GiveSmart

Mobile bidding and event management software for fundraisers

About GiveSmart

GiveSmart by Community Brands is a mobile bidding and event management solution for fundraisers of all sizes, including foundations, nonprofits, and schools. GiveSmart’s key features include a ticketing portal, guest and event management, as well as online donations and silent auction tools.

GiveSmart’s item management features allow fundraisers streamline event management and increase donor engagement. With GiveSmart, users can organize and store different forms of revenue, create multiple donation campaigns, and automate guest communications. Welcome messages, thank you notes, as well as donor, ticket, and itemized auction receipts, are all customized in advance and sent automatically.

With GiveSmart’s event ticketing solutions, fundraisers can monitor ticket sales, manage guest lists, and automatically register donors for auctions. The ticketing portal allows users to store donor information, process payments instantly, and track all donors, invitees, guests, and sponsors for an event. With the ticketing portal, guests register their contact and payment information, which allows fundraisers to manage the guest list, seating arrangements, and check-in lines.

GiveSmart also includes online donation and silent auction tools which enable users to extend their reach and increase contributions by allowing donors to bid directly from their mobile device.


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GiveSmart Software - GiveSmart
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GiveSmart Software - GiveSmart donation form
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GiveSmart Software - GiveSmart
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GiveSmart Software - GiveSmart donation form
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Not sure about GiveSmart? Compare with a popular alternative

GiveSmart

4,5 (207)
VS.

Starting Price

US$2 395,00
year
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

63
39

Integrations

No integrations found
2

Ease of Use

4,4 (207)
4,7 (120)

Value for Money

4,3 (207)
4,8 (120)

Customer Service

4,6 (207)
4,9 (120)
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Reviews

Overall rating

4,5 /5
(207)
Value for Money
4,3/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 207
Crystal
Crystal
Overall rating
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Gesture offers excellent professional software with outstanding customer service.

Reviewed on 2017/10/31

Pros

Gesture's software is user-friendly, fun to utilize and has a clean, professional look. I thoroughly appreciate Gesture's frequent software updates. They are continuously in search of even better ways to improve upon the customer experience, which they communicate through their Gesture Innovation Center emails. I believe that they value customer opinions and implement suggestions, accordingly. As an event planner, other companies often approach me, but none offer the experience Gesture has given my clients over the years. Our account manager, Allie Erickson is on top of our every need, patient, accessible, friendly and helpful. Our on-site manager is thoughtful, communicative, professional and kind. The Gesture team is trustworthy, diligent and fully dedicated to their customers. Every year, our attendees highly rate Gesture in our post-event survey. We have remained loyal to Gesture for many years and will continue for many more to come.

Cons

I would like to remain logged onto the system longer, but I understand that the system logs me off for security purposes. I really don't have any complaints.

Charlotte
Overall rating
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Creat Experience

Reviewed on 2020/10/13

It was a much better program than our previous auction software. And the customer service is top...

It was a much better program than our previous auction software. And the customer service is top notch! They even went above and beyond this summer with a webinar series that helped us share best practices across the country.

Pros

It is very easy to use, both on the admin side and for the users. It was very easy to customize on the back-end.

Cons

There are some glitches in entering donation items and I had some photos disappear after loading them, but they were minimal.

Alternatives Considered

Charity Auctions Today

Reasons for Choosing GiveSmart

Greater Giving was not as visually appealing and was not as user friendly as GiveSmart.

Switched From

Greater Giving

Reasons for Switching to GiveSmart

GiveSmart was much more visually appealing and had many more customization options. It also had more options.
Lillian
Overall rating
  • Industry: Museums & Institutions
  • Company size: 51–200 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

First-time mobile bidding user

Reviewed on 2019/08/15

Online technical troubleshooting is minimal and mostly limited to references to existing articles....

Online technical troubleshooting is minimal and mostly limited to references to existing articles. Introduction to our on-site event lead was too late, and staff/volunteer training was therefore delayed. More pre-event communication and training with our direct event lead would have been helpful. The customer service provided by GiveSmart staff at registration was poor according to guest feedback. There was little effort in trying to understand the purpose and scope of our event and our intentions in how to use GiveSmart to facilitate our vision. Many guests had trouble with mobile bidding, but did not receive adequate support from GS staff. We instructed on-site GS staff about specific check-in procedures that were ignored; GS staff had pressured guests to provide credit cards despite our instructions.

Pros

Relatively easy bidding, data readily available for auction items, ability to import registrant data with custom fields

Cons

Page customization is relatively inflexible given our organization's needs. Any changes to auction item description input and packaging is tedious given that you have to un-package items to make more extensive changes to individual items. The donor recognition is automated so it's prone to errors. Auction item restrictions are not readily visible on the mobile site for bidders. Item photos can't be saved from the platform. Item certificate and acknowledgment letter formatting is inflexible and flawed. Funds to account are not easily distinguishable between auction and donation, which does not help our accounting.

Alternatives Considered

OneCause

Reasons for Switching to GiveSmart

Recommendation
Amy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GiveSmart is a smart choice!

Reviewed on 2019/08/12

Pros

GiveSmart is a great platform for events -- either DIY or staffed by their team. I've worked with them for many years in three different organizations. They are solid, professional and goal-focused.

Cons

There are some limitations with customization for displays, but that's minor, in my opinion.

Alternatives Considered

OneCause

Reasons for Switching to GiveSmart

My experience with GiveSmart is that it's worth the price. We used Gesture for a couple of years, but am thrilled that they are now part of the GiveSmart group.
Seth
Overall rating
  • Industry: Fund-Raising
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software for Online Benefit Auctions

Reviewed on 2020/09/15

They have a great costumer support team as well as on site team. Have had nothing but good...

They have a great costumer support team as well as on site team. Have had nothing but good experiences with their software and team.

Pros

I like that you can have multiple photos per auction item as well as items can be in more than one Category! These are GREAT features that separate their product from others.

Cons

The price is a bit too high for a lot of my clients, especially if its for a one off event.

Alternatives Considered

Auctria, Greater Giving and OneCause

Reasons for Switching to GiveSmart

Due to their sales team, support team, and ability for items to be in more than one category and have several photos.
Showing 5 reviews of 207 Read all reviews

GiveSmart FAQs

Below are some frequently asked questions for GiveSmart.

GiveSmart offers the following pricing plans:

  • Starting from: US$2 395,00/year
  • Pricing model: Subscription
  • Free Trial: Available

Contact GiveSmart for pricing information.

GiveSmart has the following typical customers:

11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

GiveSmart supports the following languages:

English

GiveSmart supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations GiveSmart has

GiveSmart offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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