About DuxWare

DuxWare is a cloud-based medical practice management solution designed to help physicians and administrators manage operations, billing, payments, and more. DuxWare enables users to track patients, schedule sessions, and store case information in a centralized database, and offers a HIPAA compliant solution. The platform's automated appointment reminders let managers send notifications to staff and clients for upcoming appointments.

Duxware comes with insurance eligibility checking functionality, which enables users to send patient data to insurance providers for verification and prevent payment denials for eligible visits. The system helps administrators maintain secure audit/log reports. Features include electronic claims and statements, authorization tracking, call rescheduling, real-time data updates, customizable communications, and more. DuxWare allows patients to confirm or cancel appointments via text message.

DuxWare includes a messaging module, which lets users send details about clinic visits, consultations, or claims to patients. The platform also supports real-time reports based on parameters such as date of entry, service, and batch. DuxWare integrates with various employee health record (EHR) systems, facilitating data sharing across multiple locations.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

DuxWare Software - Duxware patient information screenshot
DuxWare Software - Duxware billing screenshot
DuxWare Software - Duxware charge entry screenshot
DuxWare Software - Duxware claim filing screenshot
DuxWare Software - Duxware batch eligibility check screenshot
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DuxWare video DuxWare Software - Duxware patient information screenshot DuxWare Software - Duxware billing screenshot DuxWare Software - Duxware charge entry screenshot DuxWare Software - Duxware claim filing screenshot DuxWare Software - Duxware batch eligibility check screenshot

Features

Total features of DuxWare: 49

  • ACH Payment Processing
  • Accounting Integration
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Communication Management
  • Compliance Tracking
  • Customer Database
  • Customizable Dashboard
  • Document Management
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Multi-Location
  • Multi-Physician
  • Paper-Based Claims
  • Patient Engagement Software
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Scheduling
  • Practice Management
  • Quotes/Estimates
  • Real Time Reporting
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Task Scheduling

Alternatives

SimplePractice

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MedicsPremier

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#2 Alternative to DuxWare
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MediFusion

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#3 Alternative to DuxWare
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TotalMD

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#4 Alternative to DuxWare
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Reviews

Overall rating

4,9 /5
(73)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
4,9/5

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Showing 5 reviews of 73
Cathy C.
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reliable billing software for small to large clincis

Reviewed on 2018/03/20

The integration with Optimis EHR is splendid. This integration saves time and errors in billing,...

The integration with Optimis EHR is splendid. This integration saves time and errors in billing, allowing staff to concentrate on more productive clinic tasks.

Pros

Streamline of Optimis into Duxware for billing. Ease of billing to insurances. Reports are numerous, efficient and very usable. Making corrections to patient info and claims is simple and quick.

Cons

Entering patient payments and applying is easy but if you need to make a change, the double entry accounting to do it is time consuming and painful. If a payment is deleted, then where the payment has been applied should be deleted as well. If a check was applied to 10 visits, then the payment for each visit would have to be deleted individually.

Mary B.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Practice Management System Easy to use

Reviewed on 2020/11/18

I have used Duxware since 08/09 and have had very few issues in that time, and what issues we have...

I have used Duxware since 08/09 and have had very few issues in that time, and what issues we have had have been addressed quickly.

Pros

All the information is on the first page you enter for each patient. Then it is easy to toggle between pages as needed.
You hover over information and it expands.
The same support staff that was there when we implemented the system in 2009 are still my go to staff. They are so knowledgeable and friendly.

Cons

Some of the reports can be improved by making easier to get to them.

Laura O.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

2017 BARA Review

Reviewed on 2017/03/08

Rep and the team are great. Wish we could find some shortcuts in the system to save some time with...

Rep and the team are great. Wish we could find some shortcuts in the system to save some time with the billers,

Pros

Ease of use

Cons

More items could be automated like appointment verifications, authorizations and payment posting.

Response from Medical Practice Software

Thanks for the review! We are always happy to help in anyway we can!
Be sure to contact us about your questions, DuxWare automates Eligibility Requests as well as eClaims, eRemits and auto-posting of payments.

Kristi M.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional customer service with a highly functional product!

Reviewed on 2021/11/14

I have enjoyed the personal and professional customer service that this company provides. Whether...

I have enjoyed the personal and professional customer service that this company provides. Whether it is a a global pandemic or a local Louisiana hurricane Duxware continues to provide seamless service!!!

Pros

Very easy to schedule and register a patient!

Cons

I would like to see all insurance plans be eligible for insurance eligibility with one Clearinghouse. Having to go to outside payor websites for insurance verification is inefficient.

Amy S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 2021/07/15

We have used Duxware as one of our billing software for clients for almost five years. We have...

We have used Duxware as one of our billing software for clients for almost five years. We have several practices that use this software.

Pros

The ease of the software is straightforward and works very well. The ledger for posting is very easy to use.

Cons

I wish they have the CMS1500 form in the system, this would help a lot when it comes to sending claims via email or faxing. We have to buy the CMS1500 forms, print them, scan them in, then either email or fax them. A feature that I wish they had.

Posting statement money. Another feature that would be nice is to have the last statement and when a patient pays their balance, it would go directly to the last statement or at least have that option.

Showing 5 reviews of 73 Read all reviews

DuxWare FAQs

Below are some frequently asked questions for DuxWare.

DuxWare offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact DuxWare for pricing details.

DuxWare has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

DuxWare supports the following languages:

English

DuxWare supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

DuxWare integrates with the following applications:

Capture, Flow

DuxWare offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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