Parcel Tracker Mailroom

Parcel Tracker Mailroom

Mailroom management software for businesses of all sizes

About Parcel Tracker Mailroom

Internal parcel tracking software for residential, student housing, co-working offices, universities and more. Quickly scan packages received at the reception/mailroom using a smartphone camera, automatically notify recipients and collect their e-signatures for proof-of-pickup. Works with all couriers and hand-written parcel labels.


Key benefits of Parcel Tracker Mailroom

- Accurately log and track all packages in and out of the reception/mailroom
- Staff will spend 70% less time dealing with packages
- Over 60% of packages picked up within a day, reducing clutter at the front desk
- Never lose a parcel again
- Realtime email/text notifications are the preferred services offered by buildings for their residents (Based on Research)


Images

Parcel Tracker Mailroom Software - Quickly scan inbound parcels
Parcel Tracker Mailroom Software - Collect e-signatures for proof of collection/delivery
Parcel Tracker Mailroom Software - Notify multiple residents in one go
Parcel Tracker Mailroom Software - Have multiple front of house users for added security and accountability
View 5 more
Parcel Tracker Mailroom video
Parcel Tracker Mailroom Software - Quickly scan inbound parcels
Parcel Tracker Mailroom Software - Collect e-signatures for proof of collection/delivery
Parcel Tracker Mailroom Software - Notify multiple residents in one go
Parcel Tracker Mailroom Software - Have multiple front of house users for added security and accountability

Not sure about Parcel Tracker Mailroom? Compare with a popular alternative

Parcel Tracker Mailroom

4,8 (148)
VS.
Highly reviewed

Starting Price

US$130,00
month
US$99,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

13
28

Integrations

No integrations found
8

Ease of Use

4,9 (148)
4,9 (550)

Value for Money

4,7 (148)
4,8 (550)

Customer Service

4,8 (148)
4,8 (550)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,8 /5
(148)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
4,9/5
Customer Support
4,8/5

Already have Parcel Tracker Mailroom?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 148
Alyssa
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Parcel Tracker Review

Reviewed on 2021/06/18

Great customer service, [SENSITIVE CONTENT HIDDEN] always sorts issues quickly and with ease.
Overal...

Great customer service, [SENSITIVE CONTENT HIDDEN] always sorts issues quickly and with ease.
Overall the app is super easy to sue and has great extra features

Pros

Easy to use and helpful functions such as images or parcels and can pull though signatures form previously accepted parcels which is superful.

Cons

Updates in the past have caused a bit of trouble with logging out/re-scanning already scanned parcels, however this seems to been fixed over the past year

Liam
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Parcel Tracker Review

Reviewed on 2021/03/05

Pros

Being able to automatically scan parcels, instead of having to individually write out each parcel that was delivered has made such a positive impact - it has made it a lot more efficient and less time consuming when having to deal with parcels.
The integration process was incredibly easy, after create a list of names, rooms and email address, just being able to import it all in was very easy.

Cons

We have had a couple of issues in which an email hadn't been sent out to the recipient, or the parcel wasn't scanning at all, but there was always a work around for this.

Daniel
Overall rating
  • Industry: Hospitality
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Great software when it works but

Reviewed on 2023/03/06

Pros

Great when it comes to receipenent collection

Cons

Booking parcels in can sometimes double scan or send notifications to wrong perso

Timur
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent service. Saves our reception a lot of time

Reviewed on 2020/03/10

Our experience with Parcel Tracker was simply 'Plug in and Forget'. Probably the most seamless...

Our experience with Parcel Tracker was simply 'Plug in and Forget'. Probably the most seamless installation process we have ever seen.

Pros

I think by far the best two things about this service are 1) customer service. [SENSITIVE CONTENT HIDDEN] has been extremely patient with us and helpful. 2) Being able to track multiple carriers with one app is so easy with Parcel Tracker.

Cons

App seems to be in early development and some features we would like to have are not currently implemented. The team is passionate and seems to be working hard, so we feel positive about this apps progress.

Melissa
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommend

Reviewed on 2021/06/18

I was highly impressed. When ever i needed help i always received a prompt response regardless we...

I was highly impressed. When ever i needed help i always received a prompt response regardless we are all on way different time zones. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were FANTASTIC!

Pros

My favorite thing about parcel tracker was that i could scan the name on the package and it would find the correct person as well as scanning the tracking number to identify what it was. It was super easy to send emails track what was still sitting as well as send a follow up email letting them know they had a package waiting.

Cons

The only issue i had was we used multiple devices and computers so they didnt always sync but how we fixed this was to log out and log back in a few times a week so that way it would always be correct.

Showing 5 reviews of 148 Read all reviews

Parcel Tracker Mailroom FAQs

Below are some frequently asked questions for Parcel Tracker Mailroom.

Parcel Tracker Mailroom offers the following pricing plans:

  • Starting from: US$130,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is available on a monthly subscription basis, starting from $30 based on the building size.

Parcel Tracker Mailroom has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Parcel Tracker Mailroom supports the following languages:

English

Parcel Tracker Mailroom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Parcel Tracker Mailroom has

Parcel Tracker Mailroom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Parcel Tracker Mailroom.