About SmartFreight

SmartFreight is a shipping management solution which helps businesses of all sizes manage drop shipping, warehouse dispatching, shipping methods, and route optimization. The platform enables users to upload custom freight rates or transport service provider details into the system to assist with shipping operations. Users can also send white-label email notifications and track events.

SmartFreight allows users to manage the entire logistics lifecycle, from choosing shipping methods and services to helping customers monitor shipments online. The search feature enables enterprises to browse SmartFreight's built-in database, generate quotes and maintain costing information. Route optimization functionality lets users find optimal routes based-on various criteria, such as prices, expected time, service standard expectations, and carbon footprint. SmartFreight offers a centralized tracking portal, which allows customers to track shipments through real-time updates.

SmartFreight comes with a Tracker4Transport (T4T) module, which lets administrators view tracking details and scan labels at multiple shipment stages. The analysis and reporting feature gives users valuable insight into operations and route performance via Delivered In Full and On Time (DIFOT) reports. SmartFreight integrates with various third-party applications such as 3PLCentral, Axsys, IBM AS/400, Epicor, Greentreem FreightSelect, FileMaker, and more.

Devices

Business size

S M L

Markets

Australia, United States

Supported Languages

English

Images

SmartFreight carbon footprint screenshot
SmartFreight consignment entry screenshot
SmartFreight DIFOT report screenshot
SmartFreight dispatch notification email screenshot
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SmartFreight video
SmartFreight screenshot: SmartFreight carbon footprint screenshot SmartFreight screenshot: SmartFreight consignment entry screenshot SmartFreight screenshot: SmartFreight DIFOT report screenshot SmartFreight screenshot: SmartFreight dispatch notification email screenshot

Features

Total features of SmartFreight: 46

  • 3PL Management
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Customer Portal
  • Customizable Branding
  • Delivery Tracking
  • Dispatch Management
  • Estimating
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • International Forwarders
  • LTL / Shared Truckload
  • Location Tracking
  • Order Management
  • Overtime Calculation
  • Package Tracking
  • Parcel Shipping
  • Quotes/Estimates
  • RFID Scanning
  • Rate Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Transportation Management
  • Warehouse Management
  • Waybills
  • eCommerce Management

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Orderhive

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Dispatch Science

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Reviews

Overall rating

4,1 /5
(82)
Value for Money
3,9/5
Features
3,9/5
Ease of Use
4,1/5
Customer Support
4/5

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Showing 5 reviews of 82
Verified Reviewer
Overall rating
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use multiple carrier software!

Reviewed on 2018/12/18

Makes our life easy!

Makes our life easy!

Pros

Easy to use and the support is great with any issues!

Cons

No problems so far, any problems have been solved while on the phone or via remote support. No pushing of upgrades to more expensive versions to fix 'bugs'

Kane M.
Overall rating
  • Industry: Consumer Goods
  • Company size: 5 001-10 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SmartFreight Review

Reviewed on 2019/07/16

Smartfreight is a good way to link TOLL and TNT and other couriers together, and has made life easy...

Smartfreight is a good way to link TOLL and TNT and other couriers together, and has made life easy to organise urgent con-notes to keep our customers happy. Have ever rarely had a system fault with SmartFreight.

Pros

It was easy to convert over to and quick to create con-notes for orders.

Cons

Sometimes getting help from customer service was difficult and would not call back.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does most things well

Reviewed on 2018/11/27

Having gone from Smartfreight, to the sparkling lights of a popular freight broker, with their own...

Having gone from Smartfreight, to the sparkling lights of a popular freight broker, with their own software, we came back with our tail between our legs. The freight broker for all their promises of customer service and rapport with carriers, couldn't follow through and our customers were seriously impacted by the outcome.
Coming back to Smartfreight and trying to replicate all the bells and whistles (email notifications for clients of consignment status, reporting of delays) was mostly smooth. Its a work in progress making tweaks and requesting changes to fix the issues we encounter.
Overall, a pleasant experience if you're prepared to think outside the box to solve problems that you will face.

Pros

Big # 1, has to be the convenience of creating all of our consignments for various carriers in the one software suite. For basic pc users in a warehouse, this can save a lot of confusion having everything look the same and all consignment information in the one place.
2) There can be a dizzying amount of options to configure the software to your liking.... alot of them extra paid features.

Cons

1) Was not initially aware that our forwarders are charged a nominal amount, per manifest line for the privilege of having Smartfreight do their IT for them.
Some carriers on-charge cost to us, some would absorb.
2) Careful when choosing a software like Smartfreight, that you don't assume it just does everything that your previous software offering did... check the new options as well as functions you take for granted.
3) Being that the software services so many carriers, simple options can be restricted and locked down, (creating extra work for the user), just because they are accounting for a different carrier that has that requirement.

Robert F.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2019/07/29

Pros

Least cost routing

Cons

No native integration with our SAP system. Currently using software created by our SAP partner to interface with smartfreight.

Response from Interactive Freight Systems

Thank you for the feedback

Sharone T.
Overall rating
  • Industry: Warehousing
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

IFS Smartfrieght

Reviewed on 2019/07/17

Smartfreight is used for majority of the work load here. It is used daily to dispatch most of the...

Smartfreight is used for majority of the work load here. It is used daily to dispatch most of the goods for our customers.
In the 5 years i have been using this program it has always been reliable.

Pros

The software is easy for people to learn and use throughout the day.
I haven't had too many issues but If something did go wrong i can trust that the support team will be able to help me fix the problem promptly.
being able to scan a barcode and have that connote pop up in front of you is so handy.

Cons

The way you have to log in can sometimes be a pain but its really not that big of an issue.

Response from Interactive Freight Systems

Thank you for the feedback

Showing 5 reviews of 82 Read all reviews

SmartFreight FAQs

Below are some frequently asked questions for SmartFreight.

SmartFreight offers the following pricing plans:

  • Starting from:
  • Pricing model: One Time License
  • Free Trial: Not Available

Contact Interactive Freight Systems for pricing details.

We do not have any information about SmartFreight features

SmartFreight has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

SmartFreight supports the following languages:

English

SmartFreight supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SmartFreight integrates with the following applications:

3PL Warehouse Manager, Apprise ERP, Informatica Intelligent Cloud Services, JD Edwards EnterpriseOne, Jitterbit, Linnworks, LogFire Cloud WMS, MYOB Essentials, Magento Commerce, NetSuite, Odoo, OpenCart, PrestaShop, SAP Business One, SAP Cloud ERP, SYSPRO, Shopify, WooCommerce, Zen Cart

SmartFreight offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

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