LiveSession Overview
What is LiveSession?
LiveSession is a cloud-based qualitative analytics solution, which helps businesses perform website analysis through user event tracking, session replays, and customer segmentation. The platform lets users record and replay various website activities such as keystrokes, mouse movements, clicks, scrolls, to help identify bugs and increase sales conversion rates.
Key features of LiveSession include campaign management, user interaction tracking, qualitative comparative analysis, data visualization, and multi-site administration. The platform comes with custom functionalities to filter session replays, add other properties to websites, and to view top active users. LiveSession detects rage and error clicks, giving users insight into website issues.
LiveSession provides traffic trend analysis, UTM campaigns, and KPIs. Users can generate reports based on the most clickable elements on business websites. The platform supports integration with various apps, including LiveChat, HelpScout, Crisp and Olark, enabling users to record web page activities and share them with team members, as well as enhance website performance.
LiveSession Overview
Pricing
Pricing options
Micro plan - $49/month billed monthly or $42/month billed annually for 5000 sessions
Starter plan - $99/month billed monthly or $84/month billed annually for 10,000 sessions
Startup plan - $199/month billed monthly or $169/month billed annually for 25,000 sessions
Scale plan - $299/month billed monthly or $254/month billed annually for 50,000 sessions
LiveSession Features
Media
LiveSession Reviews
LiveSession Reviews
Best Product in its Category
It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need.
Best choice I made
It works easily since the beginning and anytime we face a problem we get great and super fast support from them.
Good enough for most scenarios
It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done.
Solid base of core feature, fluid use 👌
very fluid, very frictionless
entirely legit in the game vs players like fullstory or hotjar (used both)
easy to use for non-tech and support team
working on BtoB saas => ultimate documentation for issue/bug reporting & experience smoothing
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Best Product in its Category
Pros
I love that kind of software where I can set everything up and running in 2-3 minutes. The recordings are amazing, I can segment my users in many ways and pass their parameters. The dashboard is simple to navigate and has a lot of features to analyze and help better understand my users. I can find any bugs on my website and app when they happen. Without LiveSession I wouldn't be able to repeat the user path to find some bugs reported by users.
Cons
I've been using this app for over 4 months and haven't seen anything I could be disappointed with.
Best choice I made
It works easily since the beginning and anytime we face a problem we get great and super fast support from them.
Pros
It contains all the features that its competence plus personal support.
Cons
The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick.
The only offer data retention of 1mo and 3mo. It would be great to be able to have a year of data retention (paying for it of course).
Great service
Pros
Service is really easy to setup and works well with all my projects.
Cons
I couldn't create a personalised panel I needed with custom data for my projects. Once the REST API is ready this service will be unbeatable!!
Good enough for most scenarios
It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done.
Pros
I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time.
Cons
The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live. It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now).
Solid base of core feature, fluid use 👌
very fluid, very frictionless
entirely legit in the game vs players like fullstory or hotjar (used both)
easy to use for non-tech and support team
working on BtoB saas => ultimate documentation for issue/bug reporting & experience smoothing
Pros
- ease of use
- significative dashboard (vs fullstory I used for long)
- personal/team segment
Cons
- waiting for a true integration with Segment (Fullstory stays better on it, i think)
- had a mid experience with support facing and reporting bug after 30mn of paid plan :/
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LiveSession Pricing
LiveSession Pricing
Micro plan - $49/month billed monthly or $42/month billed annually for 5000 sessions
Starter plan - $99/month billed monthly or $84/month billed annually for 10,000 sessions
Startup plan - $199/month billed monthly or $169/month billed annually for 25,000 sessions
Scale plan - $299/month billed monthly or $254/month billed annually for 50,000 sessions
Micro plan - $49/month billed monthly or $42/month billed annually for 5000 sessions
Starter plan - $99/month billed monthly or $84/month billed annually for 10,000 sessions
Startup plan - $199/month billed monthly or $169/month billed annually for 25,000 sessions
Scale plan - $299/month billed monthly or $254/month billed annually for 50,000 sessions
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LiveSession Features
LiveSession Features
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Categories
Additional information for LiveSession
Additional information for LiveSession
Key features of LiveSession
- Campaign Management
- Conversion Tracking
- Data Visualization
- Referral Source Tracking
LiveSession FAQs
LiveSession FAQs
Below are some frequently asked questions for LiveSession.
Q. What type of pricing plans does LiveSession offer?
LiveSession offers the following pricing plans:
Starting from: US$49,00/month
Pricing model: Subscription
Free Trial: Available
Micro plan - $49/month billed monthly or $42/month billed annually for 5000 sessions Starter plan - $99/month billed monthly or $84/month billed annually for 10,000 sessions Startup plan - $199/month billed monthly or $169/month billed annually for 25,000 sessions Scale plan - $299/month billed monthly or $254/month billed annually for 50,000 sessions
Q. What are the main features of LiveSession?
LiveSession offers the following features:
- Campaign Management
- Conversion Tracking
- Data Visualization
- Referral Source Tracking
Q. Who are the typical users of LiveSession?
LiveSession has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does LiveSession support?
LiveSession supports the following languages:
Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Q. What type of pricing plans does LiveSession offer?
LiveSession has the following pricing plans:
Subscription
Q. Does LiveSession support mobile devices?
We do not have any information about what devices LiveSession supports
Q. What other apps does LiveSession integrate with?
LiveSession integrates with the following applications:
BigCommerce, Google Analytics, Help Scout, Intercom, LiveChat, Olark, Segment, Shopify, Wix, Wordpress
Q. What level of support does LiveSession offer?
LiveSession offers the following support options:
Online Support, Knowledge Base, Phone Support
It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need.