ArtBase

ArtBase

Database Management Software Solutions for Art Businesses

4.9/5 (25 reviews)

ArtBase Overview

Easy. Powerful. Proven. ArtBase provides software database solutions to thousands of the world's top art galleries and collections. On OR off the cloud. Our inventory and contact management product does more, is easier to use and comes with more services and support than any other solution on the market. Ask galleries all over the world who they prefer and they'll say ArtBase! Inventory, Contacts, Invoicing, Consigning, Offers, 3 mobile app options for your iPad/iPhone, & More!

Pricing

Starting from
US$75,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

ArtBase Reviews

Overall rating
4.9/5
100% positive reviews
22
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
Carmen S.

Best software for dealers

Used Daily for 2+ years
Reviewed on 2019/04/05
Review Source: Capterra

They transfered all of my data over from an old system in about a day. They made the transition so easy. And the training was so great. They even have training videos which I go back and review all the time.

These guys are really "on it" with new technology and features, and they have made some kind of update every year since I bought the system in 2015.

You can use it on or offline. I started out offline but switched to the cloud about a year ago when we started to travel more - and we are loving it.

I would recommend it to anyone who has a gallery or a dealership.

Pros

Artbase makes my life easier! I think I'd have to hire another person if we didn't have it.

I can make and send invoices so easily.

I can send offer emails with images attached.

I do all my consignments and exhibition lists in it. Wall labels.

I even link with my website.

I really like how it shows all the information on Inventory and Contacts. So if you are looking at a person you can see everthing they ever bought, were consigned or were offered. Or on an inventory piece, you can see every little detail and bit of history right there. No hunting around for information. And every time I make a document, it gets recorded in there automatically. I don't have to remember to track things - it just knows!

Cons

It's more expensive than some, but from what I've heard from colleagues who have gotten burned by other systems, you get what you pay for. With the money I'm saving on staff time, it's worth it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tyler R.

Great for monitoring data

Used Daily for 2+ years
Reviewed on 2019/04/18
Review Source: Capterra

I have used several ArtBase competitors, and by FAR ArtBase has the best reporting. It's an easy to use solution that could be used by museums, galleries, collectors -- and, most importantly to me, for appraisers. It collects and stores information in a way that is easy to digest, and that's really rare and difficult to find in the fine-art-database world. I think their customer support team is great, too, which helps when you're working through potentially frustrating issues. Cheers!

Pros

I like the import/export features; they're extremely intuitive and save a lot of time. I have a love/hate relationship with the auto-save feature, but I think the reporting that the program generates is a great double-check on importing records. ArtBase is super easy to modify and customize, too, so it blends well with existing excel reporting.

Cons

Sometimes when you're inputting record information there is a lag time switching between records. I also wish high-res TIFF images could be imported as opposed to only JPEG files. I like metadata :) (little database joke there).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Janelle W.

ArtBase for Collection Management!

Used Daily for 2+ years
Reviewed on 2019/05/16
Review Source: Capterra

I've been using ArtBase for my private clients for 10 years now; but, I first used ArtBase at my first gallery job in 1996! I've seen ArtBase grow and adapt their program through the years by embracing new technology and all the best art management techniques from top NYC galleries! The staff & support team are super friendly. I highly recommend ArtBase!

Pros

I use ArtBase to manage and track the collections of my clients who are Private Collectors. ArtBase allows me to produce beautiful and flexible reports, lists and documentation for my clients and customize each document to my specific client's preferences. I track locations, appraisal values, insurance, condition, conservation, expenses and all correspondence pertaining to each artwork. This allows me to provide my clients with up to the minute reporting with just a few clicks of my mouse.

Cons

There is not much I don't like about this software. It is much more user friendly than the other options out there.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michael G.

Always ready to help and assist

Used Daily for 2+ years
Reviewed on 2019/04/26
Review Source: Capterra

ArtBase are a very supportive team towards their customers, who are ready to help out immediately, unless the problem is more complex, then they will schedule a time with you.

Pros

The many possibilities there are within the software... as long as it has been set up properly. It is great that it integrates reporting, accounting and inventory and can create your standard forms.
It is a well-thought through platform for galleries' usage.
ArtBase offer free video trainings to become more proficient with the software. Like with everything you want to master, time investment is everything.

Cons

The set up is time-consuming and so is learning about it, but it is worth it as ultimately you will gain time. Someone within the company needs to be the Super User so they can train the others. It is not something that you do 'in-between' 5 min here, 5 min there, you need to sit down and do it. And then of course use what you have learned!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Caitlin S.

ArtBase review - from version 8 to the present

Used Daily for 2+ years
Reviewed on 2019/04/17
Review Source: Capterra

I've trained more than 60 users on this software and have used the program in different galleries for over ten years.

Pros

User friendly interface that is pretty intuitive (as compared to other database systems.) It's easy enough to teach users of various skill levels how to do basic to mid-level functions. If you use the contacts, finance, and inventory modules, you can really get a good understanding of your clients and sales. There's a number of pre-built reporting tools and once you're comfortable with the fields, you can export nearly any additional data you may need or want to interpret further. The customer service has been consistently great; they are extremely knowledgeable and super friendly.

Cons

Would be nice for administrators to be able to make more edits/configurations than they can currently (name changes to field display titles, for example.)

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ArtBase Pricing

Starting from
US$75,00/month
Pricing options
Free Trial
Subscription
Value for money

ArtBase 11 LE: $210/month with a $1500 entry fee for cloud-based, and $210/month with a $3500 entry fee for on-premise.

ArtBase 11 Unlimited: $235/month with a $4500 entry fee for cloud-based, and $210/month with a $6500 entry fee for on-premise.

AB Collector: $170/month with a $1500 entry fee for cloud-based, and $150/month with a $2000 entry fee for on-premise.

AB Artist: $95/month with a $800 entry fee for cloud-based, and $75/month with a $900 entry fee for on-premise.

Extra users can be added for an additional cost. Contact ArtBase for more information on pricing.

ArtBase Features

  • Activity Tracking
  • Billing & Invoicing
  • Data Import/Export
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Search Functionality
  • Third Party Integration

  • API
  • Accounting Integration
  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Customer Database
  • Customizable Reporting
  • Electronic Payments
  • Quote Management
  • Real Time Data
  • Reporting & Statistics

Additional information for ArtBase

Key features of ArtBase

  • Billing & Invoicing
  • Commission Management
  • Contact Management
  • Inventory Management
  • eCommerce

Benefits

• Track art inventory and contacts and cross reference
• Does everything you need to run your gallery or studio
• ArtBase is flexible and customizable
• Our customer support and training are unsurpassed
• On OR off the cloud

ArtBase FAQs

Below are some frequently asked questions for ArtBase.

Q. What type of pricing plans does ArtBase offer?

ArtBase offers the following pricing plans:

Starting from: US$75,00/month

Pricing model: Subscription

Free Trial: Available

ArtBase 11 LE: $210/month with a $1500 entry fee for cloud-based, and $210/month with a $3500 entry fee for on-premise.

ArtBase 11 Unlimited: $235/month with a $4500 entry fee for cloud-based, and $210/month with a $6500 entry fee for on-premise.

AB Collector: $170/month with a $1500 entry fee for cloud-based, and $150/month with a $2000 entry fee for on-premise.

AB Artist: $95/month with a $800 entry fee for cloud-based, and $75/month with a $900 entry fee for on-premise.

Extra users can be added for an additional cost. Contact ArtBase for more information on pricing.

Q. What are the main features of ArtBase?

ArtBase offers the following features:

  • Billing & Invoicing
  • Commission Management
  • Contact Management
  • Inventory Management
  • eCommerce

Q. Who are the typical users of ArtBase?

ArtBase has the following typical customers:

Freelancers, Mid Size Business, Small Business

Q. What languages does ArtBase support?

ArtBase supports the following languages:

English

Q. What type of pricing plans does ArtBase offer?

ArtBase has the following pricing plans:

Subscription

Q. Does ArtBase support mobile devices?

We do not have any information about what devices ArtBase supports

Q. What other apps does ArtBase integrate with?

ArtBase integrates with the following applications:

Constant Contact, QuickBooks, Wordpress

Q. What level of support does ArtBase offer?

ArtBase offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials