About Raklet

Raklet is an all-in-one community management platform which supports tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile or desktop device.

Raklet enables admins to build brand engagement and opportunities through unlimited custom forms and pages, customizable branding, and app, text or email communication. Users can accept and manage all memberships through a centralized contacts CRM. The CRM records member interactions, allowing users to check member engagement or website activity by clicking on their name. Users can also attach notes or conversations to member profiles.

Raklet allows users to collect online payments for product or ticket sales, membership fees, donations, or subscriptions. Scheduling tools and email invitations help users streamline event management and ticketing processes. Smart analytics give users valuable insight into event performance.

Raklet helps connect members within communities by their location, work, or educational background. Members can discover community events, manage their membership cards and perks, as well as message individuals or start group discussions.


Key benefits of Raklet

• Organize all members from a central CRM system.
• Automate credit card payments.
• Enhance engagement through social networking.
• Send email, sms and push notifications.
• Automate workflows.


Images

Raklet Software - Raklet: Your community is in the palm of your hand
Raklet Software - Raklet: Access your community on-the-go
Raklet Software - Raklet: Manage digital membership cards via mobile
Raklet Software - Raklet: Access memberships online
Raklet Software - Raklet: Reach out to members via email or text message
Raklet Software - Raklet: Create, promote, and host events
Raklet Software - Raklet: Create and manage fundraising campaigns
View 7 more
Raklet Software - Raklet: Your community is in the palm of your hand
Raklet Software - Raklet: Access your community on-the-go
Raklet Software - Raklet: Manage digital membership cards via mobile
Raklet Software - Raklet: Access memberships online
Raklet Software - Raklet: Reach out to members via email or text message
Raklet Software - Raklet: Create, promote, and host events
Raklet Software - Raklet: Create and manage fundraising campaigns

Not sure about Raklet? Compare with a popular alternative

Raklet

4,7 (66)
VS.
Highly reviewed

Starting Price

US$59,00
month
US$139,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

193
128

Integrations

4
11

Ease of Use

4,5 (66)
3,9 (2 793)

Value for Money

4,6 (66)
3,6 (2 793)

Customer Service

4,7 (66)
3,8 (2 793)
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Reviews

Overall rating

4,7 /5
(66)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,5/5
Customer Support
4,7/5

Already have Raklet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 66
Max
Max
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great platform for events' focused community

Reviewed on 2024/04/01

Great experience, fantastic support, we love the simplicity of the platform

Great experience, fantastic support, we love the simplicity of the platform

Pros

Its focus on events rather than forum and group discussion

Cons

Lots of features, learning curve is there...

Joe
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Found a partner

Reviewed on 2024/03/29

Better than expected especially with the help on customizations to make it work for our needs

Better than expected especially with the help on customizations to make it work for our needs

Pros

Accessibility to developers was key to set up the system to suit our needs

Cons

Different time zone means a delay on responses

Alternatives Considered

Mindbody and Punchpass

Reasons for Choosing Raklet

Moved from paper to digital platform to usher us into 2024 and beyond

Switched From

Microsoft Excel

Reasons for Switching to Raklet

Customization capabilities and as a differentiator from what our competitors use
Julia
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible customer service and you have to pay to use the main features.

Reviewed on 2023/07/06

I hope that Raklet have a look at their customer service.

I hope that Raklet have a look at their customer service.

Pros

I like the bar code option and also the social aspect, with announcements . The fundraising feature was also quite cool.

Cons

* Bad customer service - very slow and often no response. I got so frustrated. (After no response for over a week, I then received a "how was your experience?" email - hence this review. * False advertising - it does not integrate with your website (it is basically a button re-direct to their site). * It also does not integrate with Facebook or Eventbrite as advertised - it only integrates with Zapier, and the functions are not useful for businesses. (Ie: it won't create an event like it does on Eventbrite, it only creates a post). * Event functionality is very basic. I had endless issues trying to get an event live with 503 errors. * You upload your logo but when customer register on an event it doubles up the logo (even though its only been uploaded once). No "event images" appear in emails, or on the event listing page. * I was unable to find an event calendar - just a list of events. * If checking people in to your event when you have no wifi or mobile phone service is important to you, then this is not for you. * An event organiser is unable to cancel an attendee from the app. * Probably the most frustrating thing was that I was still in my trial stage, but had to pay to use the features that I wanted to test. I used the system for 4 days (most of that was waiting for their customer service to get back to me). I have requested a refund for the trial as I never actually used it for my business but I have been ignored, or told to read the terms of business.

Response from Raklet

As the founder of Raklet, I want to provide more insight into this situation. We have been operating as a remote company since 2013. This approach allows us to offer the best pricing in the market without compromising on the quality of our product. Our platform is designed to be modern and user-friendly, ensuring a seamless experience for our customers. Additionally, we take pride in offering free email/chat support, and our dedicated team aims to respond to inquiries within 24 hours, often responding within minutes. We don't have false advertising and we offer integrations with Zapier or Make. We saw that there was an event created but still followed up and see if there was an ongoing issue. Then we found out that the main issue - the platform was not usable offline.

Besides all, the trial stage was passed and the monthly subscription was directly purchased. Then cancellation and refund were requested, so we guided and supported the cancellation, but as per our policies, there are no refunds and we explained in detail with documents. Still, it seems like this was written to impact our online reputation.

Garrett
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1 001–5 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform, highly recommended!

Reviewed on 2019/09/27

Support team is really helpful. We can easily get in touch with them over phone/video calls....

Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.

Pros

It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.

Cons

Nothing in particular. It works like a charm.

Alternatives Considered

Neon CRM, TidyHQ and Wild Apricot

Reasons for Switching to Raklet

Pretty flexible platform and they offered customizations for our organization. Payment with bank transfer option is implemented for us.

Response from Raklet

Hello Garret,

We are very happy to hear that you found our service to your liking. Our customer support team works quite hard to give you, our precious customers the best experience possible. It's a pleasure to work with you!

Best,
Raklet Team

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excelent platform and super intuitive

Reviewed on 2023/08/16

We could configure the whole forum, social network and fundraising in 24 hours. It was impressive!

We could configure the whole forum, social network and fundraising in 24 hours. It was impressive!

Pros

It's easy-to-use, has a good support team and is very flexible.

Cons

Some very good features are only available for the bigger packages, which are more expensive, so we don't have the chance to try them since we subscribe to the smaller packages.

Alternatives Considered

Mighty Pro and TRIBE

Reasons for Choosing Raklet

The raklet has more functionalities and is more flexible.

Reasons for Switching to Raklet

Raklet offered a higher amount of members on the simpler package. For a project that is just stating out, it's very important.
Showing 5 reviews of 66 Read all reviews

Raklet FAQs

Below are some frequently asked questions for Raklet.

Raklet offers the following pricing plans:

  • Starting from: US$59,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Essentials: $49/month billed monthly or $39/month billed annually Professional: $99/month billed monthly or $79/month billed annually Premium: Contact Raklet for pricing information Raklet offers special pricing (50% discount on Professional and Premium annual plans) for qualified non-profit organizations and educational institutions.

Raklet has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Raklet supports the following languages:

Danish, Dutch, English, French, German, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Turkish

Raklet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Raklet integrates with the following applications:

QuickBooks Online Advanced, Salesforce Sales Cloud, Xero, Zapier

Raklet offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Raklet.