Unduit Wireless

Corporate mobile device management solution

4,8 /5 (12 reviews) Write a Review!

Unduit Wireless Overview

What is Unduit Wireless?

Unduit Wireless is a corporate mobile device management solution that helps mid-sized to large enterprises manage the repair process for employee devices. Unduit provides companies with repair, recycle, and buyback services, which extends the life of assets, improves productivity and reduces downtime.

Unduit's key features include secure data management, usage reporting, order management, and shipment tracking. Users can place repair orders, submit invoices, and track order shipments all from one centralized platform. Unduit also offers a loaner device pool for the technical staff to replace broken mobile devices and maintain the reliability of field services across the organization. Plus, teams can use the Insights Center module to generate reports based on mobile portfolio usage and facilitate decision making for ensuring cost control.

The post-purchase lifecycle management tool comes with a wallet functionality to streamline self-fund repair programs for improving the operational efficiency of the field service workforce. The end-to-end solution stores sensitive corporate data in a unified repository and provide restricted access to devices in official custody.

Unduit Wireless Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Contact Unduit Wireless for pricing details.


Unduit Wireless Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Unduit Wireless applications
Unduit Wireless repair orders
Unduit Wireless reporting
Unduit Wireless integrated marketplace
Unduit Wireless video Unduit Wireless video Unduit Wireless screenshot: Unduit Wireless applications Unduit Wireless screenshot: Unduit Wireless repair orders Unduit Wireless screenshot: Unduit Wireless reporting Unduit Wireless screenshot: Unduit Wireless integrated marketplace

Unduit Wireless Reviews

Unduit Wireless Reviews

Overall rating
4,8
/
5
Excellent
10

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,6
Features
4,9
Ease of Use
4,9
Customer Support
4,7
100% recommended this app
Alok J.

Excellent Total Customer Experience


Faiza S.

Drives value day one, on-boarded users in less than 2 wks, needs more apps on the platform

Overall experience has been great. We are already starting to see business outcomes based on which we opted for the software i.e. Tighter device security compliance ( big for us), improved employee productivity and significant savings from buy-back and repair program


Traci C.

If you can't get to an Apple Store....

We use it for our sales field who use iOS devices exclusively. Repairs and battery replacements are quick and easy.


Derek M.

Absolute game changer!

Unduit allows us to expedite device repairs from 13 different branches around the country. They make the logistics of gettings devices to and from repair centers easy and cost-effective. We tried using local shops for a while, but it was a nightmare.


David C.

Using Unduit as a Repair Service


Alok J.
Industry: Education Management
Company size: 11-50 Employees

Excellent Total Customer Experience

Used Monthly for 2+ years
Reviewed on 2019/07/24
Review Source: Capterra

Pros

- Full Life Cycle View
- Point of Contact at all steps
- Economical
- Intuitive
- Excellent back-end support

Cons

Nothing yet

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Faiza S.
Industry: Financial Services
Company size: 10 000+ Employees

Drives value day one, on-boarded users in less than 2 wks, needs more apps on the platform

Used Weekly for 6-12 months
Reviewed on 2019/07/23
Review Source: Capterra

Overall experience has been great. We are already starting to see business outcomes based on which we opted for the software i.e. Tighter device security compliance ( big for us), improved employee productivity and significant savings from buy-back and repair program

Pros

No upfront costs for software platform and pay as you go
The apps based platform makes it very easy to use; we only did three one hour training sessions across various timezones for national roll out
The software allows setup for offices spread nationally with support for virtual employees all over US
Enhanced device security leading to audit compliance
HOt swap overnight replacements of devices for our management was a must
Lastly, massive savings from repairs and disposition of devices

Cons

So far haven't run into any technical or service related issues. However I can see how there is a need to add more apps to the ecosystem to drive end to end management of devices
Not having an ability to integrate into our ticketing system yet
Single Sign On will be very helpful in driving enhanced user experience

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Traci C.
Industry: Pharmaceuticals
Company size: 201-500 Employees

If you can't get to an Apple Store....

Used Monthly for 1+ year
Reviewed on 2019/07/23
Review Source: Capterra

We use it for our sales field who use iOS devices exclusively. Repairs and battery replacements are quick and easy.

Pros

It has a great GUI and is extremely easy to use

Cons

There isn't anything I don't like about this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Derek M.
Industry: Transportation/Trucking/Railroad
Company size: 1 001-5 000 Employees

Absolute game changer!

Used Daily for 1+ year
Reviewed on 2019/07/22
Review Source: Capterra

Unduit allows us to expedite device repairs from 13 different branches around the country. They make the logistics of gettings devices to and from repair centers easy and cost-effective. We tried using local shops for a while, but it was a nightmare.

Pros

Makes it extremely easy to track devices being repaired and also keep track of the cost center that needs to be charged for the repair.

Cons

Honestly, there is nothing I would change, I just wish end-users would stop breaking devices.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David C.
Industry: Chemicals
Company size: 5 001-10 000 Employees

Using Unduit as a Repair Service

Used Weekly for 1+ year
Reviewed on 2019/07/18
Review Source: Capterra

Pros

The new dashboard is very easy to navigate. They make it very straight forward and simple.

Cons

Sometimes the orders get confused or delayed, but that does not happen very often at all.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 12 user ratings
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Unduit Wireless Pricing

Unduit Wireless Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Contact Unduit Wireless for pricing details.

Contact Unduit Wireless for pricing details.

Value for Money
4,6/5
Based on 12 user ratings
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Unduit Wireless Features

Unduit Wireless Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,9/5
Based on 12 user ratings
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Categories

Additional information for Unduit Wireless

Additional information for Unduit Wireless

Key features of Unduit Wireless

  • Inventory Management
  • Procurement Management

Unduit Wireless FAQs

Unduit Wireless FAQs

Below are some frequently asked questions for Unduit Wireless.

Q. What type of pricing plans does Unduit Wireless offer?

Unduit Wireless offers the following pricing plans:

Pricing model: Free, Subscription

Free Trial: Available

Contact Unduit Wireless for pricing details.

Q. What are the main features of Unduit Wireless?

Unduit Wireless offers the following features:

  • Inventory Management
  • Procurement Management

Q. Who are the typical users of Unduit Wireless?

Unduit Wireless has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Unduit Wireless support?

Unduit Wireless supports the following languages:

English

Q. What type of pricing plans does Unduit Wireless offer?

Unduit Wireless has the following pricing plans:

Free, Subscription

Q. Does Unduit Wireless support mobile devices?

We do not have any information about what devices Unduit Wireless supports

Q. What other apps does Unduit Wireless integrate with?

Unduit Wireless integrates with the following applications:

STACK

Q. What level of support does Unduit Wireless offer?

Unduit Wireless offers the following support options:

Phone Support, Online Support, Knowledge Base