Caremerge

4.6 (21)
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EHR & engagement software for senior living providers

About Caremerge

Caremerge provides EHR and Engagement solutions to Senior Living providers that promote wellness and inspire collaboration between residents, staff and families. It's our mission to ensure the aging experience is filled with peace of mind and joy. Our simple and user-friendly solutions improve quality of care while improving quality of time spent with residents and families. We believe in a friction-less client care model that creates long-lasting partnerships with successful outcomes.


Key benefits of Caremerge

Quickly & Securely Send Critical Messages to Residents, Families & Staff

Provide a Centralized Space for Residents to get Important Information and Stay Connected

Entertain Residents While Keeping them Engaged and Informed

Easily Maintain Conversations with Family Members and Put Them at Ease


Images

Caremerge Software - Caremerge: Access data via any internet-enabled device
Caremerge Software - Caremerge: Track pre-admissions via the central dashboard
Caremerge Software - Caremerge: See med exceptions, eMAR tasks completed, and PRNs administered all from one place
Caremerge Software - Caremerge: Generate monthly attendance reports
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Caremerge video
Caremerge video
Caremerge video
Caremerge Software - Caremerge: Access data via any internet-enabled device
Caremerge Software - Caremerge: Track pre-admissions via the central dashboard
Caremerge Software - Caremerge: See med exceptions, eMAR tasks completed, and PRNs administered all from one place
Caremerge Software - Caremerge: Generate monthly attendance reports

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Starting Price

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month
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month

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.6 /5
(21)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.5/5

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Showing 5 reviews of 21
Verified Reviewer
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

It doesn't work very well.

Reviewed on 2018/02/26

Cons

The resident directory cannot be searched for specific names. The private message function is irratic. The site does not look professionally done. It's not clear what does or does not go out to everyone using the site. It seems as if it were programmed by amateurs. Had I been choosing, I would never have chosen Caremerge.

Annalise
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Such an Amazing Program!

Reviewed on 2022/04/26

My experience has been that Caremerge has been a partner to help me do my job even more. I have had...

My experience has been that Caremerge has been a partner to help me do my job even more. I have had more time to get out and physically do acitvites every day and less time constructing the calendar and planning because caremerge helps me do all that automatically ! it is so great.

Pros

This product is so great for directors, residents, and families involved in a senior living community. It takes hours to create a calendar from scratch each month and caremerge will make the calendar for you!! That is just one of many great things. You also are able to take attendance of resident participation and then create a detailed report of what they have participated in down to percentages of types of activity. The communication and announcement feature to connect with family is so nice! Much easier than emails and you can respond quicker than having messages get buried in your email account. The residents can have accounts as well and post on our community board, sign up for activities and see what is going on for the day! It is just a great program overall and we love all that Caremerge has to offer!

Cons

Sometimes the app has a hard time populating all the residnets, so when you go to take attendance as a staff member on the app, you scroll through the resident list and not all residents show up, staff have to search for the resident in order to take their attendance. It takes just a little more thought and time, then just looking at the list and checking if they participated

Dina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Caremerge is a great EHR solution for a CCRC

Reviewed on 2022/01/21

WE first implemented Family engagement several years ago to address HIPAA compliance issues with...

WE first implemented Family engagement several years ago to address HIPAA compliance issues with email with family. This greatly improved communications and eased stress or missed calls and voicemails. We then advanced to the health record, and worked with Caremerge in developing and implementing the E-Mar that interfaces with our pharmacy. This implementation saved many hours for our staff in entering new physician ordered medications and decrease the potential for medication entry errors. A great relationship with your pharmacy is required to make this a success and we are grateful for our pharmacy partner. Charting by our certified caregivers is much easier in this system than prior systems we had used. Designed to meet the regulatory requirements in assisted living, we are pleased that it is easy to schedule and view the chart entries that support the Service Plan. Our experience with the Caremerge Team has been so positive and productive.

Pros

I like the clean uncluttered look, the ease to use it, designed to allow the user to quickly and intuitively learn/use the functions.

Cons

I would love to see an option to increase the Font Size of text,

Kim
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Engagement Tools on the Market!

Reviewed on 2019/11/22

the product is easy to use, the Caremerge staff is great to work with, very accommodating and...

the product is easy to use, the Caremerge staff is great to work with, very accommodating and helpful to myself and my staff if we have questions. We have 60 communities signed up with Caremerge, when I have new staff, I am able to train them easily, they understand it well.

Pros

Caremerge offers the ability for Residents and Family Members to be completely engaged in life of the Community. There are engagement opportunities for staff and family through family messaging and announcements platforms as well as for residents with the Community Engagement platform. The platform and app is very user friendly.

Cons

The price of the product is a little pricey, but we get a great product and service from the Caremerge team, so it is worth it.

Diana
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Caremerge on the Cutting Edge

Reviewed on 2019/11/22

The ability to stay connected in this ever changing and technology based world is so important....

The ability to stay connected in this ever changing and technology based world is so important. Caremerge has helped us to provide something different that meets the needs of the community, the meets of the residents and the needs of the families all in one convenient and easy to use location.

Pros

Caremerge really tries to adapt their software to the needs of the community as well as the families that utilize it as well. They are open to ideas and have taken the constructive criticism to heart in terms of continuing to grow and change to meet the needs of those using the software. It is extremely beneficial in our community and really sets us apart from others in our industry

Cons

There are some adaptations that I would make that I have recommended that I have been told are being worked on but time passes and I never know if they are still being worked on or considered or if they have decided to no longer pursue those changes at all. It would be nice for the app to be a bit more customizable in terms of the calendar and the PDF styler.

Showing 5 reviews of 21 Read all reviews

Caremerge FAQs

Below are some frequently asked questions for Caremerge.

Caremerge offers the following pricing plans:

  • Starting from: US$1.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Caremerge for pricing information.

Caremerge has the following typical customers:

2–10, 11–50, 51–200, 201–500

Caremerge supports the following languages:

English

Caremerge supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Caremerge integrates with the following applications:

Accushield, Aline, OneDay, Rx30, SRx, TheWorxHub, Volanté POS, WelcomeHome

Caremerge offers the following support options:

Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for Caremerge.