tawk.to Overview
What is tawk.to?
tawk.to is a cloud-based live chat and messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, and monitor customer communication via customizable pages.
Key features of tawk.to include real-time monitoring, native mobile apps, customizable widgets, a built-in ticketing system, canned shortcuts, desktop/mail notifications, data encryption, and custom tabs. The platform's domain restriction functionality allows users to control access through selective domains, websites, or IP. tawk.to also includes sentiment tracking which helps users analyze responses and improve customer engagement. tawk.to offers a white-label solution, letting users create personalized widgets and emails with custom branding.
tawk.to includes an interactive dashboard which provides valuable insight into visitors, chats, page views, and more, via graphs and historical analytics. The platform integrates with various third-party applications and platforms including WordPress, Joomla, PrestaShop, Trakdesk, Weebly, Wix, Zencart, Cayzu, and Cloudflare.
tawk.to Overview
Pricing
Pricing options
Contact tawk.to for pricing details.
tawk.to Features
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tawk.to Reviews
tawk.to Reviews
Tawk to for live support
Tawk.to helped us to serve our customers online. Moreover, it helped us to track the number of visitors and their location.
Tawk.to for tracking solutions
Before our potential customers had to email us for any question that they need an answer but now they can get in touch us easily and faster which helps us to satisfy them.
More than impressed with this software A+++
Very happy customer, already recommending it a lot. I'm not a programmer and I don't like to read long tutorials to manage my websites, this one was easy to set up, and the more amazing the connectivity, instant
Good Chat feature for free
Overall, Tawk.to has served it's purpose for us despite some frustration set backs with kicking me out of the app in the middle of the chat.
Highly recommended, Easy and Organised
Tawk.to has very useful small features. It help organise tickets and support customers.
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Tawk to for live support
Pros
Tawk.to has got many advantages for live support. For example, it shows information about the visitor. You can track the user's country location, how many times they joined your webpage, users' activity on the webpage where they clicked so on. Moreover, during the chatting with the visitor the tawk.to shows you what are they going to write you on the chat window before they send the message. Daily, monthly reporting features are great to know the interest of your webpage. For the free trial, you can register 3 support agents.
Cons
I do not have special concerns about the software even with the pricing. But one problem there was simply I can not decide whether it is the problem of G Suite or Tawk.to. The thing is when we offline sender should be able to receive the inquiry to our email which is in G Suite. However, we could not direct the Tawk.to inquiry to usual G Mail but not to the G Suite that was really strange. Besides everything is fine.
Tawk.to for tracking solutions
Before our potential customers had to email us for any question that they need an answer but now they can get in touch us easily and faster which helps us to satisfy them.
Pros
Tawk.to is a tool that helps to offer live support for your customers. It offers the extension free of charge. More than that Tawk.to offers tracking solutions for your webpage meaning that you can see how many visitors checked out your webpage and how long they stayed in. Besides you can see which location follows your webpage.
Cons
Sometimes there happen small errors meaning that the extension in the webpage may disappear. The support team is helpful but they are not so fast.
More than impressed with this software A+++
Very happy customer, already recommending it a lot. I'm not a programmer and I don't like to read long tutorials to manage my websites, this one was easy to set up, and the more amazing the connectivity, instant
Pros
I can't believe how easy was to set it up in my website, how easy and simple is the app, and how well works! The connection is instantaneous. I love it! I rarely write reviews but I had to find a way to shout to the world, that if you need a chat service for your site, this is it!. I'm using the free version but would gladly pay later if I need some of the other features they offer. Congratulations for a great user friendly software, wish everything in the world will work like this.
Cons
The image for the chat can't be customize, there is only 2 options, at least in the free version I'm using.
Good Chat feature for free
Overall, Tawk.to has served it's purpose for us despite some frustration set backs with kicking me out of the app in the middle of the chat.
Pros
It was a free software that allowed us to add chat communication to our website. Tawk.to was easy to add to our website as well. Being able to jump into the middle of coworkers chats to assist or just whisper to them is great as well. Another good feature is the tawk.to app.
So if you're looking for a cheap way to add this type of functionality to your site, it's worth it.
Cons
It needs to refresh the dashboard constantly. It has also kicked me out of the app in the middle of chats with potential customers.
Highly recommended, Easy and Organised
Tawk.to has very useful small features. It help organise tickets and support customers.
Pros
We use tawk.to for live chat at our website. Customer Services are easy as a result. A lot of great functionalities.
Cons
Some features are priced, which is fine. But, they do not offer a free trial. How would I know if useful or not?
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tawk.to Pricing
tawk.to Pricing
Contact tawk.to for pricing details.
Contact tawk.to for pricing details.
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tawk.to Features
tawk.to Features
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Additional information for tawk.to
Additional information for tawk.to
Key features of tawk.to
- Auto-Responders
- Customizable Branding
- Mobile Access
- Third Party Integration
tawk.to FAQs
tawk.to FAQs
Below are some frequently asked questions for tawk.to.
Q. What type of pricing plans does tawk.to offer?
tawk.to offers the following pricing plans:
Starting from: US$1,00/month
Pricing model: Free, Subscription
Free Trial: Available
Contact tawk.to for pricing details.
Q. What are the main features of tawk.to?
tawk.to offers the following features:
- Auto-Responders
- Customizable Branding
- Mobile Access
- Third Party Integration
Q. Who are the typical users of tawk.to?
tawk.to has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does tawk.to support?
tawk.to supports the following languages:
English
Q. What type of pricing plans does tawk.to offer?
tawk.to has the following pricing plans:
Free, Subscription
Q. Does tawk.to support mobile devices?
tawk.to supports the following devices:
Android, iPhone, iPad
Q. What other apps does tawk.to integrate with?
tawk.to integrates with the following applications:
BigCommerce, Joomla, LearnWorlds, Logic4, Ontabee, PrimaFacie, SITE123, Samaaro, Shopify, Wordpress
Q. What level of support does tawk.to offer?
tawk.to offers the following support options:
Phone Support, Online Support, Knowledge Base, Video Tutorials
Tawk.to helped us to serve our customers online. Moreover, it helped us to track the number of visitors and their location.