HighGear
About HighGear
HighGear is an enterprise-grade workflow automation platform which enables users to build workflow applications without writing code. Mid-to-large enterprises in regulated industries, such as banking, insurance, and energy use HighGear to create forms, design processes, and more. Management can utilize HighGear to assign tasks, track progress, and report on status in real time.
HighGear offers a drag-and-drop visual workflow designer, which enables users to create and manage powerful workflows easily, without help from an IT department. A drag-and-drop form builder allows users to build custom forms with custom fields without any programming or coding knowledge . HighGear helps users streamline work management with task assignment, automated task routing and progress tracking tools.
Users can create custom dashboards, as well as generate ad-hoc reports in real-time, to gain valuable insight into workflow performance. HighGear enables users to export data to Microsoft Word, Excel, or numerous other formats for further analysis. HighGear is uniquely available on-premise, as well as in-cloud, and supports multiple integrations with apps like Zapier, Office 365, Active Directory, HubSpot, SharePoint, and many more.
Key benefits of HighGear
Users can configure intuitive real-time dashboards and conditional formatting that help keep critical work front and center.
Build a library or your organization's business processes then quickly publish and bring them to life with HighGear's auto-intuitive workflow designer.
Use automated routing and escalation to get work to the right teams and keep it visible.
All changes to HighGear records are recorded and made accessible through a powerful non-repudiable audit trail that meets or exceeds common standards like SSAE 20, SOC 2, HIPAA, NIST 800-X, DIACAP, RMF, and many more.
Quickly build permission-controlled forms using a browser-based drag-and-drop designer.
Integrate with most authentication platforms using SAML, and other authentication plugins.
Integrate with third-party applications through powerful APIs and pre-built integrations to third-party integration platforms like Zapier.
Lightning fast mobile interface provides access on the go.
The most powerful process engine in its class.
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Reviews
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- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Turning Point Financial
Reviewed on 2021/12/22
Fantastic - the team has been great, always available to answer any questions. It's changed our...
Fantastic - the team has been great, always available to answer any questions. It's changed our business completely. For the first time, ever, we have complete transparency into our business processes. We feel very supported and thankful to have HighGear!
Pros
Very easy to use overall, provides amazing transparency and accountability.
Cons
Building workflow is easy, but users and permissions can be tricky!
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game changer!
Reviewed on 2020/09/01
They are a well run, conscientious company that wants to truly deliver value. That's the impression...
They are a well run, conscientious company that wants to truly deliver value. That's the impression I get with every interaction. If they don't know something they find out. Also, the software itself is super unique. For example, when the head of my Operations Department wanted to explore linking it with data from another program, they worked with her to find the best solution for the best cost (i.e., building an integration). Ultimately this was cost effective and allowed us to utilize the software in more of our process areas. Working with them was the bright light for us during this horrid year (2020). They allowed us to become entirely virtual, innovative, and lower costs all at once.
Pros
This software allows us to finally do what we've wanted to do for 10 years - create SMART workflows and processes that save our operations people TIME. Also, now that we know of the software's capabilities we are adding new development to our list of process improvements. This would equate to hundreds of thousands of dollars in traditional programming costs, but we are paying a very tiny fraction of any development efforts in the past. And our return on investment was immediately measurable. IT IS SO INTUITIVE AND FLEXIBLE.
Cons
In the beginning there is a learning curve, but in the grand scheme of things that is a small price to pay for what we got.
- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A modern workflow management tool
Reviewed on 2025/03/16
The software is a one stop solution for managing workflows. It is easier to implement compared to...
The software is a one stop solution for managing workflows. It is easier to implement compared to its competitors.
Pros
Product's effectiveness in business rule management and general report building.
Cons
Customer services providers of the software are not as helpful. They delay so much.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Implementation and ease of use
Reviewed on 2021/12/23
The impact of this tool was almost immediate and the level of adoption by our users was very high....
The impact of this tool was almost immediate and the level of adoption by our users was very high. As we involved most/all our functional teams in the design and development, they all understood and contributed to the design and development and testing and deployment, which made this a successful project. The whole "Change Management" is a key element of how a company will deploy this solution. One should really design their implementation carefully to consider all these non-technical elements seriously to make the project and HighGear implementation successful
Pros
I think the implementation went fairly for our company. We have implemented over 6 new processes across our organization and our employees (USER) have been able to adapt quickly and are now using the tools everyday with ease.
Cons
I'm not sure if it is a CON, but rather ho to deploy effectively the HighGear application. To be successful in deploying HighGear, there is a fair number of efforts in the development and design of the process you want to automate. We use Design Excellence tools (not included in HighGear offering) to help use design and develop our process and eliminate nonvalue added work and make sure all the appropriate functional group were involved throughout this effort. The duration of this preparation is far longer than the configuration testing and launch of the HighGear process. I say it takes 66% of you time to design and develop and 34% to code/configure HighGear, test it and deploy it! I wish there would have been a process or best practice available with the product to help us develop our HighGear solutions.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best program to use
Reviewed on 2024/12/18
I love it so much! Make things run so much smoother
I love it so much! Make things run so much smoother
Pros
How user friendly it is , really makes my lift a lot easier
Cons
How long it took to fully implement into the company.
HighGear FAQs
Below are some frequently asked questions for HighGear.Q. What type of pricing plans does HighGear offer?
HighGear offers the following pricing plans:
- Starting from: US$59.00/month
- Pricing model: Subscription
- Free Trial: Available
Flexible Plans for All Your Workflow Needs. HighGear is available in the cloud or on-premise through our flexible pricing plans. We have pricing tiers available for teams, departments, and enterprises of all sizes.
Q. Who are the typical users of HighGear?
HighGear has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does HighGear support?
HighGear supports the following languages:
English, French, Spanish
Q. Does HighGear support mobile devices?
HighGear supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HighGear integrate with?
HighGear integrates with the following applications:
ClicData, Draftable, Google Maps, HubSpot CRM, IBM FileNet Content Manager, Marketo Engage, Microsoft 365, Microsoft Azure, Microsoft Power Apps, Microsoft Power Automate, Microsoft Power BI, Microsoft SharePoint, Okta, OneDrive, Oracle PeopleSoft, Salesforce Sales Cloud, SugarCRM, UiPath, Zapier
Q. What level of support does HighGear offer?
HighGear offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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