About Caremerge

Caremerge provides EHR and Engagement solutions to Senior Living providers that promote wellness and inspire collaboration between residents, staff and families. Our simple and user-friendly solutions improve quality of care while improving quality of time spent with residents and families. We believe in a friction-less client care model that creates long-lasting partnerships with successful outcomes.

Key benefits of Caremerge

Quickly & Securely Send Critical Messages to Residents, Families & Staff

Provide a Centralized Space for Residents to get Important Information and Stay Connected

Entertain Residents While Keeping them Engaged and Informed

Easily Maintain Conversations with Family Members and Put Them at Ease

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

Caremerge: Access data via any internet-enabled device
Caremerge: Track pre-admissions via the central dashboard
Caremerge: See med exceptions, eMAR tasks completed, and PRNs administered all from one place
Caremerge: Generate monthly attendance reports
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Caremerge video
Caremerge screenshot: Caremerge: Access data via any internet-enabled device Caremerge screenshot: Caremerge: Track pre-admissions via the central dashboard Caremerge screenshot: Caremerge: See med exceptions, eMAR tasks completed, and PRNs administered all from one place Caremerge screenshot: Caremerge: Generate monthly attendance reports

Features

Total features of Caremerge: 35

  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Calendar Management
  • Calendar Sync with Google
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Data Visualization
  • Digital Signage
  • Document Management
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Feedback Management
  • Filtered Views
  • HIPAA Compliance
  • Incident Management
  • Lead Management
  • Order Management
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • Real Time Notifications
  • Reporting & Statistics
  • Search Functionality
  • Survey Management
  • Task Tracking
  • Third Party Integration
  • To-Do List
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(10)
Value for Money
4,3/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4,7/5

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Showing 5 reviews of 10
Dina C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Caremerge a great EMR platform for Senior Living

Reviewed on 2020/01/14

We love the people of Caremerge. From the CEO to the others, there is a warm professional, yet...

We love the people of Caremerge. From the CEO to the others, there is a warm professional, yet personable feel with each one. Their culture of commitment to excellence and listening to the client has always been unique when compared to other software teams that we have experienced. We are very fortunate to have found them to partner with and we hope to continue the relationship for a long time. They are innovative and engaging, and even when there are new staff welcomed to their team, the culture and service levels have remained positive.

Pros

I love the simplicity and intuitive design that makes training staff and using the application relatively simple. The format is understandable and the way it looks on the screen is clean and not busy looking like many similar applications. Caremerge houses information in a way that is easily accessible. From front line caregivers who provide care and medication assistance to licensed staff and other disciplines in our clinic and care settings, we are able to quickly see orders, see when medications are due, sort residents in groups, easily check off scheduled tasks, see a communication log of clinical notes or critical tags that have been documented. Resident profile of contacts and personal preferences also is easy to reference quickly. Caremerge works well for our independent and assisted living resident records.

Cons

The size of the font and space for reviewing resident notes. It would be so great if when clicking on notes that the section pops out to a larger viewing screen and it would be great to have scrolling continue without without having to change the page number to continue to view. This would be great if there could be a date filter to review resident notes either for last 24 hours, last 7, 15, 30, 45 or 18- days, etc. Would love to have a pet section, where we could add if resident has a pet and a vaccination log! We do not have pets yet in our community but are planning to and do not want to maintain a separate data base for this information! In a perfect world:-) A way to easily sort the data in the resident profile report without having to download all of it, and then modify the excel format to get just what we want! There are some other things on the wish lists of different staff members. These are just mine.

Kim M.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Engagement Tools on the Market!

Reviewed on 2019/11/22

the product is easy to use, the Caremerge staff is great to work with, very accommodating and...

the product is easy to use, the Caremerge staff is great to work with, very accommodating and helpful to myself and my staff if we have questions. We have 60 communities signed up with Caremerge, when I have new staff, I am able to train them easily, they understand it well.

Pros

Caremerge offers the ability for Residents and Family Members to be completely engaged in life of the Community. There are engagement opportunities for staff and family through family messaging and announcements platforms as well as for residents with the Community Engagement platform. The platform and app is very user friendly.

Cons

The price of the product is a little pricey, but we get a great product and service from the Caremerge team, so it is worth it.

Verified Reviewer
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

It doesn't work very well.

Reviewed on 2018/02/26

Cons

The resident directory cannot be searched for specific names. The private message function is irratic. The site does not look professionally done. It's not clear what does or does not go out to everyone using the site. It seems as if it were programmed by amateurs. Had I been choosing, I would never have chosen Caremerge.

Diana T.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Caremerge on the Cutting Edge

Reviewed on 2019/11/22

The ability to stay connected in this ever changing and technology based world is so important....

The ability to stay connected in this ever changing and technology based world is so important. Caremerge has helped us to provide something different that meets the needs of the community, the meets of the residents and the needs of the families all in one convenient and easy to use location.

Pros

Caremerge really tries to adapt their software to the needs of the community as well as the families that utilize it as well. They are open to ideas and have taken the constructive criticism to heart in terms of continuing to grow and change to meet the needs of those using the software. It is extremely beneficial in our community and really sets us apart from others in our industry

Cons

There are some adaptations that I would make that I have recommended that I have been told are being worked on but time passes and I never know if they are still being worked on or considered or if they have decided to no longer pursue those changes at all. It would be nice for the app to be a bit more customizable in terms of the calendar and the PDF styler.

Lynne D.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Caremerge rocks!

Reviewed on 2019/12/04

Caremerge is my favorite program I've used in my career. It's so important for families to know...

Caremerge is my favorite program I've used in my career. It's so important for families to know that their loved ones are engaged and being taken care of, even when they live far away or aren't able to visit the community.

Pros

I love the ease of Caremerge, for both associates using Caremerge to take attendance/send messages, but also for family members/caregivers.

Cons

The ONLY aspect of Caremerge I think could use looking at is the messaging section on the app (as opposed to the website). We receive notifications letting us know a family member (by the family member's name) has messages us, but we have to know what resident that family member "belongs to" in order to view the message from the app. If I don't know which resident the family member "belongs to", I have to open the website view to open the message from the notification.

Showing 5 reviews of 10 Read all reviews

Caremerge FAQs

Below are some frequently asked questions for Caremerge.

Caremerge offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Caremerge for pricing information.

We do not have any information about Caremerge features

Caremerge has the following typical customers:

Small Business, Mid Size Business

Caremerge supports the following languages:

English

Caremerge supports the following devices:

Android, iPhone, iPad

Caremerge integrates with the following applications:

SuiteRx IPS, TheWorxHub

Caremerge offers the following support options:

Phone Support

Related categories

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