About ShareKnowledge
ShareKnowledge is a cloud-based learning management solution which helps small to large businesses create, publish, and share content. Key features include a content library, goal tracking, employee performance assessment, engagement metrics, signature capture, reporting, and analytics.
The platform comes with a dashboard, which lets trainers manage enrollments, update learning modules and monitor course expiration dates. Administrators can use the system to create learning groups, provide role-based access to users and assign personalized plans to employees. ShareKnowledge enables instructors to connect with remote members, organize virtual training, and track activity in real-time.
ShareKnowledge integrates with third-party platforms such as Active Directory, Outlook, WebEx, Lync, GoToMeeting, GoToTraining and AdobeConnect. The platform allows human resource professionals to conduct employee on-boarding and align new hires with company policies through personalized learning catalogs, tests, and quizzes. Managers can use the solution to recognize employee achievements with badges and gamification, as well as collect feedback through surveys.
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- Free Version
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- Free Version
- Subscription
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Features
Total features of ShareKnowledge: 51
- AICC Compliance
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Notifications
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Blended Learning
- Built-in Course Authoring
- Built-in LMS
- Certification & Licensing
- Compliance Tracking
- Content Library
- Content Management
- Corporate/Business
- Course Authoring
- Course Management
- Document Management
- Electronic Signature
- Employee Onboarding
- Event Scheduling
- Gamification
- Goal Setting / Tracking
- Gradebook
- Learner Portal
- Learning Management
- Learning Paths/Tracks
- Mobile Learning
- Modeling & Simulation
- Performance Management
- Reporting & Statistics
- Role-Based Permissions
- SCORM Compliance
- Single Sign On
- Skills Tracking
- Social Learning
- Succession Planning
- Surveys & Feedback
- Synchronous Learning
- Talent Management
- Template Management
- Tests/Assessments
- Training Administration
- Training Companies
- Training Management
- Version Control
- Video Conferencing
- Virtual Classroom
- Visual Analytics
- eCommerce Management
- eLearning Companies
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Reviews
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- Industry: Aviation & Aerospace
- Company size: 501-1 000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ShareKnowledge for SharePoint Review
Reviewed on 2018/11/30
In the short time with ShareKnowledge, the customer support stands out. Our rep is very easy to...
In the short time with ShareKnowledge, the customer support stands out. Our rep is very easy to speak with, understandable in translation from his experience to a novice, and is patient. Their positive behavior is helping our company find the solutions to it's needs.
Pros
The customer support with ShareKnowledge is phenomenal. Our rep came to our location for three days, but shared his expertise that will last for months to come. His professionalism was superb and did not detract from any part of the presentation. He filled a significant cognitive gap training members were previously struggling with. He answered almost every question each student threw his way. If there was a question he couldn't answer, it was something not in his span of control.
Cons
The naming convention and navigating through the different features is not very easy for a newer user to grasp on to. The functions of the software are predominantly there; however, it is a strong effort to navigate between the different tabs/settings.
Response from ShareKnowledge
Thank you for the excellent review.
We understand that the rich features in ShareKnowledge take more time for a training team to master. This is why we are so hands on with our training and support.
Although some clients can simply turn off the advanced features to simply their deployment, we find companies in high compliance environments benefit from these features.
These include hierarchical permission management, version control, SOP/work instruction automation, automated/recurring training and on-the-job checklists. These have been developed in collaboration with our customers in Aerospace, Oil & Gas, Energy and Manufacturing.
It will take time for the training team to be fully comfortable using these new options, but our customers report saving hours in training administration time each week through automation, enhanced intelligence and reporting.
We would love to continue to gather your feedback and suggestions. Your dedicated support rep will be in touch soon
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Easy implementation, great support, few technical issues, reporting could use enhancements
Reviewed on 2018/07/30
Pros
Ease of use
Scalability to the entire organization
Very strong technical team supporting the software
Cons
Reporting could use enhancements
It was difficult for management to view their data, just because some of the terminology was confusing.
Dashboarding would be a great enhancement
Response from ShareKnowledge
Hi Matt,
Thanks for the great feedback. We now have easy Manager Reporting by email.
We agree an LMS needs an easy way to keep Managers up to date on critical training details.
ShareKnowledge Dashboards with Manager distributions directly solves this issue and does a whole lot more.
Now Users, Managers and Executives can get customized reporting right to their email inbox on the desired schedule.
These powerful new reports are flexible and easy to use and automate for everyone.
Your representative will reach out to schedule a quick overview call at your convenience.
- Industry: Transportation/Trucking/Railroad
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Lack Basic LMS Functionality
Reviewed on 2018/08/29
Shareknowledge's LMS lacks many of the standard features and functionalities you get from a more...
Shareknowledge's LMS lacks many of the standard features and functionalities you get from a more established company. The software appears to be built by someone whose knowledge of SharePoint exceeded their knowledge of learning management systems. Any issue we have had with the software required a custom update to resolve our issues. Many of the issues were to "fix" basic functionality that is included in other vendor's LMS.
Pros
Shareknowledge is easy integration with an existing SharePoint system. The upload and install implementation was easy, due to the great customer service.
Cons
Unfortunately, that is about where the benefits stop. Shareknowledge as a learning management system is a poor design. Many processes and workflows that are pretty much standard on other company's learning management systems, are muddled with complexity. Something as simple as creating an instructor-led training course is a complex, multistep process. Shareknowledge also has issue with simple tasks like adjusting due dates for an employee. You literally have to create a new personal assignment for an employee just to adjust their due date. Again, not something you have to do in other LMS systems.
Response from Amber
We’re very sorry for any frustration you’ve had with our system. We are very proud of the depth of features and functionality our product provides as documented by the numerous positive reviews of ShareKnowledge. However, we know that on rare occasions things do not always go as planned and we are committed to providing the best customer service to resolve any issues you may have. One of our team members will reach out as soon as possible to assist you with unlimited free training and support.
- Industry: Nonprofit Organization Management
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Chief Learning Strategist
Reviewed on 2017/02/17
Best software support experience than any other product -- LMS and other. Functionality easy for...
Best software support experience than any other product -- LMS and other. Functionality easy for learners. Administrative functionality is answers all needs.
Pros
SharePoint-based which helps learners quickly adapt to the user interface and makes administration a snap. Piggybacks onto Active Directory so learner login was implementation was easy.
Cons
Support team was able to be responsive to all special needs, so really no cons. Just personal taste, the ShareKnowledge GUI is designed for mobile platforms, as well, so some of the GUI elements are larger than I would like - but I'm betting I'm in the minority on that preference.
Response from ShareKnowledge
Thank you for the great review!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Straight forward installation and use.
Reviewed on 2018/03/01
Pros
Dead simple integration with Office suite. Intuitive. Affordable. Great LMS that is Corp-centric (not academia). End user and administrative interfaces are very user-friendly.
Cons
Ability to "extend" or add additional content libraries would be a great addition. Notifications work well, but would be nice to have Instructor's ability to send messages ad-hoc and have the ability to create and use concurrently, multiple Day,Week, Month templates.
Response from ShareKnowledge
Hi Thomas, great feedback. A new Email Participants feature was added to certain admin and trainer screens to make it easier to communicate with groups of users. You can use this feature along with normal automated emails. We can connect to walk you through these new email features that are now available. We can also work with you to set up specific customized email distribution lists or an Announcement web-part to make group communication easier for you. These are standard features that can be enabled anytime. Keth
ShareKnowledge FAQs
Below are some frequently asked questions for ShareKnowledge.Q. What type of pricing plans does ShareKnowledge offer?
ShareKnowledge offers the following pricing plans:
- Starting from:
- Pricing model: Free, Subscription
- Free Trial: Available
Contact ShareKnowledge for pricing details
Q. What are the main features of ShareKnowledge?
We do not have any information about ShareKnowledge features
Q. Who are the typical users of ShareKnowledge?
ShareKnowledge has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does ShareKnowledge support?
ShareKnowledge supports the following languages:
English
Q. Does ShareKnowledge support mobile devices?
ShareKnowledge supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ShareKnowledge integrate with?
ShareKnowledge integrates with the following applications:
BigBlueButton, Cisco Webex, GoToTraining, GoToWebinar, Google Calendar, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Salesforce Sales Cloud
Q. What level of support does ShareKnowledge offer?
ShareKnowledge offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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