Opensense

About Opensense
The smarter way to send email. Opensense helps marketing, sales, compliance, and IT teams unlock the power of employee email to guard their brand and grow their funnel.
Customers like Salesforce, Adobe, and Outreach.io use Opensense email signatures and ad campaigns to promote content, events, and power-targeted ABM campaigns.
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Reviews
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, intuitive tool
Reviewed on 2020/01/21
We've addressed some brand awareness issues that Opensense have helped with solving. Also, it's...
We've addressed some brand awareness issues that Opensense have helped with solving. Also, it's provided additional channels to push our marketing messages. We utilise the tool around events and other campaigns that we'll be running throughout the year. It's a really useful tool.
Pros
Opensense's strengths lie within the usability and interface of its tool. It's easy to set up and you'll soon find yourself navigating around the dashboard in no time. The design studio itself is very intuitive to use (provided you're good with HTML) and everything is self explanatory. The marketing function itself allows you to easily upload banners and what I find really exciting is the reporting function and analysis that Opensense provides. This makes it easier to see what banners have been doing well, and contributing to the overall traffic on our website. It's easy to use, and working alongside the customer success team, you're guaranteed to get up and running in no time.
Cons
No particular dislikes attributed to Opensense. The main issue I have is with images being displayed as broken - but this is a wider email signature issue and not just pinpointed to Opensense themselves. This issue is apparent with email clients such as Outlook but may be down to the users' inbox preferences in the way they decide to bring display image attachments.
Alternatives Considered
Rocketseed Email SignaturesReasons for Switching to Opensense
We've addressed some brand awareness issues that Opensense have helped with solving. Also, it's provided additional channels to push our marketing messages. We utilise the tool around events and other campaigns that we'll be running throughout the year. It's a really useful tool.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid email signature platform + good for campaigns
Reviewed on 2019/12/23
We needed to replace BlackPearl Mail after several serious down-time and functionality issues. We...
We needed to replace BlackPearl Mail after several serious down-time and functionality issues. We were pleased to get this up and running quickly and haven't seen the same deliverability issues, fortunately.
Pros
Great to be able to pre-set up and run campaigns and banners in email signatures. Easy to control company-wide. Nice layout and rendering.
Cons
There is a learning curve in the beginning and while it looks amazing to the recipient, how the signature looks to the sender is awkward and clunky.
Alternatives Considered
WiseStampReasons for Choosing Opensense
Black Pearl Mail literally broke for like the 10th time and we didn't get customer service responses after 5+ days. Not having our email delivered simply wasn't an option.Reasons for Switching to Opensense
OpenSense actually responded to our sales/new customer request (yup, seriously).- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Opensense makes sense.
Reviewed on 2020/05/29
So far the service and support have been excellent, via responding quickly to our support inquiries,...
So far the service and support have been excellent, via responding quickly to our support inquiries, and otherwise helping us setup our environment for a clean professional look that is easily customizable.
Pros
The staff and support for this set of programs to add signatures to our emails has been most intuitive, and the support has been very timely in its responses, and efforts to resolve issues.
Cons
Setup time and sync time for changes can take an hour or two depending on the scope of the change being implemented. Small issues arising when working within fringe cases in an Office 365 environment. Most of those issues were resolved shortly after identifying the problem and working with an Implementation Manager.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ideal for company email signatures across multiple platforms
Reviewed on 2019/12/19
None yet
None yet
Pros
the customer support, the consistency of emails signature across mobile devices and computers.
Cons
So far so good. Its been fairly easy to use and only use it for the emails.
- Industry: Packaging & Containers
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Customer Service
Reviewed on 2020/04/01
Pros
The software works as expected. If there is ever an issue the customer service team is responsive, 24-7!
Cons
I really can't think of anything I don't like.
Alternatives Considered
WiseStampReasons for Switching to Opensense
Customer Service. Wisestamp was not available by phone and not responsive by email.Opensense FAQs
Below are some frequently asked questions for Opensense.Q. What type of pricing plans does Opensense offer?
Opensense offers the following pricing plans:
- Starting from: US$1.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Signature - $1 per user per month Pipeline - $3 per user per month Complete- $5 per user per month
Q. Who are the typical users of Opensense?
Opensense has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Opensense support?
Opensense supports the following languages:
English
Q. Does Opensense support mobile devices?
Opensense supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Opensense integrate with?
Opensense integrates with the following applications:
Freshdesk, Gmail, Google Workspace, HubSpot CRM, Marketo Engage, Microsoft 365, Microsoft Outlook, Okta, Oracle Eloqua Marketing Automation, Outreach, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Yesware, Zendesk Suite
Q. What level of support does Opensense offer?
Opensense offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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