HoldMyTicket

About HoldMyTicket
HoldMyTicket is a cloud-based event ticketing and box office management solution which aids businesses in organizing and carrying out events. It offers modules for event ticketing, box office management, and customer relations management. Designed for businesses that manage events such as concerts, festivals, tours, sports, and more, HoldMyTicket can be customized to suit any event from a small networking meeting to a large-scale concert.
The HoldMyTicket platform offers three unique products to help businesses manage their event; Spark for online ticketing, Swarm mobile box office, and Shift for customer relations management. Across the three products, the platform offers features including reserved seating management, email marking, ticket scanning, live attendance reporting, season ticket and multi-ticket management, admission control, and third party integrations.
HoldMyTicket can be used on any device, including tablets and mobile devices, in order to facilitate events management on-the-go and provide a fully mobile box office and check-in service. Users can manage walk-up sales and accept cash, check, and credit card payments on the spot. HoldMyTicket also functions in offline mode so that no data is lost when an internet connection is not available.
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- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
They Do What They Say and More
Reviewed on 2019/05/17
They under promise and over perform. The team at HMT is an absolute pleasure to work with and I...
They under promise and over perform. The team at HMT is an absolute pleasure to work with and I couldn't ask for a better ticketing partner. So glad that we chose them over the "Big Guys" in the ticketing industry. 5 Stars all day!
Pros
Consistent quality product and service from their staff. They always answer their phones and return emails.
Cons
Hard to come up with something here. There are more things I wish it did but they are willing to integrate or build API's and they are always agile.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hold My Ticket excels for our ticketing and nonprofit needs.
Reviewed on 2024/11/27
Magnificent - a great deal of customized features. We do not charge ticket fees and our patrons...
Magnificent - a great deal of customized features. We do not charge ticket fees and our patrons love that feature.
Pros
Years of service and functionality without an interruption.
Cons
Need ability to put single seats on hold.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy way to coordinate group tickets
Reviewed on 2021/07/27
Its definitely easy to sell tickets for events. The user experience is very simple and streamlined.
Its definitely easy to sell tickets for events. The user experience is very simple and streamlined.
Pros
This site was pretty easy to navigate and locate the tickets that I needed. It is especially useful for us with virtual events. I like how they send updates, each time a ticket is purchased.
Cons
There are not many cons, but maybe it would be easier to see the total number of tickets sold for a certain event, if there was a specific page on the site that tracks it.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I strongly recommend HMT!
Reviewed on 2024/12/06
Exceptional! They have grown with my tour company and become a huge part of our tram.
Exceptional! They have grown with my tour company and become a huge part of our tram.
Pros
HMT has proven to be an incredible asset for my tour business. Our customers love the HMT experience, ticket purchasing is easy and efficient. I also HMT for events that I organize. Again, exceptional service and ease of use for those buying tickets to my events.
Cons
Nothing to say here. HMT gets the job done every time, all the time.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Holdmyticket review
Reviewed on 2019/05/18
My overall experience with Holdmyticket has been extremely positive - hands on customer service...
My overall experience with Holdmyticket has been extremely positive - hands on customer service second to none. The pricing also is very competitive.
Pros
There are so many features I like about this software. I like how simple it is to use. We appreciate the live ticketing purchase updates, The ease of which we can capture our repeat customers data. I like that I can build an event from my Iphone (if I need to) in a very short time. We can repeat events easily. It builds facebook events for us. I could go on and on but I like that the features are not hidden or hard to find- there are a probably over a hundred things the software can do for you and it's all self explanatory and simple to use.
Cons
I really have to think about this, but I would like to be able to manipulate the title of the events a little easier (font sizing, Italics, bold font, etc.) Other than that I honestly can't think of anything.
HoldMyTicket FAQs
Below are some frequently asked questions for HoldMyTicket.Q. What type of pricing plans does HoldMyTicket offer?
HoldMyTicket offers the following pricing plans:
- Free Trial: Available
HoldMyTicket gives the option to take on the whole cost, partial cost, or pass the cost on to ticket buyers.
Q. Who are the typical users of HoldMyTicket?
HoldMyTicket has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does HoldMyTicket support?
HoldMyTicket supports the following languages:
English
Q. Does HoldMyTicket support mobile devices?
HoldMyTicket supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HoldMyTicket integrate with?
We do not have any information about what integrations HoldMyTicket has
Q. What level of support does HoldMyTicket offer?
HoldMyTicket offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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