About Psyche Systems

Psyche Systems is a web-based laboratory information management solution, which assists hospitals and private clinical labs with reflex test scheduling, culture accessioning and record locking. Its key features include datasheet monitoring, quality assurance, synoptic reporting and patient management.

Lab managers can use the application to track specimen location, analyze patient history and initiate different testing workflows such as PCR, FISH, karyotyping, immunology and DNA sequencing. Psyche Systems comes with an image management feature, which helps technicians archive and upload digital images or documents to the corresponding cases. Additionally, the dashboard enables users to monitor multiple lab metrics such as quality measurement, turnaround time and client queries in real-time.

Psyche Systems includes an order entry module which helps physicians plan future treatments by examining the patient’s current test report and medical history. The solution’s charge capture functionality lets doctors record CPT code information during treatment and submit bills to insurance companies.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Psyche Systems dashboard screenshot
Psyche Systems test completion status tracking screenshot
Psyche Systems patient data management screenshot
Psyche Systems result manager screenshot
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Psyche Systems video
Psyche Systems screenshot: Psyche Systems dashboard screenshot Psyche Systems screenshot: Psyche Systems test completion status tracking screenshot Psyche Systems screenshot: Psyche Systems patient data management screenshot Psyche Systems screenshot: Psyche Systems result manager screenshot

Features

Total features of Psyche Systems: 14

  • Audit Trail
  • Automatic Notifications
  • Barcode Scanning
  • Client Portal
  • Drag & Drop Interface
  • Fax Management
  • HIPAA Compliance
  • Inventory Management
  • Monitoring
  • Quality Assurance
  • Reporting & Statistics
  • Scheduled Reporting
  • Status Reporting
  • Workflow Management

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Reviews

Overall rating

4,2 /5
(30)
Value for Money
4,1/5
Features
3,9/5
Ease of Use
4/5
Customer Support
4,5/5

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Showing 5 reviews of 30
Jeremy H.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Psyche WindowPath

Reviewed on 2019/02/05

Pros

Functionality and automatic reporting at our disposal. Specimen tracking is a must and WindowPath delivers an excellent product for internal personnel to find and retrieve any specimen needed.

Cons

I would recommend this product to any anatomic or clinical lab company. Psyche is a great company to work with!

Claire S.
Overall rating
  • Industry: Biotechnology
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reference lab LIS

Reviewed on 2020/10/20

We designed our workflow and implemented Psyche in a matter of weeks. Everyone we worked with was...

We designed our workflow and implemented Psyche in a matter of weeks. Everyone we worked with was responsive and resilient during a busy season, and as a team effort we were able to adapt the system to meet our immediate needs. A big plus is knowing some of the upcoming features that will be available in the coming months - Psyche is still growing and improving!

Pros

The sales team at Psyche is an absolute dream team - they were super responsive, communicative, and adapted to our many needs. The software has a surprising number of features and can be adapted by anyone (adapted very quickly if you have the slightest technical experience).

Cons

Some design aspects of the software work slower than we would like, especially relative to the speed that we've accomplished in the rest of our workflow.

Mark R.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Cloud Driven Pathology Software EMR

Reviewed on 2019/08/28

We needed an EMR for a pathology division and had used Psyche for almost two decades so were sold...

We needed an EMR for a pathology division and had used Psyche for almost two decades so were sold on their upgrade options to continue the partnership

Pros

Continued the same environment as previous versions

Cons

Became a much slower product as it grew larger
Cloud environment behind firewalls is very slow compared to direct server system
Aside from a few team members of support with vast knowledge about the product, the main go-to person for the majority of the upgrade was lacking in knowledge and competency

Laurie P.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Microbiology Manager

Reviewed on 2019/05/10

Pros

Easy to navigate. Fairly easy to build new tests. It has quite a bit of flexibility. I currently use Micropath for routine clinical microbiology, but I was able to build PCR panels for our molecular laboratory.
As microbiology changes, I am able to customize Micropath according to CLSI changes, organism nomenclature changes and I have been able to interface Micropath to accessory equipment without the help of middleware. In addition, Micropath is easily interfaced with traditional middleware to susceptibility instruments. The mapping is quite simple and their technical support is responsive.
I have been able to build custom reports that help with IQCP. The reports I use also allow me monitor the all aspects of the workflow in the lab. Audit trails are easy to review and they keep the accountable.
Antibiograms are easy to build. The antibiogram are customizable as well.

Cons

Occasionally Micropath is "slow". No one is able to identify why. Occasionally tech support is slow to get back to you. Our initial training on the system was minimal to say the least, as a result we more or less were self taught. Some customization is "free" other customizations can have a small but significant fee associated with them, you just never know.

Marissa S.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Outstanding, Reliable Product

Reviewed on 2019/05/10

Psyche systems has been attentive to our needs. The customer service we receive has been great....

Psyche systems has been attentive to our needs. The customer service we receive has been great. The product has been reliable and consistent over my 10 years using it. It is a great product.

Pros

This software is easy to use, customizable, reliable and has been consistent. I have been using this product for 10 years and have never had an issue that wasn't resolved immediately and to my satisfaction.

Cons

The only potential difficulty I may find down the road is that I am using a query that is no longer supported because a new product is available. I am continuing to use the old version because it still works and meets our needs at this time. I have no doubt that Psyche will provide support on the new platform if and when I need to use it.

Showing 5 reviews of 30 Read all reviews

Psyche Systems FAQs

Below are some frequently asked questions for Psyche Systems.

Psyche Systems offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Psyche Systems for pricing details

Psyche Systems offers the following features:

  • Audit Trail
  • Data Security
  • Fax Management
  • Inventory Management
  • Order Taking
  • Reporting & Statistics
  • Workflow Management

Psyche Systems has the following typical customers:

Mid Size Business

Psyche Systems supports the following languages:

English

We do not have any information about what devices Psyche Systems supports

We do not have any information about what integrations Psyche Systems has

Psyche Systems offers the following support options:

Phone Support, Online Support, Knowledge Base

Related categories

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