--- description: Learn how Tekmetric can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Tekmetric Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Car Repair Software](/directory/202/auto-repair/software) > [Tekmetric](/software/120663/tekmetric) # Tekmetric Canonical: https://www.getapp.za.com/software/120663/tekmetric Page: 1 / 5\ Next: [Next page](https://www.getapp.za.com/software/120663/tekmetric?page=2) > Tekmetric is the all-in-one auto repair software. More than 16,000 shops run scheduling, inspections, repair orders, parts, payments, and marketing from one cloud-based login, with results to show for it. > > Verdict: Rated **4.7/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Tekmetric • Higher average repair orders: Shops using digital vehicle inspections average $741 per repair order, up from a $612 baseline. Adding MotoVisuals videos pushes that closer to $800. • Bigger approvals: Buy Now, Pay Later through Affirm, Klarna, and Sunbit lifts average repair order 13% for shops that adopt it. • Recovered revenue: Automated declined-work follow-ups bring deferred repairs back to the schedule. • Faster approvals: Customers review inspection photos and video by text and approve from their phones, so technicians start sooner. • Fewer stalled jobs: Integrated parts ordering and inventory tracking show stock, orders, and arrivals before a technician pulls a car in. • Fuller bays: 24/7 online booking, including Book Online with Google, fills the schedule overnight. • One login, zero syncing: Shop management, payments, and marketing share one database, so nothing is entered twice. • Clean books without the hour: Automated reconciliation and QuickBooks integration close the day as payments post. • Decisions on live numbers: Average repair order, gross profit by job, close ratio, and technician efficiency update in real time. • Consistent pricing: Labor and parts matrices keep every advisor and every location quoting the same way. • Transparency customers trust: Photo and video inspections show the problem instead of describing it. • Payment on their terms: Text-to-Pay, Apple Pay, Google Pay, card-on-file, and Buy Now, Pay Later. • Staying top of mind: Automated reminders, two-way texting, SEO-optimized websites, and Google review requests. • Multi-shop control: Standardized inspections, pricing, and workflows across every location, with shop-wide reporting from one login and pricing per shop, not per user. • Tire work without the headache: Automated DOT registration, real-time fitment data, and in-app ordering from the repair order. • Protected revenue: Stripe Radar fraud protection and PCI-compliant processing on every transaction. • Support from people who know shops: 24/7 U.S.-based support, personalized onboarding, and Tekmetric Academy training. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 104 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tekmetric - **Location**: Houston, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$179,00 - **Pricing model**: Flat Rate - **Pricing Details**: Unlimited users per subscription. Priced per shop, not per user. No contracts. No hidden fees. Unlimited support. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Reminders - Billing & Invoicing - Billing and Invoicing - CRM - Chat/Messaging - Communication Management - Contact Database - Cost Tracking - Customer Database - Customer History - Customizable Reports - Data Import/Export - Digital Vehicle Inspection (DVI) - Document Management ## Integrations (14 total) - ALLDATA - AutoFlow - AutoVitals - Back Office - Nexpart Distribution Management - PartsTech - QuickBooks Free - QuickBooks Online - QuickBooks Online Advanced - RepairLink - RingCentral Contact Center - Shopgenie - Slack - WickedFile ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Car Repair Software](https://www.getapp.za.com/directory/202/auto-repair/software) ## Alternatives 1. [ARI](https://www.getapp.za.com/software/131559/ari) — 4.6/5 (661 reviews) 2. [AutoLeap](https://www.getapp.za.com/software/2039015/autoleap) — 4.8/5 (748 reviews) 3. [AutoRepair Cloud](https://www.getapp.za.com/software/124971/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.getapp.za.com/software/2057637/napa-tracs) — 4.2/5 (264 reviews) 5. [Torque360](https://www.getapp.za.com/software/2063470/torque360) — 4.9/5 (56 reviews) ## Reviews ### "Fantastic Automotive Shop Management System" — 5.0/5 > **Christian** | *30 July 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Tekmetric works. Very intuitive, so even the most UN-computer savvy person can easily learn to use it. Cloud based SMS means that I can access from anywhere and this allows me to serve my customers even better. Built in texting and electronic approvals allow us to communicate with customers without having to wait until they can actually talk on their phone. Digital inspections make it possible to show customers exactly what we see without them having to be at the shop. The entire process from checking a car in to getting it back to the customer is streamlined, simplified AND customer friendly. Complete reporting gives us the information we need to effectively manage the business. Tekmetric has integration with most parts vendors, and other automotive service providers. If they aren't, they'll gladly work to make happen. > > **Cons**: There are just a few features from previous SMS that I really want. BUT the Tekmetric team has already added some of those and is working to build the others in. So the cons are pretty much temporary. > > Moving to Tekmetric was the best thing we've done for our business in a while. Our customers love it. It's easier to present estimates and easier for them to review and approve recommended work. The business reporting is easy to use and Tekmetric is steady adding information to the available reports. If you're looking for automotive SMS, then I recommend you stop looking and start using Tekmetric. ----- ### "Tekmetric" — 5.0/5 > **Damon** | *05 May 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, constantly adding features > > **Cons**: Can’t put more than 1 tech assigned on same job, only one credit card integration. ----- ### "Unhappy purchase-company does not actively fix issues" — 3.0/5 > **stephen** | *05 January 2022* | Automotive | Recommendation rating: 1.0/10 > > **Pros**: Smoother modern style program. Work screen is easy to work with. Authorization on large tickets is nice. Nice clean invoice. > > **Cons**: So many ease of use details that were skipped. This software needed to be beta run for a year or at least be willing to fix issues-not Phone friendly- > > Its tough. there are benefits to the program-so many little things that could be fixed that they simply acknowledge but don't. Their sales people present the "great product out there" in sales-after the sale it gets a little snarky. ----- ### "Best shop management system out there." — 5.0/5 > **Chance** | *07 August 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I have used this software for over a year now. It does so much and is improving on an almost weekly basis. > > **Cons**: Can’t really say anything hear. If there’s is something that needs changed or improved they listen and fix it. > > I have 2 locations and Tekmetric makes it easy for me to monitor from either location. ----- ### "Thank you\!" — 5.0/5 > **Juan** | *24 June 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Innovative, adaptable, clean and easy to use. > > **Cons**: To early to tell, so far everything has exceeded my expectation. > > Less paper and ink usage and digital innovation. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.za.com/software/120663/tekmetric?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/120663/tekmetric) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data