SalesNOW Overview
What is SalesNOW?
SalesNOW is a cloud-based, mobile customer relationship management (CRM) solution which centralizes all information to provide access to necessary data for all members of the sales team. The software includes tools for sales management, lead tracking, customer management, marketing, chat, and more.
With SalesNOW, sales teams can access and update data from any device. Native mobile apps for Android, iOS, and Blackberry provide users with one-touch driving directions for appointments, and allow users to continue working offline if they lose connection. SalesNOW’s sales management tools include sales activity tracking, pipeline management, real-time visibility for managers, and sales forecasting and reporting. Records can be shared between reps and teams as necessary, and tasks can be assigned out to team members.
SalesNOW offers a customizable lead tracking system, with a web-to-lead form for website lead capture, one-step lead conversion, and lead source tracking. Integrated chat enables communication between team members. SalesNOW can also be integrated with Gmail and Microsoft Outlook inboxes, and marketing automation systems including Constant Contact.
SalesNOW Overview
Pricing
Pricing options
$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.
SalesNOW Features
Media
SalesNOW Reviews
SalesNOW Reviews
SalesNOW has been an excellant product for our company.
Our experience with SalesNOW has been fantastic - from the migration, through continued support, and very quick response times, to new projects.
Good value, necessary features, no frills
Overall a very positive experience. Very good and accessible tech support. Good price point. Has all the features I "need" (would like to be able to scan business cards with OCR directly into database).
Unbeatable Value and Best Customer Support
I was able to solve all of my challenges with SalesNOW either directly, or through "work arounds" that our Account Manager [SENSITIVE CONTENT HIDDEN] could come up with. Every time I thought I had a challenge we could not overcome, [SENSITIVE CONTENT HIDDEN] always had an answer. Customer Support is KEY when choosing a CRM, and we made the right choice going with SalesNOW as [SENSITIVE CONTENT HIDDEN] proved time and time again by setting up meetings and responding promptly to all inquiries. A proper Account Manager can not be understated. Having been pitched numerous software, I could always quickly delineate which reps would not be good at following up on concerns, and in this case, we certainly made the right choice.
A better solution
SalesNow allows my entire staff to see the sales process from beginning to end. Ops and admin departments have access to all the info they need for scheduling, installing and billing. Sales Team can design a system, present a proposal and agreement, both in person or remotely, with their computer/tablet/phone. Works great even when there is no Wi-fi. Electronic signature will add another positive, time-saving dimension to our sales process. Sales reps always know where they stand, numbers-wise, and can manage their production better.
Our rep and his team are always accessible, respond to emails and calls ASAP, and work closely with our group frequently. They're not afraid to think outside the box. And they really care.
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Great product! Very affordable and versatile for our sales needs
Pros
We switched to SalesNow from a much pricier product and couldn't be happier. Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING! Our Account Manager, Caleb, continues to go above and beyond! I have recommended SalesNow to many of our clients and wouldn't hesitate to recommend to anyone needing a highly customizable, versatile, affordable sales solution.
Cons
There are very few cons. Anything challenging we've encountered, we've been able to find a solution or workaround, thanks to our account manager and the development team.
SalesNOW has been an excellant product for our company.
Our experience with SalesNOW has been fantastic - from the migration, through continued support, and very quick response times, to new projects.
Pros
The software is easy to understand and use, even for those who are not so technically savy.
Cons
That our salesmen don't use it to it's fullest capability.
Good value, necessary features, no frills
Overall a very positive experience. Very good and accessible tech support. Good price point. Has all the features I "need" (would like to be able to scan business cards with OCR directly into database).
Pros
The lower cost as compared to other options.
The minimalist design - I use a fairly high percentage of the available features, whereas other products I looked at, I would have utilized a very small percentage of the available features (and consequently would have paid for a lot of features I would never use).
Cons
It is quite slow at times, especially when sorting / filtering / searching.
Lack of ability to scan business cards.
Clunky navigation at times. For example, when entering a new company and then adding a contact, once saved, it goes back to my main screen of alphabetically listed companies. Then I have to find the company again, open it, and add another contact.
Unbeatable Value and Best Customer Support
I was able to solve all of my challenges with SalesNOW either directly, or through "work arounds" that our Account Manager [SENSITIVE CONTENT HIDDEN] could come up with. Every time I thought I had a challenge we could not overcome, [SENSITIVE CONTENT HIDDEN] always had an answer. Customer Support is KEY when choosing a CRM, and we made the right choice going with SalesNOW as [SENSITIVE CONTENT HIDDEN] proved time and time again by setting up meetings and responding promptly to all inquiries. A proper Account Manager can not be understated. Having been pitched numerous software, I could always quickly delineate which reps would not be good at following up on concerns, and in this case, we certainly made the right choice.
Pros
Integration with our existing business processes was easy and the ability to add unlimited custom fields was a big plus for us. It included many of the things other CRMs did not including audit trail, ability to limit certain users to see specific information, and allowed us to reach a certain level of details other CRMs simply could not provide. Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.
Cons
It's hard to find things I did not like. Maybe that the software does not integrate via Zapier (yet) for other more advanced third party software integrations (as of the time I am writing this review).
A better solution
SalesNow allows my entire staff to see the sales process from beginning to end. Ops and admin departments have access to all the info they need for scheduling, installing and billing. Sales Team can design a system, present a proposal and agreement, both in person or remotely, with their computer/tablet/phone. Works great even when there is no Wi-fi. Electronic signature will add another positive, time-saving dimension to our sales process. Sales reps always know where they stand, numbers-wise, and can manage their production better.
Our rep and his team are always accessible, respond to emails and calls ASAP, and work closely with our group frequently. They're not afraid to think outside the box. And they really care.
Pros
Easy to use. Great pricing. Best customer service.
Cons
Constant Saving is tiresome but probably necssary.
Response from Interchange Solutions
Hey Neil,
Thanks for your great review! :)
We appreciate your feedback on constant saving and you can be reassured that we will look to better accelerate the process. Your great points on why you choose/keep us reminds us why we do what we do. We are in this partnership for the long haul! Thanks again! :)
- Jason Durst, Chief of SalesNOW Client Happiness
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SalesNOW Pricing
SalesNOW Pricing
$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.
$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.
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SalesNOW Features
SalesNOW Features
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Categories
Categories
Additional information for SalesNOW
Additional information for SalesNOW
Key features of SalesNOW
- Activity Tracking
- Automatic Lead Distribution
- Calendar Management
- Campaign Management
- Channel Management
- Commission Management
- Contact Management
- Contract Management
- Customer Database
- Customer Service Analytics
- Customer Support Tracking
- Dashboard
- Database Integration
- Document Storage
- Email Integration
- Email Marketing
- Field Sales Management
- Forecasting
- GPS
- Graphical Data Presentation
- Inventory Management
- Knowledge Base
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Scoring
- Meeting Management
- Mobile Alerts
- Multi-Location
- Multiple User Accounts
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Print Management
- Product Catalog
- Promotions Management
- Proposal Generation
- Prospecting Tools
- ROI Analytics
- Real Time Data
- Referral Tracking
- Sales Analytics
- Sales Forecasting
- Self Service Portal
- Social Media Integration
- Task Management
- Territory Management
- Website Integration
- Workflow Management
SalesNOW FAQs
SalesNOW FAQs
Below are some frequently asked questions for SalesNOW.
Q. What type of pricing plans does SalesNOW offer?
SalesNOW offers the following pricing plans:
Starting from: US$19,95/month
Pricing model: Subscription
Free Trial: Available
$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.
Q. What are the main features of SalesNOW?
SalesNOW offers the following features:
- Activity Tracking
- Automatic Lead Distribution
- Calendar Management
- Campaign Management
- Channel Management
- Commission Management
- Contact Management
- Contract Management
- Customer Database
- Customer Service Analytics
- Customer Support Tracking
- Dashboard
- Database Integration
- Document Storage
- Email Integration
- Email Marketing
- Field Sales Management
- Forecasting
- GPS
- Graphical Data Presentation
- Inventory Management
- Knowledge Base
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Scoring
- Meeting Management
- Mobile Alerts
- Multi-Location
- Multiple User Accounts
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Print Management
- Product Catalog
- Promotions Management
- Proposal Generation
- Prospecting Tools
- ROI Analytics
- Real Time Data
- Referral Tracking
- Sales Analytics
- Sales Forecasting
- Self Service Portal
- Social Media Integration
- Task Management
- Territory Management
- Website Integration
- Workflow Management
Q. Who are the typical users of SalesNOW?
SalesNOW has the following typical customers:
Small Business, Mid Size Business
Q. What languages does SalesNOW support?
SalesNOW supports the following languages:
English
Q. What type of pricing plans does SalesNOW offer?
SalesNOW has the following pricing plans:
Subscription
Q. Does SalesNOW support mobile devices?
SalesNOW supports the following devices:
Android, iPhone
Q. What other apps does SalesNOW integrate with?
SalesNOW integrates with the following applications:
Constant Contact, Gmail, Mailchimp, Microsoft Outlook
Q. What level of support does SalesNOW offer?
SalesNOW offers the following support options:
Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials
