About IT Retail

IT Retail is a cloud-based & on-premise solution designed to manage processes related to retail stores through point-of-sale, discounts, pricing control, inventory tracking and more, facilitating customer loyalty. IT Retail lets users define employee roles based on individual supermarket requirements.

Key features of IT Retail include inventory management, receipt printing, customer loyalty tracking, product lookup, configurable tenders, and electronic coupons. Using CRM tools, store owners can gain insight into customer purchase history and send customers personalized coupons and promotions, to increase sales. Integration with several standard grocery payment modes allows users to accept payments both online and offline, ensuring compliance with PCI regulations.

IT Retail uses machine learning to generate reports, helping users make decisions to improve business performance. Enterprises can maintain pricing consistency across multiple stores by comparing pricing data based on predefined benchmarks.

Pricing starting from:

US$99,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$99,00/month

  • Free Trial
  • Subscription

Images

IT Retail back office dashboard screenshot
IT Retail dashboard screenshot
View 3 more
IT Retail screenshot: IT Retail back office dashboard screenshot IT Retail screenshot: IT Retail dashboard screenshot

Features

Total features of IT Retail: 48

  • Ad hoc Analysis
  • Ad hoc Reporting
  • Barcode / Ticket Scanning
  • CRM
  • Cost Analysis
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customizable Reports
  • Data Import/Export
  • Data Storage Management
  • Design Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Database
  • Employee Management
  • Gift Card Management
  • Grocery POS
  • Inventory Management
  • Inventory Tracking
  • Lottery Management
  • Loyalty Program
  • Multi-Location
  • Multi-Store
  • PCI Compliance
  • Point of Sale (POS)
  • Profitability Analysis
  • Progress Reports
  • Promotions Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Management
  • Returns Management
  • Sales Reports
  • Sales Trend Analysis
  • Single Store
  • Summary Reports
  • Trend Analysis
  • eCommerce Management

Alternatives

KORONA

4,6
#1 Alternative to IT Retail
KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA...

Odoo

4,2
#2 Alternative to IT Retail
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

WooPOS

4,5
#3 Alternative to IT Retail
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees...

eHopper

4
#4 Alternative to IT Retail
eHopper is a free, cross-platform, cloud-based POS software designed for use by retail & restaurants using Android,...

Reviews

Overall rating

4,9 /5
(8)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,9/5
Customer Support
5/5

Already have IT Retail?

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Showing 5 reviews of 8
Annika B.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ADDING EASE TO YOUR DAY TO DAY SELLS.

Reviewed on 2021/02/09

Pros

IT Retail POS accompanies a smooth, natural interface that makes it simple to set up and learn. The POS programming has a few inherent applications that are explicit for taking care of specific requirements. These applications separate IT Retail's various capacities, so you can discover the things you need rapidly, keeping everything straightforward.

What's more, Works Even When Your Store is Offline

We realize how significant it is for a retail location framework to consistently be up and taking installments. That is the reason we planned our framework to work regardless of whether the web is separated.

Cons

IT IS A LITTLE MORE THAN I WANTED TO SPEND ON A SYSTEM .BUT SOMETIME QUALITY OUTWAYS QUANTITY. I AM NOT THE LEAST BIT UNSATISFIED WITH MY CHOICE.

Archie M.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great flexibility, Information at your finger tips and reliability

Reviewed on 2017/06/02

Can better run my store with a reliable frontend system and a backend system that can provide my...

Can better run my store with a reliable frontend system and a backend system that can provide my the information I need to make timely decisions.
Every issue has been address and resolved quickly by there friendly support staff. IT Retail offers so much it is hard to learn all the features.

Pros

Reliable, easy to use, Great Support, provides the information I need to make business decisions. Easily adaptable to other third party programs.

Response from IT Retail

Thanks Archie! We're happy you're happy with IT Retail!

Valerie G.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product and Staff!

Reviewed on 2017/01/05

Being a new business owner, I wasn't sure what to expect from this product. We ran into a few...

Being a new business owner, I wasn't sure what to expect from this product. We ran into a few minor glitches here and there, and the staff has been incredibly responsive and has always taken my needs and suggestions into consideration.

I love using the software once all the bugs were/are worked out. It's very easy to use. I like the IT Retail site and all the features it offers, like entering the end of day totals, reporting, and the ability to edit the register buttons. I don't intend on changing the product in my business and I look forward to growing our relationship!

Pros

It's easy to use and edit, and the staff goes above and beyond to keep me happy.

Cons

Too many glitches, but once they are worked out this thing will run very nicely.

Response from IT Retail

Hey Valerie,

Thanks so much for your kind words! We've loved working with you so far and look forward to many more years working together!

-Stephen

David G.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great POS for Smaller Stores

Reviewed on 2016/12/15

We are an all-organic store based in Riverside and a big source of our revenue is our hot...

We are an all-organic store based in Riverside and a big source of our revenue is our hot food/drinks section in the store. The problem is that even though we have 2 main registers up front for people to pay at, a lot of people were ordering food/drinks at the deli and then just walking out with it instead of paying.

When we heard about Retail NEXT we were excited because we were looking for a system that was lightweight enough to be installed at the deli counter but that could still handle checking out our produce and dry good items. It's really been the perfect fit for us because we already use IT Retail for the main registers and we love the service and the features that we get from them.

So far our experience has been great; there have been a few software bugs but the best part about IT Retail is that they are super responsive to all of our problems. If we call them with an issue it's usually a same-day fix and we are back up and running.

Pros

Cloud-based, EMV and EBT, can handle full grocery checkout, easy to use/easy to train on.

Cons

Get better pin pads

Response from IT Retail

Thanks for the review David! We are thrilled that you've had such a good initial experience! And we are working on the pin pads :)

Ho C.
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great supporting team

Reviewed on 2016/12/30

Well trained a d experienced supporting members.
Easy of use and fast learn how to use...

Well trained a d experienced supporting members.
Easy of use and fast learn how to use it.
Recommended.

Pros

Easy of use
Flexible

Cons

None

Response from IT Retail

Thanks Mr. Chung! We have enjoyed working closely with you all as well! Best of luck this new year!

Showing 5 reviews of 8 Read all reviews

IT Retail FAQs

Below are some frequently asked questions for IT Retail.

IT Retail offers the following pricing plans:

  • Starting from: US$99,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing is on a monthly subscription basis, starting from $99 per month.

We do not have any information about IT Retail features

IT Retail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

IT Retail supports the following languages:

English

IT Retail supports the following devices:

Android (Mobile)

IT Retail integrates with the following applications:

QuickBooks Online Advanced, SAP Customer Experience

IT Retail offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for IT Retail.