Pantheon

About Pantheon
Pantheon is a cloud-based agile development platform which provides a range of solutions including automated agile workflows, WebOps tools, and security features, plus hosting for Drupal and WordPress sites. The platform is aimed at both marketing and development teams, and enables agility and rapid iteration.
With Pantheon’s professional developer tools, users can integrate with a variety of tools including GitHub, CircleCI, Slack, and JIRA. Both version control and direct development are supported, and an integrated Git repository enables all changes made in a development environment to be turned into git commits. Pantheon’s command line interface, Terminus, allows users to automate processes through scripts, skipping the dashboard UI. With Terminus, users can script and automate repetitive tasks, such as security updates, across multiple sites.
Pantheon offers a range of website security features, including container-based cloud infrastructure, immutable code, DDoS protection, managed HTTPS, secure integrations, and disaster recovery. Application, server and network, resources are proactively monitored. Role-based access permissions and SAML integration support serve to ensure website security. Pantheon also offers manual and automated backups with transfer and at-rest 256-bit AES encryption.
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Managing & maintenance websites is easier than ever via Pantheon WebOps
Reviewed on 2021/03/03
I recommend this WebOps platform for units that use WordPress, Drupal, and WooCommerce CMS with the...
I recommend this WebOps platform for units that use WordPress, Drupal, and WooCommerce CMS with the position of IT manager and consultant of organizations as well as the management of the development teams and the site designer. Daily management and changes in the theme and personalization of site features and plugins may cause temporary disruption in the main site while performing, but with Pantheon, everything is tested and deployed in the sandbox, and the final result without bugs and the final version safely and easily replace the old version.
Pros
Changing theme codes and debug new features is so fast and easy via live tools is wonderful and safe, and it has a lot of great features for site developers and web designers. The convenience and simplicity of the main dashboard when reviewing all projects are all in one place and we can see the progress or stoppage of each project at a glance. Integration our favorite applications into our website projects is awesome. Great Security Tools, and User Access Management.
Cons
Cache settings and advanced features are very limited, It is very important to be able to put a password on each of the projects on the dashboard, and different admins and web developers can be added to the task.
Reasons for Choosing Pantheon
Better price and access to the required web toolsReasons for Switching to Pantheon
Pantheon has been with excellent speed and more facilities and has been specialized in this field and similar fields for many years and great infrastructure.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommended for ALL WordPress and Drupal site owners
Reviewed on 2019/08/16
The main business problems Pantheon solves are that, internally, our team can rapidly spin up...
The main business problems Pantheon solves are that, internally, our team can rapidly spin up WordPress sites and get right to work on client requirements. Externally, from the client's perspective, the money they pay us goes right into their site needs, plus they get a fast, secure website that can handle a lot of traffic and store a lot of media, even with just the "Basic" plan. They don't have to pay extra for things that shouldn't be add-on options, but standard, like a CDN or HTTPS. You wouldn't buy a car with a mo-ped engine or no door locks. Why would you buy a hosting plan that is slow and doesn't keep the bad guys out?
Pros
I love how it's built from the ground up to be secure and high-performing as well as having a workflow that enables me to spend less time on DevOps and more time delivering high-value business requirements to clients.
Cons
At first, I hated the fact that I couldn't install plugins and themes directly on the Live environment. Pantheon has also published numerous workarounds for various plugins that want to write to the Live environment's directories.
But after getting used to this reality, I realized that such a strict web hosting environment security protocol results in two benefits: 1) it has resulted in _not one_ Pantheon-hosted website in my portfolio ever being hacked and 2) it helps me weed out the non-secure plugins and themes that don't follow best practices on security.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible & Dissatisfied
Reviewed on 2024/02/03
1000% dissatisfied and will be leaving asap.
1000% dissatisfied and will be leaving asap.
Pros
Nothing it’s terrible and will switch to another company also .
Cons
Customer service absolutely 100% terrible, no contact number to speak with someone to resolve issues, ask question or simple find out information.
Everything for support is web based email interaction. Awful and terrible

- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Far beyond hosting
Reviewed on 2021/11/15
It was great a wise decision to opt for Pantheon to host our website and other landing pages. It...
It was great a wise decision to opt for Pantheon to host our website and other landing pages. It has delivered all we expect from a hosting solution. It is actually much more than that.
Pros
It delivers excellent website hosting speed with highest uptime. Instant responses from their support have always helped to get things done appropriately and timely. It is very reliable for the security of our web contents. It is highly scalable to meet our needs always.
Cons
Lack of payment options. Bit complex during initial setup.
Reasons for Choosing Pantheon
Pantheon manages the updates, security and scalability at their end which resultantly make us relaxed from these hassles.Switched From
Bluehost
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Pantheon product & company, and would highly recommend!
Reviewed on 2019/08/14
We're able to start getting into automated testing, which is something we weren't able to do with...
We're able to start getting into automated testing, which is something we weren't able to do with Acquia.
Pros
I love the DevOps nature of the product. Every site and environment is set up in containers and easy to duplicate.
I love their terminus program, which makes it easy to script up various things, like making backups, duplicating environments, clearing caches, and operating drush on any site/environment.
I love their technical support and every employee I have worked with. They are super-friendly, love their job, and want you to succeed.
Cons
The learning curve coming from another provider. We had to change the way we organized and committed our code. But once that was done, it has actually made it easier for us to jump into new functionality and sites.
Alternatives Considered
Platform.shReasons for Choosing Pantheon
Price and DevOps featuresSwitched From
Acquia Cloud PlatformReasons for Switching to Pantheon
Easier time getting proof-of-concept up & going.Pantheon FAQs
Below are some frequently asked questions for Pantheon.Q. What type of pricing plans does Pantheon offer?
Pantheon offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic: starting at $29/month, prepaid annually. Performance: starting at $114/month, prepaid annually.
Q. Who are the typical users of Pantheon?
Pantheon has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pantheon support?
Pantheon supports the following languages:
English
Q. Does Pantheon support mobile devices?
Pantheon supports the following devices:
Q. What other apps does Pantheon integrate with?
Pantheon integrates with the following applications:
Asana, Bitbucket, CircleCI, GitHub, GitLab, Jira, Loggly, Logz.io, New Relic, PagerDuty, Pingdom, Pivotal Tracker, Slack, Trello
Q. What level of support does Pantheon offer?
Pantheon offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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