About Groomsoft
Groomsoft is a cloud-based pet grooming software designed to help small to mid size pet grooming businesses manage their business.
It comes with daily, weekly, monthly & by groomer appointment calendars, recurring appointments, automatic email & optional text message reminders, customer & pet profiles, signable documents, customizable vaccination tracking, appointment conflict alerts, waiting lists, ability to send pet loss sympathy gifts, reporting and more.
Key features of Groomsoft include:
Online appointment booking through www.petgroomerfinder.com, to reduce your time with data entry and it works 24 hours a day to fetch new clients.
Text messaging for appointment reminders, which customers can confirm by replying, two-way text messaging to let the customer know their pet's groom has been completed and appointment reminders can be sent at 2 different times prior to an appointment.
Groomers can attach colorful tags to customers & pets alerting others to key information such as "biter" or "allergies".
Groomsoft provides complete appointment histories, including past customer’s instructions, clips and comments (groom notes) & pricing.
Send unique pet loss sympathy gifts, along with a handwritten card in a gift wrapped box to your customers on your behalf at the click of a button saving you tons of time and cementing business relationships.
The MailChimp integration syncs your customer list to MailChimp where you can send beautiful email marketing campaigns and view/manage the results.
Groomsoft also provides a mobile grooming module, which offers various features to help mobile groomers such as, mapping with satellite view so you can see what parking is like, route optimization to save on time and fuel costs, distance & time to upcoming appointments, automatic mileage tracking, find pets past due for a groom that are close to your appointments and more.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Groomsoft
Key benefits of Groomsoft
* Reduce or Eliminate No Shows with Text Message appointment reminders.
* Online Appointment Booking fetches new customers while you sleep!
* Strengthen your business relationships by sending Sympathy gifts at the click of a button.
* Sync your customer list with MailChimp for email marketing campaigns.
* Send bulk text message marketing messages to your customers.
* Mobile Grooming - Save fuel & increase revenue with mobile route optimizations, view what parking looks like & more.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Groomsoft
Images
Features
Total features of Groomsoft: 27
Alternatives
PetLinx
Pawfinity
MoeGo
Gingr
Reviews
Already have Groomsoft?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and Functional
Reviewed on 2019/01/22
Great! Love the software and the customer service is excellent.
Great! Love the software and the customer service is excellent.
Pros
It is easy to use and customize for every groomer by color coding.
Cons
The cost of text message reminders is kinda high, but so is every other scheduling software.
Response from Groomsoft
Hi Tammy,
Thank you for the excellent review. :-)
The Groomsoft Team
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I'm Loving this program the more I learn
Reviewed on 2019/07/16
My experience with Groomsoft has been excellent and I will refer your software to others.
My experience with Groomsoft has been excellent and I will refer your software to others.
Pros
The software itself is very easy with a little help on how certain things work its a great software. I needed something that had everything in one program and this one did still needing the online booking and its is complete great for the money!. and I have been shopping with 123Pets, Gingr, MoeGo and Pawfinity which which was much higher in price and some didn't even have Forms template in them.. Very useful might i add.
Cons
The only problem i see at this time is Groomsoft doesn't have online booking :(.. for most of us groomers we need this its important!
Reasons for Switching to Groomsoft
I will tell you that rep is an amazing customer service representative extremely quick to address an issue or to just help you learn how it works he has a lot of patients. This is the reason i'm upgrading and staying with Groomsoft! If you don't have good customer services people just leave and go somewhere else. !Response from Groomsoft
Hi Adys,
Thank you for the great review. Online appointments will be available soon. :-)
-The Groomsoft Team
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Groomer Software
Reviewed on 2021/02/17
So far really good
No issues,easy to see on screen
Well appointed and all employees like it
So far really good
No issues,easy to see on screen
Well appointed and all employees like it
Pros
Easy to use all employees like it have had zero issues
Cons
Nothing so far not inly myself using it everyone is able to
Response from Groomsoft
Hi Denise,
Thank you for your great review. Please do not hesitate to call us with any questions. :-)
-The Groomsoft Team
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Groomsoft is 4 stars!!!
Reviewed on 2020/06/23
Immediate reminders without having to do anything but put the appointment on the calendar. Picture...
Immediate reminders without having to do anything but put the appointment on the calendar. Picture of dogs are incorporated in the client's information.
Pros
It is easy to use but even more importantly, customer servi ce is AMAZING!!! They answer questions quickly and help you in any way possible. I am extremely impressed and so happy I switched from another software that was expensive and I couldn't use half of it.
Cons
I wish it could be integrated with the google calendar so I didn't have to do things twice. Eventually we may use the calendar by itself but right now we are set in our ways with Google.
Response from Groomsoft
Hi Janis,
Thank you for the great review! We are here to help!
-The Groomsoft Team
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New Customer - in Trial Status
Reviewed on 2022/02/15
It was somewhat puzzling when I first started using the program. Where I thought the answers would...
It was somewhat puzzling when I first started using the program. Where I thought the answers would be, was not correct. A phone call cleared up my problems. [SENSITIVE CONTENT]. went and is going beyond what was expected of a Grooming software support person would do. He fixed my formatting problem with my receipt printer, and now is importing my data into the software. Very impressive!
Pros
The components are what we need. I took a little while to get used to the layout, but it does make sense now.
Cons
Haven't found anything yet.
Response from Groomsoft
Hi Thomas,
It was a pleasure assisting you. Thank you for the great review.
The Groomsoft Team
Groomsoft FAQs
Below are some frequently asked questions for Groomsoft.Q. What type of pricing plans does Groomsoft offer?
Groomsoft offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Free 30 day demo available. Mobile Groomers: $34.90/month or $418.80/year Grooming Shops: $24.95/month or $299.40/year Annual subscriptions are also available.
Q. Who are the typical users of Groomsoft?
Groomsoft has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Groomsoft support?
Groomsoft supports the following languages:
English
Q. Does Groomsoft support mobile devices?
Groomsoft supports the following devices:
Q. What other apps does Groomsoft integrate with?
Groomsoft integrates with the following applications:
Mailchimp
Q. What level of support does Groomsoft offer?
Groomsoft offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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