Power Diary

Practice management software for health professionals

4,6 /5 (121 reviews) Write a Review!

Power Diary Overview

What is Power Diary?

Power Diary is an online practice management software designed to help health professionals streamline and manage day-to-day health clinic operations with calendar management tools, plus online bookings, automated SMS or email reminders, client invoices, treatment note templates, reports and analytics, and more. Power Diary also supports integration with Stripe, Mailchimp, Xero, and Google Calendar.

Power Diary is suitable for clinics of any size, from sole practitioners to large, multi-location practices. Typical users include physiotherapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counsellors, etc.

Power Diary offers a universal calendar and one-click appointment management, giving practitioners quick and central access to all of their appointments. Automated SMS and email appointment reminders help reduce client cancellations and no-shows. Other calendar features include recurring roster patterns, custom online availability, custom grouping, color coding, quick toggle, and more.

Power Diary’s client CRM allows users to access and manage basic client details and contact information from a single location. The CRM also stores client insurance details and keeps a record of all of their past and future appointments, as well as their attendance history. The platform’s client portal enables clients to book appointments online anytime. To ensure full control over the booking process, Power Diary allows users to set up their appointment rules and cancellation policy.

Power Diary Overview

Pricing

Starting from
€4,00/month

Pricing options

Free Trial
Subscription
Value for money

Just me: €4/week for 1 calendar
Light: €6/week for 2-3 calendars
Medium: €9/week for 4-9 calendars
Large: €12/week for 10-20 calendars
Plus: €17/week for 30 calendars


Power Diary Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

Power Diary automated SMS and email appointment reminders screenshot
Power Diary payments and invoices screenshot
Power Diary one click appointment management screenshot
Power Diary customizable treatment notes screenshot
Power Diary client reports screenshot
Power Diary screenshot: Power Diary automated SMS and email appointment reminders screenshot Power Diary screenshot: Power Diary payments and invoices screenshot Power Diary screenshot: Power Diary one click appointment management screenshot Power Diary screenshot: Power Diary customizable treatment notes screenshot Power Diary screenshot: Power Diary client reports screenshot

Power Diary Reviews

Power Diary Reviews

Overall rating
4,6
/
5
Excellent
75

Very good
42

Average
3

Poor
1

Terrible
0

Value for Money
4,4
Features
4,4
Ease of Use
4,5
Customer Support
4,6
97% recommended this app
Jordan j. P.

Personal Trainer(s) Appointment Portal

All personal trainers appointments in one place. Payment processing makes it easy for clients to pay for their personal training sessions. Clients profile details are located in this app. Makes it easy for personal trainers to refer to specific client.


Simone H.

Review

Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.


John P.

Not too bad, with potential

Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.


Natalie W.

Power Diary helps me save time

I don't have any double handling...I can email clients and other health professionals straight from the software which links to the respective client's file.


Rebecca U.

Best decision I made for my practice


Jordan j. P.
Industry: Health, Wellness & Fitness
Company size: 5 001-10 000 Employees

Personal Trainer(s) Appointment Portal

Used Daily for 1+ year
Reviewed on 2019/12/04
Review Source: Capterra

All personal trainers appointments in one place. Payment processing makes it easy for clients to pay for their personal training sessions. Clients profile details are located in this app. Makes it easy for personal trainers to refer to specific client.

Pros

I keep track of multiple personal trainers in one portal. Clients book online. Clients can process their personal training payments online. Power Diary shows every personal trainers available time slots.

Cons

Need note security. One personal trainer should not be able to see another personal trainers client notes.

Response from Power Diary

Thanks for the great review Jordan! With the Notes access - if you go to Setup > Users and untick "Access all Client Session Notes" for your users then they won't be able to access other PT's client notes. - Damien

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Simone H.
Industry: Mental Health Care
Company size: 11-50 Employees

Review

Used Daily for 6-12 months
Reviewed on 2019/08/14
Review Source: Capterra

Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.

Pros

- Visually appealing
- Ability to produce multiple reports
- Simple and easy to use calendar and client set up
- Client online booking portal
- Medicare processing
- Data consistancy

Cons

- Limited functions available on the calendar - cannot view single day of the week for multiple weeks
- Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not
- Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

John P.
Industry: Alternative Medicine
Company size: 2-10 Employees

Not too bad, with potential

Used Daily for 6-12 months
Reviewed on 2020/03/30
Review Source: Capterra

Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Pros

Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Cons

They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business).

They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive.
They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Response from Power Diary

Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on top of it, we should instead rebuild the Client Portal first using more flexibility technology, and then build the Online Forms using that. It's a 'get the foundations right first' type decision. Whilst not glamorous, this approach has ongoing, long-term benefits for all our users. The Client Portal has now been rebuilt and released, and the Online Forms function is in final stages of pre-Beta testing. Re SMS: these are middle-range for pricing. We use an enterprise-grade gateway that is very reliable. There are some cheaper, less reliable providers but we will never use them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Natalie W.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Power Diary helps me save time

Used Daily for 1+ year
Reviewed on 2019/08/29
Review Source: Capterra

I don't have any double handling...I can email clients and other health professionals straight from the software which links to the respective client's file.

Pros

Tailored client note functions, easy accounting with feeds to Xero, and a willingness to look at adaptations to suit the needs of my business.
Also, support by Australian's which is thorough, quick and friendly.
Client Portal

Cons

Still a few aspects of the note forms requiring changes to make extra helpful notes for my clinic.

Response from Power Diary

Thanks for the great review!
- Damien

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rebecca U.
Industry: Mental Health Care
Company size: 2-10 Employees

Best decision I made for my practice

Used Daily for 2+ years
Reviewed on 2019/08/14
Review Source: Capterra

Pros

The best thing about PowerDiary would have to be the time savings having everything incorporated into the one program, being able to send/receive SMS including automated reminders, AND being able to export directly to Xero! It’s great! It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something!

Cons

I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day. Nothing major! Oh & I wish you could send faxes from PowerDiary.

Response from Power Diary

Hi Rebecca, Thanks for your lovely review. We love hearing that Power Diary is saving you lots of time! Will add your improvement ideas to our list (we prioritise the ones we get the most interest in).
All the best,
Fiona

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 121 user ratings
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Power Diary Pricing

Power Diary Pricing

Starting from
€4,00/month
Free Trial
Subscription
Value for money

Just me: €4/week for 1 calendar
Light: €6/week for 2-3 calendars
Medium: €9/week for 4-9 calendars
Large: €12/week for 10-20 calendars
Plus: €17/week for 30 calendars

Just me: €4/week for 1 calendar
Light: €6/week for 2-3 calendars
Medium: €9/week for 4-9 calendars
Large: €12/week for 10-20 calendars
Plus: €17/week for 30 calendars

Value for Money
4,4/5
Based on 121 user ratings
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Power Diary Features

Power Diary Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,4/5
Based on 121 user ratings
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Categories

Additional information for Power Diary

Additional information for Power Diary

Key features of Power Diary

  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Claims Management
  • Client Management
  • Customizable Branding
  • Email Marketing
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Progress Tracking
  • SOAP Notes
  • Self Service Portal

Power Diary FAQs

Power Diary FAQs

Below are some frequently asked questions for Power Diary.

Q. What type of pricing plans does Power Diary offer?

Power Diary offers the following pricing plans:

Starting from: €4,00/month

Pricing model: Subscription

Free Trial: Available

Just me: €4/week for 1 calendar Light: €6/week for 2-3 calendars Medium: €9/week for 4-9 calendars Large: €12/week for 10-20 calendars Plus: €17/week for 30 calendars

Q. What are the main features of Power Diary?

Power Diary offers the following features:

  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Claims Management
  • Client Management
  • Customizable Branding
  • Email Marketing
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Progress Tracking
  • SOAP Notes
  • Self Service Portal

Q. Who are the typical users of Power Diary?

Power Diary has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Power Diary support?

Power Diary supports the following languages:

English

Q. What type of pricing plans does Power Diary offer?

Power Diary has the following pricing plans:

Subscription

Q. Does Power Diary support mobile devices?

We do not have any information about what devices Power Diary supports

Q. What other apps does Power Diary integrate with?

Power Diary integrates with the following applications:

Google Calendar, Mailchimp, Stripe, Xero

Q. What level of support does Power Diary offer?

Power Diary offers the following support options:

Phone Support, Online Support