AnyDesk

AnyDesk

Remote desktop software

4.5/5 (304 reviews)

AnyDesk Overview

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices.

AnyDesk works in a few simple steps. First, users launch AnyDesk on their devices, then enter the AnyDesk ID displayed on the remote side. Once the session is confirmed, users have secure access to the remote device. AnyDesk provides quick access to all apps, files and settings, and allows users to collaborate and communicate with their team on work documents, presentations, and more.

AnyDesk supports remote maintenance, enabling users to set-up printers or deploy new tools with one-click unattended access functionality. Encryption technology and access restrictions ensure devices are protected from any unauthorized access. Other AnyDesk features include built-in file transfer, a custom user interface, session recording, session reporting, and more.

Pricing

Starting from
€9,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

AnyDesk Reviews

Overall rating
4.5/5
92% positive reviews
190
Excellent
91
Very good
14
Average
4
Poor
5
Terrible
Grant E.

AnyDesk is extremely powerful, extremely affordable, and SUPER easy to use

Used Daily for 1+ year
Reviewed on 2019/09/07
Review Source: Capterra

AnyDesk has allowed us to remote on to clients computers extremely quick, and people who aren't tech savvy can easily set it up. The connection is clean, fast, and crystal clear. I've never had any problems with the connection. It's also FREE!

Pros

It downloads extremely quick, making it easy to remote on to computers quickly. The connection is clean and solid. Voice, video, file share, mouse control and typing are all available to be customized.

Cons

Requesting elevation (administrator access, essentially) is sometimes a pain if the other party doesn't know what they are doing, but the use of it is understandable. Sometimes the code to type in is a little odd.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Burcu A.

Wonderful remote support application

Used Daily for 2+ years
Reviewed on 2019/07/01
Review Source: Capterra

We used a different application in Windows based systems, but we installed machines with different operating systems. they contained linux system. We could not connect to linuz systems from other application. We started using anydesk because we had problems switching from windows to linux. and we are very pleased.

Pros

The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection. Connection speed is very good.

Cons

The application works well. Not difficult to install and use. There is no feature I do not like.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Great alternative to the market leader

Used Other for 6-12 months
Reviewed on 2019/07/25
Review Source: Capterra

My use case is to connect to my private pc or the one of my mother mainly. Although i connect to other family members as well to help with tech problems every once in a while.
Although there is no address book, the last connected devices are still shown and i have yet to outrun the ammount of last connected devices. When i use a new device to connect from I just keep a note with the IDs.

Pros

Always worked super fast and reliable whenever i needed it.
There are chat and file copy features that also work really well whenever i used them.
The UI is fresh and intuitive.

Cons

The addressbook doesnt come with either the free or the basic tier... Which means you have to remember the names given to the pcs you manage

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Verified Reviewer

Easy, Free, Best Desk

Used Daily for 2+ years
Reviewed on 2019/05/20
Review Source: Capterra

AnyDesk also includes all the features of a standard remote desktop software. AnyDesk also offers many different features such as taking screenshots, hearing sounds, keyboard and mouse lock, advanced connection settings, and so on.

Pros

What is AnyDesk?
AnyDesk is an advanced, lightweight and extremely fast remote desktop program that can be used for many different purposes. It is very easy to use and download AnyDesk which makes us forget all the hantiness of remote desktop software.
The most important feature that makes AnyDesk different from dozens of remote desktop software and its most popular rival Teamviewer is that it is highly optimized for speed. When the delay rate is too high in other remote desktop software, AnyDesk can handle very busy operations in minutes, even in minutes. Moreover, while performing these exhausting operations, you do not encounter problems such as the appearance of the image on the internet due to internet traffic.

Cons

At some times, the adjustments in the resolutions are not working properly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Best alternative for Teamviewer

Used Daily for 2+ years
Reviewed on 2019/09/15
Review Source: Capterra

Overall I a very happy with this program. Considering that the teamviewer cost has gone up, using any desk made my job really easy. I wish they could fix the copy paste function (between remote and local computer) and also the mobile add should by with a mouse cursor and not pointing my finger, because it is really hard to point at a small screen(on your mobile)

Pros

It is really fast. Faster than teamviewer

Cons

The copy paste function does not work all the time.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

AnyDesk Pricing

Starting from
€9,00/month
Pricing options
Free Trial
Subscription
Value for money

Lite (For small businesses or freelancers. One session): €8.99/month billed annually
Professional (For medium-sized businesses with volume needs. One or more sessions): €16.99/month billed annually
Power (For organizations that need more concurrent sessions): €41.99/month billed annually

AnyDesk Features

  • API
  • Customizable Branding
  • Knowledge Base
  • Reporting & Statistics
  • Surveys & Feedback
  • Ticket Management

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Chat
  • Contact History
  • Email Integration
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Prioritizing
  • Real Time Monitoring
  • Social Media Integration
  • Third Party Integration
  • Workflow Management

Additional information for AnyDesk

Key features of AnyDesk

  • Alerts / Escalation
  • Complaint Monitoring
  • Contract Management
  • Customizable Branding
  • Knowledge Base
  • Mobile Access
  • Remote Access
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

AnyDesk FAQs

Below are some frequently asked questions for AnyDesk.

Q. What type of pricing plans does AnyDesk offer?

AnyDesk offers the following pricing plans:

Starting from: €9,00/month

Pricing model: Subscription

Free Trial: Available

Lite (For small businesses or freelancers. One session): €8.99/month billed annually
Professional (For medium-sized businesses with volume needs. One or more sessions): €16.99/month billed annually
Power (For organizations that need more concurrent sessions): €41.99/month billed annually

Q. What are the main features of AnyDesk?

AnyDesk offers the following features:

  • Alerts / Escalation
  • Complaint Monitoring
  • Contract Management
  • Customizable Branding
  • Knowledge Base
  • Mobile Access
  • Remote Access
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

Q. Who are the typical users of AnyDesk?

AnyDesk has the following typical customers:

Mid Size Business, Small Business

Q. What languages does AnyDesk support?

AnyDesk supports the following languages:

English

Q. What type of pricing plans does AnyDesk offer?

AnyDesk has the following pricing plans:

Subscription

Q. Does AnyDesk support mobile devices?

AnyDesk supports the following devices:

Android, iPhone, iPad

Q. What other apps does AnyDesk integrate with?

We do not have any information about what integrations AnyDesk has

Q. What level of support does AnyDesk offer?

AnyDesk offers the following support options:

Online Support, Phone Support