About Groomsoft

Groomsoft is a cloud-based pet grooming software designed to help small to mid size pet grooming businesses manage their business.

It comes with daily, weekly, monthly & by groomer appointment calendars, recurring appointments, automatic email & optional text message reminders, customer & pet profiles, signable documents, customizable vaccination tracking, appointment conflict alerts, waiting lists, ability to send pet loss sympathy gifts, reporting and more.

Key features of Groomsoft include:

Online appointment booking through www.petgroomerfinder.com, to reduce your time with data entry and it works 24 hours a day to fetch new clients.

Text messaging for appointment reminders, which customers can confirm by replying, two-way text messaging to let the customer know their pet's groom has been completed and appointment reminders can be sent at 2 different times prior to an appointment.

Groomers can attach colorful tags to customers & pets alerting others to key information such as "biter" or "allergies".

Groomsoft provides complete appointment histories, including past customer’s instructions, clips and comments (groom notes) & pricing.

Send unique pet loss sympathy gifts, along with a handwritten card in a gift wrapped box to your customers on your behalf at the click of a button saving you tons of time and cementing business relationships.

The MailChimp integration syncs your customer list to MailChimp where you can send beautiful email marketing campaigns and view/manage the results.

Groomsoft also provides a mobile grooming module, which offers various features to help mobile groomers such as, mapping with satellite view so you can see what parking is like, route optimization to save on time and fuel costs, distance & time to upcoming appointments, automatic mileage tracking, find pets past due for a groom that are close to your appointments and more.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Groomsoft

Key benefits of Groomsoft

* Reduce or Eliminate No Shows with Text Message appointment reminders.
* Online Appointment Booking fetches new customers while you sleep!
* Strengthen your business relationships by sending Sympathy gifts at the click of a button.
* Sync your customer list with MailChimp for email marketing campaigns.
* Send bulk text message marketing messages to your customers.
* Mobile Grooming - Save fuel & increase revenue with mobile route optimizations, view what parking looks like & more.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Groomsoft

Images

Groomsoft Software - Online appointment booking through www.petgroomerfinder.com will reduce your time doing data entry for new customers and it works 24 hours a day to fetch new clients. Less calls, more time grooming, which is what makes you money.
Groomsoft Software - Groomsoft appointment reminders screenshot
Groomsoft Software - Groomsoft messenger screenshot
Groomsoft Software - Groomsoft notifications screenshot
Groomsoft Software - Groomsoft mobile route optimization screenshot
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Groomsoft video
Groomsoft video
Groomsoft Software - Online appointment booking through www.petgroomerfinder.com will reduce your time doing data entry for new customers and it works 24 hours a day to fetch new clients. Less calls, more time grooming, which is what makes you money. Groomsoft Software - Groomsoft appointment reminders screenshot Groomsoft Software - Groomsoft messenger screenshot Groomsoft Software - Groomsoft notifications screenshot Groomsoft Software - Groomsoft mobile route optimization screenshot

Features

Total features of Groomsoft: 27

  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customizable Templates
  • Discount Management
  • Document Storage
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Mobile Grooming
  • Multiple User Accounts
  • Online Booking
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Sales Reports
  • Service Catalog
  • Staff Management

Alternatives

MoeGo

4,7
#1 Alternative to Groomsoft
MoeGo is a all in one app for pet groomers with schedule management, customer communication, payment processing, and...

DaySmart Pet

4,3
#2 Alternative to Groomsoft
DaySmart Pet Software is business management software for grooming salons, mobile pet groomers, trainers and pet...

Gingr

4,7
#3 Alternative to Groomsoft
Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client &...

BookSteam

4,6
#4 Alternative to Groomsoft
BookSteam is a cloud-based, all-in-one, easy to use, robust and flexible online appointment scheduling application....

Reviews

Overall rating

4,8 /5
(29)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,9/5
Customer Support
5,0/5

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Showing 5 reviews of 29
Tammy j B.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Functional

Reviewed on 2019/01/22

Great! Love the software and the customer service is excellent.

Great! Love the software and the customer service is excellent.

Pros

It is easy to use and customize for every groomer by color coding.

Cons

The cost of text message reminders is kinda high, but so is every other scheduling software.

Response from Groomsoft

Hi Tammy,

Thank you for the excellent review. :-)

The Groomsoft Team

Adys M.
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I'm Loving this program the more I learn

Reviewed on 2019/07/16

My experience with Groomsoft has been excellent and I will refer your software to others.

My experience with Groomsoft has been excellent and I will refer your software to others.

Pros

The software itself is very easy with a little help on how certain things work its a great software. I needed something that had everything in one program and this one did still needing the online booking and its is complete great for the money!. and I have been shopping with 123Pets, Gingr, MoeGo and Pawfinity which which was much higher in price and some didn't even have Forms template in them.. Very useful might i add.

Cons

The only problem i see at this time is Groomsoft doesn't have online booking :(.. for most of us groomers we need this its important!

Alternatives Considered

DaySmart Pet, Gingr and MoeGo

Reasons for Switching to Groomsoft

I will tell you that rep is an amazing customer service representative extremely quick to address an issue or to just help you learn how it works he has a lot of patients. This is the reason i'm upgrading and staying with Groomsoft! If you don't have good customer services people just leave and go somewhere else. !

Response from Groomsoft

Hi Adys,

Thank you for the great review. Online appointments will be available soon. :-)
-The Groomsoft Team

Samantha L.
Overall rating
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very easy to use with lots of features and not as expensive as the others.

Reviewed on 2021/12/14

I am very happy with Groomsoft. It has taken me about 5 years to try out others, including that one...

I am very happy with Groomsoft. It has taken me about 5 years to try out others, including that one which seems to be number one. The customer service is great and really helpful. It is cheaper than others but I have the most basic one and it ticks almost all my needs.

Pros

It looks good and has many features needed for a dog groomer. Bookings, mailings and spots to put in photos, documents, tick the boxes where vaccinations belong. It also reminds yourself and your clients if the vaccinations are going out of date. Very helpful indeed. Customer service is great and speedy! They respond to emails and facebook comments too. Reminders are sent out automatically which is great.

Cons

There are a few things missing that is a wee bug bear. No link to facebook bookings or google calendar, nor is there an android app. We get around the app issue by keeping a shortcut of the webpage, but it's not easy to navigate around. I still use either FB or Google calendar to book if I am away from my pc, so some bridge between these and Groomsoft would help. I also wish there was an inventory spot.

Response from Groomsoft

Hi Samantha,

Thank you for the great review we really appreciate our subscribers taking time out of their busy days to write them for us. Please contact us with any questions you might have or if you need some help with anything.

The Groomsoft Team
Have a wonderful holiday!

Denise C.
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Groomer Software

Reviewed on 2021/02/17

So far really good
No issues,easy to see on screen
Well appointed and all employees like it

So far really good
No issues,easy to see on screen
Well appointed and all employees like it

Pros

Easy to use all employees like it have had zero issues

Cons

Nothing so far not inly myself using it everyone is able to

Response from Groomsoft

Hi Denise,

Thank you for your great review. Please do not hesitate to call us with any questions. :-)

-The Groomsoft Team

Janis J.
Overall rating
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Groomsoft is 4 stars!!!

Reviewed on 2020/06/23

Immediate reminders without having to do anything but put the appointment on the calendar. Picture...

Immediate reminders without having to do anything but put the appointment on the calendar. Picture of dogs are incorporated in the client's information.

Pros

It is easy to use but even more importantly, customer servi ce is AMAZING!!! They answer questions quickly and help you in any way possible. I am extremely impressed and so happy I switched from another software that was expensive and I couldn't use half of it.

Cons

I wish it could be integrated with the google calendar so I didn't have to do things twice. Eventually we may use the calendar by itself but right now we are set in our ways with Google.

Response from Groomsoft

Hi Janis,
Thank you for the great review! We are here to help!
-The Groomsoft Team

Showing 5 reviews of 29 Read all reviews

Groomsoft FAQs

Below are some frequently asked questions for Groomsoft.

Groomsoft offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Free 30 day demo available. Mobile Groomers: $34.90/month or $418.80/year Grooming Shops: $24.95/month or $299.40/year Annual subscriptions are also available.

Groomsoft has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Groomsoft supports the following languages:

English

Groomsoft supports the following devices:

Groomsoft integrates with the following applications:

Mailchimp

Groomsoft offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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