River

Cloud-based mentoring solution for corporations

4,6 /5 (16 reviews) Write a Review!

River Overview

What is River?

River is a web-based mentoring solution which assists corporations with the creation, implementation and management of learning and training modules. Its key features include goal tracking, program marketing, impact analysis, employee engagement metrics, mentor matching, and reporting.

The application allows managers to select participants, organize training sessions and track performance. River comes with a matching algorithm feature which enables team leaders to form mentoring groups based on multiple parameters such as skill requirements, mentor experience, and business demographics. Administrators can use the solution to provide access to users, and plan and schedule trainings.

River integrates with third-party platforms such as PingIdentity, Okta, Oracle, SAP SuccessFactors, Workday, Cornerstone, PeopleSoft, Skillsoft, OpenSesame, getAbstract, and Lynda.com. Trainers can use the solution to arrange various types of mentoring programs for employees such as paired, group-wise, situational or reverse. River also helps managers teach senior executives mentoring skills, evaluate progress and provide certifications.

River Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact River for pricing details


River Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

River video

River Reviews

River Reviews

Overall rating
4,6
/
5
Excellent
10

Very good
6

Average
0

Poor
0

Terrible
0

Value for Money
4,7
Features
4,4
Ease of Use
4,3
Customer Support
5
100% recommended this app
Tammy R.

Excellent Product! Fantastic Service! Cost Effective! Time Saver!

We spent a lot of time and effort into researching the best Mentoring Software company to partner with. [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN] and the whole team generously answered all of our questions and even took the time to schedule multiple demos as we were making the decision. The teams expertise and guidance were a valuable part of the successful launch of our Mentor Connect program. River is more than just a software company-they offer a truly unique experience for any company looking to utilize mentoring as a part of their teams development.


Verified Reviewer

Full featured mentoring platform with personalized support

The benefits of having a dedicated mentoring platform are flexibility, a strong end user experience especially for mentor circles (though I think it leans heavily in that direction and not as much for 1:1) and world class customer service from the top down


Arnita S.

River_Review


Peter S.

We use it to develop mentoring relationships in a business environment to improve specific...

Developed mentoring relationships that are designed to improve specific skills such as becoming a team leader for example. I work for a company that employs over 35000 around the globe, and I have been able to create and maintain great relationships thanks directly to this software. This fact, in the end, improves productivity by maintaining a healthy work environment.


Phil A.

River Software - a great company to partner with

Our experience with River software was one of working with a trusted partner.
They were great to work with and delivered on every promise that they made. They also went out of their way to help our program succeed by investing in software development that enabled us to track real-time user experience (xAPI).
Their depth of knowledge in mentoring -- both formal and peer, is unmatched and this evident in the configuration of the River platform.
Anyone interested in developing a social learning program could do no better than to engage River Software.


Tammy R.
Industry: Hospitality
Company size: 10 000+ Employees

Excellent Product! Fantastic Service! Cost Effective! Time Saver!

Used Weekly for 6-12 months
Reviewed on 2019/12/03
Review Source: Capterra

We spent a lot of time and effort into researching the best Mentoring Software company to partner with. [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN] and the whole team generously answered all of our questions and even took the time to schedule multiple demos as we were making the decision. The teams expertise and guidance were a valuable part of the successful launch of our Mentor Connect program. River is more than just a software company-they offer a truly unique experience for any company looking to utilize mentoring as a part of their teams development.

Pros

The software is very easy to use. The matching eliminated hours of time that would have otherwise been spent in matching Mentors and Mentees. We were able to customize the site, allowing us to choose what message we wanted to send to our users. Sign up was fast and easy and if I did have a questions, the River Team was always available to help. Highly recommend this partnership!

Cons

There are a number of options in reporting which are sometimes difficult to find. River did however, provide a manual that is easy to use and filled with detailed instructions so I was able to access the information I wanted.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Telecommunications
Company size: 10 000+ Employees

Full featured mentoring platform with personalized support

Used Daily for 2+ years
Reviewed on 2018/10/25
Review Source: Capterra

The benefits of having a dedicated mentoring platform are flexibility, a strong end user experience especially for mentor circles (though I think it leans heavily in that direction and not as much for 1:1) and world class customer service from the top down

Pros

I love the support I get from the team at River. My company has a number of unique mentoring programs and I'm able to incorporate my account specialist into every aspect of the design and implementation process.

Cons

With more companies trying to quantify the value of mentoring, I think it's important that River work on both their reporting and survey tools to be more competitive with other companies that are in the same technology space. I've seen demos recently where their reporting capability makes it very easy to "tell the story" of mentoring, and that's not something I have at River right now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Arnita S.
Industry: Government Administration
Company size: 5 001-10 000 Employees

River_Review

Used Weekly for 2+ years
Reviewed on 2019/11/06
Review Source: Capterra

Pros

That this system matches mentors with mentees.

Cons

When mentors/advisors are emailed by mentees for a possible match, I think it should alert the administrators and send reminders.

Response from River

Thanks for your review and feedback. We appreciate hearing from you. We have a report where you can gather this type of data. We will reach out with specifics on that so you can find the information you need. Thanks for your review!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Peter S.
Industry: Financial Services
Company size: 10 000+ Employees

We use it to develop mentoring relationships in a business environment to improve specific skills.

Used Daily for 2+ years
Reviewed on 2018/04/13
Review Source: Capterra

Developed mentoring relationships that are designed to improve specific skills such as becoming a team leader for example. I work for a company that employs over 35000 around the globe, and I have been able to create and maintain great relationships thanks directly to this software. This fact, in the end, improves productivity by maintaining a healthy work environment.

Pros

It is very user friendly, fun to browse around look at people's profiles and excellent customer service!

Cons

It is not cheap but the cost is absorbed by our company and it allows up to 1000 users. I can't think of anything negative to say and if your company decides to buy it, it is a great tool to connect workers in a big company and maintain a high level or morale.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Phil A.
Industry: Outsourcing/Offshoring
Company size: 10 000+ Employees

River Software - a great company to partner with

Used Weekly for 2+ years
Reviewed on 2016/11/08
Review Source: Capterra

Our experience with River software was one of working with a trusted partner.
They were great to work with and delivered on every promise that they made. They also went out of their way to help our program succeed by investing in software development that enabled us to track real-time user experience (xAPI).
Their depth of knowledge in mentoring -- both formal and peer, is unmatched and this evident in the configuration of the River platform.
Anyone interested in developing a social learning program could do no better than to engage River Software.

Pros

Smart recommendations of content, people and groups based on competencies selected by the user.

Cons

Like any fully featured software program it can be a bit of challenge for end users to master.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 16 user ratings
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River Pricing

River Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact River for pricing details

Contact River for pricing details

Value for Money
4,7/5
Based on 16 user ratings
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River Features

River Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,4/5
Based on 16 user ratings
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Categories

Additional information for River

Additional information for River

Key features of River

  • Action Item Tracking
  • Client Management
  • Progress Tracking

River FAQs

River FAQs

Below are some frequently asked questions for River.

Q. What type of pricing plans does River offer?

River offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact River for pricing details

Q. What are the main features of River?

River offers the following features:

  • Action Item Tracking
  • Client Management
  • Progress Tracking

Q. Who are the typical users of River?

River has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does River support?

River supports the following languages:

English

Q. What type of pricing plans does River offer?

River has the following pricing plans:

Subscription

Q. Does River support mobile devices?

We do not have any information about what devices River supports

Q. What other apps does River integrate with?

River integrates with the following applications:

Cornerstone HR, Okta, OpenSesame, Oracle HCM Cloud

Q. What level of support does River offer?

River offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials