About GovPilot

GovPilot is an e-government management solution designed to help government organizations streamline and manage their operations with workflow automation, reporting and analytics, constituent engagement tools, and more. By centralizing information on a unified platform, GovPilot helps reduce manual effort, and improve productivity among employees and departments. Tablet and smartphone apps allow users to access and manage data on-the-go.

Key features of GovPilot include incident reporting, animal welfare management, economic development management, local government GIS mapping, zoning and parking permit management, and vacant property registration management. The platform's Environmental and Consumer Health module enables users to manage animal shelters, barber and beauty shop licenses, child care facilities, dry cleaners, emergency responses, mosquito control, tank inspections, and more online. GovPilot also supports tools for clerks, courts, engineering, and tax, and public work purposes.

GovPilot's supports integration with content management systems and payment processors such as Laserfiche and Authorize.net, allowing organizations to automate processes, streamline workflows and centralize resources on a single platform.


Images

GovPilot Software - GovPilot dashboard screenshot
GovPilot Software - GovPilot property profile screenshot
GovPilot Software - GovPilot form designer screenshot
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GovPilot video
GovPilot Software - GovPilot dashboard screenshot
GovPilot Software - GovPilot property profile screenshot
GovPilot Software - GovPilot form designer screenshot

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Starting Price

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Pricing Options

Free version
Free trial
Free version
Free trial

Features

116
97

Integrations

2
39

Ease of Use

4,6 (76)
4,6 (22)

Value for Money

4,6 (76)
4,7 (22)

Customer Service

4,8 (76)
4,9 (22)
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Reviews

Overall rating

4,6 /5
(76)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 76
Romi
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent! GovPilot has made tracking properties within the City so much easier!

Reviewed on 2017/07/18

Pros

The ability to customize the software to suit the City's needs is really impressive. I was able to create a custom process with the help of the GovPilot team to track vacant properties, abandoned properties and foreclosures within the City. This software has saved countless hours and has made data collection so much more accurate. I love being able to automatically generate a large number of notices and letters with the click of a button. The GovPilot team is so attentive and in many cases they were able to make my requested changes within minutes! I really enjoy using GovPilot and customizing the software with the team.

Cons

I do not have anything negative to say about the software. GovPilot addressed all of the issues that I had with the software.

Response from GovPilot

Thanks so much for the glowing review, Romi!

Adam
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I'm just starting to use the system everyday and I continue to find it easier and easier to use

Reviewed on 2017/07/21

Pros

The software covers a lot of what we do in municipal government. It keeps all of our programs together and in one location. I can sign on in the morning and stay on to the end of the day. It is also set up for e-mail alerts when a new issue arises.

Cons

I have found nothing to be concerned about since using the system more frequently. If I need help, I call !

Response from GovPilot

Happy to hear that you are quickly growing more comfortable using the system. Excited to watch you discover GovPilot's many benefits.

Wendy
Overall rating
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review

Reviewed on 2022/09/28

Pros

Email update to requestors with each change in status, improves government transparency.

Cons

Sorting and filtering features need improvement

Jemaine
Overall rating
  • Industry: Government Administration
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love working in GovPilot!

Reviewed on 2022/09/16

I refer to the Customer Service Team as "MY A-Team" they are personable, efficient and have always...

I refer to the Customer Service Team as "MY A-Team" they are personable, efficient and have always responded quickly and accurately to any of my issues and were always available.

Pros

The ease of use; though repetitive it allows for efficient and speedy processing of OPRA requests and responses.

Cons

The ability to merge and retrieve certain functions.

Response from GovPilot

Thanks very much for your response and feedback! Our customer support team appreciates your kind words!

Stephen
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fully Comprehensive Software

Reviewed on 2022/04/26

Pros

The ease of use and the ability to computerize some of our key processes.

Cons

There aren't any cons for the use of this software. Whenever there may be an issue or a process is not making our jobs easier, support has worked very hard to simplify and improve the process so that it is much more functional.

Response from GovPilot

Thanks very much for your review and feedback Stephen! We look forward to continuing our work with you.

Showing 5 reviews of 76 Read all reviews

GovPilot FAQs

Below are some frequently asked questions for GovPilot.

GovPilot offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing is based on just two factors: population of local government & number of modules selected. This includes unlimited logins and support. Visit govpilot.com/pricing to get custom pricing for your government.

GovPilot has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

GovPilot supports the following languages:

English

GovPilot supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GovPilot integrates with the following applications:

Laserfiche, authorize.net

GovPilot offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for GovPilot.