OBI Bots

AI-based conversational solution for medium to large firms

About OBI Bots

OBI Bots is a cloud-based artificial intelligence solution designed to help medium to large businesses create, train and implement automated conversational chatbots and virtual agents across various customer service channels, social media platforms, live chats, and messaging applications.

OBI Bots offers a drag-and-drop interface to create and support chatbots. The platform integrates custom virtual employees, helping users connect with customers and deliver personalized customer service. OBI Bots can also be used to perform routine work and manage collaboration with service experts.

OBI Bots integrates with various social messaging applications including Twitter, Instagram and Facebook, helping businesses engage with their customers. Automatic notifications alert users to new messages with a time and date stamp. A unified dashboard allows users to manage multiple live chats, communication history, reports, media and more.

Devices

Business size

S M L

Markets

Austria, Belgium, Germany, Spain, United Kingdom, Netherlands, United States

Supported Languages

Dutch, English, Spanish

Images

OBI Bots dashboard
OBI Bots online customer service
View 3 more
OBI Bots screenshot: OBI Bots dashboard OBI Bots screenshot: OBI Bots online customer service

Features

Total features of OBI Bots: 47

  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Content Management
  • Custom Development
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Engagement Analytics
  • For Developers
  • For Sales Teams/Organizations
  • For eCommerce
  • Intent Recognition
  • Knowledge Base Management
  • Live Chat
  • Machine Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Performance Metrics
  • Pre-Configured Bot
  • Process/Workflow Automation
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Third Party Integrations
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Website Integration
  • eCommerce Management

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OBI Bots FAQs

Below are some frequently asked questions for OBI Bots.

OBI Bots offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact OBI4wan for pricing information.

We do not have any information about OBI Bots features

OBI Bots has the following typical customers:

51-200, 201-500, 501-1 000

OBI Bots supports the following languages:

Dutch, English, Spanish

OBI Bots supports the following devices:

OBI Bots integrates with the following applications:

AvayaLive Connect, Facebook, Freshworks CRM, GENESYS, Instagram, TOPdesk, Twitter, WhatsApp

OBI Bots offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for OBI Bots.