About OrderWise

OrderWise is an end-to-end ERP (enterprise resource planning) and WMS (warehouse management system) solution, which helps enterprises manage the entire lifecycle of commercial and financial operations through stock control, a built-in CRM, businesses intelligence, manufacturing management, accounting and more. It allows users to access the platform on mobile devices to automate work orders, stock takes, goods receipt and stock movements.

Key features of OrderWise include warehouse management, a customer database, list maintenance, remote order entry, contract pricing, manufacturing planning, reporting/analytics, integrated business operations and barcode scanning. The ERP solution lets users keep track of logistics and EDI orders, monitor emerging trends, and increase workforce efficiency to drive business growth. Plus, it provides business intelligence using reports based on sales data and allows users to share them across team members.

OrderWise enables firms to manage digital records and store VAT returns documents in a unified database for future reference, ensuring compliance with government regulations. Integration with courier systems helps determine suitable delivery methods based on various factors such as outgoing orders, volume, height and destination countries.

Devices

Business size

S M L

Markets

United States

Supported Languages

Danish, Dutch, English, Finnish, French and 5 others, Hebrew, Hungarian, Irish, Norwegian, Swedish

Images

OrderWise pipeline color coding screenshot
View 2 more
OrderWise video
OrderWise screenshot: OrderWise pipeline color coding screenshot

Features

Total features of OrderWise: 43

  • API
  • Accounting Integration
  • Barcode Scanning
  • Barcode Support
  • Channel Management
  • Commission Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Data Synchronization
  • Demand Planning
  • Distribution Management
  • Electronic Data Interchange
  • Email Marketing Management
  • Employee Management
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Pipeline Management
  • Procurement Management
  • Production Tracking
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Forecasting
  • Sales Tax Management
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • Workflow Management

Alternatives

UpKeep

4,7
#1 Alternative to OrderWise
UpKeep is a mobile computerized maintenance management software (CMMS) which allows users to manage their team, assign...

Asset Panda

4,6
#2 Alternative to OrderWise
Asset Panda's cloud-based asset tracking & management platform supports work order management, purchase order...

NetSuite

4,1
#3 Alternative to OrderWise
NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of...

ShipStation

4,7
#4 Alternative to OrderWise
ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento,...

Reviews

Overall rating

4,5 /5
(19)
Value for Money
3,9/5
Features
4,4/5
Ease of Use
4,2/5
Customer Support
4,4/5

Already have OrderWise?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 19
Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automate your core business processes

Reviewed on 2019/11/13

Great company to deal with and the interactions have been positive throughout over the last 7 years.

Great company to deal with and the interactions have been positive throughout over the last 7 years.

Pros

Great software that helps run our business and drives automation into core businesses processes. It has many great features and is constantly evolving. It offers a lot of flexibility to tie in with your business and allows many customisations. And if a a feature or functionality is missing, you can usually get it developed for a reasonable cost. There are also great reporting features and dashboards built in. Exporting and importing data is easy too. Support and account management is very responsive and helpful. Overall, it's a great and affordable business management software for SMEs covering most business functions.

Cons

Not many. There is no true cloud version (at present) and views cannot be fully customised (e.g. a Sales Order form), which at times can be a bit overwhelming looking at a form which has many more fields than you need.

Response from Wise Software

Hi,

Thanks for taking the time to leave a review of OrderWise. We are proud of the flexibility our software offers and are pleased you have been able to see the benefits of the many features & functionality available!

We appreciate your feedback and will pass this to our Development department.

Kind regards,
The OrderWise Team

Richard N.
Overall rating
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Next Level Software

Reviewed on 2019/11/26

OrderWise has enabled Rock Fall Safety Boots to take the next step in our growth strategy.

We went...

OrderWise has enabled Rock Fall Safety Boots to take the next step in our growth strategy.

We went live with OrderWise in January 2018, opting to take all relevant modules including Accounts, CRM and Business Intelligence. We quickly added the B2B Portal to our subscription which is a huge USP for us as a business.

The most impressive thing about OrderWise is their ability to keep moving forward, a vision that is very much aligned with ours.

We have seen several key developments happen that have directly benefited our business in a short space of time. Our customers have seen transformational change in our service capabilities.

Without hesitation we recommend OrderWise to stockholding businesses.

Pros

Forward thinking company
All in one business management system
Adaptable
Modular
Quick support response times

Cons

I don't see any cons with OrderWise, compared to the system we moved from everything has been better in every area.

Response from Wise Software

Hi Richard,

Thank you for your OrderWise review. We take great pride in continuously enhancing our software and have passed on your comments to our Development team.

It's great to hear of the success your business has seen since going live with OrderWise!

We look forward to continuing to work together, as well as providing further updates which will benefit your business.

Many thanks,
The OrderWise Team

Freddie H.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Rubbish Customer Service - Yearly Support Gets Increasingly Expensive

Reviewed on 2021/01/13

I do not recommend them.
Don't get tied in and sold the 'you pay one amount ' pitch.
All their...

I do not recommend them.
Don't get tied in and sold the 'you pay one amount ' pitch.
All their sales guys seem pretty good, but you never deal with them again.

Pros

Difficult to say at the moment with the ever increasing costs.
They have quite a lot of integration options - so long as you are willing to pay.

Cons

Anything you need updating, changing, integrating needs a minimum of £350, all the way up to £10k+vat.
Whatever they integrate that is wrong/doesn't work incurs a further development charge, again £350+vat.
Nobody is responsible for what goes on.
Staff in 'Customer Relations' and 'Client Management' have a total disregard for your business, they couldn't care less. Rude, abrupt and I think don't have a lot of time to deal with you properly.
The reports are pretty rubbish and you have to pay for any specific report, again £350+vat per report. If you get it and the setup is wrong, they will charge you again.
Prices increase all the time and seem to be made up in a lot of cases.
Not easy to use - all new staff will require additional training from Orderwise or from a member of your staff so allow for extra training time.
The sales pitch is 'you only buy it once and it is for life', no you have to have support and pay for it because things often go wrong.
We have orders that cannot be deleted from the system and nobody knows why.

Response from Wise Software

I am sorry to hear that you feel you have been experiencing difficulties this is not something we usually see with over 97% of our existing customers rating our customer service and support as excellent.

As a modular system OrderWise allows you to invest in your technology as you grow. This does mean that additional modules do come at an additional cost. Many providers charge immediately for elements that you cannot use or may not be relevant for your business.

We offer a wide range of ecommerce integrations used by many of our customers and release over 600 feature developments to OrderWise each year for customers signed up to a support and upgrades package. Occasionally we speak with customers who need bespoke development and this can incur additional development time and cost.

There is an annual charge for support, as with all software providers, unlike other competitors however OrderWise does not charge you on an ongoing basis for using your software, which many do.

Suzanne P.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Revolutionised our business

Reviewed on 2019/09/23

The OrderWise team have been amazing. The sales team, training team, go live team and now our...

The OrderWise team have been amazing. The sales team, training team, go live team and now our account manager have always been so knowledgeable, accommodating and really friendly. The effort they've all put into to knowing our business and working with us has been fantastic.

Pros

OW has the ability to allow the business to grow and the software will grow with us. There are so many functions that make the business more efficient now but the possibilities look endless for having software that will work with our business rather than the business work with the software.

Cons

I appreciate that there needs to be a cost involved for development but there were some requests made where I thought that the function should either be included or the cost was steep for a minor change.

Response from Wise Software

Hi Suzanne,

Thanks for reviewing OrderWise. We aim to deliver a high level of customer service across the business, so to receive your comments that this has been achieved is very rewarding to us and will be passed on to our teams.

We look forward to continuing to work together as your business grows.

Many thanks,
The OrderWise Team

Duncan M.
Overall rating
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

OrderWise ERP

Reviewed on 2019/11/21

Customer Support is excellent and fast. Having OrderWise running the back end of our business has...

Customer Support is excellent and fast. Having OrderWise running the back end of our business has given me the confidence and time to focus on the front end.

Pros

OrderWise has allowed us to integrate accounting, inventory and manufacturing in a single platform.
It comes with powerful reporting and once you get used to the grid system, is very easy to use.

Cons

Cost per license is quite high and at the time of writing, the manufacturing pipeline is not capable of separating WIP from different departments.

Response from Wise Software

Hi Duncan,

Thanks for your review of OrderWise. We are pleased to hear of your positive experiences using our software and with our Support service.

We have passed on your requirements regarding the manufacturing pipeline to the CSM team.

Once again, thank you and we look forward to continuing to work with Candle Shack.

Kind regards,
The OrderWise Team

Showing 5 reviews of 19 Read all reviews

OrderWise FAQs

Below are some frequently asked questions for OrderWise.

OrderWise offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Wise Software for pricing details.

OrderWise offers the following features:

  • Accounting Integration
  • Channel Management
  • Commission Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Data Synchronization
  • Demand Planning
  • Distribution Management
  • Electronic Data Interchange
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Procurement Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Tax Management
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • Workflow Management
  • eCommerce

OrderWise has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

OrderWise supports the following languages:

Danish, Dutch, English, Finnish, French, Hebrew, Hungarian, Irish, Norwegian, Swedish

OrderWise supports the following devices:

Android

OrderWise integrates with the following applications:

ACCOUNTS, FedEx Ship Manager, InterLink, Magento Commerce, Parcelhub Shipping, QuickBooks Online Advanced, Shopify, WooCommerce, Worldpay

OrderWise offers the following support options:

Phone Support, Online Support, Knowledge Base

Related categories

See all software categories found for OrderWise.