatives Considered

Zoom Workplace

Reasons for Choosing CharmHealth

ZOOM meetings system was not HIPPA compliant.

Reasons for Switching to CharmHealth

Because the platform is HIPPA compliant and it was very very economical.
Showing 5 reviews of 131 Read all reviews

CharmHealth FAQs

Below are some frequently asked questions for CharmHealth.

CharmHealth offers the following pricing plans:

  • Starting from: US$25.50
  • Pricing model: Free Version
  • Free Trial: Available

Contact MedicalMine for pricing details.

CharmHealth has the following typical customers:

2–10, 11–50, 51–200, 201–500

CharmHealth supports the following languages:

English

CharmHealth supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

CharmHealth integrates with the following applications:

Health Cloud, QuickBooks Online Advanced, Sfax, Zoom Workplace

CharmHealth offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CharmHealth.