GiveSmart

Mobile bidding and event management software for fundraisers

About GiveSmart

GiveSmart by Community Brands is a mobile bidding and event management solution for fundraisers of all sizes, including foundations, nonprofits, and schools. GiveSmart’s key features include a ticketing portal, guest and event management, as well as online donations and silent auction tools.

GiveSmart’s item management features allow fundraisers streamline event management and increase donor engagement. With GiveSmart, users can organize and store different forms of revenue, create multiple donation campaigns, and automate guest communications. Welcome messages, thank you notes, as well as donor, ticket, and itemized auction receipts, are all customized in advance and sent automatically.

With GiveSmart’s event ticketing solutions, fundraisers can monitor ticket sales, manage guest lists, and automatically register donors for auctions. The ticketing portal allows users to store donor information, process payments instantly, and track all donors, invitees, guests, and sponsors for an event. With the ticketing portal, guests register their contact and payment information, which allows fundraisers to manage the guest list, seating arrangements, and check-in lines.

GiveSmart also includes online donation and silent auction tools which enable users to extend their reach and increase contributions by allowing donors to bid directly from their mobile device.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to GiveSmart

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to GiveSmart

Images

GiveSmart Software - GiveSmart donation tracking
GiveSmart Software - GiveSmart item management
GiveSmart Software - GiveSmart ticketing portal
GiveSmart Software - GiveSmart dashboard
GiveSmart Software - GiveSmart donation campaigns
GiveSmart Software - GiveSmart mobile ticketing portal
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GiveSmart video
GiveSmart Software - GiveSmart donation tracking
GiveSmart Software - GiveSmart item management
GiveSmart Software - GiveSmart ticketing portal
GiveSmart Software - GiveSmart dashboard
GiveSmart Software - GiveSmart donation campaigns
GiveSmart Software - GiveSmart mobile ticketing portal

Features

Total features of GiveSmart: 64

  • Absentee Bidding
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • Campaign Management
  • Cataloging/Categorization
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Gamification
  • Image Editing
  • Inventory Management
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Mobile Ticketing
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Pledge Management
  • Point of Sale (POS)
  • Promotions Management
  • Proxy Bidding
  • Real Time Notifications
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reverse Bidding
  • Seating Map
  • Shipping Management
  • Silent Auction
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Summary Reports
  • Ticket Reservations
  • Ticketing
  • Visitor Registration
  • Watch List
  • Website Management

Alternatives

OneCause

4,7
#1 Alternative to GiveSmart
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Greater Giving

4,1
#2 Alternative to GiveSmart
Greater Giving Event Software is a cloud-based fundraising solution which helps non-profit organizations plan charity...

ClickBid

4,6
#3 Alternative to GiveSmart
ClickBid is SaaS silent auction software for fundraisers by charities, schools, and nonprofit organizations. Virtual...

GiveSmart

4,5
#4 Alternative to GiveSmart
GiveSmart is a mobile bidding and event management solution for fundraisers of all sizes, including foundations,...

Reviews

Overall rating

4,5 /5
(200)
Value for Money
4,3/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,6/5

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Showing 5 reviews of 200
Kenneth M.
Overall rating
  • Industry: Military
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HIGHLY satisfied customer for over 5 years now. Amazing customer support!

Reviewed on 2018/05/11

Nearly full event management by using this software.

Nearly full event management by using this software.

Pros

Easy to use, customize and edit and update. Features offered have improved each year we have contracted with Givesmart. "One stop shopping" for event and auction management. We have utilized more features each year. What started as just utilizing auction management capability with limited effort into making the online auction site attractive has evolved to guest ticketing, table assignments, a highly customized auction site that reflects the event theme and with real time auction progress and bids scrolling on large screen ad televisions throughout the event venue to increase people's competitive bidding nature. After action information has been vital to determining what auction items had the most interests and highest profit margin. Has enabled us to better focus solicitation efforts for the next year.

Cons

Really very few cons for the software. Only limitation observed was limited printing options for auction item description for printing on card stock. There needs to be several options for the size and information/photo of the descriptive card tents.

Madison K.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We Are Beyond Grateful

Reviewed on 2020/12/03

I would recommend Givesmart to anyone looking to kickstart their fundraising and be more flexible...

I would recommend Givesmart to anyone looking to kickstart their fundraising and be more flexible with their events. Our nonprofit has seen unprecedented success using GiveSmart, even during such a turbulent year full of changes and unknowns. Our entire team of volunteers is thankful for this product and all that it has provided to us. Their platform, help team, resources, and webinars will motivate you to do more and be better for your organization and its mission.

Pros

This software is an incredible tool for nonprofits. Especially in a year with so many unknowns and endless virtual events, this software made it easier and less stressful to pivot, be creative, and fundraise for our cause. In 2020 alone, we have done five campaigns and have exceeded our fundraising goals. It is easy to use for both administrators and users, and is feasible for multiple different types of events (i.e. a golf tournament, a virtual auction, a gala, a 5K, a general fundraiser, a voting event, and so much more). The possibilities are endless with GiveSmart. In addition, their support teams and their resources provide tools for organizations looking for ways to improve and grow. I have yet to have a negative experience with the software.

Cons

The only issue I've had with the software is with a virtual auction. Anytime you share a link, be it to donate, or to view an item, etc., it just links to your general campaign and not to a specific component of that campaign. That being said, that's a minuscule detail in the grand scheme of things when planning and executing an event. This software is easy to use and navigate, and their support team is top-tier if you run into a problem or have a question.

Alternatives Considered

SchoolAuction.net, Greater Giving and ReadySetAuction

Reasons for Choosing GiveSmart

We switched from an old auction software company that was outdated, difficult to use and manage, and didn't have exportable reporting or receipts. We needed something that would make managing our events easier. Little did we know, this software would save us during 2020 and all of the pivots and changes we had to make. We are so happy we made the switch.

Reasons for Switching to GiveSmart

A couple of features sold us. GiveSmart is able to handle multiple different types of events (and even has a seating chart feature for galas which is HUGE for our team), the presentation and nice-looking user interface seemed better than others and better for our audience, and it is able to export different types of reports that are editable and customizable. These features were crucial for us and helped us make the decision.
Verified Reviewer
Overall rating
  • Industry: Sports
  • Company size: 501-1 000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

GiveSmart Changes the Terms of Agreement without Notification!!!

Reviewed on 2022/05/24

I would never recommend working with GiveSmart. The customer service is awful and the company...

I would never recommend working with GiveSmart. The customer service is awful and the company deceives their clients.

We signed up on a year-to-year annual renewal and did for 3 years in a row. We chose to cancel our year-to-year deal this year and provided over 30 days notice of cancellation as per the terms of the original and annual agreement.

GiveSmart asked us to renew 3 months early in 2021 and changed the annual agreement to a multi-year agreement without notification the terms had changed prior to renewal. They say we are locked in for two more years with this service. Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their clients into long-term agreements.

Pros

Importing items. Reporting is decent post-event.

Cons

Training could be a lot better. When asked if we could get help setting up an auction for the first time, the GiveSmart rep sent a video for us watch instead of personally helping us. The design templates are limited along with the graphics. It's not intuitive and their customer service is worthless.

Kristin C.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Choice

Reviewed on 2020/10/19

From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a...

From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits. We will definitely continue to use them. They will do everything they can to make your event a success!

Pros

I was very nervous about setting this up for the first time. I'm a one-person development office, and I'm not extremely technology-savvy. But once I started, it was so intuitive that it practically told me what to do. And when I ran into something I needed help with, the tutorials were great, and if I still needed help, the customer support reps responded very quickly with exactly what I needed. There was no down time!
It's also easy for our donors to use for bidding on our gala auction. We have received many compliments about that, so much so that we're using the software again on another fundraising program.
The reports available to me during and after the event have been unbelievably helpful. There was no time lag waiting for results. I could watch the action results real time on my computer and send out appropriate messages.
The software works seamlessly with Excel.
There are great resources on their website from other organizations about how they used GiveSmart for their events. These were extremely helpful when we had to pivot from a live event to an online event. They took me from fear to excitement!

Cons

I wish I had set up our site earlier. I would have been able to use it for ticket purchases, sponsors and auction donations. I will next time!

Beth D.
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great resource and awesome personnel

Reviewed on 2020/10/18

The personnel and platform are excellent and make my job so much easier!

The personnel and platform are excellent and make my job so much easier!

Pros

Givesmart is so easy to use and allows us to run different types of fundraising events. The more I use it, the easier it becomes, and I find myself thinking about new ways to use this platform.

Cons

The financial reporting can be a bit confusing but as I use it more, and with the assistance of Givesmart, I am able to navigate much better.

Alternatives Considered

OneCause

Reasons for Choosing GiveSmart

We felt the overall program from a pricing and feature standpoint best fit our objectives.

Switched From

OneCause

Reasons for Switching to GiveSmart

Givesmart was the best fit. We needed a streamlined product and they delivered.
Showing 5 reviews of 200 Read all reviews

GiveSmart FAQs

Below are some frequently asked questions for GiveSmart.

GiveSmart offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact GiveSmart for pricing information.

GiveSmart has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

GiveSmart supports the following languages:

English

GiveSmart supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations GiveSmart has

GiveSmart offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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