IT Retail

Grocery POS software for retailers

4,9 /5 (8 reviews) Write a Review!

IT Retail Overview

What is IT Retail?

IT Retail is a cloud-based & on-premise solution designed to manage processes related to retail stores through point-of-sale, discounts, pricing control, inventory tracking and more, facilitating customer loyalty. IT Retail lets users define employee roles based on individual supermarket requirements.

Key features of IT Retail include inventory management, receipt printing, customer loyalty tracking, product lookup, configurable tenders, and electronic coupons. Using CRM tools, store owners can gain insight into customer purchase history and send customers personalized coupons and promotions, to increase sales. Integration with several standard grocery payment modes allows users to accept payments both online and offline, ensuring compliance with PCI regulations.

IT Retail uses machine learning to generate reports, helping users make decisions to improve business performance. Enterprises can maintain pricing consistency across multiple stores by comparing pricing data based on predefined benchmarks.

IT Retail Overview

Pricing

Starting from
US$99,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is on a monthly subscription basis, starting from $99 per month.


IT Retail Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

IT Retail back office dashboard screenshot
IT Retail dashboard screenshot
IT Retail screenshot: IT Retail back office dashboard screenshot IT Retail screenshot: IT Retail dashboard screenshot

IT Retail Reviews

IT Retail Reviews

Overall rating
4,9
/
5
Excellent
7

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,9
Customer Support
5
100% recommended this app
Archie M.

Great flexibility, Information at your finger tips and reliability

Can better run my store with a reliable frontend system and a backend system that can provide my the information I need to make timely decisions.
Every issue has been address and resolved quickly by there friendly support staff. IT Retail offers so much it is hard to learn all the features.


David G.

Great POS for Smaller Stores

We are an all-organic store based in Riverside and a big source of our revenue is our hot food/drinks section in the store. The problem is that even though we have 2 main registers up front for people to pay at, a lot of people were ordering food/drinks at the deli and then just walking out with it instead of paying.

When we heard about Retail NEXT we were excited because we were looking for a system that was lightweight enough to be installed at the deli counter but that could still handle checking out our produce and dry good items. It's really been the perfect fit for us because we already use IT Retail for the main registers and we love the service and the features that we get from them.

So far our experience has been great; there have been a few software bugs but the best part about IT Retail is that they are super responsive to all of our problems. If we call them with an issue it's usually a same-day fix and we are back up and running.


Valerie G.

Great Product and Staff!

Being a new business owner, I wasn't sure what to expect from this product. We ran into a few minor glitches here and there, and the staff has been incredibly responsive and has always taken my needs and suggestions into consideration.

I love using the software once all the bugs were/are worked out. It's very easy to use. I like the IT Retail site and all the features it offers, like entering the end of day totals, reporting, and the ability to edit the register buttons. I don't intend on changing the product in my business and I look forward to growing our relationship!


Kaleb G.

Great POS Software for Grocers

They did a great job setting me up, and I love the reporting on sales.


Ho C.

Great supporting team

Well trained a d experienced supporting members.
Easy of use and fast learn how to use it.
Recommended.


Archie M.
Industry: Retail
Company size: 51-200 Employees

Great flexibility, Information at your finger tips and reliability

Used Daily for 2+ years
Reviewed on 2017/06/02
Review Source: Capterra

Can better run my store with a reliable frontend system and a backend system that can provide my the information I need to make timely decisions.
Every issue has been address and resolved quickly by there friendly support staff. IT Retail offers so much it is hard to learn all the features.

Pros

Reliable, easy to use, Great Support, provides the information I need to make business decisions. Easily adaptable to other third party programs.

Response from IT Retail

Thanks Archie! We're happy you're happy with IT Retail!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David G.
Industry: Food & Beverages
Company size: 11-50 Employees

Great POS for Smaller Stores

Used Daily for 1-5 months
Reviewed on 2016/12/15
Review Source: Capterra

We are an all-organic store based in Riverside and a big source of our revenue is our hot food/drinks section in the store. The problem is that even though we have 2 main registers up front for people to pay at, a lot of people were ordering food/drinks at the deli and then just walking out with it instead of paying.

When we heard about Retail NEXT we were excited because we were looking for a system that was lightweight enough to be installed at the deli counter but that could still handle checking out our produce and dry good items. It's really been the perfect fit for us because we already use IT Retail for the main registers and we love the service and the features that we get from them.

So far our experience has been great; there have been a few software bugs but the best part about IT Retail is that they are super responsive to all of our problems. If we call them with an issue it's usually a same-day fix and we are back up and running.

Pros

Cloud-based, EMV and EBT, can handle full grocery checkout, easy to use/easy to train on.

Cons

Get better pin pads

Response from IT Retail

Thanks for the review David! We are thrilled that you've had such a good initial experience! And we are working on the pin pads :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Valerie G.
Industry: Food & Beverages
Company size: 2-10 Employees

Great Product and Staff!

Used Daily for 6-12 months
Reviewed on 2017/01/05
Review Source: Capterra

Being a new business owner, I wasn't sure what to expect from this product. We ran into a few minor glitches here and there, and the staff has been incredibly responsive and has always taken my needs and suggestions into consideration.

I love using the software once all the bugs were/are worked out. It's very easy to use. I like the IT Retail site and all the features it offers, like entering the end of day totals, reporting, and the ability to edit the register buttons. I don't intend on changing the product in my business and I look forward to growing our relationship!

Pros

It's easy to use and edit, and the staff goes above and beyond to keep me happy.

Cons

Too many glitches, but once they are worked out this thing will run very nicely.

Response from IT Retail

Hey Valerie,

Thanks so much for your kind words! We've loved working with you so far and look forward to many more years working together!

-Stephen

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kaleb G.
Industry: Supermarkets
Company size: 51-200 Employees

Great POS Software for Grocers

Used Daily for 2+ years
Reviewed on 2020/05/18
Review Source: Capterra

They did a great job setting me up, and I love the reporting on sales.

Pros

I like that is user friendly, on the backend and front end. A cashier can learn the software really fast. I also like the product lookup which helps the speed at the check stand.

Cons

I am looking forward to the new features, with e-commerce.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ho C.
Industry: Retail
Company size: 201-500 Employees

Great supporting team

Used Daily for 2+ years
Reviewed on 2016/12/30
Review Source: Capterra

Well trained a d experienced supporting members.
Easy of use and fast learn how to use it.
Recommended.

Pros

Easy of use
Flexible

Cons

None

Response from IT Retail

Thanks Mr. Chung! We have enjoyed working closely with you all as well! Best of luck this new year!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 8 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

IT Retail Pricing

IT Retail Pricing

Starting from
US$99,00/month
Free Trial
Subscription
Value for money

Pricing is on a monthly subscription basis, starting from $99 per month.

Pricing is on a monthly subscription basis, starting from $99 per month.

Value for Money
4,9/5
Based on 8 user ratings
Compare value for money rating with alternatives
Compare with alternatives

IT Retail Features

IT Retail Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,8/5
Based on 8 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for IT Retail

Additional information for IT Retail

Key features of IT Retail

  • Barcode Scanning
  • Customer Database
  • Discount Management
  • Inventory Management
  • Multi-Location
  • Returns Management
  • Sales Tracking
  • eCommerce Integration

IT Retail FAQs

IT Retail FAQs

Below are some frequently asked questions for IT Retail.

Q. What type of pricing plans does IT Retail offer?

IT Retail offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Subscription

Free Trial: Not Available

Pricing is on a monthly subscription basis, starting from $99 per month.

Q. What are the main features of IT Retail?

IT Retail offers the following features:

  • Barcode Scanning
  • Customer Database
  • Discount Management
  • Inventory Management
  • Multi-Location
  • Returns Management
  • Sales Tracking
  • eCommerce Integration

Q. Who are the typical users of IT Retail?

IT Retail has the following typical customers:

Small Business, Mid Size Business

Q. What languages does IT Retail support?

IT Retail supports the following languages:

English

Q. What type of pricing plans does IT Retail offer?

IT Retail has the following pricing plans:

Subscription

Q. Does IT Retail support mobile devices?

IT Retail supports the following devices:

Android

Q. What other apps does IT Retail integrate with?

IT Retail integrates with the following applications:

QuickBooks Online Advanced, SAP CRM

Q. What level of support does IT Retail offer?

IT Retail offers the following support options:

Phone Support, Online Support