---
description: Learn how TellusFirst can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TellusFirst Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [TellusFirst](/software/119795/tellusfirst)

# TellusFirst

Canonical: https://www.getapp.za.com/software/119795/tellusfirst

> TellUsFirst is a cloud-based solution designed to help businesses in the travel, tourism, healthcare \& retail sectors automate processes for collecting feedback from clients to increase customer loyalty \& satisfaction. It provides customer experience data in real-time to aid with decision making.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Optimum Results
- **Location**: Dundalk, Ireland
- **Founded**: 1995

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact TellUsFirst for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, Hungarian, Italian, Norwegian, Swedish
- **Available Countries**: Ireland, United States

## Features

- Complaint Monitoring
- Feedback Management
- Reporting/Analytics
- Survey/Poll Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (945 reviews)
2. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
3. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1202 reviews)
4. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
5. [Survicate](https://www.getapp.za.com/software/101401/survicate) — 4.6/5 (99 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/119795/tellusfirst)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/tellusfirst/> |
| en-AE | <https://www.getapp.ae/software/119795/tellusfirst> |
| en-AU | <https://www.getapp.com.au/software/119795/tellusfirst> |
| en-CA | <https://www.getapp.ca/software/119795/tellusfirst> |
| en-GB | <https://www.getapp.co.uk/software/119795/tellusfirst> |
| en-IE | <https://www.getapp.ie/software/119795/tellusfirst> |
| en-NZ | <https://www.getapp.co.nz/software/119795/tellusfirst> |
| en-SG | <https://www.getapp.sg/software/119795/tellusfirst> |
| en-ZA | <https://www.getapp.za.com/software/119795/tellusfirst> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"TellusFirst","description":"TellUsFirst is a cloud-based solution designed for businesses in travel, hospitality, tourism, healthcare and retail sectors automate processes for collecting feedback from clients about products and services to increase customer loyalty and satisfaction. It provides customer experience data in real-time so that businesses can identify problem areas and act upon complaints.\n\nKey features of TellUsFirst include survey management, complaint monitoring, feedback collection, analytics and 360 degree feedback. It comes with a stand-alone kiosk module, which allows customers to add comments and post reviews about their shopping experience throughout multiple locations. Plus, the solution enables firms to gather customer information and resolve negative feedback to improve the customer experience and establish brand loyalty. \n\nTellUsFirst enables enterprises to build custom surveys, generate QR codes for customers and measure happiness through smiley face selection on mobile devices. The application also helps monitor business net promoter scores (NPS)  using analytical tools for facilitating decision making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d5214e09-2f19-40c7-9eed-077c4f5c4428.png","url":"https://www.getapp.za.com/software/119795/tellusfirst","@id":"https://www.getapp.za.com/software/119795/tellusfirst#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/software/119795/tellusfirst#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/1029/customer-satisfaction/software","@type":"ListItem"},{"name":"TellusFirst","position":3,"item":"/software/119795/tellusfirst","@type":"ListItem"}]}]}
</script>