About Ellucian

Ellucian is a suite of operations tools for both public and private higher education institutions with modules for enterprise resource planning (ERP), student information systems (SIS), constituent relationship management, and analytics. Designed specifically for higher education, Ellucian offers a range of solutions for a variety of educational needs. Ellucian Banner helps businesses to manage workflows and resources through an ERP system, Ellucian Colleague helps manage people and processes, Ellucian PowerCampus can be used to manage productivity in smaller institutions, Ellucian Quercus is an integrated digital student information system, and Ellucian Elevate can be used to manage operations for non-traditional courses.

In order to enhance the learning experience for both students and staff, the Ellucian suite of tools offers a range of features including online registration for students, attendance tracking, HR tools, financial aid management, communications tools, marketing, productivity analytics, and more. Ellucian’s CRM solutions such as Ellucian CRM Recruit and Ellucian Degree Works aid with engaging students, sharing information across departments, and providing students with the tools they need to plan their degree and track academic progress. Students, advisors, teachers, and institutions can all utilize Ellucian’s analytics products to gain insight from actionable insights, optimize efficiencies , identify trends, and more.


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Ellucian Software - Ellucian financial query
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Ellucian Software - Ellucian financial query
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Ellucian

3,6 (84)
VS.

Starting Price

No pricing found
€39,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

49
159

Integrations

No integrations found
No integrations found

Ease of Use

3,2 (84)
4,0 (2)

Value for Money

3,2 (84)
5,0 (2)

Customer Service

3,5 (84)
4,5 (2)
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Reviews

Overall rating

3,6 /5
(84)
Value for Money
3,2/5
Features
3,5/5
Ease of Use
3,2/5
Customer Support
3,5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 84
Rebecca
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Software

Reviewed on 2018/11/27

Overall experience has been great, just a few things that can get confusing or hard to do, but...

Overall experience has been great, just a few things that can get confusing or hard to do, but other than that, it is very useful for what we use it for. We keep a lot of information and this software allows us to do that.

Pros

This software allows us a great way to keep track of giving history, event information, solicitations and personal information. Also allows us to pull simple and in depth reports.

Cons

Can be a little cumbersome sometimes when you want to dive deeper. Pulling in depth reports can be confusing with continued training.

Cyrus
Overall rating
  • Industry: Higher Education
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Mixed Reviews

Reviewed on 2018/12/14

They are an established Higher Education software that is on the cutting edge with a lot of what...

They are an established Higher Education software that is on the cutting edge with a lot of what they offer. The partnerships they offer with vendors seems to fall short in some cases. The support they offer for the products is generally good. But depending on the application may depend on how quickly they respond to support questions/issues.

Pros

Offers a variety of different software solutions that integrates with its ERP (Banner or Colleague). Along with a variety of ancillary applications that integrate with the ERP.

Cons

Cost would be by far the biggest issue. The second would be that as of late the company has a tendency to tout its upcoming or just released products will work but in reality it is being built and developed as the sales people speak. To be fair their established software generally works well and no complaints.

Steven
Overall rating
  • Industry: Higher Education
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Difficult to use | Difficult to maintain | Expensive | Releases are poorly tested by Ellucian...

Reviewed on 2019/02/01

-Business users in all departments find Banner difficult to use
-Database engineers find Banner...

-Business users in all departments find Banner difficult to use
-Database engineers find Banner difficult to maintain
-IT staff finds Banner difficult to support

Banner is obsolete in the technological age we live; there are cloud finance, HCM, CRM, and student information applications which integrate well with each-other and outperform banner in nearly every category.

Pros

Customer support Is friendly and responsive.

Cons

-There is a Massive maintenance overhead
-There is a need for business users to constantly watch the community for systemic issue and bug alerts
-Documentation is intentionally over-complicated to encourage the purchase of Ellucian consulting
-Implementation is more complicated than competitor applications due to the age of the product
-Data is stored un-uniformly in 'shotgun' style in the database making migration away from banner very difficult.
-There is no dashboard -- the entire user interface is a very weak showing
-Self service is impossible to leverage for reliable company-wide / student-wide document delivery.
-Almost no reporting capabilities are built-in; admins must instead write database queries for end users.

Mike
Overall rating
  • Industry: Higher Education
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Colleague as an ERP

Reviewed on 2016/10/15

Colleague is an overall great product. Ellucian has been working hard to improve Colleague's...

Colleague is an overall great product. Ellucian has been working hard to improve Colleague's features and functionality, especially on the Self-Service platform. This work has kept them at the front edge of innovation with responsive design that allows your constituents serve themselves from any device. This takes pressure off of administrative staff so they can focus on quality support to your students.

Ellucian does a good job at being connected to their customers and understanding the constantly changing needs in the academic world. They hold focus groups, beta testing groups to allow the engaged community of customers to provide input, and it shows in the quality of the newer products they have created.

Pros

Mobile friendly self service
Integration through Ellucian XE
Active user community on Ellucian's eCommunities social media platform

Cons

Reporting. Expect to spend money on a reporting tool.

Kathy
Overall rating
  • Industry: Higher Education
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I work with one module for the software and they have a great network for help.

Reviewed on 2017/08/22

The Ellucian software is very helpful in keeping our school on track and making it easier for the...

The Ellucian software is very helpful in keeping our school on track and making it easier for the student to navigate Admissions to registration to financial aid to graduation.

Pros

Very functional and customizable to your school. We get the opportunity to let the company know what we want in the software and they usually update to meet the various schools needs. Very aware of all federal guidelines and requirements.

Cons

Training for use of the module or processes would be nice when something new is implemented. Several screens and options are usually available with short descriptions.

Showing 5 reviews of 84 Read all reviews

Ellucian FAQs

Below are some frequently asked questions for Ellucian.

Ellucian offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Ellucian for pricing information.

Ellucian has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Ellucian supports the following languages:

English, Spanish

Ellucian supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Ellucian has

Ellucian offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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