AnyDesk

Remote desktop software

4,5 /5 (484 reviews) Write a Review!

AnyDesk Overview

What is AnyDesk?

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices.

AnyDesk works in a few simple steps. First, users launch AnyDesk on their devices, then enter the AnyDesk ID displayed on the remote side. Once the session is confirmed, users have secure access to the remote device. AnyDesk provides quick access to all apps, files and settings, and allows users to collaborate and communicate with their team on work documents, presentations, and more.

AnyDesk supports remote maintenance, enabling users to set-up printers or deploy new tools with one-click unattended access functionality. Encryption technology and access restrictions ensure devices are protected from any unauthorized access. Other AnyDesk features include built-in file transfer, a custom user interface, session recording, session reporting, and more.

AnyDesk Overview

Pricing

Starting from
€8,49/month

Pricing options

Free Trial
Subscription
Value for money

Lite (For small businesses or freelancers. One session): €8.49/month billed annually
Professional (For medium-sized businesses with volume needs. One or more sessions): €16.99/month billed annually
Power (For organizations that need more concurrent sessions): €41.99/month billed annually


AnyDesk Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

AnyDesk: View recent remote desk sessions
AnyDesk: Search and find settings
AnyDesk: Access remote desk by entering desk ID or alias
AnyDesk: Access the platform via mobile
AnyDesk video AnyDesk screenshot: AnyDesk: View recent remote desk sessions AnyDesk screenshot: AnyDesk: Search and find settings AnyDesk screenshot: AnyDesk: Access remote desk by entering desk ID or alias AnyDesk screenshot: AnyDesk: Access the platform via mobile

AnyDesk Reviews

AnyDesk Reviews

Overall rating
4,5
/
5
Excellent
304

Very good
149

Average
21

Poor
5

Terrible
5

Value for Money
4,5
Features
4,4
Ease of Use
4,6
Customer Support
4,1
94% recommended this app
Luis daniel R.

Great Free Alternative to Teamviewer

Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving our clients to AnyDesk because paying Teamviewer is now an expensive subscrption when there's so much good alternatives.


Ramakant R.

Fast Remote Desktop Platform

In my daily life Anydesk is a best way to start a remote work with my employee and clients. I have used anydesk to give some demo of any softwares to my client.


Don G.

The software your stuck with

I would not give them my money. They are the worst when it comes to customer service and cancellation. So in their contract if you don't give them 3 MONTHS notification before your renewal they tell you have to accept the term. Very devious since once we received a renewal notice we tried terminating our contract and they told us we still have to pay a year.


Nipuna R.

Best FREE solution for Remote Desktop Connection

Overall experience of using AnyDesk is really good to me and its the best "FREE" alternative for remote desktop connection software. Data consumption also very low and its very user friendly software.


Israr A.

Use Any desk by replacing Team Viewer some time

Most of the time i force client to use ANY Desk because it is small size application with quick installation and not issue of version and update while connecting to remote clients. Overall i like the ANY Desk service but their is room to get new feature for Remote Desktop Support to make easy for the Client which are non technical.


Luis daniel R.
Industry: Computer Software
Company size: 11-50 Employees

Great Free Alternative to Teamviewer

Used Daily for 2+ years
Reviewed on 2020/02/03
Review Source: Capterra

Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving our clients to AnyDesk because paying Teamviewer is now an expensive subscrption when there's so much good alternatives.

Pros

It works exactly how'd you expect if you come from using Teamviewer or other remote desktop access applications. You can transfer files, keep bookmarks of your most accessed computers or just organize them. Anydesk has also improved with time, which now I find no use to keep paying for Teamviewer which has become really expensive as of late. Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.

Cons

It can be a little bit heavy on the CPU side when using it on older hardware. Keep that in mind. If the connection is really slow, it can lag a bit, but you can optimize the image to be quick and disable the sound, whereas in Teamviewer, the image will just freeze and you have to quit Teamviewer, the only issue with AnyDesk is just the CPU Usage. Also the Mac Version used to be buggy, haven't used it in a while, but Buggy as in all the text was white (not sure if it's on the latest OS X, have not used it in a while, been on Windows).

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Ramakant R.
Industry: Information Technology & Services
Company size: Self Employed

Fast Remote Desktop Platform

Used Daily for 2+ years
Reviewed on 2020/08/29
Review Source: Capterra

In my daily life Anydesk is a best way to start a remote work with my employee and clients. I have used anydesk to give some demo of any softwares to my client.

Pros

Anydesk is easy to use and completely free platform for use. Anydesk has a simple process of starting the remote work. I have used my daily life and it made my life easy.

Cons

It doesn't have any security related things. Sometimes they have not disconnected automatically.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Don G.
Industry: Entertainment
Company size: 2-10 Employees

The software your stuck with

Used Weekly for 1+ year
Reviewed on 2020/10/12
Review Source: SoftwareAdvice

I would not give them my money. They are the worst when it comes to customer service and cancellation. So in their contract if you don't give them 3 MONTHS notification before your renewal they tell you have to accept the term. Very devious since once we received a renewal notice we tried terminating our contract and they told us we still have to pay a year.

Pros

It works but not as good as TeamViewer. There are things that we needed that it wasn't as easy to use like file transfer which was much better on Team viewer.

Cons

The cancellation process has been frustrating

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Nipuna R.
Industry: Information Technology & Services
Company size: 11-50 Employees

Best FREE solution for Remote Desktop Connection

Used Daily for 1+ year
Reviewed on 2020/08/06
Review Source: Capterra

Overall experience of using AnyDesk is really good to me and its the best "FREE" alternative for remote desktop connection software. Data consumption also very low and its very user friendly software.

Pros

Anydesk is a user friendly remote desktop connection software and it outruns major "paid" remote desktop connection software in many ways. User can connect with a remote desktop in hassle free way . It also gives file transfer between two desktops and not only that it gives many features like Privacy mode, Clipboard and many useful features. Lastly data consumption is very low comparing other remote connection apps.

Cons

When we come into cons Anydesk and good internet connection is a must factor. If you having a bad internet connection it causes lag on remote computer and you are not able to work properly. But you can drop image quality and continue on your work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Israr A.
Industry: Information Technology & Services
Company size: 2-10 Employees

Use Any desk by replacing Team Viewer some time

Used Weekly for Free Trial
Reviewed on 2020/09/25
Review Source: Capterra

Most of the time i force client to use ANY Desk because it is small size application with quick installation and not issue of version and update while connecting to remote clients. Overall i like the ANY Desk service but their is room to get new feature for Remote Desktop Support to make easy for the Client which are non technical.

Pros

Easy to connect to clients.
Quick installation.
No version issue.
File sharing and recording option are nice.

Cons

Some time make issue with MAC system while connecting from Window System. Also Mac not allow to give access to window system through ANY Desk. The setting not friendly for customer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,9/10
Based on 484 user ratings
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AnyDesk Pricing

AnyDesk Pricing

Starting from
€8,49/month
Free Trial
Subscription
Value for money

Lite (For small businesses or freelancers. One session): €8.49/month billed annually
Professional (For medium-sized businesses with volume needs. One or more sessions): €16.99/month billed annually
Power (For organizations that need more concurrent sessions): €41.99/month billed annually

Lite (For small businesses or freelancers. One session): €8.49/month billed annually
Professional (For medium-sized businesses with volume needs. One or more sessions): €16.99/month billed annually
Power (For organizations that need more concurrent sessions): €41.99/month billed annually

Value for Money
4,5/5
Based on 484 user ratings
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AnyDesk Features

AnyDesk Features

API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
CRM Integration
Chat
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Channel Communication
Real Time Monitoring
Reporting & Statistics
Self Service Portal
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management
Features
4,4/5
Based on 484 user ratings
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Categories

Additional information for AnyDesk

Additional information for AnyDesk

Key features of AnyDesk

  • Alerts / Escalation
  • Complaint Monitoring
  • Contract Management
  • Customizable Branding
  • Knowledge Base
  • Mobile Access
  • Remote Access
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

AnyDesk FAQs

AnyDesk FAQs

Below are some frequently asked questions for AnyDesk.

Q. What type of pricing plans does AnyDesk offer?

AnyDesk offers the following pricing plans:

Starting from: €8,49/month

Pricing model: Subscription

Free Trial: Available

Lite (For small businesses or freelancers. One session): €8.49/month billed annually Professional (For medium-sized businesses with volume needs. One or more sessions): €16.99/month billed annually Power (For organizations that need more concurrent sessions): €41.99/month billed annually

Q. What are the main features of AnyDesk?

AnyDesk offers the following features:

  • Alerts / Escalation
  • Complaint Monitoring
  • Contract Management
  • Customizable Branding
  • Knowledge Base
  • Mobile Access
  • Remote Access
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

Q. Who are the typical users of AnyDesk?

AnyDesk has the following typical customers:

Small Business, Mid Size Business

Q. What languages does AnyDesk support?

AnyDesk supports the following languages:

English

Q. What type of pricing plans does AnyDesk offer?

AnyDesk has the following pricing plans:

Subscription

Q. Does AnyDesk support mobile devices?

AnyDesk supports the following devices:

Android, iPhone, iPad

Q. What other apps does AnyDesk integrate with?

AnyDesk integrates with the following applications:

HaloITSM

Q. What level of support does AnyDesk offer?

AnyDesk offers the following support options:

Phone Support, Online Support