Digital WarRoom

Digital WarRoom is very inexpensive compared to other products we have looked at and is just as robost as most others. We are able to utilize this software from the beginning review process of data on to the production phase with ease. The software allows output with proper load files and able to export in multiple image formats as single page tiff, multi page tiff or multi page pdfs without issue.

RDP connection to access the software throws some users off but has not been an issue overall and allows for a more secure connection.

Flexibility. I like Digital WarRoom's ease of use and flexibility. We can import PSTs, loose documents, and Concordance-style productions ourselves without waiting for a vendor to do it. DWR allows us to cull based on date range, file type, and keyword searches, and export reports that show the results. We can use these reports to negotiate search terms and date ranges. It is easy to create custom marks and issues for tagging. We run searches ourselves, and we can export reports and documents. We can produce Bates-numbered PDFs and also Concordance-style TIFFs with load files and metadata. The whole gamut.

There is a learning curve. With DWR we are doing what our ediscovery vendors were doing: checking our searches, making sure we are not producing privileged or duplicates of privileged documents, etc. DWR has built-in searches and checks; we just have to use them regularly and not wait until production time.
Wish list: We would like multiple layouts for first pass, final pass, dep prep, and user-customized layouts. I wish we could produce searchable PDFs. Currently, we export the PDFs to our computers and use Acrobat to create searchable PDFs.

I have been using DWR Pro since 2012. DWR Pro is either better than or on par with the most expensive e-discovery software you can find.

My small firm handles document-intensive, complex civil litigation. DWR Pro meets all of our needs, and manages databases exceeding 1,000,000 documents with alacrity. DWR Pro puts high end e-discovery software within our reach, allowing us to effectively match the resources of the biggest defense firms.

DWR Pro is great, and worth every penny.

DWR Pro could offer better de-duplication and email thread aggregation options for adverse productions. We spend a lot of time reviewing multiple iterations of the same document, especially when adverse parties don't properly structure their document productions.

DWR Pro also needs a better OCR engine, but I understand that the newer version 9.1 addresses this. We have had other minor technical issues with our DWR Pro databases, but DWR support hops to it every time and helps us right away. No software is perfect, and at least DWR will work quickly to address any issues we have.

It would also be nice to see some Technology Assisted Review options in DWR Pro to help us cut the chaff from giant adverse productions, even for an additional charge. Perhaps DWR Private Cloud is a good alternative for TAR.