About LiveSession
LiveSession is a cloud-based qualitative analytics solution, which helps businesses perform website analysis through user event tracking, session replays, and customer segmentation. The platform lets users record and replay various website activities such as keystrokes, mouse movements, clicks, scrolls, to help identify bugs and increase sales conversion rates.
Key features of LiveSession include campaign management, user interaction tracking, qualitative comparative analysis, data visualization, and multi-site administration. The platform comes with custom functionalities to filter session replays, add other properties to websites, and to view top active users. LiveSession detects rage and error clicks, giving users insight into website issues.
LiveSession provides traffic trend analysis, UTM campaigns, and KPIs. Users can generate reports based on the most clickable elements on business websites. The platform supports integration with various apps, including LiveChat, HelpScout, Crisp and Olark, enabling users to record web page activities and share them with team members, as well as enhance website performance.
Pricing starting from:
US$49,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to LiveSession
Devices
Business size
Markets
United Arab Emirates, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Ireland, Israel, India, Italy, Japan, Liechtenstein, Monaco, Malta, Mexico, Netherlands, Norway, New Zealand, Peru, Philippines, Poland, Portugal, Sweden, Singapore, Turkey, United States, South Africa and 32 others
Supported Languages
Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant and 20 others
Pricing starting from:
US$49,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to LiveSession
Images
Features
Total features of LiveSession: 26
- Ad hoc Analysis
- Alerts/Notifications
- Campaign Analytics
- Campaign Management
- Conversion Tracking
- Customer Segmentation
- Customizable Reports
- Data Visualization
- Engagement Tracking
- Multiple Site Management
- Pageview Tracking
- Predictive Analytics
- Product Data Management
- Qualitative Comparative Analysis
- Real Time Analytics
- Real Time Reporting
- Referral Tracking
- Reporting & Statistics
- Search/Filter
- Session Recording
- Time on Site Tracking
- User Interaction Tracking
- User Research Analysis
- Visual Analytics
- Web Traffic Reporting
- Website Analytics
Alternatives
FullStory
Hotjar
Inspectlet
Lucky Orange
Reviews
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- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Product in its Category
Reviewed on 2019/01/31
It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have...
It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need.
Pros
I love that kind of software where I can set everything up and running in 2-3 minutes. The recordings are amazing, I can segment my users in many ways and pass their parameters. The dashboard is simple to navigate and has a lot of features to analyze and help better understand my users. I can find any bugs on my website and app when they happen. Without LiveSession I wouldn't be able to repeat the user path to find some bugs reported by users.
Cons
I've been using this app for over 4 months and haven't seen anything I could be disappointed with.
- Industry: Research
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid base of core feature, fluid use 👌
Reviewed on 2020/11/13
very fluid, very frictionless
entirely legit in the game vs players like fullstory or hotjar (used...
very fluid, very frictionless
entirely legit in the game vs players like fullstory or hotjar (used both)
easy to use for non-tech and support team
working on BtoB saas => ultimate documentation for issue/bug reporting & experience smoothing
Pros
- ease of use
- significative dashboard (vs fullstory I used for long)
- personal/team segment
Cons
- waiting for a true integration with Segment (Fullstory stays better on it, i think)
- had a mid experience with support facing and reporting bug after 30mn of paid plan :/
Reasons for Choosing LiveSession
honnestly, at first, for your appealing pricing. I think there is no winner between fullstory and you as you're soooooo close in features and experience. I used Fs since i've started my carrer and frankly didn't see the diff. So I wondered why not trying Livesession as the use switch is null. And i'm satisfied for the moment !Switched From
FullStoryReasons for Switching to LiveSession
- looks your the best ratio price/features or price/quotas - attractive pitch & reassuring free trial - good reviews from friend users- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good enough for most scenarios
Reviewed on 2019/11/19
It's been really good. It helped me track user activities and analyze their behavior in our app. I...
It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done.
Pros
I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time.
Cons
The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live. It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now).
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best choice I made
Reviewed on 2019/11/19
It works easily since the beginning and anytime we face a problem we get great and super fast...
It works easily since the beginning and anytime we face a problem we get great and super fast support from them.
Pros
It contains all the features that its competence plus personal support.
Cons
The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick.
The only offer data retention of 1mo and 3mo. It would be great to be able to have a year of data retention (paying for it of course).
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Perfect tool for sessions recording!
Reviewed on 2019/11/25
We tried almost every recording tool out there. LiveSessions was the best in relation to price/quali...
We tried almost every recording tool out there. LiveSessions was the best in relation to price/quality. The recordings are perfect and the app is loading fast. The support is super fast & friendly!
Pros
- very fast loading of the recordings (this sucks for many competitors!)
- perfect recording (no HTML/CSS glitches)
- custom variables that you can use to filter out recordings
Cons
- an option to skip recordings without any clicks or just few (to not record everything)
Reasons for Choosing LiveSession
Recordings were loading many minutes (some didn't load at all) Many HTML/CSS glitches - we couldn't see the accurate recordingSwitched From
InspectletReasons for Switching to LiveSession
- performance - UI/UXLiveSession FAQs
Below are some frequently asked questions for LiveSession.Q. What type of pricing plans does LiveSession offer?
LiveSession offers the following pricing plans:
- Starting from: US$49,00/month
- Pricing model: Subscription
- Free Trial: Available
Micro plan - $49/month billed monthly or $42/month billed annually for 5000 sessions Starter plan - $99/month billed monthly or $84/month billed annually for 10,000 sessions Startup plan - $199/month billed monthly or $169/month billed annually for 25,000 sessions Scale plan - $299/month billed monthly or $254/month billed annually for 50,000 sessions
Q. Who are the typical users of LiveSession?
LiveSession has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does LiveSession support?
LiveSession supports the following languages:
Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant
Q. Does LiveSession support mobile devices?
LiveSession supports the following devices:
Q. What other apps does LiveSession integrate with?
LiveSession integrates with the following applications:
BigCommerce, Crisp, Drift, Google Analytics 360, Help Scout, Intercom, LiveChat, Olark, Segment, Shopify, Wix, WordPress, ZenDesk Chat
Q. What level of support does LiveSession offer?
LiveSession offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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