ShareKnowledge
About ShareKnowledge
ShareKnowledge is a cloud-based learning management solution which helps small to large businesses create, publish, and share content. Key features include a content library, goal tracking, employee performance assessment, engagement metrics, signature capture, reporting, and analytics.
The platform comes with a dashboard, which lets trainers manage enrollments, update learning modules and monitor course expiration dates. Administrators can use the system to create learning groups, provide role-based access to users and assign personalized plans to employees. ShareKnowledge enables instructors to connect with remote members, organize virtual training, and track activity in real-time.
ShareKnowledge integrates with third-party platforms such as Active Directory, Outlook, WebEx, Lync, GoToMeeting, GoToTraining and AdobeConnect. The platform allows human resource professionals to conduct employee on-boarding and align new hires with company policies through personalized learning catalogs, tests, and quizzes. Managers can use the solution to recognize employee achievements with badges and gamification, as well as collect feedback through surveys.
Images
Not sure about ShareKnowledge?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Moodle
360Learning
iSpring Learn
Teachlr Organizations
Reviews
Already have ShareKnowledge?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Aviation & Aerospace
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ShareKnowledge for SharePoint Review
Reviewed on 2018/11/30
In the short time with ShareKnowledge, the customer support stands out. Our rep is very easy to...
In the short time with ShareKnowledge, the customer support stands out. Our rep is very easy to speak with, understandable in translation from his experience to a novice, and is patient. Their positive behavior is helping our company find the solutions to it's needs.
Pros
The customer support with ShareKnowledge is phenomenal. Our rep came to our location for three days, but shared his expertise that will last for months to come. His professionalism was superb and did not detract from any part of the presentation. He filled a significant cognitive gap training members were previously struggling with. He answered almost every question each student threw his way. If there was a question he couldn't answer, it was something not in his span of control.
Cons
The naming convention and navigating through the different features is not very easy for a newer user to grasp on to. The functions of the software are predominantly there; however, it is a strong effort to navigate between the different tabs/settings.
Response from ShareKnowledge
Thank you for the excellent review.
We understand that the rich features in ShareKnowledge take more time for a training team to master. This is why we are so hands on with our training and support.
Although some clients can simply turn off the advanced features to simply their deployment, we find companies in high compliance environments benefit from these features.
These include hierarchical permission management, version control, SOP/work instruction automation, automated/recurring training and on-the-job checklists. These have been developed in collaboration with our customers in Aerospace, Oil & Gas, Energy and Manufacturing.
It will take time for the training team to be fully comfortable using these new options, but our customers report saving hours in training administration time each week through automation, enhanced intelligence and reporting.
We would love to continue to gather your feedback and suggestions. Your dedicated support rep will be in touch soon
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ShareKnowledge: Worth It or Not?
Reviewed on 2024/09/02
Pros
ShareKnowledge sums up as easy integration with an existing SharePoint system. The main reason is due to the friendly customer service experience with plenty of help during the implementation process.
Cons
There is a complex process involved if attempting to incorporate an instructor led training course for specific employees. Other LMS sytems do not have this issue. In our organization, the process should be very simple since the need for training is periodic.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Lack Basic LMS Functionality
Reviewed on 2018/08/29
Shareknowledge's LMS lacks many of the standard features and functionalities you get from a more...
Shareknowledge's LMS lacks many of the standard features and functionalities you get from a more established company. The software appears to be built by someone whose knowledge of SharePoint exceeded their knowledge of learning management systems. Any issue we have had with the software required a custom update to resolve our issues. Many of the issues were to "fix" basic functionality that is included in other vendor's LMS.
Pros
Shareknowledge is easy integration with an existing SharePoint system. The upload and install implementation was easy, due to the great customer service.
Cons
Unfortunately, that is about where the benefits stop. Shareknowledge as a learning management system is a poor design. Many processes and workflows that are pretty much standard on other company's learning management systems, are muddled with complexity. Something as simple as creating an instructor-led training course is a complex, multistep process. Shareknowledge also has issue with simple tasks like adjusting due dates for an employee. You literally have to create a new personal assignment for an employee just to adjust their due date. Again, not something you have to do in other LMS systems.
Response from ShareKnowledge
We’re very sorry for any frustration you’ve had with our system. We are very proud of the depth of features and functionality our product provides as documented by the numerous positive reviews of ShareKnowledge. However, we know that on rare occasions things do not always go as planned and we are committed to providing the best customer service to resolve any issues you may have. One of our team members will reach out as soon as possible to assist you with unlimited free training and support.
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall Great System with Opportunities for Improvement
Reviewed on 2017/02/17
I have enjoyed working with the ShareKnowledge system so far. I've been working with it for a...
I have enjoyed working with the ShareKnowledge system so far. I've been working with it for a little over six months in a launched capacity at our organization and about a year overall with the system.
It seems like there are some limitations to the system in terms of what it can capably handle right now, but I am reassured that as I (and others) make suggestions the team gets to work on seeing how they can provide the feature I am looking for in a future released version(s) of the system. There are definitely opportunities for improvement when it comes to features and functionality as well as ease of use, but as with anything these things come with time and I am reassured they will get better as customers provide feedback on what works best for them. Some things that seem like they should be easy to navigate take quite a few clicks of the mouse to finish, but with time I am confident the system will find a way to make this process a little bit more efficient. Some of the reports are hard to navigate if you're looking for very specific information, but overall you can almost always manipulate the report to receive what you're looking for. It will be exciting to see how the system continues to develop the features it offers as the time goes by.
As a user it has been fairly easy to navigate through the system and understand how it all works together with a small amount of a learning curve.
The customer support after you've finished launching the system is great, but before that I had a hard time getting in-touch with my project manager. My project manager during the implementation and launch phase would sometimes take 2-3 days to answer a question I had and our official launch of the system to our organization was delayed because of errors on their end not ours, which was frustrating. On the other hand, I have really enjoyed working with my Customer Service Representative. He truly does whatever he can to help solve a problem I am experiencing.
Overall, I would recommend this system to other organizations, but I also would recommend really doing research to find what system is going to work best for your end goal as an organization. Ask yourself, what are you trying to achieve using your Learning Management System? ShareKnowledge is great for delivering E-Learning and staying up to date on compliance related training. If you wish to create SCORM compliant material, you will be required to purchase a third party software.
Pros
Delivery of E-Learning Material
Reminder features for attending training and signing up for training are great
Setting up rules to stay compliant on training
Cons
There is a lot of mouse clicking that needs to be done to complete a task
Pulling reports can be tricky
It would be really nice if a trainer could login to the system and see all of the training their trainees need to complete and go through completing it using the trainers portal instead of having to sign each employee in individually when you want to complete training with them
It is a long process to assign new employees to all of the organizational units they might be apart of... it would be really nice if you could do more than one at a time
Response from ShareKnowledge
Thank you for honest feedback. We are always listening to our customers and improving our product to fit their needs and expectations.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Easy implementation, great support, few technical issues, reporting could use enhancements
Reviewed on 2018/07/30
Pros
Ease of use
Scalability to the entire organization
Very strong technical team supporting the software
Cons
Reporting could use enhancements
It was difficult for management to view their data, just because some of the terminology was confusing.
Dashboarding would be a great enhancement
Response from ShareKnowledge
Hi Matt,
Thanks for the great feedback. We now have easy Manager Reporting by email.
We agree an LMS needs an easy way to keep Managers up to date on critical training details.
ShareKnowledge Dashboards with Manager distributions directly solves this issue and does a whole lot more.
Now Users, Managers and Executives can get customized reporting right to their email inbox on the desired schedule.
These powerful new reports are flexible and easy to use and automate for everyone.
Your representative will reach out to schedule a quick overview call at your convenience.
ShareKnowledge FAQs
Below are some frequently asked questions for ShareKnowledge.Q. What type of pricing plans does ShareKnowledge offer?
ShareKnowledge offers the following pricing plans:
- Starting from: US$3.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Contact ShareKnowledge for pricing details
Q. Who are the typical users of ShareKnowledge?
ShareKnowledge has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ShareKnowledge support?
ShareKnowledge supports the following languages:
English
Q. Does ShareKnowledge support mobile devices?
ShareKnowledge supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ShareKnowledge integrate with?
ShareKnowledge integrates with the following applications:
BigBlueButton, GoTo Training, GoTo Webinar, Google Calendar, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Salesforce Sales Cloud, Webex Suite
Q. What level of support does ShareKnowledge offer?
ShareKnowledge offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for ShareKnowledge.
Online Course Software
