Tandem Software

Security and compliance solution for financial institutions

About Tandem Software

Tandem is a cloud-based security and compliance solution designed to help small to large financial institutions manage auditing, business continuity planning, risk assessment, social media, and vendors. The platform enables users to create role-based access and custom workflows using built-in programs.

Tandem includes an automated cybersecurity assessment tool that enables users to identify potential risks and evaluate security measures. Tandem’s optional peer analysis functionality allows organizations to anonymously compare results with other financial institutions and download reports for drawing comparisons.

Tandem’s identity theft prevention module allows users to create and implement customizable programs with a broad list of red flags and downloadable reports to help detect and prevent identity theft across the organization.

Tandem helps institutions train their employees to recognize and avoid phishing attacks with an integrated testing tool. It allows users to create custom templates and send automated phishing emails to employees from unfamiliar email addresses. Users can also create landing pages to educate employees, review analytics, and download reports.

Tandem also provides policy creation, internet banking security, and compliance management tools.

Devices

Business size

S M L

Images

Tandem by CoNetrix dashboard
Tandem cybersecurity gap analysis view
Tandem audit management
Tandem business impact analysis
Tandem by CoNetrix compliance management
Tandem identity theft prevention program
Tandem risk assessment
Tandem phishing analysis
Tandem policy management
Tandem by CoNetrix social media management
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Tandem Software video
Tandem Software screenshot: Tandem by CoNetrix dashboard Tandem Software screenshot: Tandem cybersecurity gap analysis view Tandem Software screenshot: Tandem audit management Tandem Software screenshot: Tandem business impact analysis Tandem Software screenshot: Tandem by CoNetrix compliance management Tandem Software screenshot: Tandem identity theft prevention program Tandem Software screenshot: Tandem risk assessment Tandem Software screenshot: Tandem phishing analysis Tandem Software screenshot: Tandem policy management Tandem Software screenshot: Tandem by CoNetrix social media management

Features

Total features of Tandem Software: 81

  • Access Controls/Permissions
  • Activity Dashboard
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Business Process Control
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Content Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Credit Union
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Visualization
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Document Templates
  • Exceptions Management
  • Fraud Detection
  • HIPAA Compliant
  • ISO Compliance
  • IT Incident Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Internal Controls Management
  • Issue Management
  • Landing Pages/Web Forms
  • Member Accounts
  • Mobile Access
  • Mobile Alerts
  • Offboarding
  • Onboarding
  • PCI Compliance
  • Performance Metrics
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Project Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Security Auditing
  • Self Service Portal
  • Single Sign On
  • Sourcing Management
  • Summary Reports
  • Task Management
  • Training Management
  • Transaction History
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Workflow Management

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Reviews

Overall rating

4,8 /5
(20)
Value for Money
5/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,8/5

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Showing 5 reviews of 20
Jason C.
Overall rating
  • Industry: Banking
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent customer service, frequent and useful updates, easy to use.

Reviewed on 2018/06/14

Helped with policies, procedures, and monitoring. Helped get thru many exams.

Helped with policies, procedures, and monitoring. Helped get thru many exams.

Pros

Ease of use is a big factor. The software upgrades have been very useful. And with each upgrade, they issue detailed instructions on how the upgrade works and what steps to implement the upgrade. I also greatly appreciate the webinars. They are very responsive to the users.

Cons

Not really much that I can think of. We use all modules in the software. I have even had examiners brag on the software, which never happens.

Jeff S.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Tandem is simply the Best of Breed Information Security Risk management software.

Reviewed on 2018/06/14

Pros

We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless. Very active user community with most new feature requested implemented for all to utilize. Support is nothing less than EXCEPTIONAL. The rare cases i have needed support, they are always quick to respond, very thorough and quick to resolution. Although i have only been to two KEYS conferences (as of yet), they are very beneficial and always learn new ways to utilize the software. Our CRM's have always been great as well. They check in regularly to make sure all is going good and anything needed. I would recommend CoNetrix to anyone looking for Enterprise class Risk Management platform.

Cons

The only modules that did not fit our needs was the initial Phishing and Training modules. They are well developed products, but we felt they needed some time to mature. We will revisit them again in the future.

Craig R.
Overall rating
  • Industry: Banking
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Software from a bank we acquired

Reviewed on 2017/09/12

Very little compared to the main software we use. It is cheaper in grand scheme things but not what...

Very little compared to the main software we use. It is cheaper in grand scheme things but not what a large bank would need for Vendor Management.

Pros

The ease of use, and the unlimited amount of entries into the respository that an user can upload into their database. Cost also

Cons

Very limited on reporting as well as not a thorough Risk Analysis dynamic To mean, just an online document holding bin.

Kerry R.
Overall rating
  • Industry: Banking
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tandem has been a great addition to our organization. It keeps us ahead of the regulatory...

Reviewed on 2018/06/14

Regulatory compliance and vendor management.

Regulatory compliance and vendor management.

Pros

It is constantly updated to incorporate new regulations and to improve the functionality of the program. Any changes to the regulations are reflected in the programming quickly so, as the end-user, you know where they need to be applied. And they listen to the users to improve the program to fit the needs of the "real world". New features are added quarterly to improve the user experience.

Cons

Both good and bad, there is a lot of interplay between the different modules. Since all of the modules are tied together making a change to one may require you to make corrections to several others. This is not always evident until you go into the other modules.

Lauren D.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best of the Best!

Reviewed on 2018/07/03

Pros

This software is incredible. So is the CoNetrix company. The Tandem suite of products pull from the same data set so Information is shared amongs modules and it is not necessary to re-enter data time and time again. They keep the software aligned with regulations and roll our changes when necessary. Their customer support and responsiveness is second to none. I love working with these products and this company.

Cons

The only thing I would change is to add the ability to put attachments, images or diagrams in some of the fields. Ex: In a policy I may want to have a flowchart...

Showing 5 reviews of 20 Read all reviews

Tandem Software FAQs

Below are some frequently asked questions for Tandem Software.

Tandem Software offers the following pricing plans:

  • Pricing model: Free, Subscription
  • Free Trial: Available

Contact CoNetrix for pricing details.

We do not have any information about Tandem Software features

Tandem Software has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Tandem Software supports

Tandem Software supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Tandem Software has

Tandem Software offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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