InterGuard

3.9 (33)
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Remote Employee Productivity Monitoring and Time Tracking

About InterGuard

Remote work, or working from home, has become the new normal for many employers. This has left many managers and executives blind to employee activity that would otherwise be visible in an office setting such (e.g. what time employees start & end their day, and if they are staying productive). InterGuard is an lightweight employee monitoring, attendance and time-tracking tool that works right from the employees endpoint device, such as PC, Mac, mobile phone, tablet or virtual server.

From the moment it's installed, it begins tracking employee work time and gives you powerful reports and stats on how they spend their time.


Key benefits of InterGuard

Track Logins and Logoffs - Track attendance to make sure employees work their full shift. Discover who arrives late and leaves early.

Track Active & Idle Time - Know each of your team members’ activity rates and even take optional screenshots to see work as it unfolds.

Measure Productivity - Don't just measure how much time an employee is active. We'll tell how much active time was spend on work-related versus personal tasks.

Team Tracking Overview - Get an at-a-glance overview of all employees in your org (or sort by team) so you can immediately spot problems early. From there, you can drill down into any employee for detailed time and productivity metrics.

Automated Alerts & Reports - Alerts are generated by rules you create. Drill in to see more details, including screenshots. Close alerts or keep them open by changing the flag's color - and attach a note to the alert for future audits


Images

InterGuard Software - InterGuard Employee Monitoring time stamp
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InterGuard Software - InterGuard Employee Monitoring productivity settings
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InterGuard Software - InterGuard Employee Monitoring time stamp
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Features

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Integrations

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Ease of Use

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Value for Money

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Reviews

Overall rating

3.9 /5
(33)
Value for Money
3.7/5
Features
3.9/5
Ease of Use
3.7/5
Customer Support
4.1/5

Already have InterGuard?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 33
Dominic
Dominic
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Sneak silently on a computer

Reviewed on 2018/10/08

It is a great tool to monitor activity silently on a computer. It has a lot of features, so for a...

It is a great tool to monitor activity silently on a computer. It has a lot of features, so for a newbie like I am, it takes time to master.

Pros

Easy to install, reports permit to see in a glance the activities.

Cons

To create reports, the interface has to be learned, and lack intuitivity.

Response from Awareness Technologies

Hi Dominic-

Thank you for the review, greatly appreciated. One of the many benefits that InterGuard has over other products is ease of use which makes it very simple to increase productivity or conduct an investigation regardless of your comfort level with technology. Another great benefit is that we can schedule an on boarding session with you to go over all of the features that InterGuard has to offer. Please call 888-550-3130 and ask to speak to an Account Manager. They are ready to help you better understand how to use and navigate through InterGuard.

Best Regards,
Michael Goldberg

William
Overall rating
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

With the usage of Intergards SONAR Monitoring program, we have not experience any negative...

Reviewed on 2018/02/08

ahead of any internal threats.

ahead of any internal threats.

Pros

Records all employee emails, instant messages, web sites visited, applications used, social network activity, keystrokes types, files transferred, all print activity to protect the integrity of the company. We are a 24/7 unsupervised work environment. By using Sonar, we obtain a virtual review of each employee through their 8 hr shift.

Cons

purchasing of SmartCamera Snapshots is an approximate guess to your actual need. We used up 1 unit (10,000 snapshots) in less than a month for a single employee. Recommendation, the quantity should include a few every month of the subscription with no carry over.

Response from Awareness Technologies

HI William,

Thanks for the response, and the feedback you provided. As a suggestion with respect to the screenshots, we have 3 different methods that will assist with conserving the amount you might use.

You have 3 different ways to record activity with the screenshot tool:

1) Continuous: will record activity in set intervals (5-60 seconds)

2) Smart Camera: will record all activity in selected programs or websites in set intervals (5-60 seconds)

3) Alert Word: will record screen each time a selected alert word is typed or viewed on screen

I think that with some settings changes you can reserve the amount of screenshots in your account. You may reach out to our support team to learn how to set these up or call us directly at 888-550-3130.

I hope this was helpful.

Best Regards,
Michael Goldberg

Steven
Steven
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Installed, Not Working Correctly, No Response by Phone or Email for Refund

Reviewed on 2020/06/26

We had issues with the installation, and had no response to our email the day after we purchased...

We had issues with the installation, and had no response to our email the day after we purchased the product regarding need for help. They were very responsive up until we paid them, but then the sales person stopped responding the following day, and the support phone always goes to voicemail. I finally got a hold of someone via chat to help us with the installation, they would not pick up the phone, so the support took 5 times as long to answer all questions and attempt to fix the installation on a device. Then the device continued to not properly report time logged in, active time, productivity, etc. They said they thought their systems were possibly down and should be back up soon, but then it still didn't work the next day. I emailed them to request a refund and a week later they still did not respond by email or phone, and the live chat just says to contact support by phone or email to request a refund.

Pros

Nothing. It never worked properly, even after live chat support remoted into our computer.

Cons

Customer support is lacking. Software doesn't accurately report information.

Alternatives Considered

Teramind and ActivTrak

Reasons for Switching to InterGuard

Their system appeared to be well built based on the demo and their sales were responsive. If only I knew that they stop their responsiveness once they receive your money.
Tymeshia
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Caught red-handed

Reviewed on 2020/03/06

We have been with them since about 2011 and it has been a "lifesaver" for my employer, the IT, and...

We have been with them since about 2011 and it has been a "lifesaver" for my employer, the IT, and the HR staff. **CUSTOMER SERVICE ** I REPEAT ** CUSTOMER SERVICE ** If any service industry modeled their customer service policy and efforts after the people at Sonar/Awareness/Interguard they would have loyal life, long customers.

Pros

Easy for us to use and quick with details need to find out who isn't a productive member of our team. The moment you sign on you will see who or what department you need to watch the most, after making adjustments to your allowed list you will see an improvement in team performance. Time thieves are caught red-handed.

Cons

Add an option to block a website with one click per department or network-wide. Need to be able to see keystrokes when it is not in a chat or email.

Simon
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Senior management team is pleased as substantial loss of productivity is recovered

Reviewed on 2018/02/08

Prior to the implementation of InterGuard, we saw computer resources are abused making IT consistent...

Prior to the implementation of InterGuard, we saw computer resources are abused making IT consistently battling with network performance and malware attack problems. Morale was driven down simultaneously as hard working individuals were emotional affected by the bad branches spending valuable time on unproductive personal interest during business hours.

InterGuard improved the situation by providing materials that HR can base upon to challenge the bad branches. Positive effects occur when actions are taken. The organisation turns itself into a productive machine over time.

Pros

InterGuard is easy to setup for general monitor. When specific investigation is required, InterGuard provided all the evidence required.

Account Manager and Support Team is knowledgeable and helpful, making every contact a pleasure.

Staff learn and understand that company resources are to produce return for company, and for themselves.

Cons

Staff morale dropped initially, however, gradually improves after bad branches are removed.

Prior to the rollout of InterGuard, coordination with Senior Management, IT, HR, legal and all departmental heads was necessary. We are a global company and legal consultation must occur to ensure what we do is compliant.

Response from Awareness Technologies

Hi Simon,

Thank you for the response, greatly appreciated.

Best Regards,
Michael Goldberg
Awareness Technologies

Showing 5 reviews of 33 Read all reviews

InterGuard FAQs

Below are some frequently asked questions for InterGuard.

InterGuard offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Cloud Hosted: $9.99 user/month On-Premises & Enterprise: Contact Awareness Technologies for pricing details.

InterGuard has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

InterGuard supports the following languages:

English

InterGuard supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations InterGuard has

InterGuard offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for InterGuard.