Groomsoft

User friendly cloud based pet grooming software

4,9 /5 (27 reviews) Write a Review!

Groomsoft Overview

What is Groomsoft?

Groomsoft is a cloud-based pet grooming software designed to help small to mid size pet grooming businesses manage their business.

It comes with daily, weekly, monthly & by groomer appointment calendars, recurring appointments, automatic email & optional text message reminders, customer & pet profiles, signable documents, customizable vaccination tracking, appointment conflict alerts, waiting lists, ability to send pet loss sympathy gifts, reporting and more.

Key features of Groomsoft include:

Online appointment booking through www.petgroomerfinder.com, to reduce your time with data entry and it works 24 hours a day to fetch new clients.

Text messaging for appointment reminders, which customers can confirm by replying, two-way text messaging to let the customer know their pet's groom has been completed and appointment reminders can be sent at 2 different times prior to an appointment.

Groomers can attach colorful tags to customers & pets alerting others to key information such as "biter" or "allergies".

Groomsoft provides complete appointment histories, including past customer’s instructions, clips and comments (groom notes) & pricing.

Send unique pet loss sympathy gifts, along with a handwritten card in a gift wrapped box to your customers on your behalf at the click of a button saving you tons of time and cementing business relationships.

The MailChimp integration syncs your customer list to MailChimp where you can send beautiful email marketing campaigns and view/manage the results.

Groomsoft also provides a mobile grooming module, which offers various features to help mobile groomers such as, mapping with satellite view so you can see what parking is like, route optimization to save on time and fuel costs, distance & time to upcoming appointments, automatic mileage tracking, find pets past due for a groom that are close to your appointments and more.

Groomsoft Overview

Pricing

Starting from
US$24,95/month

Pricing options

Free Trial
Subscription
Value for money

Free 30 day demo available.

Mobile Groomers: $34.90/month or $418.80/year
Grooming Shops: $24.95/month or $299.40/year

Annual subscriptions are also available.


Groomsoft Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Online appointment booking through www.petgroomerfinder.com will reduce your time doing data entry for new customers and it works 24 hours a day to fetch new clients. Less calls, more time grooming, which is what makes you money.
Groomsoft appointment reminders screenshot
Groomsoft messenger screenshot
Groomsoft notifications screenshot
Groomsoft mobile route optimization screenshot
Groomsoft video Groomsoft video Groomsoft screenshot: Online appointment booking through www.petgroomerfinder.com will reduce your time doing data entry for new customers and it works 24 hours a day to fetch new clients. Less calls, more time grooming, which is what makes you money. Groomsoft screenshot: Groomsoft appointment reminders screenshot Groomsoft screenshot: Groomsoft messenger screenshot Groomsoft screenshot: Groomsoft notifications screenshot Groomsoft screenshot: Groomsoft mobile route optimization screenshot

Groomsoft Reviews

Groomsoft Reviews

Overall rating
4,9
/
5
Excellent
23

Very good
4

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,9
Customer Support
5
100% recommended this app
Tammy j B.

Easy and Functional

Great! Love the software and the customer service is excellent.


Adys M.

I'm Loving this program the more I learn

My experience with Groomsoft has been excellent and I will refer your software to others.


Debra N.

Groomsoft for Small Grooming Salon

It is fairly easy to use. Quite basic but for a small business it is adequate. The customer service is very good and Representative is VERY quick to reply when contacted.


Janis J.

Groomsoft is 4 stars!!!

Immediate reminders without having to do anything but put the appointment on the calendar. Picture of dogs are incorporated in the client's information.


Shelley M.

Ease of use

I have had an overall positive experience with Groomsoft. The prices have been reasonable in comparison to other subscription prices. I would highly recommended to anyone that is running a grooming business. It is paperless, a good place to store grooming instructions, and record pass grooms comments. As well as, incidents and customer complaints to avoid future issues with clients. It allows you to set appointments anywhere (mobile phone, home computer, etc). It is a good place to keep track of finances. It easy to see at a glance from month to month and year to year how well the business is doing. In the past, if I had a problem it was easy to get someone from customer support on the phone to walk me through my issues.


Tammy j B.
Industry: Retail
Company size: 2-10 Employees

Easy and Functional

Used Daily for 2+ years
Reviewed on 2019/01/22
Review Source: Capterra

Great! Love the software and the customer service is excellent.

Pros

It is easy to use and customize for every groomer by color coding.

Cons

The cost of text message reminders is kinda high, but so is every other scheduling software.

Response from Groomsoft

Hi Tammy,

Thank you for the excellent review. :-)

The Groomsoft Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Adys M.
Industry: Consumer Services
Company size: Self Employed

I'm Loving this program the more I learn

Used Daily for Free Trial
Reviewed on 2019/07/16
Review Source: Capterra

My experience with Groomsoft has been excellent and I will refer your software to others.

Pros

The software itself is very easy with a little help on how certain things work its a great software. I needed something that had everything in one program and this one did still needing the online booking and its is complete great for the money!. and I have been shopping with 123Pets, Gingr, MoeGo and Pawfinity which which was much higher in price and some didn't even have Forms template in them.. Very useful might i add.

Cons

The only problem i see at this time is Groomsoft doesn't have online booking :(.. for most of us groomers we need this its important!

Response from Groomsoft

Hi Adys,

Thank you for the great review. Online appointments will be available soon. :-)
-The Groomsoft Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Debra N.
Industry: Veterinary
Company size: Self Employed

Groomsoft for Small Grooming Salon

Used Daily for 2+ years
Reviewed on 2019/03/13
Review Source: Capterra

It is fairly easy to use. Quite basic but for a small business it is adequate. The customer service is very good and Representative is VERY quick to reply when contacted.

Pros

Quite customizable, I can keep a lot of information on the client and pet, as well as unlimited photos and information about each groom on each client's pet. I also like that I can enter the services/fees and have it all calculated for me, including separating out tips and I think the "reports" are very good.

Cons

1) I really dislike not being able to put just a birth year in for a cat. Many clients do not know when their cats were born as not all are purebred...many are from shelters. I have to skip that entry and put a birth year in the "notes" and then I am unable to quickly glance at the cat's age on future visits - I have to look at the date of their first visit and calculate from the year to the present to see their age. I would like to be able to put:
- day/month/year OR month/year OR year and have it automatically show me their age each time I enter a new appointment.

Response from Groomsoft

Hi Debra,

Thank you for the excellent review. :-)

The Groomsoft Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Janis J.
Industry: Cosmetics
Company size: 2-10 Employees

Groomsoft is 4 stars!!!

Used Daily for 1-5 months
Reviewed on 2020/06/23
Review Source: Capterra

Immediate reminders without having to do anything but put the appointment on the calendar. Picture of dogs are incorporated in the client's information.

Pros

It is easy to use but even more importantly, customer servi ce is AMAZING!!! They answer questions quickly and help you in any way possible. I am extremely impressed and so happy I switched from another software that was expensive and I couldn't use half of it.

Cons

I wish it could be integrated with the google calendar so I didn't have to do things twice. Eventually we may use the calendar by itself but right now we are set in our ways with Google.

Response from Groomsoft

Hi Janis,
Thank you for the great review! We are here to help!
-The Groomsoft Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Shelley M.
Industry: Veterinary
Company size: 2-10 Employees

Ease of use

Used Daily for 2+ years
Reviewed on 2019/01/22
Review Source: Capterra

I have had an overall positive experience with Groomsoft. The prices have been reasonable in comparison to other subscription prices. I would highly recommended to anyone that is running a grooming business. It is paperless, a good place to store grooming instructions, and record pass grooms comments. As well as, incidents and customer complaints to avoid future issues with clients. It allows you to set appointments anywhere (mobile phone, home computer, etc). It is a good place to keep track of finances. It easy to see at a glance from month to month and year to year how well the business is doing. In the past, if I had a problem it was easy to get someone from customer support on the phone to walk me through my issues.

Pros

I have been using Groomsoft for over over three years. It is easy to use and train employees to use. It allows us to keep track of customers, prices, pass and present groom instructions, incidents, and comments.

Cons

Can be confusing to set recurring appointments. Especially when a customer ask for their next appointment. If a customer cancels or changes a recurring appointment it is hard to reset the appointments or restart the appointments from that time on.

Response from Groomsoft

Hi Shelley,

Thank you for the great review it really helps us make Groomsoft better for everyone.

The Groomsoft Team :-)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,8/10
Based on 27 user ratings
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Groomsoft Pricing

Groomsoft Pricing

Starting from
US$24,95/month
Free Trial
Subscription
Value for money

Free 30 day demo available.

Mobile Groomers: $34.90/month or $418.80/year
Grooming Shops: $24.95/month or $299.40/year

Annual subscriptions are also available.

Free 30 day demo available.

Mobile Groomers: $34.90/month or $418.80/year
Grooming Shops: $24.95/month or $299.40/year

Annual subscriptions are also available.

Value for Money
4,9/5
Based on 27 user ratings
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Groomsoft Features

Groomsoft Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,8/5
Based on 27 user ratings
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Categories

Additional information for Groomsoft

Additional information for Groomsoft

Key features of Groomsoft

  • Appointment Management
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Commission Management
  • Letter Generation

Benefits

* Reduce or Eliminate No Shows with Text Message appointment reminders.
* Online Appointment Booking fetches new customers while you sleep!
* Strengthen your business relationships by sending Sympathy gifts at the click of a button.
* Sync your customer list with MailChimp for email marketing campaigns.
* Send bulk text message marketing messages to your customers.
* Mobile Grooming - Save fuel & increase revenue with mobile route optimizations, view what parking looks like & more.

Groomsoft FAQs

Groomsoft FAQs

Below are some frequently asked questions for Groomsoft.

Q. What type of pricing plans does Groomsoft offer?

Groomsoft offers the following pricing plans:

Starting from: US$24,95/month

Pricing model: Subscription

Free Trial: Available

Free 30 day demo available. Mobile Groomers: $34.90/month or $418.80/year Grooming Shops: $24.95/month or $299.40/year Annual subscriptions are also available.

Q. What are the main features of Groomsoft?

Groomsoft offers the following features:

  • Appointment Management
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Commission Management
  • Letter Generation

Q. Who are the typical users of Groomsoft?

Groomsoft has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Groomsoft support?

Groomsoft supports the following languages:

English

Q. What type of pricing plans does Groomsoft offer?

Groomsoft has the following pricing plans:

Subscription

Q. Does Groomsoft support mobile devices?

We do not have any information about what devices Groomsoft supports

Q. What other apps does Groomsoft integrate with?

Groomsoft integrates with the following applications:

Mailchimp

Q. What level of support does Groomsoft offer?

Groomsoft offers the following support options:

Phone Support, Online Support, Forum, Video Tutorials