Psyche Systems

Web-based laboratory information management

4,2 /5 (30 reviews) Write a Review!

Psyche Systems Overview

What is Psyche Systems?

Psyche Systems is a web-based laboratory information management solution, which assists hospitals and private clinical labs with reflex test scheduling, culture accessioning and record locking. Its key features include datasheet monitoring, quality assurance, synoptic reporting and patient management.

Lab managers can use the application to track specimen location, analyze patient history and initiate different testing workflows such as PCR, FISH, karyotyping, immunology and DNA sequencing. Psyche Systems comes with an image management feature, which helps technicians archive and upload digital images or documents to the corresponding cases. Additionally, the dashboard enables users to monitor multiple lab metrics such as quality measurement, turnaround time and client queries in real-time.

Psyche Systems includes an order entry module which helps physicians plan future treatments by examining the patient’s current test report and medical history. The solution’s charge capture functionality lets doctors record CPT code information during treatment and submit bills to insurance companies.

Psyche Systems Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Psyche Systems for pricing details


Psyche Systems Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Psyche Systems dashboard screenshot
Psyche Systems test completion status tracking screenshot
Psyche Systems patient data management screenshot
Psyche Systems result manager screenshot
Psyche Systems video Psyche Systems screenshot: Psyche Systems dashboard screenshot Psyche Systems screenshot: Psyche Systems test completion status tracking screenshot Psyche Systems screenshot: Psyche Systems patient data management screenshot Psyche Systems screenshot: Psyche Systems result manager screenshot

Psyche Systems Reviews

Psyche Systems Reviews

Overall rating
4,2
/
5
Excellent
12

Very good
12

Average
5

Poor
1

Terrible
0

Value for Money
4,1
Features
3,9
Ease of Use
4
Customer Support
4,5
80% recommended this app
Jeremy H.

Psyche WindowPath


Claire S.

Reference lab LIS

We designed our workflow and implemented Psyche in a matter of weeks. Everyone we worked with was responsive and resilient during a busy season, and as a team effort we were able to adapt the system to meet our immediate needs. A big plus is knowing some of the upcoming features that will be available in the coming months - Psyche is still growing and improving!


Mark R.

Cloud Driven Pathology Software EMR

We needed an EMR for a pathology division and had used Psyche for almost two decades so were sold on their upgrade options to continue the partnership


Laurie P.

Microbiology Manager


Marissa S.

Outstanding, Reliable Product

Psyche systems has been attentive to our needs. The customer service we receive has been great. The product has been reliable and consistent over my 10 years using it. It is a great product.


Jeremy H.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Psyche WindowPath

Used Daily for 1-5 months
Reviewed on 2019/02/05
Review Source: Capterra

Pros

Functionality and automatic reporting at our disposal. Specimen tracking is a must and WindowPath delivers an excellent product for internal personnel to find and retrieve any specimen needed.

Cons

I would recommend this product to any anatomic or clinical lab company. Psyche is a great company to work with!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Claire S.
Industry: Biotechnology
Company size: 11-50 Employees

Reference lab LIS

Used Daily for 1-5 months
Reviewed on 2020/10/20
Review Source: Capterra

We designed our workflow and implemented Psyche in a matter of weeks. Everyone we worked with was responsive and resilient during a busy season, and as a team effort we were able to adapt the system to meet our immediate needs. A big plus is knowing some of the upcoming features that will be available in the coming months - Psyche is still growing and improving!

Pros

The sales team at Psyche is an absolute dream team - they were super responsive, communicative, and adapted to our many needs. The software has a surprising number of features and can be adapted by anyone (adapted very quickly if you have the slightest technical experience).

Cons

Some design aspects of the software work slower than we would like, especially relative to the speed that we've accomplished in the rest of our workflow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Mark R.
Industry: Hospital & Health Care
Company size: 1 001-5 000 Employees

Cloud Driven Pathology Software EMR

Used Daily for 2+ years
Reviewed on 2019/08/28
Review Source: Capterra

We needed an EMR for a pathology division and had used Psyche for almost two decades so were sold on their upgrade options to continue the partnership

Pros

Continued the same environment as previous versions

Cons

Became a much slower product as it grew larger
Cloud environment behind firewalls is very slow compared to direct server system
Aside from a few team members of support with vast knowledge about the product, the main go-to person for the majority of the upgrade was lacking in knowledge and competency

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Laurie P.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Microbiology Manager

Used Daily for 2+ years
Reviewed on 2019/05/10
Review Source: Capterra

Pros

Easy to navigate. Fairly easy to build new tests. It has quite a bit of flexibility. I currently use Micropath for routine clinical microbiology, but I was able to build PCR panels for our molecular laboratory.
As microbiology changes, I am able to customize Micropath according to CLSI changes, organism nomenclature changes and I have been able to interface Micropath to accessory equipment without the help of middleware. In addition, Micropath is easily interfaced with traditional middleware to susceptibility instruments. The mapping is quite simple and their technical support is responsive.
I have been able to build custom reports that help with IQCP. The reports I use also allow me monitor the all aspects of the workflow in the lab. Audit trails are easy to review and they keep the accountable.
Antibiograms are easy to build. The antibiogram are customizable as well.

Cons

Occasionally Micropath is "slow". No one is able to identify why. Occasionally tech support is slow to get back to you. Our initial training on the system was minimal to say the least, as a result we more or less were self taught. Some customization is "free" other customizations can have a small but significant fee associated with them, you just never know.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Marissa S.
Industry: Hospital & Health Care
Company size: 501-1 000 Employees

Outstanding, Reliable Product

Used Daily for 2+ years
Reviewed on 2019/05/10
Review Source: Capterra

Psyche systems has been attentive to our needs. The customer service we receive has been great. The product has been reliable and consistent over my 10 years using it. It is a great product.

Pros

This software is easy to use, customizable, reliable and has been consistent. I have been using this product for 10 years and have never had an issue that wasn't resolved immediately and to my satisfaction.

Cons

The only potential difficulty I may find down the road is that I am using a query that is no longer supported because a new product is available. I am continuing to use the old version because it still works and meets our needs at this time. I have no doubt that Psyche will provide support on the new platform if and when I need to use it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
7,8/10
Based on 30 user ratings
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Psyche Systems Pricing

Psyche Systems Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Psyche Systems for pricing details

Contact Psyche Systems for pricing details

Value for Money
4,1/5
Based on 30 user ratings
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Psyche Systems Features

Psyche Systems Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
3,9/5
Based on 30 user ratings
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Categories

Additional information for Psyche Systems

Additional information for Psyche Systems

Key features of Psyche Systems

  • Audit Trail
  • Data Security
  • Fax Management
  • Inventory Management
  • Order Taking
  • Reporting & Statistics
  • Workflow Management

Psyche Systems FAQs

Psyche Systems FAQs

Below are some frequently asked questions for Psyche Systems.

Q. What type of pricing plans does Psyche Systems offer?

Psyche Systems offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Psyche Systems for pricing details

Q. What are the main features of Psyche Systems?

Psyche Systems offers the following features:

  • Audit Trail
  • Data Security
  • Fax Management
  • Inventory Management
  • Order Taking
  • Reporting & Statistics
  • Workflow Management

Q. Who are the typical users of Psyche Systems?

Psyche Systems has the following typical customers:

Mid Size Business

Q. What languages does Psyche Systems support?

Psyche Systems supports the following languages:

English

Q. What type of pricing plans does Psyche Systems offer?

Psyche Systems has the following pricing plans:

Subscription

Q. Does Psyche Systems support mobile devices?

We do not have any information about what devices Psyche Systems supports

Q. What other apps does Psyche Systems integrate with?

We do not have any information about what integrations Psyche Systems has

Q. What level of support does Psyche Systems offer?

Psyche Systems offers the following support options:

Phone Support, Online Support, Knowledge Base