Bookamat

Scheduling tool for yoga, pilates & other fitness studios

4,6 /5 (20 reviews) Write a Review!

Bookamat Overview

What is Bookamat?

Bookamat is a cloud-based scheduling solution for fitness studios which helps users manage all processes related to appointment bookings. Bookamat allows businesses to customize pricing based on one-off or early bird offers, recurring appointments, and special rates for friends, students and families. Users can utilize the pairing module to pair two or more services together, providing clients with the option to switch or reschedule between multiple services.

Key features of Bookamat include automated notifications, discount coupons, live schedules, reporting and notifications. The platform comes with a self-service portal for clients, which enables them to manage or pay for their bookings and view details of their past appointments. Bookamat provides customizable tools for businesses to create personalized service names, rates, wait lists, late cancellation fees, registration forms, and more.

Bookamat lets fitness businesses manage studios across multiple locations from within the same centralized platform. Bookamat also supports integration with various social media and payment processing systems such as Facebook, Square, Peach Payments, Twitter, Google+, and more.

Bookamat Overview

Pricing

Starting from
A$19,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is available on monthly subscriptions, starting at A$19 per month for 11 active clients with A$0.50 per month for each additional client. An active client is someone who has made at least one booking at the business during the month of subscription.


Bookamat Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Bookamat manage schedules screenshot
Bookamat weekly schedules screenshot
Bookamat billing screenshot
Bookamat screenshot: Bookamat manage schedules screenshot Bookamat screenshot: Bookamat weekly schedules screenshot Bookamat screenshot: Bookamat billing screenshot

Bookamat Reviews

Bookamat Reviews

Overall rating
4,6
/
5
Excellent
14

Very good
5

Average
0

Poor
1

Terrible
0

Value for Money
4,8
Features
4,3
Ease of Use
4,3
Customer Support
4,7
95% recommended this app
Jolene P.

This is the most amazing booking software as it has taken my business to the next level

It has changed the way I do business!!


Katie B.

I really wanted these guys to be the company for me!

9.5/10 it's just that one little thing that's a big deal that turned me from almost certainly going with them to unfortunately having to keep looking elsewhere.


Maggie F.

Feedback

Not good, and extremely frustrating. there is a 33 page manual, who has time to read a manual? And not YouTube video showing the basics of how the system works. And no online support? Just via e-mail so I cannot get immediate replies and have to wait before I can continue? I find it not to be user friendly at all.


Georgia B.

Couldn't recommend more!

AMAZING!!! Super quick response to emails for help etc. The team really have done all they can to. make sure I'm confident and ready to go for bookings.


Liezl H.

Greatest support ever

Super helpful team that are looking to continuously improve their product to create a better client experience.


Jolene P.

This is the most amazing booking software as it has taken my business to the next level

Used Daily for 1-5 months
Reviewed on 2017/12/13
Review Source: Capterra

It has changed the way I do business!!

Pros

The ease of use, the excellent support and most of all the opportunity to grow. It is developing all the time and this has allowed my business to flourish. My students are extremely happy with bookamat and talk about the features and functionality all the time. The quality of the website is top class. The best part is that for a little studio like mine it is affordable and I have recommended it to other studios in the area as its not competition that divides us but co-opportition that unites us and allows the consumer more choice. We need to work together to grow more. Thank you bookamat for creating a platform for us to prosper!!

Cons

Waiting for the mobile app however understanding the cost and knowing that this is on the table... there are NO CONS!!

Response from Bookamat

Thanks Jo. We now have a mobile app for business, teacher and client which you can download by visiting https://bookamat.co

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Katie B.
Industry: Health, Wellness & Fitness
Company size: Self Employed

I really wanted these guys to be the company for me!

Used Daily for Free Trial
Reviewed on 2019/12/02
Review Source: Capterra

9.5/10 it's just that one little thing that's a big deal that turned me from almost certainly going with them to unfortunately having to keep looking elsewhere.

Pros

I love that it's an Aussie company! It looks great, it's simple to use!
It has the ability to offer class bookings, courses, privates, membership subscriptions, has client self check in. It does 99% of what I need for my business and I really wanted these guys to be the one to replace my current system with Wix Bookings and Paid Plans via Wix.

Cons

Unfortunately the customer can cancel their membership plan at any time, so for my students who are on a year contract with weekly payments I was not able to replicate this system as the students could cancel at any time. Apart from that they're pretty awesome, so if the above doesn't bother or effect you then I say support the Aussie guys giving MindBody a good run for their money!

Response from Bookamat

Thanks for your review Katie.

You'll be pleased to know that you can now set minimum payment commitments for clients.

Thanks for the suggestion :)

Kind regards

Benjamin Shannon
CEO & Founder
Bookamat

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Maggie F.
Industry: Executive Office
Company size: Self Employed

Feedback

Used Daily for Free Trial
Reviewed on 2020/06/02
Review Source: Capterra

Not good, and extremely frustrating. there is a 33 page manual, who has time to read a manual? And not YouTube video showing the basics of how the system works. And no online support? Just via e-mail so I cannot get immediate replies and have to wait before I can continue? I find it not to be user friendly at all.

Pros

So far not much as it really is a struggle

Cons

For sure, it is way too rigid and does not allow me to add things that are applicable to the business I am in

Response from Bookamat

Dear Maggie, thanks for taking the time to write a review.

1. We are aware that not everyone has time to read a comprehensive user guide which is why we provide a quick set up guide which you should have received via email when you registered. If you didn't receive it please email [email protected] so we can email it out to you.

2. Our comprehensive user guide is provided as a supplementary resource for people who want to dig deeper into how things work.

3. It's great that you mentioned YouTube video guides. We are currently busy producing them and they will be available soon.

4. We prioritise email support as the most efficient way to resolve queries. It means we can give you the best response which you can refer to later if needed.

5. We also provide an online chat service which is available to registered businesses. You are welcome to chat with us whenever you see that we're online.

Kind regards,

Bookamat Support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Georgia B.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Couldn't recommend more!

Used Daily for 1-5 months
Reviewed on 2020/01/29
Review Source: Capterra

AMAZING!!! Super quick response to emails for help etc. The team really have done all they can to. make sure I'm confident and ready to go for bookings.

Pros

It was SUPER easy to set up my book a mat account for my mobile wellness business. I had it done from start to finish ready for bookings within 2 hours! It's really user friendly compared to other booking platforms I have used and I like how the interface looks. Having shopped around, I have found that this is one of the most reasonably priced booking platforms out there! I also really like that I can have multiple locations without paying any extra.

Cons

It would be great if you could have staff logins that don't allow full access to reporting or financial information.

Response from Bookamat

Thanks Georgia! We're so grateful to have you with us and we've just added staff logins that don't allow full access to reporting or financial information!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Liezl H.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Greatest support ever

Used Daily for 1-5 months
Reviewed on 2020/03/24
Review Source: Capterra

Super helpful team that are looking to continuously improve their product to create a better client experience.

Pros

The software is clean and simple to use. This is the third online booking system I have tried and it was really easy to get started. Super useful help section and setup guides. All necessary features are there to run your business with ease.

Cons

Was looking for a button to allow me to mail participants is who registered for a specific class only. Wrote a support request and now they are implementing this feature. No cons really for me.

Response from Bookamat

Thanks for your review Liezl :) You'll find the email all class participants button in your account now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 20 user ratings
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Bookamat Pricing

Bookamat Pricing

Starting from
A$19,00/month
Free Trial
Subscription
Value for money

Pricing is available on monthly subscriptions, starting at A$19 per month for 11 active clients with A$0.50 per month for each additional client. An active client is someone who has made at least one booking at the business during the month of subscription.

Pricing is available on monthly subscriptions, starting at A$19 per month for 11 active clients with A$0.50 per month for each additional client. An active client is someone who has made at least one booking at the business during the month of subscription.

Value for Money
4,8/5
Based on 20 user ratings
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Bookamat Features

Bookamat Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
4,3/5
Based on 20 user ratings
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Categories

Additional information for Bookamat

Additional information for Bookamat

Key features of Bookamat

  • Billing & Invoicing
  • Class Scheduling
  • Contract Management
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Marketing Management
  • Reservations Management

Bookamat FAQs

Bookamat FAQs

Below are some frequently asked questions for Bookamat.

Q. What type of pricing plans does Bookamat offer?

Bookamat offers the following pricing plans:

Starting from: A$19,00/month

Pricing model: Subscription

Free Trial: Available

Pricing is available on monthly subscriptions, starting at A$19 per month for 11 active clients with A$0.50 per month for each additional client. An active client is someone who has made at least one booking at the business during the month of subscription.

Q. What are the main features of Bookamat?

Bookamat offers the following features:

  • Billing & Invoicing
  • Class Scheduling
  • Contract Management
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Marketing Management
  • Reservations Management

Q. Who are the typical users of Bookamat?

Bookamat has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Bookamat support?

Bookamat supports the following languages:

English

Q. What type of pricing plans does Bookamat offer?

Bookamat has the following pricing plans:

Subscription

Q. Does Bookamat support mobile devices?

We do not have any information about what devices Bookamat supports

Q. What other apps does Bookamat integrate with?

Bookamat integrates with the following applications:

Facebook, Square Payments, Twitter

Q. What level of support does Bookamat offer?

Bookamat offers the following support options:

Online Support, FAQs