ChARM EHR

Electronic Health Records and Practice Management Software

4,4 /5 (75 reviews) Write a Review!

ChARM EHR Overview

What is ChARM EHR?

ChARM EHR is a cloud-based, HIPAA compliant, MU Stage 3- 2015 Edition Certified, electronic health records (EHR) management solution designed to help small and medium ambulatory care practices create and manage patient documents from anywhere across the web. The platform comes with a document management module, which lets users upload handouts, x-rays, consent forms or other documents and group/tag them into folders, to simplify access among staff.

ChARM EHR comes with customizable SOAP templates, which allow practitioners to quickly record patient visits and archive them in a database for future reference. Practices can use the inventory management module to control, dispense and track stocks of supplements, medications, and more. Staff can also create custom reorder thresholds for each inventory, and generate reports on existing stock, reorder levels, and drug expiry dates.

ChARM EHR provides mobile applications for practitioners to manage appointments, consultation chart notes, task assignments, and other processes. QuickBooks integration enables users to manage transactional records, invoicing, and other accounting operations.

ChARM EHR Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact MedicalMine for pricing details.


ChARM EHR Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Provider Dashboard
Appointment List
Patient Dashboard
Encounter/Consultation
Analytics
ChARM EHR video ChARM EHR screenshot: Provider Dashboard ChARM EHR screenshot: Appointment List ChARM EHR screenshot: Patient Dashboard ChARM EHR screenshot: Encounter/Consultation ChARM EHR screenshot: Analytics

ChARM EHR Reviews

ChARM EHR Reviews

Overall rating
4,4
/
5
Excellent
42

Very good
26

Average
4

Poor
1

Terrible
2

Value for Money
4,6
Features
4,3
Ease of Use
4,5
Customer Support
3,9
91% recommended this app
Charles C.

Very solid value EMR

For us, it was a system that would be device agnostic. Charm works on any computer or mobile device with an HTML5 compliant browser.


Matthew S.

User Friendly Effective EMR

An effective EHR for us as compared to other software packages that is easy to use and cost effective for a smaller practice. Many enhancements have been made over the past 2 years which has made it even more attractive to use.


Verified Reviewer

Great for small cash practices, not so great for busier practices

It is OK for clinics just starting out. Once you get beyond 2 patients an hour, it takes too long to chart and bill appropriately.


Sara C.

Best EHR for value

I sampled several EHR systems last year and ChARM had most of the qualities that I wanted a administrator and clinician. I really enjoy using this EHR system and it is easy for my clients to use as well to sign paperwork and access resources.


Phyllis R.

A Practical Approach to Integrating an EHR into a Medical Practice

I would definitely purchase this EHR again. It is saving time which is now spent on developing and maintaining our patient base. The recall system has been most helpful. Automating the process for upcoming appointments and lab tests has eliminated a patient from not having the proper screenings prior to the Doctor's appointment. It also keeps the patient from getting 'lost' because a recall wasn't done.


Charles C.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Very solid value EMR

Used Daily for 2+ years
Reviewed on 2018/12/14
Review Source: Capterra

For us, it was a system that would be device agnostic. Charm works on any computer or mobile device with an HTML5 compliant browser.

Pros

Easy to get started. Has a very approachable user interface. Easy learning curve. Always improving. The company listens to customers and incorporates improvements based on feedback. Comparatively very inexpensive. Integrates with labs, erx solutions, and e-commerce solutions.

Cons

Customer Service is offshore and is not "real-time". But they do respond and are usually helpful. It is a trade-off for the pricing of the software. Some design issues in billing involving the integrated billing clearinghouse and downloading ERA's, and real-time eligibility verification requires a workaround to normal practices.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Matthew S.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

User Friendly Effective EMR

Used Daily for 2+ years
Reviewed on 2020/11/06
Review Source: Capterra

An effective EHR for us as compared to other software packages that is easy to use and cost effective for a smaller practice. Many enhancements have been made over the past 2 years which has made it even more attractive to use.

Pros

We changed to CharmHealth about 2 years ago after using PracticeFusion which did not have the flexibility we needed to add information. This software is easily customizable and has a vast library of templates for pre completed notes. It was easy to customize and had all the features we needed. Calendar is very user friendly and integrates well with the EHR. Can easily print out hard copies of anything we need and especially immunization records which are frequently requested by patients.

Cons

Although it hasn't been an issue for us, for a very large practice the cost could get rather high as compared to other EHR platforms. Since I have a relatively small practice, the cost is not an issue.
There have been problems with sending eprescriptions - The software can not locate the particular medication and you must know the generic as well as the trade name on occasion to get it through. There have been issues with locating pharmacies at times although, I must say, customer support has been helpful and has tried to rectify these issues as they come up.
Minor problem exists with entering patient email addresses. Software sometimes flags as invalid email address with anything that ends in *.com. You need to enter the email address as ".net then got back and re-enter the correct email address. Customer service has yet to fix this problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Medical Practice
Company size: 2-10 Employees

Great for small cash practices, not so great for busier practices

Used Daily for 1+ year
Reviewed on 2020/11/11
Review Source: Capterra

It is OK for clinics just starting out. Once you get beyond 2 patients an hour, it takes too long to chart and bill appropriately.

Pros

Great small all-around software that provides everything a small company needs. You can see a patient's financials from right within the chart, which is excellent. As well as their prior appointments. You can copy over phrases or entire notes from prior as well. e-scripts are easy, but do lack notifications. Scheduling is good. And, patient is able to book their appointments from your website.

Cons

Charting can be combersome. Our main issue is that the billing isn't robust enough. You have to use their system and their billers to get any benefit out of it.

Response from MedicalMine

Dear Anonymous Reviewer- Thank you for your review. We would actually love to work with you on the issues you are having! Are you taking advantage of all the billing features? We also have billing support in case you'd like to bill on your own. If you email me at [email protected] with the Subject: Attn:Billing Help Needed-- I can help nail down the problem and suggest an appropriate solution for you. Thank you and hope to hear from you soon!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Sara C.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Best EHR for value

Used Daily for 1+ year
Reviewed on 2020/11/08
Review Source: Capterra

I sampled several EHR systems last year and ChARM had most of the qualities that I wanted a administrator and clinician. I really enjoy using this EHR system and it is easy for my clients to use as well to sign paperwork and access resources.

Pros

I really enjoy that I can customize all of my notes and templates that I need on a daily basis. I also really enjoy that everything can be electronic and all paperwork can be sent to clients and have signatures in real time.

Cons

I feel the customer services could set up EFT and enrollments for payers to make it streamlined and easier for the provider.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Phyllis R.
Industry: Medical Practice
Company size: 2-10 Employees

A Practical Approach to Integrating an EHR into a Medical Practice

Used Other for 6-12 months
Reviewed on 2020/10/23
Review Source: Capterra

I would definitely purchase this EHR again. It is saving time which is now spent on developing and maintaining our patient base. The recall system has been most helpful. Automating the process for upcoming appointments and lab tests has eliminated a patient from not having the proper screenings prior to the Doctor's appointment. It also keeps the patient from getting 'lost' because a recall wasn't done.

Pros

The software is user friendly. Setup is not difficult. Learning the system is logical. Being able to access the different elements of the Charm EHR helps with training the employees using the system. As they begin to integrate the information about the practice into the Charm EHR their initial orientation reinforces the information they need to complete their tasks. Being able to add different programs is a plus factor. You don't become overwhelmed with too much information at one time. If there are problems support is there to assist where assistance is needed.

Cons

I would like to see Charm use videos with explanations that can be downloaded as slides in order to be able to quickly reference the items being taught. Chatting is fine but when you are interrupted and come back to what you were doing there maybe a lapse of time whereby you are not able to recall exactly what you were suppose to do to resolve the problem. Perhaps U-Tube could be an answer if Charm doesn't have their own site setup. This would be a more user friendly method of learning the EHR.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,8/10
Based on 75 user ratings
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ChARM EHR Pricing

ChARM EHR Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact MedicalMine for pricing details.

Contact MedicalMine for pricing details.

Value for Money
4,6/5
Based on 75 user ratings
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ChARM EHR Features

ChARM EHR Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,3/5
Based on 75 user ratings
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Categories

Additional information for ChARM EHR

Additional information for ChARM EHR

Key features of ChARM EHR

  • Charting
  • Document Management
  • Self Service Portal

ChARM EHR FAQs

ChARM EHR FAQs

Below are some frequently asked questions for ChARM EHR.

Q. What type of pricing plans does ChARM EHR offer?

ChARM EHR offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact MedicalMine for pricing details.

Q. What are the main features of ChARM EHR?

ChARM EHR offers the following features:

  • Charting
  • Document Management
  • Self Service Portal

Q. Who are the typical users of ChARM EHR?

ChARM EHR has the following typical customers:

Small Business, Mid Size Business

Q. What languages does ChARM EHR support?

ChARM EHR supports the following languages:

English

Q. What type of pricing plans does ChARM EHR offer?

ChARM EHR has the following pricing plans:

Subscription

Q. Does ChARM EHR support mobile devices?

ChARM EHR supports the following devices:

Android, iPhone, iPad

Q. What other apps does ChARM EHR integrate with?

ChARM EHR integrates with the following applications:

Health Cloud, QuickBooks Online Advanced, Sfax, Zoom

Q. What level of support does ChARM EHR offer?

ChARM EHR offers the following support options:

Phone Support, Online Support