franpos

3.5 (27)
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POS solution for salons, retail outlets and restaurants

About franpos

Franpos is a cloud-based franchise POS (point of sale) system, which assists businesses of all sizes with payment processing and sales tracking. Key features include rewards management, item tracking, customer targeting, loyalty programs, royalty calculation, time tracking and appointment booking.

The Franpos POS System enables users to manage employees, items, vendors and locations from a centralized dashboard, providing visibility into operations. It can be customized for multiple restaurant franchises, allowing customers to check orders, add tips, and join the loyalty management program. Managers can streamline operations with features such as menu roll-out, automatic inventory updates, and role-based permissions for team members. Salons and spas can use the system to schedule appointments, calculate commission, and monitor punch-ins and punch-outs.

Franpos POS System comes with an open API, which allows integration with third-party applications such as Square, Vantiv, Chase, QuickBooks. Magento, Twillio, Mailchimp and Avalara. It helps retailers with stock planning, time tracking, sales performance reporting, KPI goal setting and targeted promotions, optimizing workflows across projects.


Images

franpos Software - Franpos dashboard screenshot
franpos Software - Franpos restaurant items screenshot
franpos Software - Franpos POS order management screenshot
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franpos Software - Franpos dashboard screenshot
franpos Software - Franpos restaurant items screenshot
franpos Software - Franpos POS order management screenshot

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franpos

3.5 (27)
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Starting Price

US$199.00
month
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month

Pricing Options

Free version
Free trial
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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

3.5 /5
(27)
Value for Money
3.3/5
Features
3.5/5
Ease of Use
3.7/5
Customer Support
3.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 27
Mala
Overall rating
  • Industry: Cosmetics
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best pos system for small businesses

Reviewed on 2017/01/09

Using iconnect has made every task so easy, from creating customer profiles, to inventory control,...

Using iconnect has made every task so easy, from creating customer profiles, to inventory control, sales and transactions!

Pros

The ease of use and the simplicity of icons

Cons

Sometimes the speeds with the data sync can be challanging

Kristen
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

FranPOS Retail

Reviewed on 2019/08/06

I have not had any major issues with this program. It does a lot of updates that does not pertain...

I have not had any major issues with this program. It does a lot of updates that does not pertain to my business.

Pros

Easy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased. It can also set up text marketing.

Cons

It does not automatically override discounts in order to give customer the best discount. Random items pop up on the screen when checking out a customer. The “hide keyboard” button doesn’t show up when creating a new gift card.,

Jess
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Would not recommend this company to my worst enemy.

Reviewed on 2023/01/15

Imagine the worst possible software you have ever used in your life. That described my overall...

Imagine the worst possible software you have ever used in your life. That described my overall experience.

Pros

Can't pick one if I tried. Literally disappointed by every single feature of this company and it's software.

Cons

-Online system and in store system disconnected almost daily causing chaos with lost orders and missing tickets. -None of the reports function the way they should and they didn't communicate or track properly across locations. -Customer service was a 1800 number where you would literally wait for hours on end (even though we were promised a dedicated support person). -Alleged universal loyalty and marketing malfunctioned all the time and sent out repetitive spam emails to our clients regularly.

Alternatives Considered

CAKE and Toast POS

Reasons for Choosing franpos

We made the switch right back to Square after a few months with FranPOS.

Switched From

Square Point of Sale

Reasons for Switching to franpos

They made us a ton of promises about support, reporting, universal marketing and services, etc. all of which were lies.
Josephine
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and value for the money

Reviewed on 2016/12/06

It is overall very easy to use and the cost is very reasonable. They customized to the company's...

It is overall very easy to use and the cost is very reasonable. They customized to the company's products and services and reports are very easy to pull. The only few things I have noticed that needs to be fixed are:
- gift cards cannot put in dollar value if you are working from a computer / only works on iPad
- Credit cards are not run with the program (it is separate so you have to click Outside Payments)
- Customers created on a laptop may not be synced with the customers created on the iPad

Pros

Easy to use and good reporting functionality

Cons

There are little glitches here and there but they can be bypassed on daily operations.

Tara
Tara
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Great Product!

Reviewed on 2019/01/03

Pros

I loved that this product has so many different features like payroll, scheduling employees and booking appointments.

Cons

It took a bit to get used to but no issues otherwise.

Showing 5 reviews of 27 Read all reviews

franpos FAQs

Below are some frequently asked questions for franpos.

franpos offers the following pricing plans:

  • Starting from: US$199.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Contact Franpos for pricing details

franpos has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

franpos supports the following languages:

English

franpos supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

franpos integrates with the following applications:

Adobe Commerce, Avalara, Mailchimp, PayPal, QuickBooks Online Advanced, SAP Business One, Square Payments, Worldpay for Business

franpos offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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