About A1 Tracker

A1 Tracker is a cloud-based enterprise risk management platform designed to help businesses of all sizes manage and mitigate risks across processes related to contracts, migrations, insurance, assets and claims. The platform comes with a claim management module, which enables users to track, report and manage trends, reducing risks on claims for insurance premiums, worker compensation, product liabilities, and more.

Features of A1 Tracker include threat assessments, risk letters, templates, audits, escalations, real-time alerts via texts/emails, and resolution assignments. Managers can automate contract workflows related to product registrations, customer warranty and service agreements through scheduled reminders and email-based approval pipelines. A1 Tracker provides an online dashboard, which allows users to view and report on data through charts, heat maps, graphs, and data summaries.

A1 Tracker offers an asset management solution, which lets users monitor operations across locations, and manage business risks concerning maintenance, repairs, procurement, part replacements, facilities, and more. The solution integrates with various third-party customer relationship management (CRM), enterprise resource planning (ERP), accounting, and Active Directory applications.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Images

A1 Tracker contract management screenshot
A1 Tracker risk assessment screenshot
A1 Tracker insurance claim alerts screenshot
A1 Tracker asset dashboard screenshot
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A1 Tracker video
A1 Tracker screenshot: A1 Tracker contract management screenshot A1 Tracker screenshot: A1 Tracker risk assessment screenshot A1 Tracker screenshot: A1 Tracker insurance claim alerts screenshot A1 Tracker screenshot: A1 Tracker asset dashboard screenshot

Features

Total features of A1 Tracker: 191

  • 3PL Management
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Adjustor Management
  • Alerts/Notifications
  • Approval Process Control
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Barcoding/RFID
  • Billing & Invoicing
  • Broker / Agent Portal
  • Budget Management
  • Business Process Control
  • Buy Side (Suppliers)
  • COBRA Administration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Case Management
  • Cataloging/Categorization
  • Claims Management
  • Claims Tracking
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Collaboration Tools
  • Commission Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Counterparty Risks
  • Credit Risk Management
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Visualization
  • Debt Management
  • Depreciation Management
  • Disaster Recovery
  • Discount Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Electronic Claims
  • Electronic Signature
  • Eligibility Verification
  • Email Management
  • Enterprise Risk Management
  • Exceptions Management
  • Expense Tracking
  • File Sharing
  • Financial Risk Reporting
  • Fleet Management
  • For Auto Insurance
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Forms Management
  • Full Text Search
  • Functions/Calculations
  • Gantt/Timeline View
  • Government Contracts
  • Hierarchy Management
  • IT Incident Management
  • IT Risk Management
  • Import/Export Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Insurance Policy Management
  • Insurance Rating
  • Internal Controls Management
  • International Forwarders
  • Inventory Management
  • Inventory Tracking
  • Investigation Management
  • Investor Reporting
  • Issue Management
  • KPI Monitoring
  • LTL / Shared Truckload
  • Legal Risk Management
  • Limit Control
  • Liquidity Analysis
  • Local Forwarders
  • Maintenance Management
  • Maintenance Scheduling
  • Market Risk Management
  • Milestone Tracking
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • OSHA Compliance
  • OSHA Recordkeeping
  • Offboarding
  • Onboarding
  • Online Booking
  • Operational Risk Management
  • Paper-Based Claims
  • Participant Portal
  • Parts Management
  • Payor Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Policy Generation
  • Policy Issuance
  • Policy Management
  • Policy Processing
  • Portfolio Management
  • Pre-built Templates
  • Pricing Management
  • Prioritization
  • Private Dashboards
  • Private Equity
  • Procurement Management
  • Product Configurator
  • Product Registration
  • Project Management
  • Public Dashboards
  • Public Equity
  • Quotes/Estimates
  • Rate Management
  • Rating Engine
  • Receipt Management
  • Reimbursement Management
  • Reinstatement Tracking
  • Reinsurance Administration
  • Renewal Management
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputational Risk Management
  • Requisition Management
  • Resource Management
  • Response Management
  • Returns Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Room Booking
  • Safety Incident Management
  • Scorecards
  • Self Service Portal
  • Sell Side (Customers)
  • Service Management
  • Shipment Tracking
  • Sourcing Management
  • Specialty Contracts
  • Spend Control
  • Supplier Management
  • Support Ticket Management
  • Task Management
  • Team Collaboration
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Truckload Management
  • Underwriting Management
  • Vendor Management
  • Vendor Master Data Management
  • Version Control
  • Vesting Management
  • Warranty Claims Management
  • Warranty Tracking
  • Waybills
  • Widgets
  • Workflow Management

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Reviews

Overall rating

4,9 /5
(48)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
5/5

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Showing 5 reviews of 48
Rufina B.
Overall rating
  • Industry: Insurance
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very flexible and robust software

Reviewed on 2018/08/09

Pros

We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget.
We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Cons

Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

Joshua F.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Software and Fantastic Customer Support

Reviewed on 2020/06/23

I had a very good experience with A1. I was the primary system administrator for our company. The...

I had a very good experience with A1. I was the primary system administrator for our company. The response time from customer support was short and the help they provided was spot-on. I have no complaints about this program.

Pros

The ability to import data from our existing system and then manipulate that data to fit the new program was an awesome feature. This program was also very easy to use. The program is also customizable to fit the needs of our company.

Cons

There is really only one “con” to mention.
1. Building “custom views” was a little difficult and took some time to learn.

Steven R.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A1 Tracker Review

Reviewed on 2019/02/25

Our overall experience with the solution has been a positive one. While it did take a significant...

Our overall experience with the solution has been a positive one. While it did take a significant amount of time to get our solution up and functional, the solution has cut down on paper, errors and lead time. It has been a fantastic product for our needs.

Pros

We were most attracted to the versatility and customization of the software to fit our needs.

Cons

The custom fields aspect of the solution is not as intuitive as you would imagine.

Catherine K.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We've used A1 software since 2013 and very pleased with the quality of product service and...

Reviewed on 2018/04/30

Pros

I oversee product warranty claims for around 250 dealers, who are responsible for handling customer guarantee repairs and product registrations. A1 Enterprise was our software of choice because our warranty, product registration, and RMA process is chalk-full of complex business rules which requires automation. Our products and guarantee process are complex, due to each product having many associated parts and sub-assemblies, where each can have various warranty coverage types and limits.
A1 Enterprise also provided an interface to our ERP accounting software, which gives us more control over how our products and claim costs approvals flow between the two systems. This interface reduced burden on me and our accounting department. We have collaborated continuously with the team at A1 to clearly define our business requirements to ensure we get what we need, and the team at A1 invests their time to thoroughly understand our business needs.
Pros: The team at A1 is very competent with their technology and our requirements. They know how to present solutions to complex business needs, and are very responsive to changes and support requests. Additionally, A1 Tracker as a software is rich with customizability, administrative features, and workflow features that make my job easier and more efficient. In comparing my time spent managing claims in the previous system, A1 Tracker gave us a 90% increase in efficiency.

Cons

A1 Tracker is an application that takes time to understand and grow into. Any administrator taking on this application should be aware that a time investment on their part is needed to ensure a successful implementation. Additionally, I would like to see Dashboard reports with charts and graphs, although I hear rumors that's coming in 2018!

Mark H.
Overall rating
  • Industry: Construction
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Construction Project & Risk Management Management Software

Reviewed on 2016/10/27

I have worked in the construction industry for years, doing large commercial construction projects...

I have worked in the construction industry for years, doing large commercial construction projects for hotels, resorts, casinos, high-end shopping malls, condos, high-rise towers, golf courses, hospitals, and heavy civil construction such as bridges, loading docks, parking structures, and even piers.

I have also worked in some of the largest construction companies in the world. My work in construction has spanned across a many industries, and I have seen a lot of construction software packages come and go. Most of them, I have found, overcharge for user licensing, overcharge for support, and in some cases lack the support I would expect for what I am paying.

The folks at A1 Enterprise know what they're doing, and their pricing is right in-line with what I would expect to pay for the quality of service and support I require for my business. Furthermore, having worked with multiple software systems and invested hundreds of thousands of dollars in various packages, I see a tremendous benefit in how A1 Tracker brings together so many key construction risk management functions to help my team better manage construction risks. With millions, and in some cases, billions of dollars on the line, we don't have time to waste spinning our wheels trying to figure out how to use our software, or how to get our vendors and workers to use our software. It MUST be easy to learn, use, and accessible from anywhere.

A helpful tip: Know your requirements when you come to these guys, and if you don't, ask them for help defining them. Although you may need put the extra time in up front discussing your needs, it will pay off in the long run, because in my view, the purpose of software is to make my job, and the job of my staff, easier. A1 Tracker does the job.

Pros

The user licensing price point and professional support are the definite pros. Then the flexibility we have to track different construction risks. The consolidation of several software systems has lowered our overall software licensing costs.

Cons

There is a learning curve to understand higher-level administrative functions, but that's the price you pay for flexibility and a complicated business such as ours. There was also a time investment we put in to get up and running.

Showing 5 reviews of 48 Read all reviews

A1 Tracker FAQs

Below are some frequently asked questions for A1 Tracker.

A1 Tracker offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is based on the number of users and user types, including full access users and limited access/portal users. Both annual and perpetual licensing options available. One-time cost based on customer scope and implementation requirements. Contact A1 enterprise for pricing details.

We do not have any information about A1 Tracker features

A1 Tracker has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

A1 Tracker supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

A1 Tracker supports the following devices:

A1 Tracker integrates with the following applications:

SAP Business One

A1 Tracker offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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