OnnaWay

Delivery management and order tracking for courier companies

About OnnaWay

OnnaWay is a cloud-based delivery management system, which assists courier companies of all sizes with order tracking and dispatch management. Key features include driver tracking, scheduling, route management, notifications, a self service client portal, and invoice processing.

The OnnaWay platform comes with a module which enables real-time tracking of drivers on a map, and allows users to dispatch orders to selected drivers. Drivers can use the mobile application to receive orders and view optimal routing options for multiple orders. Clients can log in to an online portal to place new orders, receive dispatch-related notifications via text messages and track order statuses on a map in real-time. Plus, administrators can add multiple drivers and employees to the system, and provide role-based access rights and permissions.

Onnaway comes with an application programming interface, which facilitates integration with third-party systems. It enables administrators to manage orders and invoices from a centralized dashboard, streamlining operations and payment processing.

Pricing starting from:

US$197,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$197,00/month

  • Free Trial
  • Subscription

Images

OnnaWay route optimization dashboard screenshot
OnnaWay order management dashboard screenshot
OnnaWay order placement screenshot
OnnaWay order form screenshot
View 5 more
OnnaWay video
OnnaWay screenshot: OnnaWay route optimization dashboard screenshot OnnaWay screenshot: OnnaWay order management dashboard screenshot OnnaWay screenshot: OnnaWay order placement screenshot OnnaWay screenshot: OnnaWay order form screenshot

Features

Total features of OnnaWay: 39

  • API
  • Activity Dashboard
  • Barcode Recognition
  • Billing & Invoicing
  • Client Portal
  • Compensation Management
  • Customer Database
  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Driver ETA
  • Driver Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Restaurants
  • GPS
  • Geographic Maps
  • Invoice Management
  • Invoice Processing
  • Kitchen / Menu Management
  • Label Printing
  • Live Tracking
  • Mobile Alerts
  • Mobile Signature Capture
  • Multiple User Accounts
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Rating Engine
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Self Service Portal

Alternatives

Dispatch Science

5
#1 Alternative to OnnaWay
Dispatch Science is a disruptive Delivery Management System for shippers, transporters, and couriers. Dispatch Science...

DelivApp

5
#2 Alternative to OnnaWay
An on-demand delivery management platform allowing delivery companies, restaurants and dark kitchens to operate their...

Track-POD

4,6
#3 Alternative to OnnaWay
Track-POD is a cloud-based fleet solution for route optimization that utilizes Artificial Intelligence technology, GPS...

WING SaaS

5
#4 Alternative to OnnaWay
Wing DS is a cloud-based delivery management system that aims to help retail firms with route planning, dispatching,...

Reviews

Overall rating

4,8 /5
(46)
Value for Money
3,8/5
Features
3,8/5
Ease of Use
4,9/5
Customer Support
4,8/5

Already have OnnaWay?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 46
A F.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 2016/07/27

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows...

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Pros

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Cons

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Jason S.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Just what we needed!

Reviewed on 2015/09/18

We have over 300 couriers working for us in the Los Angeles area. We have been in the business for...

We have over 300 couriers working for us in the Los Angeles area. We have been in the business for 12 years now and we are always looking for ways to get better and increase efficiency. I have tried so many courier systems throughout the years and non of them were able to answer our needs as much as Onnaway. I am now able to monitor multiple couriers in various locations with so much ease and efficiency. It saves us money and time and most important enables us to service our customers better and communicate status with a click of a button. Customer Service: My first conversation was with Arthur who was great from the get go. He took the time to answer all my questions no matter how small or big. He presented the software with great knowledge and expertise and made the process fun and interesting. If he says he will get something done you can count on it. He was honest about what can and can not be done within the software. The Setup was a breeze and I was able to train my staff with ease with zero misunderstandings. Thank you Onnaway!

Rem P.
Overall rating
  • Industry: Automotive
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

"Best Route" not working

Reviewed on 2019/04/03

EVERYTHING WORKING EXCEPT "BEST ROUTE"

EVERYTHING WORKING EXCEPT "BEST ROUTE"

Pros

The application is easy to use. Makes work easy.

Cons

"BEST ROUTE" NOT WORKING! "BEST ROUTE" NOT WORKING!

Conrad K.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ideal software for small restaurants that want to better manage their delivery system. Love it!

Reviewed on 2018/02/22

We love tracking our deliveries and the organization tools this software features. 5 stars!

We love tracking our deliveries and the organization tools this software features. 5 stars!

Pros

When searching for a software my number one stipulation was that I wanted to see where our drivers were on their routes. When driver's know that we know there whereabouts they work more efficiently.

Cons

So far we have not yet run into any problems except at times the software can lag a bit. There have been a few times where my driver's dot on the map stays put for over a minute and I need to refresh.

Lucius P.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

My use of Onnaway

Reviewed on 2016/01/26

I started using OnnaWay with my courier company for past 6 months. I wanted to wait before leaving...

I started using OnnaWay with my courier company for past 6 months. I wanted to wait before leaving a review to give thorough opinion. I was using and outdated program before which had a stranglehold on my productivity not to mention the unsatisfied customers. With this I have really ziplined my entire operation to work mechanically and help my entire team with one easy platform. Now I can manage my drivers, I can track when & where they are and send them orders to be picked up and delivered. The feature I would say that has highly made a difference is their best routing which in essence tells my drivers which route will give them the most productivity. Also Garric at Onnaway has been just great in assisting us at any point we needed help.

Showing 5 reviews of 46 Read all reviews

OnnaWay FAQs

Below are some frequently asked questions for OnnaWay.

OnnaWay offers the following pricing plans:

  • Starting from: US$197,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Silver version costs $197 per month for up to 5 drivers and 2000 orders Gold version costs $247 per month for up to 10 drivers and 10,000 orders Platinum version costs $497 per month for up to 25 drivers and unlimited orders

We do not have any information about OnnaWay features

OnnaWay has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

OnnaWay supports the following languages:

English

OnnaWay supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations OnnaWay has

OnnaWay offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for OnnaWay.