TravelWorks

Reservation, accounting and marketing for travel agencies

About TravelWorks

TravelWorks is a cloud-based back office solution, which helps travel agencies of all sizes with reservations and accounting. Key features include invoicing, customer relationship management, marketing analytics, insurance offers, audience segmentation and role-based access.

The TravelWorks platform comes with an online booking engine, which enables customers and staff to search for packages in specific locations and filter results by price range, hotel rankings, amenities, activities and more. Administrators can use the invoicing tool to automate the invoice creation process, configure rules and preferences, and make real-time adjustments when adding new products. Marketing teams can use this system to run email campaigns and send personalized messages to customers to optimize engagement.

TravelWorks helps finance teams maintain general ledgers, monitor accounts payable/receivable, and prepare time-based reports as well as bank reconciliation statements. Its dashboard enables agents to view metrics such as imminent departures, return dates and overdue accounts. The solution integrates with third-party applications such as Sabre, Galileo, Amadeus, Worldspan, SIREV and more.

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English, French

Images

TravelWorks invoice dashboard screenshot
TravelWorks invoice details screenshot
TravelWorks travel details screenshot
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TravelWorks video
TravelWorks screenshot: TravelWorks invoice dashboard screenshot TravelWorks screenshot: TravelWorks invoice details screenshot TravelWorks screenshot: TravelWorks travel details screenshot

Features

Total features of TravelWorks: 26

  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Bank Reconciliation
  • Batch Processing
  • Billing & Invoicing
  • Client Management
  • Communication Management
  • Customizable Templates
  • Document Management
  • Email Marketing Management
  • Email Templates
  • Financial Management
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Online Booking Integration
  • Promotions Management
  • Quality Control
  • Reminders
  • Reservations Management
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Supplier Management

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Reviews

Overall rating

4,8 /5
(5)
Value for Money
4,8/5
Features
5/5
Ease of Use
4,8/5
Customer Support
5/5

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Showing 5 reviews of 5
Caroline H.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Travel Works is a time saver!

Reviewed on 2017/03/29

Working with TravelWorks is so simple, their fully integrated platform allows my agents to save...

Working with TravelWorks is so simple, their fully integrated platform allows my agents to save time and easily import their bookings into TravelWorks. Invoices are a breeze and the ability to email clients right from the system with templates helps with consistency and professionalism. The Training and implementation team are very approachable and very easy to work with when the need arises. I can't recommend this system enough, it really is a one stop easy tool for travel companies!

Bea J.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We love this software and recommend it to everyone!

Reviewed on 2017/12/14

Pros

I love how it accommodates everything we need in a software and has most of the features we want. It is very easy to use and they are always there to help you with any problems. They went above and beyond to fix what ever we needed to fix.

Cons

The least we like about this system was that were unable to customize the invoice as much as we want. One of their representatives has informed us that they will update it so I have no worries when it comes to that.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Change made easy

Reviewed on 2019/08/23

We started using Travel Works when our agency moved from one Consortia to another. The system we...

We started using Travel Works when our agency moved from one Consortia to another. The system we had, belonged to the Consortia, so moving meant leaving it behind. Starting a new system felt like a mountain for us before we began, but the team at Travel Works provided as much training as we needed to learn this new system and the support we received has been excellent. The consultants in the office found it relatively easy to learn the new system and our back office administrator loves how everything is integrated. We no longer need to use a separate program take care of the back office accounting. Thank you Travel Works for making the change easy to manage.

Pros

Everything is integrated with the back-office accounting. No need for 2 systems to take care of the business. The system is quite easy to use, and not that difficult to learn. The support is excellent.

Cons

Having come from a different system, there are some things that do not work the same and some things are missing that we had in our old system, but hopefully over time and with continued development, Travel Works will keep improving.

John P.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Finally find the perfect product

Reviewed on 2014/09/19

Finally found the perfect solution.
Their product TravelWorks Web is perfect and meets all my...

Finally found the perfect solution.
Their product TravelWorks Web is perfect and meets all my needs.
I recommend it to all agencies, big or small, and the price is very reasonable for the quality of the product.
Call them for a online Demo

Kathleen N.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

travelworks

Reviewed on 2020/03/18

Pros

Offers the best resources to invest in your travel agency business, easy to use, and user friendly

Cons

Nothing! I am hoping enough people know enough to learn that it is very resourceful!

Showing 5 reviews of 5 Read all reviews

TravelWorks FAQs

Below are some frequently asked questions for TravelWorks.

TravelWorks offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact TravelWorks for pricing information.

TravelWorks offers the following features:

  • Accounting Integration
  • Client Management
  • Customer Service Integration
  • Document Management
  • Promotions Management
  • Quality Control
  • Reservations Management
  • Supplier Management

TravelWorks has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

TravelWorks supports the following languages:

English, French

TravelWorks supports the following devices:

Android, iPad

We do not have any information about what integrations TravelWorks has

TravelWorks offers the following support options:

Phone Support, Knowledge Base, Online Support, Video Tutorials

Related categories

See all software categories found for TravelWorks.