Tandem

Security and compliance solution for financial institutions

4,8 /5 (20 reviews) Write a Review!

Tandem Overview

What is Tandem?

Tandem is a cloud-based security and compliance solution designed to help small to large financial institutions manage auditing, business continuity planning, risk assessment, social media, and vendors. The platform enables users to create role-based access and custom workflows using built-in programs.

Tandem includes an automated cybersecurity assessment tool that enables users to identify potential risks and evaluate security measures. Tandem’s optional peer analysis functionality allows organizations to anonymously compare results with other financial institutions and download reports for drawing comparisons.

Tandem’s identity theft prevention module allows users to create and implement customizable programs with a broad list of red flags and downloadable reports to help detect and prevent identity theft across the organization.

Tandem helps institutions train their employees to recognize and avoid phishing attacks with an integrated testing tool. It allows users to create custom templates and send automated phishing emails to employees from unfamiliar email addresses. Users can also create landing pages to educate employees, review analytics, and download reports.

Tandem also provides policy creation, internet banking security, and compliance management tools.

Tandem Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact CoNetrix for pricing details.


Tandem Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Tandem by CoNetrix dashboard
Tandem cybersecurity gap analysis view
Tandem audit management
Tandem business impact analysis
Tandem by CoNetrix compliance management
Tandem identity theft prevention program
Tandem risk assessment
Tandem phishing analysis
Tandem policy management
Tandem by CoNetrix social media management
Tandem video Tandem screenshot: Tandem by CoNetrix dashboard Tandem screenshot: Tandem cybersecurity gap analysis view Tandem screenshot: Tandem audit management Tandem screenshot: Tandem business impact analysis Tandem screenshot: Tandem by CoNetrix compliance management Tandem screenshot: Tandem identity theft prevention program Tandem screenshot: Tandem risk assessment Tandem screenshot: Tandem phishing analysis Tandem screenshot: Tandem policy management Tandem screenshot: Tandem by CoNetrix social media management

Tandem Reviews

Tandem Reviews

Overall rating
4,8
/
5
Excellent
16

Very good
3

Average
1

Poor
0

Terrible
0

Value for Money
5
Features
4,4
Ease of Use
4,5
Customer Support
4,8
95% recommended this app
Jason C.

Excellent customer service, frequent and useful updates, easy to use.

Helped with policies, procedures, and monitoring. Helped get thru many exams.


Jeff S.

Tandem is simply the Best of Breed Information Security Risk management software.


Craig R.

Software from a bank we acquired

Very little compared to the main software we use. It is cheaper in grand scheme things but not what a large bank would need for Vendor Management.


Kerry R.

Tandem has been a great addition to our organization. It keeps us ahead of the regulatory...

Regulatory compliance and vendor management.


Lauren D.

Best of the Best!


Jason C.
Industry: Banking
Company size: 201-500 Employees

Excellent customer service, frequent and useful updates, easy to use.

Used Daily for 2+ years
Reviewed on 2018/06/14
Review Source: Capterra

Helped with policies, procedures, and monitoring. Helped get thru many exams.

Pros

Ease of use is a big factor. The software upgrades have been very useful. And with each upgrade, they issue detailed instructions on how the upgrade works and what steps to implement the upgrade. I also greatly appreciate the webinars. They are very responsive to the users.

Cons

Not really much that I can think of. We use all modules in the software. I have even had examiners brag on the software, which never happens.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jeff S.

Tandem is simply the Best of Breed Information Security Risk management software.

Used Daily for 2+ years
Reviewed on 2018/06/14
Review Source: Capterra

Pros

We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless. Very active user community with most new feature requested implemented for all to utilize. Support is nothing less than EXCEPTIONAL. The rare cases i have needed support, they are always quick to respond, very thorough and quick to resolution. Although i have only been to two KEYS conferences (as of yet), they are very beneficial and always learn new ways to utilize the software. Our CRM's have always been great as well. They check in regularly to make sure all is going good and anything needed. I would recommend CoNetrix to anyone looking for Enterprise class Risk Management platform.

Cons

The only modules that did not fit our needs was the initial Phishing and Training modules. They are well developed products, but we felt they needed some time to mature. We will revisit them again in the future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Craig R.
Industry: Banking
Company size: 1 001-5 000 Employees

Software from a bank we acquired

Used Weekly for 1-5 months
Reviewed on 2017/09/12
Review Source: Capterra

Very little compared to the main software we use. It is cheaper in grand scheme things but not what a large bank would need for Vendor Management.

Pros

The ease of use, and the unlimited amount of entries into the respository that an user can upload into their database. Cost also

Cons

Very limited on reporting as well as not a thorough Risk Analysis dynamic To mean, just an online document holding bin.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Kerry R.
Industry: Banking
Company size: 51-200 Employees

Tandem has been a great addition to our organization. It keeps us ahead of the regulatory curve.

Used Daily for 2+ years
Reviewed on 2018/06/14
Review Source: Capterra

Regulatory compliance and vendor management.

Pros

It is constantly updated to incorporate new regulations and to improve the functionality of the program. Any changes to the regulations are reflected in the programming quickly so, as the end-user, you know where they need to be applied. And they listen to the users to improve the program to fit the needs of the "real world". New features are added quarterly to improve the user experience.

Cons

Both good and bad, there is a lot of interplay between the different modules. Since all of the modules are tied together making a change to one may require you to make corrections to several others. This is not always evident until you go into the other modules.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lauren D.

Best of the Best!

Used Daily for 2+ years
Reviewed on 2018/07/03
Review Source: Capterra

Pros

This software is incredible. So is the CoNetrix company. The Tandem suite of products pull from the same data set so Information is shared amongs modules and it is not necessary to re-enter data time and time again. They keep the software aligned with regulations and roll our changes when necessary. Their customer support and responsiveness is second to none. I love working with these products and this company.

Cons

The only thing I would change is to add the ability to put attachments, images or diagrams in some of the fields. Ex: In a policy I may want to have a flowchart...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,4/10
Based on 20 user ratings
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Tandem Pricing

Tandem Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact CoNetrix for pricing details.

Contact CoNetrix for pricing details.

Value for Money
5/5
Based on 20 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Tandem Features

Tandem Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,4/5
Based on 20 user ratings
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Categories

Additional information for Tandem

Additional information for Tandem

Key features of Tandem

  • Archiving & Retention
  • Audit Trail
  • Auditing
  • Business Process Control
  • Compliance Management
  • Content Management
  • Controls Testing
  • Dashboard
  • Exceptions Management
  • HIPAA Compliance
  • Internal Controls Management
  • Mobile Access
  • Onboarding
  • Performance Metrics
  • Project Management
  • Risk Alerts
  • Risk Assessment
  • Sarbanes-Oxley Compliance
  • Self Service Portal
  • Transaction History
  • Version Control
  • Workflow Management

Tandem FAQs

Tandem FAQs

Below are some frequently asked questions for Tandem.

Q. What type of pricing plans does Tandem offer?

Tandem offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact CoNetrix for pricing details.

Q. What are the main features of Tandem?

Tandem offers the following features:

  • Archiving & Retention
  • Audit Trail
  • Auditing
  • Business Process Control
  • Compliance Management
  • Content Management
  • Controls Testing
  • Dashboard
  • Exceptions Management
  • HIPAA Compliance
  • Internal Controls Management
  • Mobile Access
  • Onboarding
  • Performance Metrics
  • Project Management
  • Risk Alerts
  • Risk Assessment
  • Sarbanes-Oxley Compliance
  • Self Service Portal
  • Transaction History
  • Version Control
  • Workflow Management

Q. Who are the typical users of Tandem?

Tandem has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Tandem support?

Tandem supports the following languages:

English

Q. What type of pricing plans does Tandem offer?

Tandem has the following pricing plans:

Subscription

Q. Does Tandem support mobile devices?

Tandem supports the following devices:

Android, iPhone, iPad

Q. What other apps does Tandem integrate with?

We do not have any information about what integrations Tandem has

Q. What level of support does Tandem offer?

Tandem offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base