About HoldMyTicket

HoldMyTicket is a cloud-based event ticketing and box office management solution which aids businesses in organizing and carrying out events. It offers modules for event ticketing, box office management, and customer relations management. Designed for businesses that manage events such as concerts, festivals, tours, sports, and more, HoldMyTicket can be customized to suit any event from a small networking meeting to a large-scale concert.

The HoldMyTicket platform offers three unique products to help businesses manage their event; Spark for online ticketing, Swarm mobile box office, and Shift for customer relations management. Across the three products, the platform offers features including reserved seating management, email marking, ticket scanning, live attendance reporting, season ticket and multi-ticket management, admission control, and third party integrations.

HoldMyTicket can be used on any device, including tablets and mobile devices, in order to facilitate events management on-the-go and provide a fully mobile box office and check-in service. Users can manage walk-up sales and accept cash, check, and credit card payments on the spot. HoldMyTicket also functions in offline mode so that no data is lost when an internet connection is not available.

Pricing starting from:

US$0,01/one-time

  • Free Trial
  • One Time License
  • Free Version

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$0,01/one-time

  • Free Trial
  • One Time License
  • Free Version

Images

HoldMyTicket attendance tracking for events
HoldMyTicket ticket barcode scanning
HoldMyTicket attendee check-in
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HoldMyTicket video
HoldMyTicket screenshot: HoldMyTicket attendance tracking for events HoldMyTicket screenshot: HoldMyTicket ticket barcode scanning HoldMyTicket screenshot: HoldMyTicket attendee check-in

Features

Total features of HoldMyTicket: 84

  • API
  • Alerts/Notifications
  • Artist Management
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Management
  • Check Processing
  • Concessions Management
  • Conferences/Conventions
  • Content Library
  • Content Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Management
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drip Campaigns
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • For Music Festivals
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Ticketing
  • Multi-Channel Marketing
  • Multi-Event
  • Multi-Facility
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Analytics
  • Receipt Management
  • Refund Management
  • Registration Management
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Management
  • Sales Management
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Staff Management
  • Staff Scheduling
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Vendor Management
  • Visual Analytics
  • Website Integration
  • Website Management
  • Widgets

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Reviews

Overall rating

5 /5
(7)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

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Showing 5 reviews of 7
Ron P.
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

They Do What They Say and More

Reviewed on 2019/05/17

They under promise and over perform. The team at HMT is an absolute pleasure to work with and I...

They under promise and over perform. The team at HMT is an absolute pleasure to work with and I couldn't ask for a better ticketing partner. So glad that we chose them over the "Big Guys" in the ticketing industry. 5 Stars all day!

Pros

Consistent quality product and service from their staff. They always answer their phones and return emails.

Cons

Hard to come up with something here. There are more things I wish it did but they are willing to integrate or build API's and they are always agile.

Gregg W.
Overall rating
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Ticketing System

Reviewed on 2019/05/21

Have been using HMT for about 7 years as my only ticketing/gate point of sale and have never...

Have been using HMT for about 7 years as my only ticketing/gate point of sale and have never considered switching to one of the others that constantly send emails with reasons to use their system. HMT's software is simple to use no matter the size of the venue and in the rare occasion that we've needed any type of support, a HMT rep has always been there to help out. I would recommend HMT to anyone looking for an easy, hassle-free ticketing software with exceptional customer support!

Pros

Easy to use, direct integration with my website and the fantastic support that we have received on the very rare occasion that we've needed it.

Cons

The only improvement that I can think of would be a better real time ticket purchase report to share with promoters. Emails are sent after every ticket purchase, but that email doesn't include the total number of tickets sold for a given event.

Garrett C.
Overall rating
  • Industry: Entertainment
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Holdmyticket review

Reviewed on 2019/05/18

My overall experience with Holdmyticket has been extremely positive - hands on customer service...

My overall experience with Holdmyticket has been extremely positive - hands on customer service second to none. The pricing also is very competitive.

Pros

There are so many features I like about this software. I like how simple it is to use. We appreciate the live ticketing purchase updates, The ease of which we can capture our repeat customers data. I like that I can build an event from my Iphone (if I need to) in a very short time. We can repeat events easily. It builds facebook events for us. I could go on and on but I like that the features are not hidden or hard to find- there are a probably over a hundred things the software can do for you and it's all self explanatory and simple to use.

Cons

I really have to think about this, but I would like to be able to manipulate the title of the events a little easier (font sizing, Italics, bold font, etc.) Other than that I honestly can't think of anything.

Max K.
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Truly Fantastic Product!

Reviewed on 2019/06/04

HoldMyTicket has been instrumental in allowing me to easily expand my show offerings and the...

HoldMyTicket has been instrumental in allowing me to easily expand my show offerings and the technical support and customer service has been phenomenal when I have requested assistance!

Pros

A custom website built just for me and an Intuitive backend with a host of excellent features. The ticketing side for my customers is easy to use and setting up events is very straight forward.

Cons

It would be great to have a little more control over the analytics regarding individual event tracking/page tracking as well as some sort of real time notifications via text or email as tickets are being purchased. It would also be great to have a way to globally update times and dates as needed for repeat events.

Jesse H.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game changer for us!

Reviewed on 2019/05/22

I trust HoldMyTicket. They are easy to work with and they genuinely care about how they can make...

I trust HoldMyTicket. They are easy to work with and they genuinely care about how they can make things easier for us.

Pros

Ticketing software is intuitive and easy to use. It was a total game changer for our tour company. HoldMyTicket definitely upped our game and gave us a more professional platform for our customers. We often get compliments about how easy it is to purchase tickets.

Cons

We don't have anything negative to say about this software.

Showing 5 reviews of 7 Read all reviews

HoldMyTicket FAQs

Below are some frequently asked questions for HoldMyTicket.

HoldMyTicket offers the following pricing plans:

  • Starting from: US$0,01/one-time
  • Pricing model: One Time License, Free
  • Free Trial: Available

We charge a small service fee which 90% of our patrons pass on to their patrons. HoldMyTicket gives you the option to take on the whole cost, partial cost, or pass the cost on to ticket buyers.

We do not have any information about HoldMyTicket features

HoldMyTicket has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

HoldMyTicket supports the following languages:

English

HoldMyTicket supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations HoldMyTicket has

HoldMyTicket offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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