About Netsurion

Netsurion® delivers complete cybersecurity confidence through wider attack surface coverage, deeper threat detection, and faster incident response. Netsurion’s Managed XDR solution combines our 24x7 SOC and our Open XDR platform in a co-managed service that gives you the ultimate flexibility to adapt and grow while maintaining a secure environment. Headquartered in Ft. Lauderdale, FL with a global team of security analysts and engineers, Netsurion is a leader in Managed Extended Detection & Response (MXDR).


Key benefits of Netsurion

Consolidate your tech stack and augment your staff with a robust team of experts. Netsurion Managed Threat Protection is a single managed security service with a 24/7 SOC and cloud-managed security platform.

1. Predict attack vectors and find vulnerabilities
2. Prevent any threat, anywhere in zero-time
3. Detect attacks and suspicious behavior faster
4. Respond to incidents effectively and immediately


Images

Netsurion Software - EventTracker Dashboard
Netsurion Software - Threat Center
Netsurion Software - Threat Detection
Netsurion Software - MITRE ATT&CK 3
Netsurion Software - MITRE ATT&CK Timeline
Netsurion Software - MITRE ATT&CK Navigator
Netsurion Software - GDPR Compliance
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Netsurion video
Netsurion Software - EventTracker Dashboard
Netsurion Software - Threat Center
Netsurion Software - Threat Detection
Netsurion Software - MITRE ATT&CK 3
Netsurion Software - MITRE ATT&CK Timeline
Netsurion Software - MITRE ATT&CK Navigator
Netsurion Software - GDPR Compliance

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Starting Price

US$30 000,00
year
US$1 800,00
year

Pricing Options

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Features

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142

Integrations

No integrations found
7

Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

3,6 /5
(23)
Value for Money
3,7/5
Features
3,8/5
Ease of Use
3,1/5
Customer Support
4,0/5

Already have Netsurion?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 23
Fred
Fred
Overall rating
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

The best managed SEIM out there

Reviewed on 2018/03/13

Pros

We use the managed version of Event Tracker for several clients. A central portal has all of the info we need for compliance and security of our client's business.

Cons

Setup can be a bit of a challenge as an agent has to be deployed at every endpoint. Syslogs also need to setup to be collected which needs to be done on each device.

Response from Netsurion

Hi Fred,

Thank you for taking the time to review EventTracker SIEM. We appreciate your business and kind words.

Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel if you like. Thanks for being part of the EventTracker family.

John
Overall rating
  • Industry: Higher Education
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We have had a great experience with EventTracker. We could not manage our Risks without them.

Reviewed on 2017/07/28

Staff augmentation, real time alerts, log correlation, centralized log management, visibility into...

Staff augmentation, real time alerts, log correlation, centralized log management, visibility into security threats

Pros

The fact that they are able to manage our risks which effectively is staff augmentation for us. Our Information Security Department is one person (me) and without EventTracker monitoring the environment, sending weekly reports, proactively calling me when they see something unusual and holding quarterly collaboration meetings we would not be able to accomplish what we have been able to accomplish.

Cons

Tech Support is based out of India. It can be difficult to get same day turn around. With that being said, though, if it is an urgent matter I normally will hear back from them in a few hours.

Response from Netsurion

John,
Thank you so much for taking the time to review our services and technologies. We take each review to heart and will relay it back within the organization to further improve the value we deliver.

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Rob
Overall rating
  • Industry: Computer Networking
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

EventTracker good for small MSPs with 2-5 employees

Reviewed on 2021/03/12

It's hard to get a SOC engineer who knows security. They are more of a support. you can't reach SOC...

It's hard to get a SOC engineer who knows security. They are more of a support. you can't reach SOC directly and get assistance. It might be that they are overseas.

Pros

It adds more resources to the CPU. The agents failing to send an alert to our support .

Cons

It's not a true multi-tenant and can't be white-labeled. The price is attractive at first but then it adds up. We failed compliance and audit because their log storage can't retrieve log files.

Alternatives Considered

Splunk Enterprise

Reasons for Choosing Netsurion

Stratozen is basically a fortisiem product by Fortinet. Not of a lot of value in their service offering. Arcticwolf sells to our customers directly and we are not happy with blackstratus.

Reasons for Switching to Netsurion

EventTracker had a very good sales team to sell the product but the service delivery and support was very inadequate.

Response from Netsurion

Thanks for your review, Rob. Netsurion takes feedback seriously and is always seeking ways to improve our managed security solutions. We will certainly make sure these issues have been addressed. Our Managed Threat Protection solution has two versions, one is tailored to fit most MSPs' and SMBs' needs and budget, while the other is an enterprise-level co-managed solution that delivers more robust features and flexible services that may directly address any shortcomings you experienced. Granted, some security practitioners prefer a software-only solution for which we may not be the ideal fit. If it's not too late to earn your trust back, please reach out to our team via our contact form on Netsurion.com, so we can better understand your experience and see if we can be of service.

Scott
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EventTracker is a great asset in our security toolbox...

Reviewed on 2018/09/21

Endpoint security and an awareness what is going on with users' machine is key.
-We can see what...

Endpoint security and an awareness what is going on with users' machine is key.
-We can see what new Windows processes are running (good or unwanted), connections to risky IP addresses.
-Preventative alerts for low disk space on servers has prevented unwanted down-time.
-DHCP alerts when new machines attempt to plug into our network
-File Integrity Monitoring for PCI compliance
-Audit support during PCI on-site assessments
-Insightful dashboards for NOC TV/monitoring

Pros

The integrations from 3rd party systems helps show us the full picture of our security footprint, on-prem to Office 365. Support is very responsive to developing new integrations, if necessary.

Cons

None come to mind. Most anything we've had an issue with has been corrected in a timely manner.

Response from Netsurion

Hi Scott,

Thank you for taking the time to review EventTracker SIEM. Your feedback is very important to us. We look forward to continuing delivering security and compliance value to NCMIC Group.

Mike
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product but difficult to set up

Reviewed on 2017/07/28

Pros

Very flexible and accurate. It provides visibility and insight into what is going on with all our systems and network devices.

Cons

It is complicated to set up and non-intuitive. It lacks the modern approach to data analysis, such as machine learning.

Response from Netsurion

Mike,
Thank you so much for taking the time to review our platform! We really appreciate it and will certainly leverage the feedback. You may be interested in our SIEMphonic Enterprise solution which brings out the full capabilities of EventTracker, or possibly upgrading to EventTracker Security Center which does employ machine learning. https://www.eventtracker.com/announcements/new-eventtracker-8-addresses-the-detection-deficit-in-data-security/

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Showing 5 reviews of 23 Read all reviews

Netsurion FAQs

Below are some frequently asked questions for Netsurion.

Netsurion offers the following pricing plans:

  • Starting from: US$30 000,00/year
  • Pricing model: Subscription
  • Free Trial: Available

Contact Netsurion for pricing information.

Netsurion has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Netsurion supports the following languages:

English

Netsurion supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Netsurion has

Netsurion offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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