ChildCareCRM

Cloud-based CRM solution for businesses of all sizes

4,9 /5 (44 reviews) Write a Review!

ChildCareCRM Overview

What is ChildCareCRM?

ChildCareCRM is a cloud-based CRM tool designed to help organizations in the child care industry track and manage sales leads. The centralized platform enables users to store all information related to tasks, contact history, marketing campaigns, communications, wait lists, key metrics and more.

Key features of ChildCareCRM include website inquiry forms, lead tracking, task management, SMS communication, email marketing and marketing campaign analysis. The solution allows enterprises to capture opportunities, track the entire lifecycle of leads and generate automated follow-ups through email, phone calls, and in-person meetings. Plus, its marketing module allows users to track lead sources and conversion rates for each marketing campaign.

ChildCareCRM comes with an email marketing tool, which lets enterprises create and share customizable HTML-based email templates and track their delivery/click status in real time. It facilitates integration with business websites & social media accounts, and other third-party applications such as Procare Software, EZ-Care, Child Care Manager, Daycare Works, OnCare, SmartCare and more.

ChildCareCRM Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact CRM Web Solutions for pricing details.


ChildCareCRM Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

ChildCareCRM reports screenshot
ChildCareCRM modify start date screenshot
ChildCareCRM wait lists screenshot
ChildCareCRM screenshot: ChildCareCRM reports screenshot ChildCareCRM screenshot: ChildCareCRM modify start date screenshot ChildCareCRM screenshot: ChildCareCRM wait lists screenshot

ChildCareCRM Reviews

ChildCareCRM Reviews

Overall rating
4,9
/
5
Excellent
39

Very good
4

Average
1

Poor
0

Terrible
0

Value for Money
4,6
Features
4,5
Ease of Use
4,7
Customer Support
4,9
98% recommended this app
Julien M.

Run my business through it!

Run my business from it and we've been growing 60% every year!


Ashley M.

Childcare CRM Services

The service and billing personnel are excellent, kind, and patient. The software is simple, amazing, and saves me so much time.


Verified Reviewer

Helpful for childcare inquiries

Overall we have had a good experience with CRM. It is helpful for checking in with families that want to inquire about our center. COVID put a little bit of a damper on our attendance and CRM has been helpful to organize previous inquiries and check in with them.


Stephanie N.

Complicated system in organizing how to boost your schools enrollment

It helps you come up with a email system of boosting enrollment for your school. Also helps you organize the inquiries that come into your school.


J.d. H.

Fantastic Software Choice for Child Care Proviers

The experience has been good.


Julien M.
Industry: Fine Art
Company size: 2-10 Employees

Run my business through it!

Used Daily for 2+ years
Reviewed on 2018/08/15
Review Source: Capterra

Run my business from it and we've been growing 60% every year!

Pros

What I like most about childcareCRM is the price for what I do.
I've tried Infusion soft before and others. They are great but it would have costed me an arm and a leg to have it customized for my business.
Some of the reasons I chose childcareCRM over others was 1. price, 2. how customized it is to my business, 3. they customer service.

Cons

What I like least about childcareCRM.
It is not the easiest to have someone trained in. I think the UX could be improved.
Nevertheless I still give it a 10/10.

Response from Child Care CRM

We are putting a priority on enhancinig the user interface during 2019 among other suggestions from our customers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ashley M.
Industry: Education Management
Company size: 11-50 Employees

Childcare CRM Services

Used Daily for 1+ year
Reviewed on 2019/07/08
Review Source: Capterra

The service and billing personnel are excellent, kind, and patient. The software is simple, amazing, and saves me so much time.

Pros

I like the simplicity of the use when talking with an individual over the phone requesting information. The information exporting directly into our ProCare software has been such a huge time-saver. Our website feeding the waitlist form information into the CRM is excellent as well. We are able to keep the priority of our waitlist clients in track better.

Cons

The software itself has never given me a problem. It has only been my personal error detracting from its features.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Education Management
Company size: 11-50 Employees

Helpful for childcare inquiries

Used Daily for 6-12 months
Reviewed on 2020/09/30
Review Source: Capterra

Overall we have had a good experience with CRM. It is helpful for checking in with families that want to inquire about our center. COVID put a little bit of a damper on our attendance and CRM has been helpful to organize previous inquiries and check in with them.

Pros

We use this site daily to be able to gather inquiries for childcare. It is connected to our company site and is easy for parents to use.

Cons

It was really hard to get it to connect to our Procare software to be able to import information into the system easily.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Stephanie N.

Complicated system in organizing how to boost your schools enrollment

Used Weekly for 6-12 months
Reviewed on 2017/12/19
Review Source: Capterra

It helps you come up with a email system of boosting enrollment for your school. Also helps you organize the inquiries that come into your school.

Pros

The software has great ways to email parents, soon to be parents and more, but it is a complicated system and takes awhile to learn how to use. Our school personally had so many technical issues which potentially lost us business instead of helping us with business. It does help organize things though.

Cons

There are too many technical issues and although the customer support tries to help, the issues costs us business and were extremely frustrating.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

J.d. H.
Industry: Education Management
Company size: 11-50 Employees

Fantastic Software Choice for Child Care Proviers

Used Daily for 1+ year
Reviewed on 2019/05/24
Review Source: Capterra

The experience has been good.

Pros

This software helped us finally get our arms around the incoming funnel of potential new clients. The systematic process of moving the leads through the process has helped us better structure our marketing and enrollment process.

Cons

The software has almost too many options. Beginners beware, this software is not for the non-tech savvy user. You must have some sort of technical ability to navigate through the different screens. Some of the features are buried in menus which are not intuitive. They are not difficult to find once you know where they are located, but the features are not where you might think they would naturally fit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9/10
Based on 44 user ratings
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ChildCareCRM Pricing

ChildCareCRM Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact CRM Web Solutions for pricing details.

Contact CRM Web Solutions for pricing details.

Value for Money
4,6/5
Based on 44 user ratings
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ChildCareCRM Features

ChildCareCRM Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customizable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,5/5
Based on 44 user ratings
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Categories

Additional information for ChildCareCRM

Additional information for ChildCareCRM

Key features of ChildCareCRM

  • Calendar Management
  • Contact Management
  • Customer Database
  • Dashboard
  • Document Storage
  • Email Integration
  • Email Marketing
  • Employee Management
  • Lead Management
  • Mail Merge
  • Mailing List Management
  • Referral Tracking
  • Registration Management
  • Remote Access
  • Template Management
  • Volunteer Management

ChildCareCRM FAQs

ChildCareCRM FAQs

Below are some frequently asked questions for ChildCareCRM.

Q. What type of pricing plans does ChildCareCRM offer?

ChildCareCRM offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact CRM Web Solutions for pricing details.

Q. What are the main features of ChildCareCRM?

ChildCareCRM offers the following features:

  • Calendar Management
  • Contact Management
  • Customer Database
  • Dashboard
  • Document Storage
  • Email Integration
  • Email Marketing
  • Employee Management
  • Lead Management
  • Mail Merge
  • Mailing List Management
  • Referral Tracking
  • Registration Management
  • Remote Access
  • Template Management
  • Volunteer Management

Q. Who are the typical users of ChildCareCRM?

ChildCareCRM has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does ChildCareCRM support?

ChildCareCRM supports the following languages:

English

Q. What type of pricing plans does ChildCareCRM offer?

ChildCareCRM has the following pricing plans:

Subscription

Q. Does ChildCareCRM support mobile devices?

We do not have any information about what devices ChildCareCRM supports

Q. What other apps does ChildCareCRM integrate with?

ChildCareCRM integrates with the following applications:

DayCare Works, Kangarootime, Kangarootime, KidReports, LifeCubby, OnCare, Procare, Smartcare

Q. What level of support does ChildCareCRM offer?

ChildCareCRM offers the following support options:

Phone Support, Online Support