Bob! Desk
About Bob! Desk
Bob! Desk is a cloud-based CMMS solution, which helps businesses manage their entire building maintenance lifecycle through ticket management, data analysis & communication tools. It provides viable workforce to streamline maintenance processes across industrial infrastructures.
Key features of Bob! Desk include a customer database, work order management, routing, scheduling, job costing, service history tracking, mobile access, preventive maintenance, dispatching, and recurring appointments. It allows firms to create tickets, view them in a unified database, and interact with clients for resolving issues related to building maintenance. Plus, users can send text messages (SMS) to share information with stakeholders and notify them about the latest changes in the maintenance pipeline.
Bob! Desk provides technical assistance to enterprises for answering queries based on various field service responsibilities including air conditioning, plumbing, estimates and more. It also provides data analysis to check billing history, identify major expense items and generate reports for visualizing comparison with competitors.
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- Industry: Outsourcing/Offshoring
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Software that saves you time and energy
Reviewed on 2022/09/10
Very satisfactory.
Very satisfactory.
Pros
The software truly enables myself to perform efficient in my daily tasks. It simplifies my activities effectively by finding well-thought of strategies in dealing with my job responsibilities.
Cons
The dashboard could be improved by showing more necessary information that could help its users perform better in their tasks.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
super logiciel, pratique, facile d'utilisation et équipe support au top
Reviewed on 2023/08/04
très facile, concise, simple et efficace
très facile, concise, simple et efficace
Pros
agilité, user friendly, disponibilité, amélioration continue
Cons
La recherche sur le logiciel, le visuel de la planification des maintenances
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Avec Bob Desk nous avons évolué
Reviewed on 2021/02/18
Nous avons choisi le produit Bob pour nous permettre d’évoluer en numérisant toutes nos intervention...
Nous avons choisi le produit Bob pour nous permettre d’évoluer en numérisant toutes nos interventions. Nous avons donc choisi la solution Bob Desk. La solution pour nous au départ n’était pas parfaite, mais l’écoute de Hamza a fait qu’ils ont su faire évoluer la solution pour nous. Merci à l’équipe est content d’être écouté. Nous recommandons grandement.
L’équipe Gitem Tourlaville.
Pros
La possibilité de le faire évolué. L'écoute de l'équipe qui pour moi est un point des plus important. le rapport qualité prix.
Cons
Le manque de localisation des RDV en direct. La solution ne fonctionne pas hors connexion, normal c'est ce qui permet le rapport qualité prix.
Response from Bob! Desk
Thanks so much for reviewing our GMAO.
We will keep doing our best to help you anyway we can.
Team Bob!
Bob! Desk FAQs
Below are some frequently asked questions for Bob! Desk.Q. What type of pricing plans does Bob! Desk offer?
Bob! Desk offers the following pricing plans:
- Starting from: €0.50/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Real estate agencies/trustees - $0.50/property/month Property/office managers - $10/property/month Stores/restaurants/food halls - $15/property/month Large furniture assembly- $249/property/month
Q. Who are the typical users of Bob! Desk?
Bob! Desk has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Bob! Desk support?
Bob! Desk supports the following languages:
Chinese, English, French, German, Italian, Portuguese, Romanian, Spanish
Q. Does Bob! Desk support mobile devices?
Bob! Desk supports the following devices:
Q. What other apps does Bob! Desk integrate with?
We do not have any information about what integrations Bob! Desk has
Q. What level of support does Bob! Desk offer?
Bob! Desk offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
Related categories
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CMMS Software
