Power Diary

Practice management software for health professionals

About Power Diary

Power Diary is online practice management software designed to help health professionals streamline and manage day-to-day health clinic operations with calendar management tools, plus online bookings, automated SMS or email reminders, client invoices, treatment note templates, reports and analytics, Telehealth, an in-platform practice operations manual, and more. Power Diary also supports integration with Stripe, Tyro AU, Mailchimp, Xero, Physitrack, Medicare/DVA AU, Outlook Mail, Outlook Calendar, Go Fax and Google Calendar.

Power Diary is suitable for clinics of any size, from sole practitioners to large, multi-location practices. Typical users include physical therapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors, etc.

Power Diary offers a universal calendar and one-click appointment management, giving practitioners quick and central access to all of their appointments. Automated SMS and email appointment reminders help reduce client cancellations and no-shows. Other calendar features include recurring practitioner availability patterns, custom online availability, custom calendar grouping, color coding, quick toggle, and more.

Power Diary’s client CRM allows users to access and manage basic client details and contact information from a single location. The CRM also stores client insurance details and keeps a record of all of their past and future appointments, as well as their attendance history. The platform’s client portal enables clients to book appointments online anytime. To ensure full control over the booking process, Power Diary allows users to set up their appointment rules and cancellation policy.


Key benefits of Power Diary

+ Calendar & Appointment Management: Completely manage your clients appointments and your schedule in one easy to navigate location.
+ SMS & Email Messages (with automated appointment reminders): Our smart appointment reminders will reduce your no-shows to almost nothing. Set up to 3 reminders using a combination of text and emails to suit your needs. You can also communicate directly with clients using the 2-way SMS chat system. Use the communication method your clients prefer to make everything flow seamlessly.
+ Client Records Management: Store all the information you need in one secure place within your clinic management software. Whether you need to look at client referrals, invoices, treatment notes, or appointments, it’s all linked together and easily accessible with Power Diary.
+ Clinical Notes: Power Diary gives you 100’s of treatment note templates, covering most healthcare professions. Use these as a starting point, and then create your own with text boxes, multiple-choice options, tick boxes, images for annotation and electronic signatures. With the right templates in place, note-taking becomes super-quick, enabling you to save hours in admin time every week.
+ Online Bookings & Payments: Clients love being able to make appointments after-hours and without picking up a phone. With Power Diary, you can easily add a “Book Now” button to your website, using the rules you set for their bookings. Enjoy seeing new appointments made without you being in the office, or even near your email.
+ Integrated Invoices & Payments: Configure your invoices and receipts, enjoy secure payment processing, and eliminate the headache of outstanding account management. Never miss invoicing a client again!
+ Integrated Telehealth: Secure technology that makes Telehealth easy for you and your clients. If you and your clients can’t be in the same place, you can now use Telehealth to provide your services anywhere.
+ In-Platform Practice Operations Manual: This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
+ Best-in-Class Customer Service: Our international customer service team is available and ready to answer any questions and issues that you may have. Book a live call, visit our extensive how-to video library or view our searchable help center.
+ Robust integrations, including Stripe, Tyro (AU), Mailchimp, Xero, Physitrack, Medicare/DVA AU, Gmail, Google Calendar, Outlook Mail, Outlook Calendar, GoFax.
+ Works on any device with access to the internet.
+ 12 Month Money-Back Guarantee!


Images

Power Diary Software - Simple In-Platform Telehealth
Power Diary Software - Automated SMS and Email Appointment Reminders
Power Diary Software - One-Click Appointment Management
Power Diary Software - Customisable Treatment Notes
Power Diary Software - Invoicing and Payments
Power Diary Software - Easy Online Bookings with the Client Portal
Power Diary Software - Eliminate Paperwork with Online Forms
Power Diary Software - Access from Mobile Phone or Tablet
Power Diary Software - In-Platform Practice Operations Manual
Power Diary Software - Sales Reports
View 11 more
Power Diary video
Power Diary Software - Simple In-Platform Telehealth
Power Diary Software - Automated SMS and Email Appointment Reminders
Power Diary Software - One-Click Appointment Management
Power Diary Software - Customisable Treatment Notes
Power Diary Software - Invoicing and Payments
Power Diary Software - Easy Online Bookings with the Client Portal
Power Diary Software - Eliminate Paperwork with Online Forms
Power Diary Software - Access from Mobile Phone or Tablet
Power Diary Software - In-Platform Practice Operations Manual
Power Diary Software - Sales Reports

Not sure about Power Diary? Compare with a popular alternative

Power Diary

4,6 (183)
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Starting Price

US$19,00
month
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Pricing Options

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Integrations

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Ease of Use

4,5 (183)
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Value for Money

4,4 (183)
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Customer Service

4,6 (183)
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Reviews

Overall rating

4,6 /5
(183)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,6/5

Already have Power Diary?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 183
Kellie
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent appointment tracking system

Reviewed on 2019/05/28

No comparison between our old paper diary system and Power Diary! The ability to access from...

No comparison between our old paper diary system and Power Diary! The ability to access from anywhere, see details of diary entries for multiple practitioners, and instant notification of updates to appointments are invaluable.

Pros

Power Diary is extremely easy to use, allowing for easy client scheduling and reminder contact via sms. Simple, intuitive interface that has many powerful features and can keep track of a wealth of information. Love the fact that I can check for changes to my schedule from my laptop, phone, and iPad. Invoicing and payment records are easily accessible and there are a number of useful summary reports that can be run. An invaluable tool for our clinic.

Cons

No real cons of note! Only issues have been when internet has been down or very rare issues from Power Diary's end of things, technically speaking.

Rebecca
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend

Reviewed on 2023/03/13

It’s been excellent.

It’s been excellent.

Pros

I love the scheduling, records section, customisable forms, invoicing, simplicity of Medicare, client portal, everything.

Cons

I really need electronic prescribing to be incorporated.

Alternatives Considered

Cliniko

Reasons for Switching to Power Diary

It was more seamless with Medicare, the support was far superior.

Response from Power Diary

Thank you so much for the great review and your feedback. We appreciate it!

Please submit your request for an electronic prescribing feature via this feedback form. There are a couple of questions that will help us to understand what you're looking for: https://powerdiary.typeform.com/to/LByeS1R1

Thanks again! -Heather

Mohammed
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Potentially good product, with some flaws and terrible support.

Reviewed on 2020/08/14

So far - poor, not only is the support not great, the client onboarding features are limited i.e. i...

So far - poor, not only is the support not great, the client onboarding features are limited i.e. i wanted to collect address dob, etc, but the process to do this is very long winded.

Pros

The Telehealth feature - otherwise all other features are similar to other booking apps we have used previously.

Cons

The support, they are very keen to send you articles that only solve part of the issue rather than try to understand and trouble shoot with you. I am an active user who recently asked why my calendar didn't sync to google -i am now on email exchange number 17 and still no resolution - no way to run a business.

Alternatives Considered

Calendly

Reasons for Choosing Power Diary

Primarily telehealth feature, but the other aspects Bookly was actually superior, especially support.

Switched From

Bookly

Reasons for Switching to Power Diary

I regret it, i am now looking at calendly again.
Sue
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fantastic product.

Reviewed on 2023/03/10

So easy to use and vital for clients to book online. Also Power diary support team are always on...

So easy to use and vital for clients to book online. Also Power diary support team are always on hand to help if needed.

Pros

Ease of use and appointment scheduling and easy for my clients to book online

Cons

No cons at the moment as I am still getting to grips with the product.

Response from Power Diary

Thank you so much for your review- we love to hear that our Customer Team has been helpful!

Thanks again
-Heather

Rhonda
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New Powerdiary user

Reviewed on 2019/08/01

Convenience of online access to Powerdiary for practitioners and online booking for patients is...

Convenience of online access to Powerdiary for practitioners and online booking for patients is huge for us.
Communication with the team is easy and quick responses are the rule. Great value.

Pros

Convenience, communication, ease of use (with a couple of qualifiers)

Cons

Clunky re-appointment system, online booking system could look more attractive to users/patients

Alternatives Considered

Cliniko

Reasons for Switching to Power Diary

Cost, simplicity quick communication with Help Team
Showing 5 reviews of 183 Read all reviews

Power Diary FAQs

Below are some frequently asked questions for Power Diary.

Power Diary offers the following pricing plans:

  • Starting from: US$19,00/month
  • Pricing model: Subscription
  • Free Trial: Available

See our special offer now!

Power Diary has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Power Diary supports the following languages:

English

Power Diary supports the following devices:

Power Diary integrates with the following applications:

Google Calendar, Mailchimp, Microsoft Outlook, Stripe, Tyro, Xero

Power Diary offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Power Diary.