Reward Gateway

4.5 (328)
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Employee engagement and recognition platform for enterprises

About Reward Gateway

Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.

The platform showcases individual and team achievements through a real-time feed, allowing employees to interact via comments and likes. Employees can send customized eCards to recognize colleagues and celebrate milestones. Users can create videos and content pages to share company news, deliver messages to segmented audiences, and send push notifications and live alerts to increase engagement. Reward Gateway comes with a library of editable survey templates, which allows human resource teams to collect employee feedback and measure the effectiveness of employee engagement programs through custom surveys.

Reward Gateway includes an employee discount module which enables managers to distribute in-store as well as online vouchers and retailer discount schemes. Employees can download the branded mobile application to join voluntary benefits programs, access vouchers and cashback offers, and manage online shopping activities.


Images

Reward Gateway Software - Reward Gateway branded webpage
Reward Gateway Software - Reward Gateway eCard
Reward Gateway Software - Connect your workforce
Reward Gateway Software - Reward Gateway deals screenshot
Reward Gateway Software - Reward Gateway wallet screenshot
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Reward Gateway video
Reward Gateway Software - Reward Gateway branded webpage
Reward Gateway Software - Reward Gateway eCard
Reward Gateway Software - Connect your workforce
Reward Gateway Software - Reward Gateway deals screenshot
Reward Gateway Software - Reward Gateway wallet screenshot

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Reward Gateway

4.5 (328)
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Starting Price

No pricing found
US$4.00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

69
17

Integrations

20
No integrations found

Ease of Use

4.6 (328)
4.6 (21)

Value for Money

4.4 (328)
4.2 (21)

Customer Service

4.5 (328)
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Reviews

Overall rating

4.5 /5
(328)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.5/5

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Showing 5 reviews of 328
Mark
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Fond is great

Reviewed on 2020/08/05

Pros

It's very easy to give recognition and to redeem points through Fond. It's a quick and easy way to recognize the people you work with for their contributions.

Cons

The integration with slack is not very intuitive. I primarily use Fond through the Fond website directly.

Response from Reward Gateway

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your comments about the Slack integration along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at [email protected].

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reward Gateway

Reviewed on 2023/07/17

Its very positive. Workers who feel esteemed and appreciated are more useful.So Its a truly...

Its very positive. Workers who feel esteemed and appreciated are more useful.So Its a truly remunerating tool to have.

Pros

An extraordinary tool to have all your worker advantages and correspondences in a solitary area. Simple to direct individuals to utilize it, data is not difficult to situate also.And should not forget their great customer service.

Cons

Really I haven't tracked down anything yet..There Isn't anything I detest about this product,super content with it.

John
Overall rating
  • Industry: Biotechnology
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

GRAIL's Review

Reviewed on 2022/11/28

Visually appealing, simple to use for employees. Terrible from an admin user POV if integrating...

Visually appealing, simple to use for employees. Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules into our CSV file before loading into Rewards Gateway. Not being able to "skip" levels or "send back" awards during the approval process is hugely limiting and creates a bad user experience on approvals.

Pros

Easy to use from an employee perspective

Cons

No rules engine for approval process: No way for the system to skip approvers if they've already approved earlier in the cycle (example, Manager may also be the budget owner or HRBP. End of approving twice for the same person). No rules engine for approval process: No way for system to recognize and skip a person approving as themselves. No rules engine for approval process: Cannot use management chain or any other rule for assigning approvers at different approval levels. (Have to script this into the SFTP file and manually maintain). i.e. level 1 approver: use nominees line manager. Or approver 2: route approval to nominee's HR Partner. Or line 3: all people in department x, route to x for approval. For direct cash awards that are paid outside of the platform (i.e. what GUILD calls non-monetary awards), there's no way to edit the suggested amount or "Send Back" the step to prior step. Means if an amount changes through the approval process, we have to cancel the award, ask the Nominator to resubmit, then go through the entire approval process again. Clients have very limited configuration options available compared to what GUILD support can do. Means we need to submit a ticket for basic set-up. Example: we'd like to limit the number of nominations a person can receive (example 1 per month) to help avoid duplicate awards for the same body of work. This is possible on the platform, but only GUILD admins can set it up. Pictures are not diverse (4 white males)

Response from Reward Gateway

Hello John,

Thanks you for your feedback. We aim to provide the greatest possible experience to our customers, but we're sorry to hear that your experience was just an average one.

Please let us know if there's anything else we can do to improve your program. I would love to connect with you directly to hear your feedback and talk about how we can improve the admin experience!

Looking forward to hearing back from you soon.

Sharon Fagan
Director of Client Success

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool for engagement!

Reviewed on 2022/11/22

We keep working to improve engagement through the platform. The service team at Reward Gateway is...

We keep working to improve engagement through the platform. The service team at Reward Gateway is amazing and always so responsive and great to work with.

Pros

The ease of use and ability to make changes is key. The team enjoys the eCards and opportunities to recognize one another. Great tool for engagement!

Cons

I would like to be able to run more detailed reports (for example, specifics on each of the eCards - who is using them and what is said vs. just knowing the percentage of usage).

Verified Reviewer
Overall rating
  • Industry: Individual & Family Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The Brand Integrity platform is simple to use, functional and customizable for employee...

Reviewed on 2018/06/05

It allows for me to recognize co-workers in a way that mimicked social media as it allows for all...

It allows for me to recognize co-workers in a way that mimicked social media as it allows for all employees to see the recognition once posted

Pros

The system is user friendly and allows for the user to entire a multitude of recognition options and titles. The system is also visually pleasing which always makes a system rank higher in favorability.

Cons

The options used by the company I work for has the user title the recognition, write a blurb for the recognition as well as then select categories that the recognition falls into. It's cumbersome and I often find myself reluctant to take the time to do them as coming up with a title can be cumbersome for me.

Showing 5 reviews of 328 Read all reviews

Reward Gateway FAQs

Below are some frequently asked questions for Reward Gateway.

Reward Gateway offers the following pricing plans:

  • Free Trial: Not Available

Contact Reward Gateway for pricing details

Reward Gateway has the following typical customers:

501–1,000, 1,001–5,000

Reward Gateway supports the following languages:

English

Reward Gateway supports the following devices:

Android (Mobile), iPhone (Mobile)

Reward Gateway integrates with the following applications:

BambooHR, Bitium, Duo Security, Google Analytics 360, Kallidus Learn, LinkedIn for Business, Meta for Business, Microsoft Azure, Microsoft Outlook, Microsoft Teams, Microsoft Viva Engage, Myagi, Namely, Okta, OneLogin, Ping Identity, Slack, Vantage Circle, Workday HCM, Yapster

Reward Gateway offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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