A1 Tracker

4.9 (67)
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Enterprise risk management software

About A1 Tracker

A1 Tracker is a cloud-based enterprise risk management platform designed to help businesses of all sizes manage and mitigate risks across processes related to contracts, migrations, insurance, assets and claims. The platform comes with a claim management module, which enables users to track, report and manage trends, reducing risks on claims for insurance premiums, worker compensation, product liabilities, and more.

Features of A1 Tracker include threat assessments, risk letters, templates, audits, escalations, real-time alerts via texts/emails, and resolution assignments. Managers can automate contract workflows related to product registrations, customer warranty and service agreements through scheduled reminders and email-based approval pipelines. A1 Tracker provides an online dashboard, which allows users to view and report on data through charts, heat maps, graphs, and data summaries.

A1 Tracker offers an asset management solution, which lets users monitor operations across locations, and manage business risks concerning maintenance, repairs, procurement, part replacements, facilities, and more. The solution integrates with various third-party customer relationship management (CRM), enterprise resource planning (ERP), accounting, and Active Directory applications.


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A1 Tracker Software - A1 Tracker Enterprise Claims and Incident Management analytics compare total claim costs to claim reserves by Root Cause. Root Cause indicates why the incident occurred. This analytic gives insights how Root Causes impact company financials and forecasts.
A1 Tracker Software - A1 Tracker Enterprise Claims Incident Root Cause Analytics Management Software ERM Systems. Root cause analysis gives organizations an opportunity to understand why incidents occur, how they impact the company and their people, and then how to prevent.
A1 Tracker Software - A1 Tracker Enterprise Claims Damage Analytics - Discover what damages happen the most frequently across your claim volume. What assets are damaged, and what caused those damages, and resulting costs. These analytics help understand how to reduce damages.
A1 Tracker Software - A1 Tracker Enterprise Risk Management Software ERM Heat Map. These analytics show how many risks are in each risk quadrant, allowing risk management teams to collaborate and prioritize what risks to focus on to protect people and assets of the company.
A1 Tracker Software - A1 Tracker Claims Management Software - Claim Diary Follow Up Calendar. This is one of our key features allowing users to view their workloads on a daily, weekly, and monthly basis. Calendars are available for all modules, allowing users to plan workloads
A1 Tracker Software - A1 Enterprise Claims Analysis Software - This analytics chart highlights trend lines across claim types to see historic trends. Certain market and workplace conditions impact claim volume and severity. Knowing this history helps mitigate future risk.
A1 Tracker Software - A1 Tracker Enterprise Claims Incident Analytics Management Software ERM Systems
A1 Tracker Software - A1 Tracker contract management dashboard
A1 Tracker Software - A1 Tracker insurance COI Vendor Management Notification. These notification automatically send to vendors, insurance agents, and compliance staff to maintain COI insurance requirements. Vendors can submit a COI directly to a portal for approval.
A1 Tracker Software - A1 Tracker Claims Workflow Notification. Workflow notifications allow users to review claims as they come in and respond to workflow requests to approve, decline, or further escalate claims to other parties. Notifications also allow users to attach files.
A1 Tracker Software - A1 Enterprise Claims Financial Management Dashboard. This analytical feature summarizes all claim financials for accounting within each Claim Type. Business rules highlight financials based on user-defined criteria, making easy to spot high cost claims.
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A1 Tracker video
A1 Tracker Software - A1 Tracker Enterprise Claims and Incident Management analytics compare total claim costs to claim reserves by Root Cause. Root Cause indicates why the incident occurred. This analytic gives insights how Root Causes impact company financials and forecasts.
A1 Tracker Software - A1 Tracker Enterprise Claims Incident Root Cause Analytics Management Software ERM Systems. Root cause analysis gives organizations an opportunity to understand why incidents occur, how they impact the company and their people, and then how to prevent.
A1 Tracker Software - A1 Tracker Enterprise Claims Damage Analytics - Discover what damages happen the most frequently across your claim volume. What assets are damaged, and what caused those damages, and resulting costs. These analytics help understand how to reduce damages.
A1 Tracker Software - A1 Tracker Enterprise Risk Management Software ERM Heat Map. These analytics show how many risks are in each risk quadrant, allowing risk management teams to collaborate and prioritize what risks to focus on to protect people and assets of the company.
A1 Tracker Software - A1 Tracker Claims Management Software - Claim Diary Follow Up Calendar. This is one of our key features allowing users to view their workloads on a daily, weekly, and monthly basis. Calendars are available for all modules, allowing users to plan workloads
A1 Tracker Software - A1 Enterprise Claims Analysis Software - This analytics chart highlights trend lines across claim types to see historic trends. Certain market and workplace conditions impact claim volume and severity. Knowing this history helps mitigate future risk.
A1 Tracker Software - A1 Tracker Enterprise Claims Incident Analytics Management Software ERM Systems
A1 Tracker Software - A1 Tracker contract management dashboard
A1 Tracker Software - A1 Tracker insurance COI Vendor Management Notification. These notification automatically send to vendors, insurance agents, and compliance staff to maintain COI insurance requirements. Vendors can submit a COI directly to a portal for approval.
A1 Tracker Software - A1 Tracker Claims Workflow Notification. Workflow notifications allow users to review claims as they come in and respond to workflow requests to approve, decline, or further escalate claims to other parties. Notifications also allow users to attach files.
A1 Tracker Software - A1 Enterprise Claims Financial Management Dashboard. This analytical feature summarizes all claim financials for accounting within each Claim Type. Business rules highlight financials based on user-defined criteria, making easy to spot high cost claims.

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Starting Price

US$200.00
month
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year

Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Reviews

Overall rating

4.9 /5
(67)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
5.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 67
Rufina
Rufina
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very flexible and robust software

Reviewed on 2018/08/09

Pros

We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget.
We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Cons

Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

Bernard
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A1 - Partners in Success

Reviewed on 2023/09/25

From day 1, [sensitive content hidden]
and his team have worked tirelessly to help BCB design and...

From day 1, [sensitive content hidden]
and his team have worked tirelessly to help BCB design and rollout a custom claims management platform. A1 have been flexible and endlessly patient as BCB explored it's first tailor made claims system with A1 handling hundreds of requests, ideas and sudden changes in scope. A1 have worked extra hours to guide us through late night updates and feature releases. At every stage in this partnership (because that's what it is) A1 have been right there with us - always ready with advice and guidance. The A1 platform and team are incredibly flexible and ready to consider new ideas. Got a new client and you want to wow them? A1 are ready to mind map some amazing things to give your current processes some added sparkle/wow factor. We are one year after production now, and with all the ups and downs of then rollout and adoption of totally new system (completely new processes and features compared to our old system) would I do it again? With A1, the answer will always be yes!

Pros

A1 listen to what you need and work towards providing that. The A1 team ([sensitive content hidden]
) worked closely with BCB to help us move from having concepts to having clear ideas on what it was that BCB actually needed to succeed. A1 have continually provided excellent service in the almost 3 years I have had the pleasure to work with them. The A1 team feel like they want BCB to succeed first and foremost. I can't speak highly enough of the A1 team.

Cons

There are no cons. If you are reading this and want to find a software partner - go with A1, you genuinely won't regret it.

Alternatives Considered

VCA Software

Reasons for Choosing A1 Tracker

We wanted better/more professional claims management/data gathering/reporting abilities.

Reasons for Switching to A1 Tracker

The people at A1 and their willingness to take our feedback and ideas on board.
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Simple and helpful

Reviewed on 2023/10/12

Pros

The simplicity of it made it easy to learn and use!

Cons

The settings side of the program could be a little more intuitive.

Kam
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A1 Review Great Product.

Reviewed on 2024/04/01

Overall, I think this is a great program for our purposes, I think it could be even better if...

Overall, I think this is a great program for our purposes, I think it could be even better if access the information required were a little less rigid, for example, when attempting to access an existing claim, there should be more options available to do this, perhaps customer name, product, or even allowing the option to simply select a new claim or an existing claim and seeing a list of available options to choose from would be a great start.

Pros

A1 provides the insight required to track, access and execute next steps when dealing with customer warranty claims, it offers a comprehensive overview of the product a customer has registered along with the components for the product. at a glance warranty information and so much more.

Cons

Difficulty navigating through the system, there are no que's or hints that would assist a first time user or even an intermediate user, more information needs to be provided and an example offered to aid the novice user. Even better would be an instructed on line course that offered explanations for each section and feature. The more we empower the user, the better experience is had.

Joshua
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Software and Fantastic Customer Support

Reviewed on 2020/06/23

I had a very good experience with A1. I was the primary system administrator for our company. The...

I had a very good experience with A1. I was the primary system administrator for our company. The response time from customer support was short and the help they provided was spot-on. I have no complaints about this program.

Pros

The ability to import data from our existing system and then manipulate that data to fit the new program was an awesome feature. This program was also very easy to use. The program is also customizable to fit the needs of our company.

Cons

There is really only one “con” to mention.
1. Building “custom views” was a little difficult and took some time to learn.

Showing 5 reviews of 67 Read all reviews

A1 Tracker FAQs

Below are some frequently asked questions for A1 Tracker.

A1 Tracker offers the following pricing plans:

  • Starting from: US$200.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Monthly, Quarterly, and Annual. Implementation costs vary and may include: - Setup and Training - Quantity of Modules - Quantity of Users - Data Import - Integrations - Customizations

A1 Tracker has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

A1 Tracker supports the following languages:

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

A1 Tracker supports the following devices:

A1 Tracker integrates with the following applications:

Quickbooks Pro, SAP Business One, SYSPRO

A1 Tracker offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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