OnnaWay

Delivery management and order tracking for courier companies

4,8 /5 (46 reviews) Write a Review!

OnnaWay Overview

What is OnnaWay?

OnnaWay is a cloud-based delivery management system, which assists courier companies of all sizes with order tracking and dispatch management. Key features include driver tracking, scheduling, route management, notifications, a self service client portal, and invoice processing.

The OnnaWay platform comes with a module which enables real-time tracking of drivers on a map, and allows users to dispatch orders to selected drivers. Drivers can use the mobile application to receive orders and view optimal routing options for multiple orders. Clients can log in to an online portal to place new orders, receive dispatch-related notifications via text messages and track order statuses on a map in real-time. Plus, administrators can add multiple drivers and employees to the system, and provide role-based access rights and permissions.

Onnaway comes with an application programming interface, which facilitates integration with third-party systems. It enables administrators to manage orders and invoices from a centralized dashboard, streamlining operations and payment processing.

OnnaWay Overview

Pricing

Starting from
US$197,00/month

Pricing options

Free Trial
Subscription
Value for money

Silver version costs $197 per month for up to 5 drivers and 2000 orders
Gold version costs $247 per month for up to 10 drivers and 10,000 orders
Platinum version costs $497 per month for up to 25 drivers and unlimited orders


OnnaWay Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

OnnaWay route optimization dashboard screenshot
OnnaWay order management dashboard screenshot
OnnaWay order placement screenshot
OnnaWay order form screenshot
OnnaWay video OnnaWay screenshot: OnnaWay route optimization dashboard screenshot OnnaWay screenshot: OnnaWay order management dashboard screenshot OnnaWay screenshot: OnnaWay order placement screenshot OnnaWay screenshot: OnnaWay order form screenshot

OnnaWay Reviews

OnnaWay Reviews

Overall rating
4,8
/
5
Excellent
41

Very good
2

Average
3

Poor
0

Terrible
0

Value for Money
3,8
Features
3,8
Ease of Use
4,9
Customer Support
4,8
93% recommended this app
A F.

Great product

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.


Jason S.

Just what we needed!

We have over 300 couriers working for us in the Los Angeles area. We have been in the business for 12 years now and we are always looking for ways to get better and increase efficiency. I have tried so many courier systems throughout the years and non of them were able to answer our needs as much as Onnaway. I am now able to monitor multiple couriers in various locations with so much ease and efficiency. It saves us money and time and most important enables us to service our customers better and communicate status with a click of a button. Customer Service: My first conversation was with Arthur who was great from the get go. He took the time to answer all my questions no matter how small or big. He presented the software with great knowledge and expertise and made the process fun and interesting. If he says he will get something done you can count on it. He was honest about what can and can not be done within the software. The Setup was a breeze and I was able to train my staff with ease with zero misunderstandings. Thank you Onnaway!


Rem P.

"Best Route" not working

EVERYTHING WORKING EXCEPT "BEST ROUTE"


Conrad K.

Ideal software for small restaurants that want to better manage their delivery system. Love it!

We love tracking our deliveries and the organization tools this software features. 5 stars!


Lucius P.

My use of Onnaway

I started using OnnaWay with my courier company for past 6 months. I wanted to wait before leaving a review to give thorough opinion. I was using and outdated program before which had a stranglehold on my productivity not to mention the unsatisfied customers. With this I have really ziplined my entire operation to work mechanically and help my entire team with one easy platform. Now I can manage my drivers, I can track when & where they are and send them orders to be picked up and delivered. The feature I would say that has highly made a difference is their best routing which in essence tells my drivers which route will give them the most productivity. Also Garric at Onnaway has been just great in assisting us at any point we needed help.


A F.
Industry: Food & Beverages
Company size: 2-10 Employees

Great product

Used Daily for 1-5 months
Reviewed on 2016/07/27
Review Source: Capterra

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Pros

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Cons

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jason S.

Just what we needed!

Reviewed on 2015/09/18
Review Source: Capterra

We have over 300 couriers working for us in the Los Angeles area. We have been in the business for 12 years now and we are always looking for ways to get better and increase efficiency. I have tried so many courier systems throughout the years and non of them were able to answer our needs as much as Onnaway. I am now able to monitor multiple couriers in various locations with so much ease and efficiency. It saves us money and time and most important enables us to service our customers better and communicate status with a click of a button. Customer Service: My first conversation was with Arthur who was great from the get go. He took the time to answer all my questions no matter how small or big. He presented the software with great knowledge and expertise and made the process fun and interesting. If he says he will get something done you can count on it. He was honest about what can and can not be done within the software. The Setup was a breeze and I was able to train my staff with ease with zero misunderstandings. Thank you Onnaway!

Rating breakdown

Ease of Use
Customer Support

Rem P.
Industry: Automotive
Company size: 501-1 000 Employees

"Best Route" not working

Used Daily for 2+ years
Reviewed on 2019/04/03
Review Source: Capterra

EVERYTHING WORKING EXCEPT "BEST ROUTE"

Pros

The application is easy to use. Makes work easy.

Cons

"BEST ROUTE" NOT WORKING! "BEST ROUTE" NOT WORKING!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Conrad K.

Ideal software for small restaurants that want to better manage their delivery system. Love it!

Used Daily for 1-5 months
Reviewed on 2018/02/22
Review Source: Capterra

We love tracking our deliveries and the organization tools this software features. 5 stars!

Pros

When searching for a software my number one stipulation was that I wanted to see where our drivers were on their routes. When driver's know that we know there whereabouts they work more efficiently.

Cons

So far we have not yet run into any problems except at times the software can lag a bit. There have been a few times where my driver's dot on the map stays put for over a minute and I need to refresh.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lucius P.

My use of Onnaway

Reviewed on 2016/01/26
Review Source: Capterra

I started using OnnaWay with my courier company for past 6 months. I wanted to wait before leaving a review to give thorough opinion. I was using and outdated program before which had a stranglehold on my productivity not to mention the unsatisfied customers. With this I have really ziplined my entire operation to work mechanically and help my entire team with one easy platform. Now I can manage my drivers, I can track when & where they are and send them orders to be picked up and delivered. The feature I would say that has highly made a difference is their best routing which in essence tells my drivers which route will give them the most productivity. Also Garric at Onnaway has been just great in assisting us at any point we needed help.

Rating breakdown

Ease of Use
Customer Support

User recommendation
8,3/10
Based on 46 user ratings
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OnnaWay Pricing

OnnaWay Pricing

Starting from
US$197,00/month
Free Trial
Subscription
Value for money

Silver version costs $197 per month for up to 5 drivers and 2000 orders
Gold version costs $247 per month for up to 10 drivers and 10,000 orders
Platinum version costs $497 per month for up to 25 drivers and unlimited orders

Silver version costs $197 per month for up to 5 drivers and 2000 orders
Gold version costs $247 per month for up to 10 drivers and 10,000 orders
Platinum version costs $497 per month for up to 25 drivers and unlimited orders

Value for Money
3,8/5
Based on 46 user ratings
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OnnaWay Features

OnnaWay Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
3,8/5
Based on 46 user ratings
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Categories

Additional information for OnnaWay

Additional information for OnnaWay

Key features of OnnaWay

  • Barcode Support
  • Billing & Invoicing
  • Compensation Management
  • Customer Database
  • Delivery Tracking
  • Dispatch Management
  • GPS Integration
  • Label Printing
  • Order Entry
  • Order Management
  • Order Tracking
  • Routing
  • Sales Trend Analysis

OnnaWay FAQs

OnnaWay FAQs

Below are some frequently asked questions for OnnaWay.

Q. What type of pricing plans does OnnaWay offer?

OnnaWay offers the following pricing plans:

Starting from: US$197,00/month

Pricing model: Subscription

Free Trial: Available

Silver version costs $197 per month for up to 5 drivers and 2000 orders Gold version costs $247 per month for up to 10 drivers and 10,000 orders Platinum version costs $497 per month for up to 25 drivers and unlimited orders

Q. What are the main features of OnnaWay?

OnnaWay offers the following features:

  • Barcode Support
  • Billing & Invoicing
  • Compensation Management
  • Customer Database
  • Delivery Tracking
  • Dispatch Management
  • GPS Integration
  • Label Printing
  • Order Entry
  • Order Management
  • Order Tracking
  • Routing
  • Sales Trend Analysis

Q. Who are the typical users of OnnaWay?

OnnaWay has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does OnnaWay support?

OnnaWay supports the following languages:

English

Q. What type of pricing plans does OnnaWay offer?

OnnaWay has the following pricing plans:

Subscription

Q. Does OnnaWay support mobile devices?

OnnaWay supports the following devices:

Android, iPhone, iPad

Q. What other apps does OnnaWay integrate with?

We do not have any information about what integrations OnnaWay has

Q. What level of support does OnnaWay offer?

OnnaWay offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials