ClearGage

About ClearGage
ClearGage is a cloud-based healthcare payments technology suite designed to cater to the needs of small to midsize healthcare organizations. Whether you are a healthcare provider practice seeking to optimize financial performance or a healthcare SaaS organization interested in partnering with us, ClearGage offers a comprehensive solution that transforms the way healthcare organizations collect payments and support patient financial management.
At ClearGage, security and compliance are our top priorities. Our platform is HIPAA and Payment Card Industry Data Security Standard (PCI DSS) compliant, ensuring that patient data and payment information are safeguarded with the highest level of protection.
Through APIs and custom integrations, our platform is currently integrated with Electronic Health Records (EHR) systems, practice management software vendors, and various third-party applications. Our integrated solutions are built to streamline invoicing and billing processes, offer affordable and convenient payment options for patients, auto-post payments and reduce the burden of manual administrative work, freeing up valuable time for healthcare professionals to focus on patient care.
Our flagship product, ClearGage Payment Portal, is at the forefront of payment technology for healthcare practices. The simple user interface supports functionalities, ranging from Point-of-Sale (POS) payments, custom payment plans, patient account storage and consent for autopay enrollment.
Patients experience a personalized digital experience with practice branded online bill pay and automated patient engagement SMS/email campaigns. Patients can add preferred payment methods for future use with digital wallet storage and reply “Pay” to pay via text for the most convenient payment method.
ClearGage's treatment estimate module ensures that patients receive accurate cost estimates upfront. Utilizing real-time eligibility verification and payer fee schedule analysis, ClearCalc enables healthcare organizations to provide transparent and precise treatment cost estimates.
Accept payments across the entire patient journey with ClearGage PayNow portal, a custom-branded payment portal that can be embedded anywhere for enhanced accessibility to online payments. Patients can engage with the practice at any touch point and settle their bills with ease, ultimately promoting patient loyalty and satisfaction.
Key benefits of ClearGage
Increased Transparency
Develop patient trust through accurate and transparent treatment estimates to support informed decisions and improve outcomes.
Automated Patient Engagement
Capture revenue anytime, anywhere with digital payment solutions branded to your practice and designed to increase patient engagement.
Comprehensive Payment Solutions
Configurable payment solutions support patient preferred payment options, flexible payment plans and personal billing support.
Payment Insights and Analytics
Leverage our robust reporting and analytics to optimize financial performance, minimize bad debt and increase cash flow.
- Automated Payments
- Custom Payment Plans
- Secure and Convenient Payment Options
- Online Bill Pay
- PayNow Embedded URL
- Treatment Estimations
- Real-time Eligibility
- Automated Billing Support
- Final Notice Patient Outreach
- Automated Patient Engagement
- Text to Pay
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cleargage
Reviewed on 2023/11/14
Over all we are happy with them I am not sure if their pricing is comparative to other systems as...
Over all we are happy with them I am not sure if their pricing is comparative to other systems as I haven't compared fees in a while.
Pros
It is a very functional payment processing system. It's relatively easy to use. It gets a little confusing if you are setting up payment plans at times, but with more use im sue it's easy.
Cons
No one ever reached out to us about staying pci compliant and what we needed to do regarding that or also about upgrading our readers against fraud.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Patient Care Finanancing
Reviewed on 2023/08/03
Have used them in a prior practice for 5 years. When started my new practice 8 years ago, it was...
Have used them in a prior practice for 5 years. When started my new practice 8 years ago, it was one of the first services I set up for my new clinic. Don't know what I'd do without it!
Pros
It allows patients to concentrate more in their care and less on how they are going to afford it. Also makes it easier for me to collect without having to "hunt people down" with invoices, calls, etc, to pay for services with EFT. Patients are comfortable with an automatic payment that they can figure into their monthly budgets.
Cons
The wording on some of the financing pages can be hard to follow for patients. Also, on the last page, there is a line for signature for the patient and a witness, however there's not a place for date.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Cleargage is easy to use
Reviewed on 2023/08/15
Personally I would rather go with a company that notifies us with changes to accounts such as...
Personally I would rather go with a company that notifies us with changes to accounts such as suspensions
Pros
If you understand how to use cleargage it is easy to use
Cons
The system constantly suspends accounts and there is no way to change this
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Billing made easy
Reviewed on 2023/08/08
Setting up automatic payments has been super helpful, allowing patients to set up payment plans has...
Setting up automatic payments has been super helpful, allowing patients to set up payment plans has been a huge plus.
Pros
We use cleargage at our medical practice and the ability to seamlessly send invoices and take payment without having to open three other windows has been wonderful. Customer service is also usually very responsive and overall this has made our lives much easier!
Cons
Our patients often think the emails are spam, I'd like to have them look more professional in future.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
WOWCh
Reviewed on 2023/08/11
Good
Good
Pros
I like using subscription plans the most.
Cons
Using financial lending. The amount clients (us) have to write off is ridiculous.
ClearGage FAQs
Below are some frequently asked questions for ClearGage.Q. What type of pricing plans does ClearGage offer?
ClearGage offers the following pricing plans:
- Starting from: US$100.00
- Free Trial: Not Available
Contact ClearGage for pricing details.
Q. Who are the typical users of ClearGage?
ClearGage has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does ClearGage support?
ClearGage supports the following languages:
English
Q. Does ClearGage support mobile devices?
ClearGage supports the following devices:
Q. What other apps does ClearGage integrate with?
ClearGage integrates with the following applications:
DrChrono, PracticeMax, Precision Practice Management, SilkOne Cloud Chiropractic EHR, TRIARQ Health, athenaOne, myCare iMedicWare
Q. What level of support does ClearGage offer?
ClearGage offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support
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