About Parcel Tracker

Internal parcel tracking software for residential, student housing, co-working offices, universities and more. Quickly scan packages received at the reception/mailroom using a smartphone camera, automatically notify recipients and collect their e-signatures for proof-of-pickup. Works with all couriers and hand-written parcel labels.

Key benefits of Parcel Tracker

- Accurately log and track all packages in and out of the reception/mailroom
- Staff will spend 70% less time dealing with packages
- Over 60% of packages picked up within a day, reducing clutter at the front desk
- Never lose a parcel again
- Realtime email/text notifications are the preferred services offered by buildings for their residents (Based on Research)

Devices

Business size

S M L

Markets

Australia, Canada, Germany, United Kingdom, United States

Supported Languages

English

Images

Quickly scan inbound parcels
Collect e-signatures for proof of collection/delivery
Notify multiple residents in one go
Have multiple front of house users for added security and accountability
View 5 more
Parcel Tracker video
Parcel Tracker screenshot: Quickly scan inbound parcels Parcel Tracker screenshot: Collect e-signatures for proof of collection/delivery Parcel Tracker screenshot: Notify multiple residents in one go Parcel Tracker screenshot: Have multiple front of house users for added security and accountability

Features

Total features of Parcel Tracker: 16

  • Alerts / Escalation
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Customizable Branding
  • Digital Signature
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Live Chat
  • Order Tracking
  • Package Tracking
  • Purchasing & Receiving
  • Real Time Notifications
  • Signature Capture

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Reviews

Overall rating

4,9 /5
(24)
Value for Money
4,9/5
Features
4,9/5
Ease of Use
5/5
Customer Support
4,7/5

Already have Parcel Tracker?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 24
Nadal S.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Parcel Tracker is Simple and Time efficient

Reviewed on 2020/03/17

Tracking all of my parcels, delivery and packages for my business and personal use.

Tracking all of my parcels, delivery and packages for my business and personal use.

Pros

Our concierge at the reception saves so much of time by using the Parcel Tracker, it's very simple to use and the service has been amazing. The system was very easy to install and the customer support has been 5 stars!
Love using the Parcel Tracker and will highly recommend it to everyone!

Cons

I wish the software was implement on many more buildings in UK so I can use one unique solution for everything.

Greg S.
Overall rating
  • Industry: Real Estate
  • Company size: 501-1┬á000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Mail Room Game Changer...

Reviewed on 2020/11/09

Our experience has been great. The team behind Parcel Tracker have been a pleasure to work with and...

Our experience has been great. The team behind Parcel Tracker have been a pleasure to work with and are the sort of open-minded individuals who take the time to understand what our specific needs are. They are also incredibly efficient in handling any issues when they arise, implementing quick fixes with no need for follow-up.

Pros

This software has completely streamlined our process, freeing up time for our front-of-house teams, as well as providing our residents with a quick and easy parcel collection process. It is very intuitive meaning it can be implemented and trained out quickly with little disruption to daily operational processes.

Cons

There isn't anything I dislike, however there is probably scope for additional tools... But I know Deepfinity are already looking at these.

Response from Deepfinity

Thank you for the great feedback. We'll keep you posted as our new tools come out!

Gemma P.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Made our life much easier!

Reviewed on 2021/03/05

The product is very simple however, has solved a big issue for us in handling 100's of parcels in a...

The product is very simple however, has solved a big issue for us in handling 100's of parcels in a week.

The tech support has been excellent - a process made simple - would definitely recommend!

Pros

Very user friendly. Parcel Tracker has increased productivity as teams are not spending time processing parcels in the same way.
The software has made the process much smoother for our students to collect parcels as they are instantly notified of how many parcels they have in reception with a full log.
Great product!

Cons

Cannot fault the product as it has made our life easier.

Alexandros T.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Parcel Tracker Review

Reviewed on 2021/03/10

It is so easy to use, and so convenient. Makes the task so much faster and enjoyable.

It is so easy to use, and so convenient. Makes the task so much faster and enjoyable.

Pros

It is so easy to search a resident on the system, and seamlessly scan and notify them of any parcels they have recieved.

Cons

The design, and the speed. My workplace has a very good broadband, however parcel tracker is still quite slow sometimes. So maybe a boost would be good.

Liam D.
Overall rating
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Parcel Tracker Review

Reviewed on 2021/03/05

Pros

Being able to automatically scan parcels, instead of having to individually write out each parcel that was delivered has made such a positive impact - it has made it a lot more efficient and less time consuming when having to deal with parcels.
The integration process was incredibly easy, after create a list of names, rooms and email address, just being able to import it all in was very easy.

Cons

We have had a couple of issues in which an email hadn't been sent out to the recipient, or the parcel wasn't scanning at all, but there was always a work around for this.

Showing 5 reviews of 24 Read all reviews

Parcel Tracker FAQs

Below are some frequently asked questions for Parcel Tracker.

Parcel Tracker offers the following pricing plans:

  • Starting from: US$30,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is available on a monthly subscription basis, starting from $30 based on the building size.

We do not have any information about Parcel Tracker features

Parcel Tracker has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Parcel Tracker supports the following languages:

English

Parcel Tracker supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Parcel Tracker has

Parcel Tracker offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Parcel Tracker.